This report provides an overview of leading change in the health and social care sector, emphasizing the crucial roles of various stakeholders such as physicians, service users, and nurses in ensuring quality of care. It explores the influence of external agencies like the Care Quality Commission (CQC) and the National Institute for Clinical Excellence in setting and maintaining standards. The report analyzes the impact of poor quality services, highlighting its effects on productivity, trust, and user satisfaction. Methods for evaluating service quality, including mortality rates and efficient use of medical imaging, are discussed, along with approaches to quality improvement like standardization and benchmarking. Finally, it identifies barriers to delivering quality services, such as inadequate staffing and unpredictable health crises, concluding that effective change management is essential for improving health care services. Desklib provides access to similar solved assignments and resources.