Report: Leadership, Teamwork, and Organizational Behavior Analysis

This report examines the leadership, teamwork, and organizational behavior of McDonald's, focusing on its operations in the United Kingdom. It highlights McDonald's strategies for promoting teamwork through training and challenging assignments, and how the leadership of figures like Jim Skinner, with his 'Plan to Win' initiative, has contributed to its success. The report also analyzes McDonald's community development programs, including educational initiatives, support for sports teams, and litter patrol teams, demonstrating the company's commitment to social responsibility. Furthermore, it discusses McDonald's charitable activities, such as supporting Ronald McDonald House Charities, and how these efforts enhance the company's goodwill and overall organizational behavior, making it a globally recognized leader in its industry. The report references various sources to support its findings.

Running head: LEADERSHIP, TEAMWORK AND ORGANIZATIONAL BEHAVIOR
Effective leadership, Teamwork and Organizational Behavior
Name of the Student
Name of the University
Author’s Note

1LEADERSHIP, TEAMWORK AND ORGANIZATIONAL BEHAVIOR
Answer to Question 1
McDonalds is one of the major companies in all over the world in the food and beverage
industry. The company is also known for its teamwork and leadership strategies for daily
business operations. The example of teamwork of McDonalds in United Kingdom (UK) can be
mentioned in this situation. In UK, McDonalds promotes effective teamwork with the help of
providing training and monitoring to their employees. McDonalds assigns their employees with
difficult jobs so that they become skillful and this process provides great assistance to the
success of the daily business operations of McDonalds1.
In case of operational leadership, the example of Jim Skinner, the current CEO of
McDonalds can be mentioned as his creative and innovative leadership process is the major
reason behind the success of McDonalds in UK. His introduced ‘Plan to Win’ initiative has put
emphasis on the importance of store operations. His diverse background and expertise has been
helpful motivate the employees and make them committed towards the organizational objectives.
As a part of Mr. Jim’s leadership strategy, he put large emphasis on the aspect of customer
satisfaction as customers are the main source of revenue for the company2.
1 "How does McDonald's promote effective team work?". What makes McDonald's, 2017.
Online. Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/whatmakesmcdonalds/questions/running-the-business/
employees/how-does-mcdonalds-promote-effective-team-work.html.
2 "Newsroom". McDonald's UK, 2017. Online. Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/Aboutus/Newsroom.html.

2LEADERSHIP, TEAMWORK AND ORGANIZATIONAL BEHAVIOR
Answer to Question 2
It needs to be mentioned that McDonalds has been involved in various community
development programs in UK. McDonalds has its independent Franchisees for the promotion of
education in communities. In addition, McDonalds has been involved in different football clubs,
school teams, youth teams and junior leagues all over the UK to promote football in the
communities. Apart from this, McDonalds has their litter patrol teams that collect litters from the
local communities of UK. All these aspects help to increase the goodwill of McDonalds in the
country3.
In case of charitable activities in UK, McDonald’s charitable work to support Ronald
McDonalds Charitable House can be mentioned. In this charitable program, McDonalds has been
providing ‘home away from home’ to the families whose children are under treatment in
hospitals. The major fund of this charity comes from voluntary donations. The UK customers of
McDonalds donate millions of money to support this charitable initiative of McDonalds4. Thus,
from the discussion, it can be seen that the organizational behavior of McDonalds is a major
force to increase the goodwill of the company. All these aspects make McDonalds one of the
major companies in all over the world.
3 "Leveraging McD's Reach & Giving Back to Communities ::
McDonald’s". Corporate.mcdonalds.com, 2017. Online. Internet. 27 Sep. 2017. . Available:
http://corporate.mcdonalds.com/mcd/sustainability/community/strengthening-communities.html.
4 "What charities does McDonald's support or work with in the UK?". What makes McDonald's,
2017. Online. Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/whatmakesmcdonalds/questions/running-the-business/
charities/what-charities-does-mcdonalds-support-or-work-with-in-the-uk.html.

3LEADERSHIP, TEAMWORK AND ORGANIZATIONAL BEHAVIOR

4LEADERSHIP, TEAMWORK AND ORGANIZATIONAL BEHAVIOR
References
"How does McDonald's promote effective team work?". What makes McDonald's, 2017. Online.
Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/whatmakesmcdonalds/questions/running-the-business/
employees/how-does-mcdonalds-promote-effective-team-work.html.
"Leveraging McD's Reach & Giving Back to Communities ::
McDonald’s". Corporate.mcdonalds.com, 2017. Online. Internet. 27 Sep. 2017. . Available:
http://corporate.mcdonalds.com/mcd/sustainability/community/strengthening-communities.html.
"Newsroom". McDonald's UK, 2017. Online. Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/Aboutus/Newsroom.html.
"What charities does McDonald's support or work with in the UK?". What makes McDonald's,
2017. Online. Internet. 27 Sep. 2017. . Available:
http://www.mcdonalds.co.uk/ukhome/whatmakesmcdonalds/questions/running-the-business/
charities/what-charities-does-mcdonalds-support-or-work-with-in-the-uk.html.