Leadership, Ethics, Communication, and Team Performance

This homework assignment delves into various facets of leadership and business management. Part A defines business ethics and illustrates its application, explores three leadership styles (autocratic, democratic, and laissez-faire) with situational examples, explains the aims of consultation, and analyzes a business's mission, purpose, objectives, and values. It also outlines strategies for successfully managing organizational change, emphasizing management support, creating a case for change, employee involvement, effective communication, and follow-up. Part B discusses how effective leaders build trust and gain respect within diverse groups, identifies communication methods, and explores Susan Heathfield's 12 C's of team building. The assignment also examines factors influencing team performance, including the impact of group size, the qualities of respected role models, the meaning of resourcing, methods for maintaining professional currency, the definition of workplace culture, and the elements of organizational culture, drawing on references from Dickson et al. (2012) and Schaubroeck (2012).

Discussion Questions
Student’s Name
Institution Affiliation
Date of Submission

PART A
1. Define business ethics. Give an example of how it can be applied in business.
Business ethics is the moral compass that guides ones behaviors while doing
business with other people or organizations. One way on how ethics can applied in
business is by the creation of a culture of honesty both internally and externally (Dickson,
Castaño, Magomaeva & Hartog, 2012).
2. Describe three different leadership styles identified by lewin.identify situations
where each style is most appropriate.
Autocratic
In this style of leadership the leader makes decisions without involving other members
and the decisions made are final and abiding.
.
Democratic
In a democratic style of leadership, when the leader makes decisions he will often involve
people even though the final decision rests with the leader.
Laissez-Faire
The laissez-faire style the leaders involvement in decision-making is minimal, hence
other people get to make decisions themselves. Laissez-faire works best when individuals
are competent and roused in settling on their own choices.

3. Explain what consultation is and what are its aims?
Consultation is a vigorous procedure where the management of an organization
brings forth both formal and informal methods of communication channels among the
association and its partner’s .it is aimed at creating awareness and also educating the
parties involved on the issue at hand.
4.
Mission; The business will provide a complete service, including free quotes and
designs, building and construction and all associated services, after sales maintenance
and a seven- year guarantee covering workmanship.
Purpose; ABCDecks recognizes the importance of environmental sustainability;
therefore, it is our commitment to only use sustainable materials in all our projects.
Objectives and values; Over the next 12 months, ABCDecks will undertake 25
renovation jobs valued at $12,000 each. Over the next 12 months, ABCDecks will
generate $300,000 in sales ABCDecks will have a working capital of $41,000 by the end
of April. Over the next 12 months, ABCDecks will have served 30 new clients, have
quoted a further 200 clients and have completed projects of $10,000 plus for 50% of
clients.

5. How can organizations manage change successfully?
Change can be implemented successfully if one the management readily supports the
process it is important that the management shows initiative and the will to make the
change when interacting with staff.
The other way to manage change would be to create a case for change not many people
want to make changed just for fun .a case change can be from different sources e.g. data
collected and shows need for change. for change to work all employees must be involved
at all levels of the organization and should also be made to understand the reason and the
process that they need to follow for change to happen. How the change is communicated
to employees also matters and this should be done systematically. Communication efforts
should be proactive to reduce resistance from employees once the change is announced
how to implement the change should follow and should be communicated effectively
making note of timelines and indicating resources that shall be involved in the process of
change. It’s critical to always make a follow up after change has been implemented this is
to assert if change brought the desired outcome that was expected or were their any flaws.
If any barriers are noted it is wise to remove those barriers can be as a result of lack of
training am employees .employees refusing to implement the change or lack of resources
all this should be identified and removed. Finally it is wise to celebrate a job well done
employees appreciate the change and accept it even better
PART B

1. How an effective leader can build trust confidence and gain respect amongst a
diverse group?
First, is by develop the skills of all employees when the entire employee’s have skills that
suit their jobs they have more confidence in the work they do. Second, keeping group
members truthfully informed; informations is key in a group this is because there is less
friction since there is no room for speculations. Third, confront hard issues in a timely
fashion. It is wise to tackle issues as they arise to avoid a backlog of problems and
dissatisfied group members. Finally, protecting the interest of all group members in the
group; do not favors anyone in the group makes it clear all members are equal and
interests are protected (Schaubroeck, 2012).
2. Atleast 3 different methods of communication a leader can use when
communicating and /or consulting with staff.
A) Meetings
b) Telephone
C) face to face
3. according to Susan Heath field, what are 3 of the 12C’s for team building.
1. Commitment: team members should ask themselves if they really want to be in the
team and participate in it. Is the mission of the organization important to them and how
committed are they towards accomplishing those goals? Do they see themselves adding

any value to the organization and to their own lives and are they excited by the
changeless offered by being in the team.
2. Competence: How competent do team members feel, and do they see themselves as
the right people to be in the team ,do they see other team member as qualified to be in the
team and do they have the know how and required abilities to tackle issues which will be
raised in the team.
3. Collaboration: the team members should get a clear picture of the team process and
different stages of group development and the roles each member plays in the team in
order to avoid conflict have consensus in decision making and thus accomplish team
goals on time.
4. Communication: Are colleagues clear about the need of their errands? Is there a built
up strategy for the groups to give criticism and get legitimate execution input? Does the
association give critical business data consistently? Do the groups comprehend the entire
setting for their reality? Do colleagues impart plainly and sincerely with each other? Do
colleagues convey different suppositions to the table? Are fundamental clashes raised and
tended to?
4. Choose one of the factors in question 3 and describe in your words how this
makes the performance more consistent among members?
Communication is essential for good performance of the team member’s reason being
that when the team members know exactly what is expected of them they are bound to
perform better.
5. What causes a groups performance to level as it grows in size?

a)loss of individuality; individuals loss their self awareness and thus sense of
accountability and responsibility for their own actions
b) Groups can be exceptionally adaptive. It gives the idea that groups’ and structure
changes can successfully defer process misfortunes as gathering size increments.
Gathered together individuals can make the versatile changes deliberately or accidentally
c) As Group size increases some group members might loss focus and thus affecting the
performance of the team and thus not achieving intended goals.
6 Name three groups and /or individuals from which a role model commands
respect.
a) Integrity
b) Relationship focused
c) Authority and leadership
7. What does the term resourcing mean?
Make available (a man or association) with materials, cash, personnel, and different
resources fundamental for viable operation.
8. What are two ways that a person could participate with industry groups to
maintain professional currency?

Networking; taking time to attend conferences so that one can build up on knowledge in
latest trends within the specific industry
Build skills with studying; do more research and take up studying to update on skills in
the industry.
9. Briefly describe what you understand workplace culture to mean.
Organizational culture is clearly the viewpoint, way of life morals and ways of which
people in that organization interacting with each other and that give to the unique societal
and emotional environment of an organization.
10. Referreing to page 84 of the workbook list five of the elements that make up an
organizational culture.
A) Values
b) Rites and rituals
c) Norms
D) Communication networks
e) Stories, myths and legends

References
Dickson, M. W., Castaño, N., Magomaeva, A., & Den Hartog, D. N. (2012).
Conceptualizing leadership across cultures. Journal of World Business, 47(4),
483-492.
Schaubroeck, H., (2012). "Embedding ethical leadership within and across organization
levels." Academy of Management Journal 55.5: 1053-1078.