Work-Based Learning Reflective Report for Project Management
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This report is a reflective analysis of work-based learning, detailing the author's future career aspirations as a Project Manager at Barratt London. It begins with an introduction to work-based learning and its benefits, followed by a breakdown of required leadership traits and skills. The report includes a personal and professional development plan, outlining strengths, weaknesses, and strategies for improvement. A significant portion focuses on a work-based project to evaluate employee motivation, proposing methods like appreciation, communication, realistic workloads, rewards, and a positive work environment. The report concludes with a reflective analysis of the learning experience, the project, and recommendations for workplace improvements, with references to support the findings.

Work-Based Learning
Reflective Report
Reflective Report
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Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
State future career role and explain personal and professional training required for future
career goal...................................................................................................................................1
TASK 2............................................................................................................................................2
Personal and Professional development plan..............................................................................2
TASK 3............................................................................................................................................6
Plan for work based to evaluate employee motivation improvements.......................................6
TASK 4............................................................................................................................................8
Conduct project and recommend solutions to solve issues in the workplace.............................8
TASK 5..........................................................................................................................................10
Monitoring and evaluating the progress of project...................................................................10
TASK 6..........................................................................................................................................11
Reflective Report......................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
State future career role and explain personal and professional training required for future
career goal...................................................................................................................................1
TASK 2............................................................................................................................................2
Personal and Professional development plan..............................................................................2
TASK 3............................................................................................................................................6
Plan for work based to evaluate employee motivation improvements.......................................6
TASK 4............................................................................................................................................8
Conduct project and recommend solutions to solve issues in the workplace.............................8
TASK 5..........................................................................................................................................10
Monitoring and evaluating the progress of project...................................................................10
TASK 6..........................................................................................................................................11
Reflective Report......................................................................................................................11
CONCLUSION..............................................................................................................................13
REFERENCES..............................................................................................................................14

INTRODUCTION
Work-Based learning refers to all those activities and experience which an employee
learn from the organisation where they are working. By taking the advantage of work-based
learning an individual can increase their skills, talent, knowledge and expertise which allows
them to open up the paths of success. Work-Based learning can be conducted into workplace
with the help of various aspects like on-the-job training, mentoring, organising effective
conferences and meetings. For understanding the learning concept in depth the consideration of
this study is required. As it will cover about the project future goals and detail about personal
professional training requirements in order to enhance the skills and knowledge of individuals.
Along with this, purpose plan for work-based project to analyse the employees encouragement
and the value of evaluation of monitoring and controlling of the employees activities will define
in this report.
TASK 1
State future career role and explain personal and professional training required for future career
goal
Developing leadership traits: The succession of all the operations of the business
depends on the traits of the leaders. As the main focus of the leaders on motivating and guiding
employees due to which it essential for a leader to possess some traits like vision setting, good
communicators, commitment and passion and many others. Each organisation wants an
inspirational leader and most of the firms for this purpose evolve certain some individuals who
have much experienced and skilled in this same field so that they can perform their role in an
effective manner (Nikolova and et. al., 2014).
Planning and goal setting: This plays a huge role in the organisation as this is the most
crucial functions of a manager as it define that in order to accomplish multiple goals they needs
to make a list of all the objectives and set them as per their urgency so that all the task can be
accomplished on time with great efficiency.
Public speaking: the assessment of public speaking can be done in an effective manner
when management of an organisation have clear thoughts as it helps them in delivering their
message with high clarity, conciseness and enables them in gaining credibility.
Work-Based learning refers to all those activities and experience which an employee
learn from the organisation where they are working. By taking the advantage of work-based
learning an individual can increase their skills, talent, knowledge and expertise which allows
them to open up the paths of success. Work-Based learning can be conducted into workplace
with the help of various aspects like on-the-job training, mentoring, organising effective
conferences and meetings. For understanding the learning concept in depth the consideration of
this study is required. As it will cover about the project future goals and detail about personal
professional training requirements in order to enhance the skills and knowledge of individuals.
Along with this, purpose plan for work-based project to analyse the employees encouragement
and the value of evaluation of monitoring and controlling of the employees activities will define
in this report.
TASK 1
State future career role and explain personal and professional training required for future career
goal
Developing leadership traits: The succession of all the operations of the business
depends on the traits of the leaders. As the main focus of the leaders on motivating and guiding
employees due to which it essential for a leader to possess some traits like vision setting, good
communicators, commitment and passion and many others. Each organisation wants an
inspirational leader and most of the firms for this purpose evolve certain some individuals who
have much experienced and skilled in this same field so that they can perform their role in an
effective manner (Nikolova and et. al., 2014).
Planning and goal setting: This plays a huge role in the organisation as this is the most
crucial functions of a manager as it define that in order to accomplish multiple goals they needs
to make a list of all the objectives and set them as per their urgency so that all the task can be
accomplished on time with great efficiency.
Public speaking: the assessment of public speaking can be done in an effective manner
when management of an organisation have clear thoughts as it helps them in delivering their
message with high clarity, conciseness and enables them in gaining credibility.
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Problem solving and conflicts resolution: This is considered as soft skills by manager
while recruiting employees as it define the ability of person to deal with negative situations. In
this aspect, management must tell proper detail about each of the task and the issues which are
attached with them so that the completion of each task can be determined in an appropriate way.
Mastering the art of negotiation: It is seems as a most complex skills which can be
developed by adopting effective practices. The term negotiation is used within each organisation
in terms to get the best outcomes from the employees for each task. As negotiations refers to the
relationships, by mastering the art of negotiation an organisation can lead the business top0rank
position (Alfeld and et. al., 2013).
Analytical and research skills: Possession of these skills within a person is necessary as
it enables them to collect the information, make strategies for problem solving and make
appropriate decisions. This will help the organisation in conducting all their business operations
as per the market situations which enables them to solve all the company's problems and enhance
their profitability and success.
TASK 2
Personal and Professional development plan
Work-Based learning is considered as an educational strategy which give a range of
opportunities to the students which enables them to takes an initiative related to implying
effective theory into their practices in order to enhance their real life experience. In addition to
this, it also can from various resources such as mentoring, internships, apprenticeship and so on
which helps the in identifying their potential capabilities so that they can perform all the
activities in an appropriate manner. Therefore, the concept of work-based learning is very helpful
for me at my previous workplace as it helps me in making best decisions, adopting innovative
ideas and make coordination with team members. Hence, I determined my future career goals as
a Project Manager in Barratt London which give me proper guidance in order to attain higher
growth and success in my professional career. As due to acquire the position of project manager,
I am possessing a set of skills, characteristics, knowledge and talent which enables me to carry
out all the activities or operations in a most effective manner. In this aspect, I have used Personal
and Professional development plan which helps me in ascertaining all the strengths and
while recruiting employees as it define the ability of person to deal with negative situations. In
this aspect, management must tell proper detail about each of the task and the issues which are
attached with them so that the completion of each task can be determined in an appropriate way.
Mastering the art of negotiation: It is seems as a most complex skills which can be
developed by adopting effective practices. The term negotiation is used within each organisation
in terms to get the best outcomes from the employees for each task. As negotiations refers to the
relationships, by mastering the art of negotiation an organisation can lead the business top0rank
position (Alfeld and et. al., 2013).
Analytical and research skills: Possession of these skills within a person is necessary as
it enables them to collect the information, make strategies for problem solving and make
appropriate decisions. This will help the organisation in conducting all their business operations
as per the market situations which enables them to solve all the company's problems and enhance
their profitability and success.
TASK 2
Personal and Professional development plan
Work-Based learning is considered as an educational strategy which give a range of
opportunities to the students which enables them to takes an initiative related to implying
effective theory into their practices in order to enhance their real life experience. In addition to
this, it also can from various resources such as mentoring, internships, apprenticeship and so on
which helps the in identifying their potential capabilities so that they can perform all the
activities in an appropriate manner. Therefore, the concept of work-based learning is very helpful
for me at my previous workplace as it helps me in making best decisions, adopting innovative
ideas and make coordination with team members. Hence, I determined my future career goals as
a Project Manager in Barratt London which give me proper guidance in order to attain higher
growth and success in my professional career. As due to acquire the position of project manager,
I am possessing a set of skills, characteristics, knowledge and talent which enables me to carry
out all the activities or operations in a most effective manner. In this aspect, I have used Personal
and Professional development plan which helps me in ascertaining all the strengths and
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weaknesses and it also helps me in implementing all the effective learning or training activities
so that all the issues related to this can be solved in a significant manner.
Objectives Current rating (range
from 0-5)
Resources Actions
Delegation 3 This is mainly concern
with delegating the
roles and
responsibilities among
all the subordinates as
per each individual
ability and potentially.
Therefore, I requires to
make some necessary
changes in this skill so
that I can delegate all
the responsibilities
effectively and gain
higher support and
motivation of
employees towards
organisational goals
without facing any
kind of hurdles.
In order to enhance my
delegation skills I have
adopted some various
management activities
such as round tables
and ice-breaking
session. By using all
these effectively I will
be able to ascertain the
abilities or skills of
each individual so that
I can delegate the roles
and duties accordingly
so that the succession
of each task can be
assured and all the
conflicts among team
members can be
resolved.
Team management 4 This skill is considered
as one the most
important skill which
needs to have in a
project manager as it is
related to managing
the team in an
In terms to enhance
my team management
skills I have taken
participation in various
seminars and group
activities which assist
me in making
so that all the issues related to this can be solved in a significant manner.
Objectives Current rating (range
from 0-5)
Resources Actions
Delegation 3 This is mainly concern
with delegating the
roles and
responsibilities among
all the subordinates as
per each individual
ability and potentially.
Therefore, I requires to
make some necessary
changes in this skill so
that I can delegate all
the responsibilities
effectively and gain
higher support and
motivation of
employees towards
organisational goals
without facing any
kind of hurdles.
In order to enhance my
delegation skills I have
adopted some various
management activities
such as round tables
and ice-breaking
session. By using all
these effectively I will
be able to ascertain the
abilities or skills of
each individual so that
I can delegate the roles
and duties accordingly
so that the succession
of each task can be
assured and all the
conflicts among team
members can be
resolved.
Team management 4 This skill is considered
as one the most
important skill which
needs to have in a
project manager as it is
related to managing
the team in an
In terms to enhance
my team management
skills I have taken
participation in various
seminars and group
activities which assist
me in making

coordinative manner
by giving each
member same
attention so that
motivation of them
can be remained same
in order to achieve
each employee
contribution (Jollands,
Jolly and Molyneaux,
2012).
appropriate
relationship with each
member of team.
Along with this, it also
helps me in leading my
team from the both
aspects like strategic
perceptive and
operational point so
that I can solve all the
conflicts, can make
effective
administration and
examine the
performance so that
higher success can be
attained.
Communication 4 This is considered as
the most curial skill
which needs to have in
project manager in
terms to making
proper interaction with
each team member. As
per my opinion, I am
good at
communication skills
yet I require to
enhance my this skill
more so that I can
establish proper
For enhancing my
communication skills I
have taken part in each
and every conference,
seminars, group
activities and many
other programs which
helps me in
understanding the role
of appropriate
communication within
the workplace. Also,
these skills helps me in
coping up from all the
by giving each
member same
attention so that
motivation of them
can be remained same
in order to achieve
each employee
contribution (Jollands,
Jolly and Molyneaux,
2012).
appropriate
relationship with each
member of team.
Along with this, it also
helps me in leading my
team from the both
aspects like strategic
perceptive and
operational point so
that I can solve all the
conflicts, can make
effective
administration and
examine the
performance so that
higher success can be
attained.
Communication 4 This is considered as
the most curial skill
which needs to have in
project manager in
terms to making
proper interaction with
each team member. As
per my opinion, I am
good at
communication skills
yet I require to
enhance my this skill
more so that I can
establish proper
For enhancing my
communication skills I
have taken part in each
and every conference,
seminars, group
activities and many
other programs which
helps me in
understanding the role
of appropriate
communication within
the workplace. Also,
these skills helps me in
coping up from all the
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coordination with all
the members and can
motivate them to give
their best efforts.
issues like
misunderstanding,
lack of interest and aid
me to insist each
member to give their
higher contribution in
achieving the
organisational goals
and objectives.
the members and can
motivate them to give
their best efforts.
issues like
misunderstanding,
lack of interest and aid
me to insist each
member to give their
higher contribution in
achieving the
organisational goals
and objectives.
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Decision making 3 It refers to the ability
which allows project
manager in giving
their fair judgement
for the organisational
activities or any of the
issue so that
productivity of the
employee as well as
firm can be increased.
Therefore, as per my
evaluation, I have
found that I required to
make some
improvement in
decision making skill
so that I can make
appropriate decisions
for the business which
will results higher
profitability and brand
value.
In order to increase my
decision making skill I
give my emphasis on
participating in
seminar, conferences,
workshops on team
building and maintain
proper leadership as
this helps me in
providing in-depth
understanding of
applying best decisions
as well as it give
proper guidance in
dealing with critical
conditions.
Additionally, it enables
me in gaining proper
coordination and
support of each
member of team in an
optimal manner.
TASK 3
Plan for work based to evaluate employee motivation improvements
Methods Activities Duration
Appreciation This play an important role in enhancing the
motivation of employees. As this refers to the
efforts of an organisation to give feeling of
being appreciated for the hard work of their
3 months
which allows project
manager in giving
their fair judgement
for the organisational
activities or any of the
issue so that
productivity of the
employee as well as
firm can be increased.
Therefore, as per my
evaluation, I have
found that I required to
make some
improvement in
decision making skill
so that I can make
appropriate decisions
for the business which
will results higher
profitability and brand
value.
In order to increase my
decision making skill I
give my emphasis on
participating in
seminar, conferences,
workshops on team
building and maintain
proper leadership as
this helps me in
providing in-depth
understanding of
applying best decisions
as well as it give
proper guidance in
dealing with critical
conditions.
Additionally, it enables
me in gaining proper
coordination and
support of each
member of team in an
optimal manner.
TASK 3
Plan for work based to evaluate employee motivation improvements
Methods Activities Duration
Appreciation This play an important role in enhancing the
motivation of employees. As this refers to the
efforts of an organisation to give feeling of
being appreciated for the hard work of their
3 months

employees so that they can feel that they are
important part of the organisation which enables
them to give their best efforts. It is essential for
an organisation to identify the efforts of each
individual and appraise them so that they their
motivation or encouragement towards the
organisational goals can be maintained (Savery,
2015).
Appropriate communication The possession of effective communication is
required in order to keep the employee updated
from various things like product innovations,
changing due dates, customers feedbacks,
training opportunities and many others. This
will help the employees in making better
decision related to adoption of new changes. In
this aspect, an appropriate channel of
communication is needful to share the
information or data among all members
effectively. In case if employees are greatly
affected by changes, then they require more
time in communicating in order to ascertain that
how all changes will affect their job, time
allocation, decisions and objectives.
1 month
Realistic work load This depicts the attention of employer towards
work load on the employees which stated that
workload must be remain balanced and realistic
so that their motivation towards performing
their job can be maintained. In terms to cope up
with unrealistic work load this will help them in
determining that how much work an employee
3 months
important part of the organisation which enables
them to give their best efforts. It is essential for
an organisation to identify the efforts of each
individual and appraise them so that they their
motivation or encouragement towards the
organisational goals can be maintained (Savery,
2015).
Appropriate communication The possession of effective communication is
required in order to keep the employee updated
from various things like product innovations,
changing due dates, customers feedbacks,
training opportunities and many others. This
will help the employees in making better
decision related to adoption of new changes. In
this aspect, an appropriate channel of
communication is needful to share the
information or data among all members
effectively. In case if employees are greatly
affected by changes, then they require more
time in communicating in order to ascertain that
how all changes will affect their job, time
allocation, decisions and objectives.
1 month
Realistic work load This depicts the attention of employer towards
work load on the employees which stated that
workload must be remain balanced and realistic
so that their motivation towards performing
their job can be maintained. In terms to cope up
with unrealistic work load this will help them in
determining that how much work an employee
3 months
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can effectively done within the organisation.
The deadlines of the allocated work must
remain in practical way so that employees do
not have to fee that they have to bear higher
work load and give their best in accomplishing
the business goals and objectives.
Rewarding employees This is the most effective way to show the
employees that how much organisation is
satisfied from their performance, dedication and
behaviour. In this aspect, management of an
organisation must give their emphasis on
providing fair reward system to their employees
by assessing the performance level of each
employee so that the best one can be got reward
for their strategic performance. Only those
persons rewarded in an effective manner who
are performing their job as per the pre-
determined standard or level (Holman and et.
al., 2012).
4 months
Work environment This refers to make the proper working
environment within the workplace as an
employees spend their most of time in walls of
their office which makes it essential for the
employees to maintain welcoming and
comfortable environment within the firm so that
motivation of them can be remained same.
Social outing and events This type of activities will help the organisation
in maintaining healthy and positive relationship
with their co-workers. By managing proper
relationship with their colleagues are again
3 months
The deadlines of the allocated work must
remain in practical way so that employees do
not have to fee that they have to bear higher
work load and give their best in accomplishing
the business goals and objectives.
Rewarding employees This is the most effective way to show the
employees that how much organisation is
satisfied from their performance, dedication and
behaviour. In this aspect, management of an
organisation must give their emphasis on
providing fair reward system to their employees
by assessing the performance level of each
employee so that the best one can be got reward
for their strategic performance. Only those
persons rewarded in an effective manner who
are performing their job as per the pre-
determined standard or level (Holman and et.
al., 2012).
4 months
Work environment This refers to make the proper working
environment within the workplace as an
employees spend their most of time in walls of
their office which makes it essential for the
employees to maintain welcoming and
comfortable environment within the firm so that
motivation of them can be remained same.
Social outing and events This type of activities will help the organisation
in maintaining healthy and positive relationship
with their co-workers. By managing proper
relationship with their colleagues are again
3 months
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considered as fuel for motivation.
Empowering employees It refers to the activities of an organisation
which are carried out by them in order to make
certain degree of liberty and establish control on
employees daily operations. In this aspect,
manager give their focus on considering some
changes in their old bureaucratic ideas for this
they are adopting corporate intrapreneurships.
This helps them in empowering employees to
adopt new ideas and give their higher support.
These are very beneficial for the company to
empower the strength of the employees so that
they can perform their job in an optimal way.
TASK 4
Conduct project and recommend solutions to solve issues in the workplace
Communicate clear expectations: In order to get best outcomes from the employees it is
essential for the manager to clearly explain the expectations of them from the employees. They
must give their emphasis on telling expected results to their employee by using effective
communication channels so that they can give their best outcomes. In case, if the employees are
able to explain their objectives then it will increase the chances of taking all the project activities
effectively (Poonpon, 2017).
Empower employees to do their jobs well: The consideration of this aspect that is
empower employees will provide huge benefit to the company as it will increase the loyalty,
capabilities, commitment nature of the employees. As when a manager of a company will give
liberty to employees to use tools and resources in terms to lead their own project, drive their own
career and work towards their goals then they will be able to get the enormous benefits for the
company.
Empowering employees It refers to the activities of an organisation
which are carried out by them in order to make
certain degree of liberty and establish control on
employees daily operations. In this aspect,
manager give their focus on considering some
changes in their old bureaucratic ideas for this
they are adopting corporate intrapreneurships.
This helps them in empowering employees to
adopt new ideas and give their higher support.
These are very beneficial for the company to
empower the strength of the employees so that
they can perform their job in an optimal way.
TASK 4
Conduct project and recommend solutions to solve issues in the workplace
Communicate clear expectations: In order to get best outcomes from the employees it is
essential for the manager to clearly explain the expectations of them from the employees. They
must give their emphasis on telling expected results to their employee by using effective
communication channels so that they can give their best outcomes. In case, if the employees are
able to explain their objectives then it will increase the chances of taking all the project activities
effectively (Poonpon, 2017).
Empower employees to do their jobs well: The consideration of this aspect that is
empower employees will provide huge benefit to the company as it will increase the loyalty,
capabilities, commitment nature of the employees. As when a manager of a company will give
liberty to employees to use tools and resources in terms to lead their own project, drive their own
career and work towards their goals then they will be able to get the enormous benefits for the
company.

Establish a foundation first: It reflects that when an employee have more trust then they
will tale initiative to communicate and come forwards related to solve a specific problem. An
impressive way to lay this foundation is to make a affinity first with support of employees.
Stay consistent with expectations and follow up: It is essential for the management of
the organisation to make regular check-up's at the time when various activities are conducted by
them. One of the most irritating experiences occurs when an employees get their work done and
managers find that they need completely different from that. Due to this, in terms to prevent
themselves from this situation it is necessary to being clear and straight forward towards
expected outcomes (Gillespie, 2012).
Make employee's role clear in project: Communication is the best way to keep aware
the employees from their roles so that proper transparency within the organisation can be
maintained. By defining the roles and responsibilities of the employees business organisation can
attain best outcomes as employees are well-introduced with their assigned work which force
them to complete their work on time.
Make process clear and streamline annoying roadblocks: In case, if employees are
working on a large project with the help of various stakeholders then it might can laps the
communication among all them. By taking this lapse as an opportunity organisation can reduce
this hurdles for performing next time in appropriate way. With the help of impressive
communication employer can get feedbacks also so that they can ascertain that which things is
working for them or which are not.
Really listen: Employees within the organisation is always considered that
communication is getting own message across, but it is actually two way method. If listener will
not give their proper attention to in listening what their management says then they will not able
to perform their job well manner. By asking various clarification questions and giving their fuller
attention they can avoid any kind of misunderstanding and confusions.
Match tasks to skills: Identifying the employees skills and knowledge and giving them
task accordingly will provide huge benefit to the company. For instance, an extroverted, out of
the box, and creative thinker is capable to give ideas to clients. In case, if very detailed oriented
task and more rule intensive task given to them then they have to do high struggle (Albanese and
Dast, 2014).
will tale initiative to communicate and come forwards related to solve a specific problem. An
impressive way to lay this foundation is to make a affinity first with support of employees.
Stay consistent with expectations and follow up: It is essential for the management of
the organisation to make regular check-up's at the time when various activities are conducted by
them. One of the most irritating experiences occurs when an employees get their work done and
managers find that they need completely different from that. Due to this, in terms to prevent
themselves from this situation it is necessary to being clear and straight forward towards
expected outcomes (Gillespie, 2012).
Make employee's role clear in project: Communication is the best way to keep aware
the employees from their roles so that proper transparency within the organisation can be
maintained. By defining the roles and responsibilities of the employees business organisation can
attain best outcomes as employees are well-introduced with their assigned work which force
them to complete their work on time.
Make process clear and streamline annoying roadblocks: In case, if employees are
working on a large project with the help of various stakeholders then it might can laps the
communication among all them. By taking this lapse as an opportunity organisation can reduce
this hurdles for performing next time in appropriate way. With the help of impressive
communication employer can get feedbacks also so that they can ascertain that which things is
working for them or which are not.
Really listen: Employees within the organisation is always considered that
communication is getting own message across, but it is actually two way method. If listener will
not give their proper attention to in listening what their management says then they will not able
to perform their job well manner. By asking various clarification questions and giving their fuller
attention they can avoid any kind of misunderstanding and confusions.
Match tasks to skills: Identifying the employees skills and knowledge and giving them
task accordingly will provide huge benefit to the company. For instance, an extroverted, out of
the box, and creative thinker is capable to give ideas to clients. In case, if very detailed oriented
task and more rule intensive task given to them then they have to do high struggle (Albanese and
Dast, 2014).
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