Leadership Strategies for Rotating Work Schedule Changes, Analysis

This presentation analyzes a proposed rotating work schedule change at Trendy Investment Company, prompted by business expansion and increased customer service demands. The analysis covers the reasons for the change, its anticipated impacts on work efficiency, time management, and the company's goals for increased customer acquisition and market expansion. It explores the effects of the changes on various employee groups and identifies the McKinsey 7S model as the preferred change management approach, based on its successful application at Dandavis Logistics. The presentation details the roles of leaders in realizing the changes, outlines a change measurement strategy, and provides a timeline. It also includes references to relevant research on work schedules and their effects. The presentation aims to build a business case for the change and guide its effective implementation.

TRENDY INVESTMENT COMPANY
ROTATING WORK SCHEDULE

Changes within the company
Business expansion
Shifting from six hours of operation to eight hours
Increased number of staffs

Reasons for the changes
Increasing the customer provider services
Increasing the number of services offered
Creating more customers
Increasing profits

Impacts of changing work schedule
Work efficiency
Quality work delivery
Time maagement

Goals of the company
This company wants to be the best provider of the services in the
country.
It also wants to be able to attract 70% more people to seek for
their services.
The company also wants to open two sub offices within the
country within the next two years.

Effects of the changes
The management.
Front office staffs.
Storekeepers.
Secretaries.

Change management model
Mckinsey 7s model is to be applied

Interview company
Dandavis logistics company

Interview details
Change management approaches: Lewin’s
change management model and Mckinsey 7s
model.
Lewin’s model never worked well.
Mckinsey 7s model worked the best.
Workers responses to the changes: great but
there must be little problems
Managing the problems: listening and reasoning

Change management strategy
picked
I wanted to put Mckinsey 7s model into action
since it worked for Dandavis logistics company.

Roles of leaders in realizing the changes
Advocating
Being role model
Decision maker
Communicator
Being accountable
Provides motivation and involves other people

Change measurement
Organizational performance measurement
Individual performance measurement