Working and Leading People: Leadership Report for Red Mart

This report provides a comprehensive analysis of leadership and management principles, focusing on the responsibilities of product and office managers within the context of Red Mart. It explores essential leadership skills and attributes, contrasting proactive leadership with reactive management. The report delves into various leadership styles, including teamwork, autocratic, and participatory approaches, and examines how leaders like Mark Zuckerberg and Steve Jobs utilize motivation techniques. It further investigates the benefits of teamwork, the roles of team leaders and members, and the importance of commitment in achieving organizational goals. The report concludes with an examination of work planning, assessment methods, and development requirements, emphasizing the significance of feedback, training, and resource allocation for effective task management. The document provides a detailed overview of the concepts, with references to relevant literature.

Running head: WORKING WITH AND LEADING PEOPLE
WORKING WITH AND LEADING PEOPLE
Name of the Student
Name of the University
Author’s Note

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Table of contents
Task 1...............................................................................................................................................2
Task 2...............................................................................................................................................4
Task 3...............................................................................................................................................5
Task 4...............................................................................................................................................6
References........................................................................................................................................7

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Task 1
1.1.1 There are several responsibilities of product managers who are going to be employed in
various department of Red Mart and their purpose in relation to job of office manager is
shown below:
Responsibilities of product manager Responsibilities of office manager
 developing product by implementing
proper resource
 conduct market research
 delivers operation plan
 testing and pricing the product
 implements marketing activities
 analyzes market conditions
 Organizes office operation
 Designs file systems
 Plans and implements office systems
 Implements office policies
 Completes operational requirements
1.2 Various considerations that are taken into perspective while selecting as well as recruiting
for the office manager position includes-
 Equal opportunity- The Company must offer equal opportunity as well as fair
treatment in the process of recruiting and selection to each individual regardless of
religion, disability, nationality etc.
 Discrimination- This might occur while recruitment of workers when decisions are
mainly based on irrelevant requirements. The Equality Act 2010 confines the
applicants against discrimination.

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 Employment legislation- The Company must be familiar with legislated rights while
recruiting employees. The employers must be free in developing policies or
practices, which offers better standards than what is permitted in law.
1.2.1 The methods of employee selection that could be used in the industry includes-
 Preliminary interview- In this step, the recruiter usually eliminates disqualified
applications that are based on data provided in application forms.
 Selection test- This test mainly includes- aptitude test, ability test etc that are
conducted by company for judging the skill of individual.
 Personal interview- This step refers to one-to –one interview or in depth conversation
with the selected individuals.
 Selection decision- This is a vital step where the organization takes the final decision
of those applicants who have passed the above test.
 Physical examination- The selected candidate undergoes physical fitness examination
before making final selection.
 Final selection
1.4 Aptitude test is appropriate for measuring the capabilities of candidates while recruiting
them for this post. This is because this test is designed for assessing the candidate’s intellectual
performance. It also helps the company in determining the applicant’s potential of learning in
that particular area (Fullan, 2014). It also signifies the ability of individual for engaging
successfully in any specialized activities within the organizations.

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Task 2
2.1 Leadership skills is an important component in positioning managers for making
decisions about the company’s mission, goals and allocate the resources for achieving the
directives. Few leadership skills include communication, creativity, trustworthiness, delegating,
motivation etc. Likewise, leadership attributes includes inner qualities that includes values,
characters, habits, styles, behaviors etc. The skills and attributes are needed in leadership as it
helps in improving their ability to be innovative and proactive.
2.2
Leadership Management
 Leadership is proactive
 It is based on verbal communication
 Leaders usually follow their instinct
 They gets authority from followers
 Management is reactive
 It is based on written communication
 Managers follow policies of company
 They gets authority from virtue of their
position
2.3 The managers should be comfortable with different style of leadership for various
situations. Leadership can be of different style, which includes teamwork leadership, autocratic
leadership, task oriented leadership, participatory leadership etc. Teamwork leadership helps in
motivating team members for completing the project within time (Day, 2014). Autocratic
leadership helps the manager in making the decision as well as directing subordinate for
completing the project. Participatory leadership coordinates smaller groups in completing the
task.

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2.4 Mark Zuckerberg uses positive as well as negative reinforcement for motivating their
employees. Positive motivation method motivates employees in producing good quality work,
while negative reinforcement motivates workers to stop their bad behavior. In addition, he
motivates workers by giving verbal encouragement. Steve Jobs fits in the description of
transactional leadership (Rees & French, 2016). He motivates his employees by making them
believe that they can create something new, providing good corporate culture, valuing
experienced employees, reminds his employees that their work is impactful, rewarding them and
making transport easier.
Task 3
3.1) Teamwork benefits the organization by improving their productivity, morale and quality
of goods or service. An effective teamwork utilizes the talents of each individual team members,
which in turn positively impacts on the performance of the company. It also increases efficiency
in employees work and thus helps the organization in saving money. It also leads to better
outcomes of business as it involves resources to stand against challenge.
3.2) Working in team as leader increases the responsibility in work than working as team
member. As a team leader, one must guide and motivate its team members for improving their
performance in work (Anderson, 2016). The leader has the responsibility of creating positive
environment in the workplace. On the other hand, working as team member it is necessary to
perform the specific task successfully within specified time.
3.3) The members working in an effective team share high commitment level in achieving the
organizational goals. They also work together in integrated manner with high extent of

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awareness. Effective team also have high capability to solve the problems of organization. It
also benefits the company by producing good quality outcomes.
Task 4
4.1) Planning for assessment of work planning involves establishment of methods to be
implemented for completing the work. This method in turn is influenced by external as internal
factors. In case of planning, it is vital to know company’s priorities and resources. The factors
that are involved in monitoring the work planning includes feedbacks from employees, pace
towards work progress , time frame, cost-effectiveness etc.
4.2) For assessing the development requirements of the supervisor, it is necessary to review
the job descriptions by personally contacting them, noting their attitude and collecting more
information about them (Anderson, 2016) . After collecting it, they must be analyzed by
supervisor. Moreover , the employees who is shifted to another department of which he has little
understanding, it is necessary to provide them proper training as well as development. The
outcome of assessing development needs , the training process must be properly planned and
executed.
4.3) The success in process of task assessment helps to know what resources and methods are
related to that specific task. It also helps the individuals in evaluating the contributing factors
that creates negativity in task. It also facilitates the organization in evaluating exact information
for parameters that are related to this task.

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References
Anderson, D. L. (2016). Organization development: The process of leading organizational
change. Sage Publications.
Day, R. D. (2014). Leading and managing people in the dynamic organization. Psychology
Press.
Fullan, M. (2014). Leading in a culture of change personal action guide and workbook. John
Wiley & Sons.
Rees, G., & French, R. (Eds.). (2016). Leading, managing and developing people. Kogan Page
Publishers.