Leadership in Fast Food: Traits, Selection, and Interview Questions

This assignment delves into the crucial aspects of leadership, specifically focusing on the hiring process of a manager within a fast-food restaurant setting. It identifies desirable leadership traits such as patience, maturity, team orientation, and empathy, which are essential for fostering a positive work environment and reducing employee turnover. The assignment proposes a selection approach that emphasizes the analysis of a candidate's personal traits and behavior under pressure, advocating for face-to-face interviews to assess their reactions and body language. Furthermore, it develops a series of interview questions designed to predict the leadership capabilities of potential candidates, covering areas such as performance assessment, employee retention strategies, handling negative work environments, and motivational techniques. The overall aim is to provide a comprehensive understanding of the key considerations involved in hiring a manager who can effectively lead and motivate a team in a fast-paced environment. Desklib provides students access to similar solved assignments and study tools.

ASSIGNMENT 1
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Contents
Introduction......................................................................................................................................3
1. Identify the leadership traits and behaviours that are desirable for this position....................3
2. Design an approach to selecting this person............................................................................3
3. Which methods of employee selection would you use? Why?...............................................3
4. Develop interview questions to be used in hiring this manager. Your questions should be
aimed at predicting the leadership capabilities of the person in question...................................3
Conclusion.......................................................................................................................................4
References........................................................................................................................................5
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Introduction
The assignment examines different aspects of leadership. The focus is made upon the hiring of
manager in the fast food restaurant. To control the rate of retention in employees the managers is
required to depict the trait of team orientation and bind the workers together as a team.
1. Identify the leadership traits and behaviours that are desirable for this position.
Owning to the scenario given the case study the manager is required to possess the leadership
traits of patience, maturity, team orientation and patience. The leader must be patience enough to
deal with the fast pace of the organisation and undertake strategic decisions regarding the
operational environment of the business. The traits of team orientation and empathy are required
to organise the employees into a team work as a force (Mendoza, et. al., 2016). For the required
position it is essential to depict the trait of high energy and enthusiasms so as to inculcate with
the fast pace of the organisation.
2. Design an approach to selecting this person.
In order to select the most appropriate and worthy candidate the selection committee is required
to analyze the personal traits and behaviour of the candidate. The committee must examine the
reactions of the candidates in various conditions such as negative work environment and work
pressure etc. It is essential to testify the outlook and behaviour of the individual for eradicating
the high employee turnover (Von Rueden & Van Vugt, 2015). It is also required to depict a calm
and composed behaviour in the individual for reflecting upon the negative welcome to the
organization. This approach can be adopted to identify the presence of required traits in the
candidate.
3. Which methods of employee selection would you use? Why?
The most appropriate employee selection method could be face to face meeting and interview. It
is essential in the given case study to determine the outlook and behaviour of the individual. Face
to face interview and meeting will enable to study the reactions and body language of the
candidate (Antonakis & Day, 2017). It is required to access a positive attitude and body language
by the candidate in order to constraint the negative atmosphere and work environment. The
selection will also be aided by this method as it will depict the understanding of the candidate of
the work environment and the behaviours of the colleagues. Face to face interview will also aid
in assessing the behaviour in the terms of facial expressions and body language as it is essential
to analyze these for hiring the candidate at the position of manager.
4. Develop interview questions to be used in hiring this manager. Your questions should be
aimed at predicting the leadership capabilities of the person in question.
Q1. On what criteria will you access the ability of an individual for promotion?
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 Work Performance
 Work Behaviour
 Ability to Manage
Q2. What techniques will you deploy to reduce the employee turnover?
 Employee Integration
 Employee Satisfaction
 Employee Involvement
Q3. How will you deal with the negative working environment and work pressure upon the
employees?
 Positively
 Negatively
Q4. What is your most influential power or trait?
 High Employee Integration
 Team Building
 Motivational Powers
 Communitarian Skills
Q5. How well can you influence the decision making power of an individual?
 Highly
 Moderately
 Low
 Not At All
Q5. What motivational techniques you can apply in real time scenarios?
 Monitory Incentives
 Emotional Aspect
 Non-monetary benefits
Conclusion
It thus concludes the assignment with the detailed aspects of hiring of a manager. The leadership
skills and behaviour is also examined in order to provide complete understanding of the topics
given.
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References
 Antonakis, J., & Day, D. V. (2017). The nature of leadership. Sage publications.
 Mendoza, L. R., Orea-Amador, L., & Kendall, M. R. (2016). Mixed Method Study of the
Evolution of Leadership Traits during a Leadership Experience. In Proceedings of the
2016 ASEE Annual Conference and Exhibition.
 Von Rueden, C., & Van Vugt, M. (2015). Leadership in small-scale societies: Some
implications for theory, research, and practice. The Leadership Quarterly, 26(6), 978-
990.
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