Reflective Report 2: Leadership, Teamwork, and Innovation

This reflective report analyzes a student's experience as a team leader within the cleaning industry, focusing on applying leadership principles to foster team motivation, communication, and innovation. The student utilized transformational leadership to encourage individual contributions, considering team members' opinions in decision-making. The report details the implementation of training sessions based on employee needs, emphasizing the importance of recognizing and encouraging employee potential through motivation and praise. The student highlights the application of creativity and innovation models to address industry challenges, improve business performance, and enhance shopping experiences through technologies like trolley scanners. The report underscores the development of communication and interpersonal skills essential for project leadership, teamwork, and efficient business functioning.

Reflective report 2
I have been assigned as the leader of the team or group and has been provided with
the roles and responsibilities to manage the team and make them guide towards the shared
vision and goals or objectives to be achieved within the cleaning industry. As a group leader,
I kept motivating and encouraging them to focus on their individual goals and put efforts to
fulfil their own roles and responsibilities appropriately. I communicated with them and also
involved the various stakeholders in business to discuss about the issues and challenges faced
within the industry, furthermore apply the creativity and innovation model to generate new
ideas that could bring fruitful results in the form of innovation and enhanced business
performance. The transformation or democratic leadership that I followed helped me a lot to
encourage the team members and consider their individual views and opinions before any
final decision. This not only improved my leadership skills and qualities, but also create new
scopes and opportunities for me to learn and educate properly. Sung and Choi (2014) opined
that the development of the group training sessions are designed based on the evaluation of
the needs of the employees. In this relation, I managed to arrange training sessions for the
group members by assessing their needs for development, which further strengthened their
own capabilities and made them perform to their potential at the workplace. I have also
learned about the potential of employees and how it could be encouraged through motivation,
encouragement and developing approaches to raise their morale level too. Based on their
performances, I made sure to praise them for their performances, which also made them
motivated and encouraged to perform to their potential and work as an unit through proper
communication and improve the decision making capability in unison as well. This would
ensure making the Trolley scanners slowly gain popularity within the stores and ensure
enriching the shopping experience for the visitors in the supermarket chains too (Vidya et al.
2018). Being a project leader, it would allow me to enhance my skills related to

communication and also my interpersonal skills for keeping the workers motivated and
encouraged and bring out their best potential, required to enhance the business performance
and raise the scopes for team work, coordination and efficiency all across the team
functioning.

References list
Sung, S. Y., & Choi, J. N. (2014). Do organizations spend wisely on employees? Effects of
training and development investments on learning and innovation in
organizations. Journal of organizational behavior, 35(3), 393-412.
Vidya, K. P., Swathi, K. M., Chaitra, D., Jayalakshmi, S. H., Kumar, M. M., Sneha, H. R., ...
& Puneetha, B. H. (2018, August). Virtual Cart: Novel Approach for Revamping
Smart Shopping Experience. In 2018 IEEE Distributed Computing, VLSI, Electrical
Circuits and Robotics (DISCOVER) (pp. 135-140). IEEE.