The Role of Line Managers & Leaders in Talent Management at Morrison

This report investigates the role of line managers and leaders in talent management within the UK retail sector, specifically focusing on Morrison. It begins by outlining the project's aims, objectives, research questions, scope, and milestones, followed by a literature review that highlights the importance of line managers in managing employees and resources. The research methodology section details the research type, data analysis methods (thematic analysis), and data collection techniques (primary and secondary data). The data analysis section presents findings from a survey conducted among Morrison's employees, focusing on the benefits of talent management, the role of line managers, and the impact of talent management strategies on employee performance. The findings emphasize the significance of line management personnel and leaders in talent management and the importance of specific leadership styles in encouraging employees. The reflection section discusses the author's understanding of the topic and the lessons learned from completing the project. The report concludes by reiterating the importance of effective talent management and the roles of leaders and managers in retaining skilled employees.

BUSINESS
MANAGEMENT

Table of Contents
TITLE..............................................................................................................................................1
INTRODUCTION...........................................................................................................................1
Aim and Objectives.....................................................................................................................1
Research Questions.....................................................................................................................1
Scope...........................................................................................................................................1
Milestone.....................................................................................................................................2
Work Breakdown Structure.........................................................................................................2
Gantt Chart..................................................................................................................................3
LITERATURE REVIEW................................................................................................................4
RESEARCH METHODOLOGY.....................................................................................................4
Research Type.............................................................................................................................4
Data Analysis..............................................................................................................................5
Data Collection............................................................................................................................5
Sampling.....................................................................................................................................5
DATA ANALYSIS..........................................................................................................................6
FINDINGS.....................................................................................................................................10
REFLECTION...............................................................................................................................11
CONCLUSION..............................................................................................................................11
REFERENCES..............................................................................................................................13

TITLE
The role of line managers and leaders in order to manage talent in the UK retail sector- A
study on Morrison.
INTRODUCTION
Project management plan refers to a formal document which illustrate the ways in which
the project is going to be carried out (Alrowwad and et.al., 2018). It includes scope, budget,
goals, time frame and deliverables of the complete project.
Aim and Objectives
 Research aim: To evaluate the role of line managers and leaders in effective talent
management in Morrison.
 Objectives
1. To evaluate the concept of line management and leadership in employee talent management.
2. To analyse the significance of the role of leaders and line managers in talent management.
3. To evaluate strategies for effective talent management.
Research Questions
1. What is the concept of line management and leadership in context of talent management?
2. What is the importance and role of leaders and line managers in talent management?
3. What are the strategies that affects leadership and line management in employees
growth?
Scope
The scope of the project is very wide in nature as the complete project is having all the
five significant stages or process which includes planning, execution, managing, controlling and
finally closing steps.
1

Milestone
The major event of the overall project is at the planning phase because it is the primary
stage and acts as one of the major step for the fulfilment of the overall project work.
Work Breakdown Structure
2

Gantt Chart
3

LITERATURE REVIEW
As per the views of Altindağ, Çirak and Acar, (2018) it has been evaluated that the line
managers are highly able to manage employees as well as resources in order to achieve specified
functions as well as company goals. The major role of leaders within an establishment highlights
the recruiting and hiring or talented people in order to fill positions in the best possible manner.
They are actually the ones who help individual sin order to create base for great career
aspirations and start to explore whether they want to align with the company goals or not. This
activity also identifies different opportunities for an individual within the establishment.
RESEARCH METHODOLOGY
Research Type
It is defined as the most suitable technique in order to collect the data for preparing the
project report. It majorly includes the data collection tools and techniques which is basically on
the basis of two ways such as Primary ad Secondary. Primary mode of data collection gathering
data from open communication, questionnaire, interview, etc. with pre-defined number of
respondents (Shulga and Busser, 2019). On the other hand, the secondary mode of collecting
data refers to gathering of data from existing sources through journals and books. In order to
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complete this project report, the primary as well as secondary both mode of collection of data
has been adopted.
Data Analysis
It is the process of collecting data in order to arrange it in systematic format. It can be
done in a manner which is thematic and promotes statistical data analysis. Thematic data
analysis is the process which utilizes qualitative approach, as the study is done over the basis of
analysing data. In order to carry out this research towards completion of the work, the analyst
utilize thematic data analysis as it enable to easily analyse the data appropriately. Moreover, the
thematic perception test technique also helpful in conducting the project with the help of
qualitative analysis.
Data Collection
It is a procedure which refers to measuring, assembling along with evaluating the
accuracy of data for the purpose of research in order to complete the project. The approach for
data collection are different for diversified studies as each topic requires different techniques. In
general the data has been collected through two mediums such as Primary and Secondary.
Primary data collection is a process which collects the data directly through different methods
such as questionnaire, interview, etc. While on the other hand, the secondary mode of data
collection consists of gathering data through the mode of previous studies with the help of
relevant books and journals (Daubner-Siva and et.al., 2018). In this project, a survey has been
conduct among the employees of Morrisons through the mode of questionnaire. In this method
various questions are prepared in order to get appropriate understanding about the topic and to
finish the final assessment. For further studies, the data has been collected through the medium
of secondary data collection method by referring previous studies.
Sampling
Sampling relates to the procedure of gathering pre-planned number of respondents from
numerous population. The methods involved in sampling requires large amount of population
which is solely depended upon the type of analysis which has been utilized within the project. It
has been collected through two medium such as systematic sampling and random collection of
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data. In this project, the data has been collected through random sampling method (Arar and
Öneren, 2018). Thus, for the purpose of survey, 20 employees of Morrison have been selected
through random sampling method.
DATA ANALYSIS
Theme 1: All Participants have shown their interest to the options for TM benefits for
business
According to you how talent
management benefits the organization?
Respondents
Enhance employee productivity 7
Improve employee experience 5
Retaining top talent 8
Total 20
Interpretation:
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It is evaluated from the above graph that for the question of organisational benefit from
TM all the employees have shown their interest to the options. 7 of the members have stated
that TM process if efficient in increasing the employee productivity. While 5 members believes
that it improvise their overall experience which motivates them towards their work. And
maximum number of participants which are 8 they stated that TM helps their company in
retaining the top talent with this it increases the employee engagement with company’s
resources. All the members also said that their organisation have improvise their business
performance because of the talent management.
Theme 2: All respondents have selected their option to define their line manger’s role for
managing the talent.
According to you what role does line
manager plays to manage the talent?
Respondents
 Train for great performance 7
 Organise annual review 5
 Find knowledge gap to provide
trainings
8
Total 20
0
2
4
6
8 Train for great
performance
Organise annual
review
Find knowledge
gap to provide
trainings
7

Interpretation
From the above graphical representation, it is identified that for the manager role question
every member have share their view and somehow it contradicts their opinions with each other.
7 of the participant stated that line manages plays a crucial role in training the employees, as
they guide them to make their performance better and goal oriented. However, 5 of the member
believes that usually line managers only conduct the annual review they track the employee
performance to make list for appraisals and other benefits. They continued their statement as in
their opinions, line manager continue tracks the performance and then conducts the rewarding
activities. 8 of the member stated that line managers identify the need at work place and analyse
the knowledge gap to provide the training and learning programs to employee for their better
performance.
Theme 3: Majority of the participants have stated that talent management strategies have
improvised their work performance.
Does your organisation follow TM strategies
for employee performance?
Respondents
Yes 14
No 6
Total 20
0
2
4
6
8
10
12
14
Yes
No
8

Interpretation
With the help of above graph it is interpreted that for the question on talent management
strategies for employee performance, participants has recorded their views. Majority of the
members which are 14 stated that their organisation effectively follows the TM strategies for
their better performance, they also said that company also focus on employee satisfaction to
provide them monetary as well as non-monetary benefits. It is also found that other 6 members
were not agree to their colleague’s statement, according to them their firm do not well
implemented the TM strategies, they are not satisfied with their organisation’s TM approaches.
Participant continue their statement as how their efficiency in work have improved also they feel
motivated towards their work and also it develops the sense of responsibility in them regarding
their organisation’s business approaches. However other 6 member also continued that they are
not completely satisfied with company’s talent management strategies, they thinks that
organisation need to focus on building team productivity.
Theme3: Every respondents have stated their views about their company’s current
strategies for maintaining the internal talent for better business performance
What is your organisation’s current strategy
to manage the internal talent?
Respondents
 To provide training and development
opportunities
5
 Hold the performance appraisals 5
 Succession plan 6
 Implementation of the transformational
leadership
4
Total 20
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0
1
2
3
4
5
6
To provide
training and
development
opportunities
Hold the
performance
appraisals
Succession plan
Implementation
of the
transformational
leadership
Interpretation
It is concluded from the above chart that for the current organisational strategy to
manage the talent, all respondents takes the part to share the data on this question and recorded
their different response over it. In this 5 of the member stated that their organisation provide the
timely training and development opportunities for employee growth. 5 of the member believe
that their organisation is currently holding the appraisals for the best performer in order to
increase the team effectivity. While 6 respondents stated that company is currently looking for
the succession planning and 4 of the members have stated that firm is planning to implement the
transformational leadership at work place. Members have continued their statement they believe
that their organisation have the better strategies to manage the internal talents, also their
organisation have shown the better interest regarding the well being of employees.
FINDINGS
On the basis of above results, it has been clearly interpreted that role of line management
personnel and leaders are most significant in talent management of employees as these both are
the two main pillars for organizational success. It has been evaluated that specific leadership
styles are effectively able to encourage employees towards accomplishment of their goals and
objectives in personal as well as professional manner (Crowley‐Henry, Benson and Al Ariss,
2019). Moreover, it has also been identified that motivated employees are more likely to produce
better for the betterment of the company. Thus, effective leaders are highly required in order to
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manage talented people within an establishment as so as in Morrisons as well. Within this, the
functions of managers such as planning, decision-making, staffing, directing as well as
controlling plays a major role in order to get themselves successful in every manner and also
able to manage talented people within the firm through their proper guidance.
REFLECTION
With regard to this research topic, I must announce that I have developed a certain level
of understanding with regard to the topic. The topic of the study is related to understanding the
role of line managers and leaders in order to manage talented employees within the
establishment. With completion of this project, I am able to know the roles and responsibilities
of a leader within establishment and the ways through which they effectively manage talent.
Moreover, I also learned about the leadership and management styles to utilize appropriately
within the firm. Effective talent management is one of the key of success of the enterprise and
the leaders as well as managers both plays a major role in retaining skilled employees within the
establishment. With the help of this project, I can say that I am able to evaluate the stages in
which the whole project has been completed in most effectual manner. Such as I am able to
identify the effectiveness of planning stage at which the ways in which the work will be going to
complete has been discussed.
Moreover, later on stages such as initiation, execution, monitoring and controlling itself
discuss their own effectual role as each stage consists of their own specified work and
requirements over which I was not clear before doing this project. But now, I can say that I am
highly able to fulfil all the requirements of the project by considering all the relevant phases
(Abazeed, 2018). Hence, with this, I can say that it has made be able to understand things in
detailed and complete manner as I also able to identify the effectiveness of primary and
secondary data collection along with ways in which it helps into completion of any project
management.
CONCLUSION
From the above report, it has been summarized that line managers and leaders plays a
major role in managing talented people within an establishment. In this project, the major point
has been discussed on repetitive position that the major context of line manager along with
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functions that are being played by managers for effective talent management. There are
numerous leadership styles that are utilized by leaders and the project also discussed over the
significance of their role and responsibilities towards this specific topic. Moreover, the project
management shows effectiveness of the research methodologies as data collection and data
analysis plays their own and significant role that help managers to do their best in order to
manage talented people within the company. The project requires both type of data collection
such as primary and secondary. For primary purpose, questionnaire has been prepared and the
data had been gathered from 20 randomly selected employees of Morrisons.
There are numerous ways by which line managers and leaders can improve their skills in
order to improve the performances of employees to make them talented. Moreover, certain
strategies needs to be adopted which illuminate the positive culture within the company
environment. Hence, with the increase in training sessions and getting feedbacks, the
management personnel are effectively able to manage talented people within an organization.
Furthermore, the company must also focuses towards the team development as it motivates
employees.
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REFERENCES
Books and Journals
Abazeed, R.A.M., 2018. The impact of talent management on organizational commitment of the
employees of telecommunication companies in Jordan: the mediating role of employee
work engagement. International Journal of Academic Research in Accounting, Finance
and Management Sciences, 8(4), pp.153-162.
Alrowwad, A.A. and et.al., 2018. The role of work/life balance and motivational drivers of
employee engagement on the relationship between talent management and organization
performance: a developing country perspective. Modern Applied Science, 12(11).
Altindağ, E., Çirak, N.Y. and Acar, A.Z., 2018. Effects of talent management components on
the employee satisfaction. Journal of Human Resources Management Research, 2018,
pp.1-20.
Arar, T. and Öneren, M., 2018. Role of talent management in career development of Generation
Z: a case study of a telecommunication firm. International Academic Journal of Social
Sciences, 5(1), pp.28-44.
Crowley‐Henry, M., Benson, E.T. and Al Ariss, A., 2019. Linking talent management to
traditional and boundaryless career orientations: Research propositions and future
directions. European Management Review, 16(1), pp.5-19.
Daubner-Siva, D. and et.al., 2018. The talent paradox: talent management as a mixed
blessing. Journal of organizational ethnography.
Shulga, L.V. and Busser, J.A., 2019. Talent management meta review: a validity network
schema approach. International Journal of Contemporary Hospitality Management.
Self, T.T., Gordon, S. and Jolly, P.M., 2019. Talent management: A Delphi study of assessing
and developing GenZ hospitality leaders. International Journal of Contemporary
Hospitality Management.
SOPIAH, S., KURNIAWAN, D.T., NORA, E. and NARMADITYA, B.S., 2020. Does talent
management affect employee performance?: The moderating role of work
engagement. The Journal of Asian Finance, Economics, and Business, 7(7), pp.335-
341.
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Younas, M. and Waseem Bari, M., 2020. The relationship between talent management practices
and retention of generation ‘Y’employees: mediating role of competency
development. Economic research-Ekonomska istraživanja, 33(1), pp.1330-1353.
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