Report on Tesco: Leadership, Management, and Strategic Recommendations

This report provides an in-depth analysis of Tesco's leadership, management practices, and strategies. It begins with a brief history of the company, highlighting its position in the grocery retail sector. The report then delves into Tesco's vision, leadership styles (including democratic and autocratic approaches), and management practices, discussing the role of key performance indicators. Relevant management theories, such as transformational leadership, Maslow's hierarchy of needs, and Herzberg's theory, are examined in the context of Tesco's operations. The report further analyzes how Tesco has achieved and implemented its strategies, focusing on its organizational structure, market-oriented processes, and employee performance management. Finally, the report offers recommendations for improving leadership styles, management practices, and overall strategies within the company, emphasizing the importance of employee motivation, customer loyalty, and effective communication. The report aims to provide valuable insights into Tesco's success and suggest areas for potential enhancement.

REPORT

Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY...................................................................................................................................1
1. Brief history and summary of business selected as rational for chosen enterprise............1
2. Discussion on vision, leadership style and management practices with use of relevant
theories...................................................................................................................................2
3. Analyse how things have been achieved and implemented by selected enterprise ...........4
4. Recommend bringing improvement in leadership styles, management practices and various
strategies to firm.....................................................................................................................5
CONCLUSION ...............................................................................................................................6
REFERENCES ...............................................................................................................................7

INTRODUCTION
Management is defined as controlling of a group or set of entities in order to accomplish
one common goal. Therefore, leadership process defined as individuals ability to influence,
motivate and enables towards the organisational success (Bush, Bell and Middlewood, 2019).
Hence, it can be stated that management controls and directs people as per the values that have
been established.
The present report is based on the business activities of Tesco, British multinational firm
that is engaged in the services of grocery. Furthermore, report will cover the following activities
as vision, leadership style and management practices and recommendation will be given to take
remedial actions to improve leadership styles and management practices.
MAIN BODY
1. Brief history and summary of business selected and rationale for chosen enterprise.
Tesco is one of the largest British grocery retailer sector and its engaged in food,
clothing, housewares and alcoholic beverages. Therefore, this is enterprise that has facilitated the
system as club-card plus, Tesco Visa card and Tesco savings account (Crews, 2018). This is the
enterprise that holds more than 30% market share and earned revenues of £38.6 billion in UK.
Furthermore, enterprise has adopted cost effective strategy to have growth in business
enterprise.
Illustration 1: Brief and history
(Source: Tesco UK brief history and overview, 2017)
It is kind of national store network that has expanded at larger context and also this brand
diversified into day to day activities. This is the enterprise that focuses over international
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expansion strategy and it deals in innovative services so that things can be done in effective and
efficient mode. In addition to it, this can be stated that Tesco works as to bring diversion into the
products and analyse needs and demand of customers as per preferences of customers. Thus,
quoted enterprise aids to deliver the premiere quality products (Leroy and et.al., 2018). Hence,
this is the enterprise that is committed to the creating the shareholder value with the innovative
approach as customer focused strategy thnat must be implemented by the people. With the help
of offering better quality commodities, the entity can attract the customers.
By undertaking modernisation programme, this brand is upgrading and enlarging
business activities effectively. Thus, quoted enterprise put their major focus on high quality food
and service oriented image (McCaffery, 2018). Hence, it is the enterprise that has also introduced
own provate label products lines developed through extensive research and development
program. Therefore, Tesco put their major focus over to build multi format empire in UK and it
also aids to continue develop innovative product and services. This enterprise has been selected
as it has a great British success story buoly on fearsome. It is the enterprise that have been
successful in terms to meet the needs of consumers and they also offer the quality and
competitive price. It is the enterprise that has wide range of processes and techniques within
stores so it can be easy to monotor the performance of employees.
2. Discussion on vision, leadership style and management practices with use of relevant theories.
Tesco is a customer oriented business. This aims to offer products that aids to provide
value for money to customer and to deliver high quality service (Morais, Kakabadse and
Kakabadse, 2019). Core purpose of the firm is to be highly valued enterprise that provides the
direction to stay loyal and committed. Companies like Tesco remains constant while the business
strategies and practices continuously adapt to changing world. It is management that recognise
the key role, mission, vision and strategies and also have the use of key performance indicators
in terms to monitor and evaluate the performance of company and their employees.
Management and leadership needs to perform their business activities effectively to
achieve the business aims and objectives. Leadership is about motivating, influencing and
inspiring people. Therefore, leaders works as to creates strong teams with the help of committed
people so that overall goals and objectives can be considered.
Vision of "Tesco" is to create high value for customers so that there can be possibility to
earn lifetime loyalty. It is an enterprise that offers wide range of products and services from
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grocery, household products, clothing to insurance etc. Hence, it can be stated that Tesco is
retailer and can also be defined as tertiary sector.
Leadership in Tesco-
This is the enterprise that has found the most successive retail chain store company in
United Kingdom. Hence, the chief executive officer Mr Tery Leahy was the most driving force
towards the success of the enterprise. Herein, this is presented that leader who works with
visionary approach directs the company towards the strategic organizational change. They put
major focus over the customers. Thus, philosophy was based on fact that employees within the
enterprise must be treated in well manner and must help to produce quality production. At the
time of joining in Tesco, there was formal authority.
Hence, it can be said that style of leadership may be depends over the task. Herein,
management of Tesco adapted democratic style of leadership and this can be also known as
participant leadership and employees voices are heard at the time of making the decision. Hence,
leadership of Tesco aids to motivates employees and entity also able to provide good services to
customers. Hence, autocratic leadership style put their major focus over the group and enterprise
that is managed under the authoritarian leader. On the other hand Participate leader works as to
exercise his power differently during the policy making and work role assignment phases of the
group action.
Managment in Tesco-
The vision of Tesco is to be more open to business opportunity and having expansion of
business at international boundaries. Hence, management of company is based on organisation
structure that consist of department as finance, administration, human resource, marketing and
research & development (Lane and Maznevski, 2019.). Therefore, this entity uses the concept as
management by objectives. Effective supply chain management practices will help the enterprise
to emerge as market leader in the retail industry in UK. Hence, it has introduced supply chain
successfully. Therefore, this term has adopted path braking techniques and system like primary
distribution, sales data and continuous replenishment etc. Hence, Tesco undertakes the employee
performance within the enterprise as per the defined roles and responsibilities. Therefore, entity
must monitor performance of employees over the period to access the strength of workforce. In
addition to it, performance of employees is based on ability, skills, capability and employees
possess.
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Relevant theories of management in Tesco-
Management is term that is defined as administrative process and that entails that
strategic planning, devising aims, administrating resources and arranging financial aspect and
human assets in order to attain goals and evaluating outcomes. Thus, Transformational
leadership inspires people to achieve unexpected and remarkable results. Hence, it can be stated
leaders can inspire workers to find better ways to achieve a goal and mobilisation and this aids to
get work done appropriately. Thus, Tesco used this theory to have better well being and
motivation level to employees.
Employees within the enterprise must have the use of Maslow's hierarchy of needs to
enhance the motivational level of employees. Therefore, motivational approach leads to conduct
the better work within enterprise. In addition to it, physiological, safety, social, esteem and self
actualisation aids to enhance the motivation of employees and this leads to gain competitive
advantage within firm. Therefore, each level of needs aids to enhance the motivational level of
employees. By satisfying lower level needs aids to avoid unpleasant feeling or consequences.
Therefore, Tesco has also has the use of Herzberg theory in terms to encourage its employees.
This is an enterprise that focuses on to encourage employees so that long term profitability and
productivity can be generated. This enterprise acknowledged that encourages staff are committed
to the enterprise at huge level. Hence, the entity spends at the huge level in the training courses
to employees and that is based on the number of factors known as Herzberg motivators.
In order to have the effective strategy in quoted enterprise Tesco has used popular model of
leadership on the bases of power (Leadership and management at Tesco Incorporated, 2012).
Human relationship skill refers to management skill facilitating effective interaction with
personnel. Thus, manager of the enterprise need to focus over skills as leadership, decision
making, communication, negotiation and conceptual skill. Effective managers within the
enterprise can bring long term prosperity and this aids to manage working of the enterprise in
better and coordinated manner.
3. Analyse how things have been achieved and implemented by selected enterprise
Tesco Plc is one of the largest retailers in the world who has spread its operational
functions across 12 countries and it is serving more than a million of customers in week.
Therefore, management is the function that is defined as inspiring the people to achieve success
within the enterprise (Bush, Bell, and Middlewood, 2019). It has helped in order to enhance the
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production of the enterprise. Hence, Tesco is autocratic as employees are continuously being
monitored. Thus, this entity has build effective organisation structure that is based on process as
market oriented. Therefore, operational functions of Tesco ensures respect, integrity and
responsibility must be maintained. Tesco exercise democratic form of authority. The main aim of
the firm is to be time bound and all things are dependent over performance appraisal of
employees. Therefore, each manager must be given distinct duties by the line manager in duty.
Managerial integration of this firm is to put focus on its efforts and that aids to satisfying need of
customers. Furthermore, the main aim is to build loyalty of customers so that they can be
retained for longer period.
Hence, leaders to this enterprise uses intrinsic for of motivation and it results in higher
return on investment in terms to managing the operation function of the firm. Therefore, it must
be stated that performance must be constantly monitored by the use of supervision. Hence, there
are tow main terms that aids to govern the culture of Tesco. To manage the whole management
of this enterprise Tesco must utilizes model of steering and that also aids to ensure balance in
management of employees, customers, finance, operations and community are all balanced.
Hence, it is the culture that drives Tesco working forward. Hence, human relation approacges
concentrates and acknowledging and supporting each other to have enhancement in building
better relations within employees. Afterwards, participatory approach has been chosen as all the
employees can be allowed to take part in decision making process. It aids to have organisational
change and also has enhanced the effectiveness in process of management. Under this, two
groups of power mainly used as French and Raven. This both power contributes maximum
within the enterprise. Hence, it can be stated human relationship theory aids to conduct the
business activities effectively. In addition to it, this can be stated that the best managers within
the enterprise adopts the style of leadership as per the suitability of situation. On of the leader of
Tesco enterprise has adopted democratic leadership styles and employees within it perform their
role as increase team motivation and encourage creativity. Herein people within the enterprise
are at different level and it is the term that can influence the appropriate leadership style for the
particular piece of the work. In addition to it, manager within the enterprise must adopt the
directive leadership style and there are various internal and external factors may have arisen and
it can also affect the choice of leadership style used. Providing clear communication aids to
perform business practices in better and efficient manner.
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4. Recommend bringing improvement in leadership styles, management practices and various
strategies to firm.
On the basis of above report, the following steps are taken in order to improve the
performance, sales and customer service. Thus, its defined in following manner as-
 In order to have effective performance and to build brand reputation in market, Tesco can
have the use management strategies and techniques that can be used to direct and control
enterprise in order to achieve the set goals.
 Tesco must adopt the democratic style of leadership as it aids to build consensus through
participation and this approach as to build positive climate. Therefore, it allows the lower
level of employees to exercise decision making process.
 Tesco must consider over having enhancement in enterprise communication and this aids
to increase productivity and provides the effective way in order to get engaged with
customers.
 Quoted enterprise must understand cost drivers and it aids to improve the cost
effectiveness. By reduction of cost in product and to improve the quality of products aids
to conduct the working of enterprise.
 The quoted enterprise must select the strategy as high quality product and services at the
same price of competitors. Hence, quality aids to bring reputation among the market and
it also conducts the working practices in better manner.
 This enterprise must adapt the strategy as to build better customer relationship
management that works as to support the companies in order to manage relationship and
interaction with potential customers. It is very effective process as it aids to have control
over team workflow and productivity.
 By offering better customer services, CRM tools allows business practices to form better
relationship with customers and to have up to date business tools so that things can be
done in better and effective manner.
 By the use of technological innovation the enterprise can conduct their operation in better
manner and it also helps in order to have increment in organisational productivity. This
kind of things aids to have improvement in efficiency.
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CONCLUSION
Hereby, it can be concluded that management and leadership is process that defined as
setting of entities to accomplish a business goal. Thus, leaders to enterprise works as to
influence, motivate that enables to contribute towards organisational success. Hence, leadership
and management is process that aids to maximise the efficiency of the enterprise and also aids to
achieve organisational goals. The present report was based on the business activities of Tesco, it
is British multinational firm and engaged in retail service. Furthermore, report will cover the
following things as vision, leadership style and management practices, to take steps in terms to
achievement and implement better managerial practices. Lastly, recommendation has been given
to have improvement in leadership styles, management practices and strategies that aids to
conduct business practices effectively.
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REFERENCES
Book & Journal
Bush, t., bell, l. and middlewood, d. eds., 2019. principles of educational leadership &
management. sage publications limited.
crews, l.d., 2018. a needs based mid-management organizational leadership professional
development seminar: a quantitative investigation (doctoral dissertation, wilmington
university (delaware)).
leroy, h and et.al., 2018. managing people in organizations: integrating the study of hrm and
leadership.
mccaffery, p., 2018. the higher education manager's handbook: effective leadership and
management in universities and colleges. routledge.
morais, f., kakabadse, a. and kakabadse, n., 2019. leading through discontinuous change: a
typology of problems and leadership approaches in uk boards. long range planning.
vlane, h.w. and maznevski, m.l., 2019. international management behavior: global and
sustainable leadership. cambridge university press.
online
Tesco uk brief history and overview. 2017. [online] available
through:<https://www.eeph.org.uk/>.
leadership and management at tesco incorporated. 2012.[online] available
through:<https://barbradozier.wordpress.com/2012/10/12/leadership-and-management-at-
tesco-incorporated/>.
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