Change Leadership: Strategy, Operations, and Decision-Making at Tesco
VerifiedAdded on 2023/06/18
|17
|4766
|96
Report
AI Summary
This report provides a comprehensive analysis of change management, focusing on its impact on organizational strategy and operations, with a specific case study of Tesco. It compares the ways in which change affects Tesco's strategy and operations, considering factors like the COVID-19 pandemic and technological advancements. The report discusses the influence of drivers of change, such as evolving customer preferences and technological opportunities, on organizational behavior, employing SWOT and PEST analyses to illustrate these points. Furthermore, it examines the barriers to change and their influence on leadership and decision-making processes. The report also explores various leadership approaches to effectively deal with change, highlighting the importance of adaptability and innovation. Ultimately, the report provides insights into how organizations like Tesco navigate and manage change to maintain competitiveness and achieve strategic goals. Desklib provides past papers and solved assignments for students.

Understanding and
leading change
leading change
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser

Table of Contents
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Compare ways by which change impacts on the organisation's strategy and operations...........1
TASK 2............................................................................................................................................5
Discuss the influence of the drivers of change on organisational behaviourSWOT Analysis....5
TASK 3............................................................................................................................................8
Discuss the influence of barriers of change on leadership and decision making........................8
TASK 4..........................................................................................................................................11
Discuss the leadership approaches to deal with change............................................................11
CONCLUSION..............................................................................................................................12
References:.....................................................................................................................................14
INTRODUCTION...........................................................................................................................1
TASK 1............................................................................................................................................1
Compare ways by which change impacts on the organisation's strategy and operations...........1
TASK 2............................................................................................................................................5
Discuss the influence of the drivers of change on organisational behaviourSWOT Analysis....5
TASK 3............................................................................................................................................8
Discuss the influence of barriers of change on leadership and decision making........................8
TASK 4..........................................................................................................................................11
Discuss the leadership approaches to deal with change............................................................11
CONCLUSION..............................................................................................................................12
References:.....................................................................................................................................14

INTRODUCTION
Changes are defined as the modifications or alterations in business culture, policies,
strategies and technologies for the purpose of improving organisational efficiency and
effectiveness. There are various types of changes are adopted by the business like structural
changes, remedial as well as transformational changes that lead business towards growth and
development (Lyman and et. al., 2020). Changes are implement in business to transform from
current status to future desirable situation. In this report chosen organisation is Tesco which is
British multinational retailing organisation founded in the year of 1919 by Jack Cohen.
Headquarter of organisation situated in Hertfordshire, England, UK. Respective organisation
provides diversify products such as clothing, financial services and other items. In this report
changes in business and impacts of internal as well as external factors in business are mentioned.
Apart from that barriers in changes that affect leader's decision-making are covered. Various
leadership approaches that initiate changes in business are discussed in this project report.
TASK 1
Compare ways by which change impacts on the organisation's strategy and operations
Organisational change is the terms that defines the alteration of existing business
operations due to some reasons or to enhance the current operation in order to stay competitive
and to sustain the competitive market. Organisation change not only bring impact to the
operations but to the strategies as well (Hosking and Anderson eds., 2018).
Currently due to the global pandemic COVID-19 there is huge change faced by the
organisations of retail industry as the pandemic has caused crisis to the profitability and impacted
supply change, labour etc. Tesco and Sainsbury are the top most organisations of the retail
industry and tends to create some changes which has impacted the operations and strategies of
the company. The below table will compare the changes among these two organisations along
with the impact of that on company's strategy and operations:
Organisation 1: Tesco
Company Changes-
PEST/SWOT
Drivers of
change
Impact on strategy Impact on
operations
Tesco By analysing the For this change in This has impacted This has changed
1
Changes are defined as the modifications or alterations in business culture, policies,
strategies and technologies for the purpose of improving organisational efficiency and
effectiveness. There are various types of changes are adopted by the business like structural
changes, remedial as well as transformational changes that lead business towards growth and
development (Lyman and et. al., 2020). Changes are implement in business to transform from
current status to future desirable situation. In this report chosen organisation is Tesco which is
British multinational retailing organisation founded in the year of 1919 by Jack Cohen.
Headquarter of organisation situated in Hertfordshire, England, UK. Respective organisation
provides diversify products such as clothing, financial services and other items. In this report
changes in business and impacts of internal as well as external factors in business are mentioned.
Apart from that barriers in changes that affect leader's decision-making are covered. Various
leadership approaches that initiate changes in business are discussed in this project report.
TASK 1
Compare ways by which change impacts on the organisation's strategy and operations
Organisational change is the terms that defines the alteration of existing business
operations due to some reasons or to enhance the current operation in order to stay competitive
and to sustain the competitive market. Organisation change not only bring impact to the
operations but to the strategies as well (Hosking and Anderson eds., 2018).
Currently due to the global pandemic COVID-19 there is huge change faced by the
organisations of retail industry as the pandemic has caused crisis to the profitability and impacted
supply change, labour etc. Tesco and Sainsbury are the top most organisations of the retail
industry and tends to create some changes which has impacted the operations and strategies of
the company. The below table will compare the changes among these two organisations along
with the impact of that on company's strategy and operations:
Organisation 1: Tesco
Company Changes-
PEST/SWOT
Drivers of
change
Impact on strategy Impact on
operations
Tesco By analysing the For this change in This has impacted This has changed
1
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide

companies strength of
huge diversified
product portfolio and
social factors of macro
environment the
company has executed
the change in product
portfolio by adding the
new products that are
completely vegan and
organic. The company
has also added healthy,
nutrients and immunity
rich drinks and food
and at last company has
introduced the “ready
to eat” food packages
for the customers. This
change of product
portfolio is important to
meet the customer
trends, resolve their
issues and also to bring
innovation in the
product by expanding
the product portfolio.
Tesco there are
many drivers but
the key driver for
this change is the
increasing change
in customer
preferences and
changing
customer eating
habits. The
customers are
more leaning
towards healthy,
immunity rich,
vegan food after
the major impact
of Covid-19. Also
with growing
busy schedule and
long working
culture customers
more prefer ready
to eat food.
the low price
strategy of the
Tesco as the new
product of Tesco
are not only
expensive but
highly good in
quality. The
company highly
prefer low price
for their products
but as the new
products are
organic, ready to
eat and vegan
therefore the raw
materials supplied
by the suppliers
are also high in
cost and their
production cost is
also high.
the company's
current
operations of
unhealthy, fried
chips and other
tasty and less
healthy food
supply. This has
impacted the
regular supply
chain with
suppliers as for
this company has
to connect with
new suppliers
that sell
vegetarian vegan
raw materials.
By analysing
technological factors
and companies
opportunities, In Tesco
there is change of
Behind this
change of Tesco
the reason is
growing
technology and
This change has
impacted the
strategy of the
Tesco positively as
the technological
This has
impacted the all
the usual
operations of the
Tesco at the
2
huge diversified
product portfolio and
social factors of macro
environment the
company has executed
the change in product
portfolio by adding the
new products that are
completely vegan and
organic. The company
has also added healthy,
nutrients and immunity
rich drinks and food
and at last company has
introduced the “ready
to eat” food packages
for the customers. This
change of product
portfolio is important to
meet the customer
trends, resolve their
issues and also to bring
innovation in the
product by expanding
the product portfolio.
Tesco there are
many drivers but
the key driver for
this change is the
increasing change
in customer
preferences and
changing
customer eating
habits. The
customers are
more leaning
towards healthy,
immunity rich,
vegan food after
the major impact
of Covid-19. Also
with growing
busy schedule and
long working
culture customers
more prefer ready
to eat food.
the low price
strategy of the
Tesco as the new
product of Tesco
are not only
expensive but
highly good in
quality. The
company highly
prefer low price
for their products
but as the new
products are
organic, ready to
eat and vegan
therefore the raw
materials supplied
by the suppliers
are also high in
cost and their
production cost is
also high.
the company's
current
operations of
unhealthy, fried
chips and other
tasty and less
healthy food
supply. This has
impacted the
regular supply
chain with
suppliers as for
this company has
to connect with
new suppliers
that sell
vegetarian vegan
raw materials.
By analysing
technological factors
and companies
opportunities, In Tesco
there is change of
Behind this
change of Tesco
the reason is
growing
technology and
This change has
impacted the
strategy of the
Tesco positively as
the technological
This has
impacted the all
the usual
operations of the
Tesco at the
2
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser

regular shopping
methods as company
has adopted the
technology to bring the
changes of online
shopping for customers
for this company has
enhanced the website,
shopping app and also
executed the digital
payment methods etc.
the company has
adopted the change of
digitalization.
Company has also
introduced online
delivery. This digital
development is
essential for the retail
organisation after the
Covid-19 as the people
are more preferring
contactless shopping
experience to minimize
the spread of the
disease.
the increase of
technology
expansion among
the competitors.
This reason has
droved the Tesco
to implement this
change in order to
stay competitive.
The another
driver is the
Covid-19 as the
to reduce the
spread of covid-
19 the retail
sectors is forced
to turn
digitalization in
payment methods,
delivery options
etc.
changes are
considered as the
boon in the current
business
environment.
Tesco has also
implemented new
strategies related
tot he safety of the
online customers
and also to reduce
the threat of data
breaching within
the organisation.
store as the new
operations are
added such as
online delivery
has changed the
pattern of
payment and on
the store billing
etc. the change in
website, online
shopping app has
also eased the
working as this
has speed up the
Tesco
operations.
Company Changes-
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact on
operations
Sainsbury By analysing the This change of This change has The companies
3
methods as company
has adopted the
technology to bring the
changes of online
shopping for customers
for this company has
enhanced the website,
shopping app and also
executed the digital
payment methods etc.
the company has
adopted the change of
digitalization.
Company has also
introduced online
delivery. This digital
development is
essential for the retail
organisation after the
Covid-19 as the people
are more preferring
contactless shopping
experience to minimize
the spread of the
disease.
the increase of
technology
expansion among
the competitors.
This reason has
droved the Tesco
to implement this
change in order to
stay competitive.
The another
driver is the
Covid-19 as the
to reduce the
spread of covid-
19 the retail
sectors is forced
to turn
digitalization in
payment methods,
delivery options
etc.
changes are
considered as the
boon in the current
business
environment.
Tesco has also
implemented new
strategies related
tot he safety of the
online customers
and also to reduce
the threat of data
breaching within
the organisation.
store as the new
operations are
added such as
online delivery
has changed the
pattern of
payment and on
the store billing
etc. the change in
website, online
shopping app has
also eased the
working as this
has speed up the
Tesco
operations.
Company Changes-
PEST/SWOT
Drivers of
change
Impact on
strategy
Impact on
operations
Sainsbury By analysing the This change of This change has The companies
3

companies threat
and social
changes in the
external
environment the
company has
adopted the safety
measures. In
Sainsbury there is
operational
change in which
workers are asked
to wear masks,
gloves and get
sanitized
regularly for the
safety. For the
safety from
spread of corona
virus company
has also installed
internal testing
system for the
workers and other
higher level
employees.
Sainsbury is
completed due to
the spread of the
COVID-19. The
legal factors
regarding the
safety of the
employees and
the government
strict rules has
forced the
company to
implement all
these changes.
shifted the
concern and
strategy of the
Sainsbury from
other employees
relations and
human resource
planning to the
enhancement of
the safety of the
employees at the
stores and offices
of the Sainsbury.
operations are
highly impacted
with this change
as the company
has to establish
sanitization
machine at each
department,
provide the
workers with new
gloves and mask
daily. Also by this
company has to
hire new doctor
and nurses for the
test of Covid-19.
On the basis of
the growing
technology the
Sainsbury has
changed its
Behind this
change in
Sainsbury the key
driver is the
technology and
This change of
Sainsbury has
directly impacted
the HR strategies
related to the
This has impacted
the HR operations
as the HR has to
be more aware
about he
4
and social
changes in the
external
environment the
company has
adopted the safety
measures. In
Sainsbury there is
operational
change in which
workers are asked
to wear masks,
gloves and get
sanitized
regularly for the
safety. For the
safety from
spread of corona
virus company
has also installed
internal testing
system for the
workers and other
higher level
employees.
Sainsbury is
completed due to
the spread of the
COVID-19. The
legal factors
regarding the
safety of the
employees and
the government
strict rules has
forced the
company to
implement all
these changes.
shifted the
concern and
strategy of the
Sainsbury from
other employees
relations and
human resource
planning to the
enhancement of
the safety of the
employees at the
stores and offices
of the Sainsbury.
operations are
highly impacted
with this change
as the company
has to establish
sanitization
machine at each
department,
provide the
workers with new
gloves and mask
daily. Also by this
company has to
hire new doctor
and nurses for the
test of Covid-19.
On the basis of
the growing
technology the
Sainsbury has
changed its
Behind this
change in
Sainsbury the key
driver is the
technology and
This change of
Sainsbury has
directly impacted
the HR strategies
related to the
This has impacted
the HR operations
as the HR has to
be more aware
about he
4
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide

training methods.
To introduce the
skills among the
employees related
to new
technology
Sainsbury has
introduced the
changes in the
recruitment,
training and
hiring tactics.
need of the
organisation for
the talented and
skilled employees
in order to gain
competitive
advantage.
training and
development of
the employees of
the Sainsbury.
With the
technology
changes in the
company, the HR
department is
forced to
implement the
technology based
training to
educate the
employees about
new technology.
technology based
operations in
order to train the
employees. Also
the individuals
hired are required
to fulfil the
technical
requirements.
TASK 2
Discuss the influence of the drivers of change on organisational behaviourSWOT Analysis
Strength- Strengths are the part of internal environment which defines some productive
features of any of the industry or organization. In case of Tesco, it has its diversified product
portfolio which is very helpful for the company to increase the profit and production. Also if we
focus on the financial situation of a company which is very good and which is very helpful for
the company as it is helping in returning a very good investments and huge production (Wood
and Bischoff, 2019).
Weakness- These are the negative factors and part of internal environment which
minimize the strength of company. In relation to Tesco, it has so much of gap in range of product
which are sold by company, this will result in a new competitor in the market. Also it is having
lack of innovation which results in cutting costs as this is considered as main way to boost
income.
5
To introduce the
skills among the
employees related
to new
technology
Sainsbury has
introduced the
changes in the
recruitment,
training and
hiring tactics.
need of the
organisation for
the talented and
skilled employees
in order to gain
competitive
advantage.
training and
development of
the employees of
the Sainsbury.
With the
technology
changes in the
company, the HR
department is
forced to
implement the
technology based
training to
educate the
employees about
new technology.
technology based
operations in
order to train the
employees. Also
the individuals
hired are required
to fulfil the
technical
requirements.
TASK 2
Discuss the influence of the drivers of change on organisational behaviourSWOT Analysis
Strength- Strengths are the part of internal environment which defines some productive
features of any of the industry or organization. In case of Tesco, it has its diversified product
portfolio which is very helpful for the company to increase the profit and production. Also if we
focus on the financial situation of a company which is very good and which is very helpful for
the company as it is helping in returning a very good investments and huge production (Wood
and Bischoff, 2019).
Weakness- These are the negative factors and part of internal environment which
minimize the strength of company. In relation to Tesco, it has so much of gap in range of product
which are sold by company, this will result in a new competitor in the market. Also it is having
lack of innovation which results in cutting costs as this is considered as main way to boost
income.
5
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser

Opportunity- This is a part of external environment where a business could exploit to its
advantage. In context to Tesco, if we talk about its technology of it then it can provide the great
opportunity through online shopping and digitally payment system which can help every citizens
to maintain a proper hygiene due to Covid situations.
Threat- This is a part of external environment which can cause trouble for the business.
In Tesco, Covid 19 is becoming a great warning for this company as it is affecting the supply
chain of the company which is very important for every company (Wiesner, Chadee and Best,
2018).
PEST Analysis
Political- This factor is related to the government rules or regulations and their legal
issues which can impact firm's ability to be successful. In Tesco, political factors like tax rates,
acts of legislation etc. affects this company as it increases the demand of commodities and
diversify its workforce.
Economic- This is the main factor for any of the company which includes inflation rate,
economic growth etc. plays a vital role in success of the company. In case of Tesco, it contains
various economic factors that can affect its sales,profit,cost etc. which decrease the demand for
many goods that can impact the demand required to produce goods (Viswanadham, 2018).
Social- With this factor, a firm can analyse socio-economic environment of the market to
understand customer's needs in the market and also can examine cultural trends, demographics
etc. In case of Tesco, it can include the habits of customers like if a customer is a vegetarian or a
customer is demanding for healthy eatable products. Also in this busy schedule, most of the
people prefer readily made food to eat. So this factor is also definitely affecting the market.
Technology- This factor is impacting the business in a very positive way which includes
technological advancements, role of internet etc. In context to Tesco, its pair-up with the amazon
created a great advantage with online shopping and hassle free billing which will help the
customers to save their time. This is helping the customers with their convenience and company's
reducing of costs (Van Rijmenam and et. al., 2019).
Change Internal
/
external
Impact on leadership
behaviour
Impact on team/
departmental
behaviour
Impact on
individual
behaviour
measures to
minimise
negative
impacts
6
advantage. In context to Tesco, if we talk about its technology of it then it can provide the great
opportunity through online shopping and digitally payment system which can help every citizens
to maintain a proper hygiene due to Covid situations.
Threat- This is a part of external environment which can cause trouble for the business.
In Tesco, Covid 19 is becoming a great warning for this company as it is affecting the supply
chain of the company which is very important for every company (Wiesner, Chadee and Best,
2018).
PEST Analysis
Political- This factor is related to the government rules or regulations and their legal
issues which can impact firm's ability to be successful. In Tesco, political factors like tax rates,
acts of legislation etc. affects this company as it increases the demand of commodities and
diversify its workforce.
Economic- This is the main factor for any of the company which includes inflation rate,
economic growth etc. plays a vital role in success of the company. In case of Tesco, it contains
various economic factors that can affect its sales,profit,cost etc. which decrease the demand for
many goods that can impact the demand required to produce goods (Viswanadham, 2018).
Social- With this factor, a firm can analyse socio-economic environment of the market to
understand customer's needs in the market and also can examine cultural trends, demographics
etc. In case of Tesco, it can include the habits of customers like if a customer is a vegetarian or a
customer is demanding for healthy eatable products. Also in this busy schedule, most of the
people prefer readily made food to eat. So this factor is also definitely affecting the market.
Technology- This factor is impacting the business in a very positive way which includes
technological advancements, role of internet etc. In context to Tesco, its pair-up with the amazon
created a great advantage with online shopping and hassle free billing which will help the
customers to save their time. This is helping the customers with their convenience and company's
reducing of costs (Van Rijmenam and et. al., 2019).
Change Internal
/
external
Impact on leadership
behaviour
Impact on team/
departmental
behaviour
Impact on
individual
behaviour
measures to
minimise
negative
impacts
6

Technolo
gical
change
Internal This change has
majorly the leadership
behaviour of the
leaders and managers
of the Tesco. Due to
this change the leaders
have to provide proper
training and guidance
to the employees
regarding the new
technology based
systems. Also the
leadership style for
this is changed to
transformational in
order to make people
comfortable with the
changes. Leaders of
Tesco now use
technology to monitor
the employees
performance and
customer satisfaction.
This huge change
of technology
based online
shopping, e-
payment and
online delivery
has impacted the
departments like
IT, Finance,
operations etc. the
responsibility and
functional of IT
department has
increased due to
these changes and
also they are
required to hire
more skilled
employees. The
finance team has
been impacted as
they have to keep
e- records of e-
money. The
logistics and
operational team
has to hire.
The individual
employees of
the Tesco
faced a huge
differentiation
in the
company's
daily
operations.
The IT
individuals
highly
impacted with
the work load.
The customers
were
positively
influence as
they found
online
shopping, e-
payments and
online delivery
convenient,
less time
consuming an
productive
form of
change in
Tesco.
To reduce the
negative
impact on
employees
such as work
load company
is suggested to
hire new
employees and
also use
divisional
organisational
structure by
installing IT
department in
each
functional
area.
Operation External The huge change in With this change This has To minimize
7
gical
change
Internal This change has
majorly the leadership
behaviour of the
leaders and managers
of the Tesco. Due to
this change the leaders
have to provide proper
training and guidance
to the employees
regarding the new
technology based
systems. Also the
leadership style for
this is changed to
transformational in
order to make people
comfortable with the
changes. Leaders of
Tesco now use
technology to monitor
the employees
performance and
customer satisfaction.
This huge change
of technology
based online
shopping, e-
payment and
online delivery
has impacted the
departments like
IT, Finance,
operations etc. the
responsibility and
functional of IT
department has
increased due to
these changes and
also they are
required to hire
more skilled
employees. The
finance team has
been impacted as
they have to keep
e- records of e-
money. The
logistics and
operational team
has to hire.
The individual
employees of
the Tesco
faced a huge
differentiation
in the
company's
daily
operations.
The IT
individuals
highly
impacted with
the work load.
The customers
were
positively
influence as
they found
online
shopping, e-
payments and
online delivery
convenient,
less time
consuming an
productive
form of
change in
Tesco.
To reduce the
negative
impact on
employees
such as work
load company
is suggested to
hire new
employees and
also use
divisional
organisational
structure by
installing IT
department in
each
functional
area.
Operation External The huge change in With this change This has To minimize
7
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide

al change product portfolio has
impacted the leaders
of Tesco as they have
to lead the producers
to pay huge attention
to every detail of
hygiene and healthy
raw materials. Also the
leaders have to take
care of
commercialization of
these product and also
to take care of price,
quality and taste along
with its healthiness.
The leaders have to
mange the huge
portfolio again.
the most impact
team of Tesco is
the production
team as they have
to produce new
product that can
met the customer
demand and also
can bring
profitability to the
organisation. The
marketing team is
also impacted as
they have
important role in
commercializatio
n of new product.
majorly
created the
impact on the
customers
those who are
not vegan and
only prefer to
eat tasty and
packed food as
they may not
like the taste
and show
resistance for
the new
products. The
customers who
prefer vegan
and healthy
food will be
positively
influenced
with this
change of the
Tesco.
the negative
impact the
company must
test the
product in
niche market
before the
launching. The
company must
keep the price
low and
quality high in
order to attract
customers for
good sales.
TASK 3
Discuss the influence of barriers of change on leadership and decision making
Discussion of force field theory
Force field theory is define as the framework that is implement by the organisation to
identify the factors that influence business in positive as well as negative manner. According to
8
impacted the leaders
of Tesco as they have
to lead the producers
to pay huge attention
to every detail of
hygiene and healthy
raw materials. Also the
leaders have to take
care of
commercialization of
these product and also
to take care of price,
quality and taste along
with its healthiness.
The leaders have to
mange the huge
portfolio again.
the most impact
team of Tesco is
the production
team as they have
to produce new
product that can
met the customer
demand and also
can bring
profitability to the
organisation. The
marketing team is
also impacted as
they have
important role in
commercializatio
n of new product.
majorly
created the
impact on the
customers
those who are
not vegan and
only prefer to
eat tasty and
packed food as
they may not
like the taste
and show
resistance for
the new
products. The
customers who
prefer vegan
and healthy
food will be
positively
influenced
with this
change of the
Tesco.
the negative
impact the
company must
test the
product in
niche market
before the
launching. The
company must
keep the price
low and
quality high in
order to attract
customers for
good sales.
TASK 3
Discuss the influence of barriers of change on leadership and decision making
Discussion of force field theory
Force field theory is define as the framework that is implement by the organisation to
identify the factors that influence business in positive as well as negative manner. According to
8
Paraphrase This Document
Need a fresh take? Get an instant paraphrase of this document with our AI Paraphraser

this change theory, there are various forces are exist in business environment that either support
the changes or create barriers or problems to implement changes in business (Bartsch and et. al.,
2020). The theory ensures effective implementation of changes that facilitates business to gain
competitive advantages then other competitors. Unfreeze is defined as the force or barrier that
develops quasi-equilibrium in organisation. Next step of theory represents imbalance through
increasing drivers by reducing the changes among various obstacles. In last step of theory,
changes are implemented to improve organisational efficiency. Main objective of this theory is to
determine the factors that facilitates business to enhances effectiveness of management changes
as well as identify the factors that are essential for to address changes.
Changes that are introduced by the Tesco
There are various changes are done by the Tesco according to business environment to
remain competitive and sustain for longer period of time. Respective organisation develop digital
capabilities during the pandemic of Covid-19. There are various own websites are developed by
organisation to enhance revenue and online buying. It provides competitive advantages to Tesco
during the pandemic.
Tesco bring changes in its product portfolio through including various innovative
products. Organisation includes vegan and organic products that are healthy and good in taste
that attract customers. Organisation also stretching its product line through providing ready to eat
products that are beneficial for working customers. Commercialisation of these products enhance
organisational customer base and market share.
Tesco implement various safety measures in organisation to ensure safety of its
customers and employees. In-house testing and one-in-one-out system is adopted by the
organisation that reduce the spread rate of coronavirus. Respective organisation provides various
protective equipments like disposable gloves, face covers and alcohol based hand gel that
enhance brand image.
Tesco's driving forces and obstacles-
The following company adopted two major changes like technological change where they sell
their products more on online and this is also consider as beneficial in pandemic situation.
Secondly, Tesco involve organic and vegan food items in their food portfolio to attract more
customers because most of the customers prefer to have healthy food items to maintain their
health.
9
the changes or create barriers or problems to implement changes in business (Bartsch and et. al.,
2020). The theory ensures effective implementation of changes that facilitates business to gain
competitive advantages then other competitors. Unfreeze is defined as the force or barrier that
develops quasi-equilibrium in organisation. Next step of theory represents imbalance through
increasing drivers by reducing the changes among various obstacles. In last step of theory,
changes are implemented to improve organisational efficiency. Main objective of this theory is to
determine the factors that facilitates business to enhances effectiveness of management changes
as well as identify the factors that are essential for to address changes.
Changes that are introduced by the Tesco
There are various changes are done by the Tesco according to business environment to
remain competitive and sustain for longer period of time. Respective organisation develop digital
capabilities during the pandemic of Covid-19. There are various own websites are developed by
organisation to enhance revenue and online buying. It provides competitive advantages to Tesco
during the pandemic.
Tesco bring changes in its product portfolio through including various innovative
products. Organisation includes vegan and organic products that are healthy and good in taste
that attract customers. Organisation also stretching its product line through providing ready to eat
products that are beneficial for working customers. Commercialisation of these products enhance
organisational customer base and market share.
Tesco implement various safety measures in organisation to ensure safety of its
customers and employees. In-house testing and one-in-one-out system is adopted by the
organisation that reduce the spread rate of coronavirus. Respective organisation provides various
protective equipments like disposable gloves, face covers and alcohol based hand gel that
enhance brand image.
Tesco's driving forces and obstacles-
The following company adopted two major changes like technological change where they sell
their products more on online and this is also consider as beneficial in pandemic situation.
Secondly, Tesco involve organic and vegan food items in their food portfolio to attract more
customers because most of the customers prefer to have healthy food items to maintain their
health.
9

Driving forces-
Technological advancement- It is essential to adopt advanced and modern tools and machines
for having more commercialization business in Tesco. Hence, adopting new and updated
machines and software, Tesco gain benefit to sell more products and gain the advantage of
technological advancement.
Attract more customers- Tesco also adopt changes in their product portfolio and introduce to
have healthy food items which is a attraction point for those customers who are health conscious.
Today most of the customers are searching those food products which will help them to maintain
their health and also have taste to have interest to eat such food items. Hence, the change of
Tesco to involve vegan and organic food items in their portfolio will help them to increase the
number of customers as well as brand image in the market (Ma and Kurscheidt, 2019).
Restrain forces-
Costly- For having changes and adopt new and advanced technology, Tesco have to invest high
and it become costly foe them to promote their business for commercialization changes. It does
not only involve to purchase new machines and tools but it also involve to train employees to
operate those machines and tools. Hence, it is costly for them to make changes and in their
technological factor.
High bargaining power of suppliers- In context of adopting changes related to develop new
portfolio and adopt organic and vegan food items, the bargaining power of suppliers is high
because there are few suppliers who supply organic and vegan food items. Hence, they will
charge prices according to them selves.
The ways by which Tesco can reduce their obstacles-
Tesco can adopt those tools and machines which are actually required in their organisation.
Secondly, they can also analyse the skills and talents of their workforce and adopt technologies
according to their skills which will reduce the expense of training. They can also prepare a fixed
budget and work accordingly. This will help to control over expenses. For reducing the high
bargaining power of suppliers it is essential for Tesco to purchase food items from more than one
or few suppliers so that in case any supplier refuses to supply their product to company then they
will quickly switch to another supplier.
Achieving organisational goal by reducing obstacles-
10
Technological advancement- It is essential to adopt advanced and modern tools and machines
for having more commercialization business in Tesco. Hence, adopting new and updated
machines and software, Tesco gain benefit to sell more products and gain the advantage of
technological advancement.
Attract more customers- Tesco also adopt changes in their product portfolio and introduce to
have healthy food items which is a attraction point for those customers who are health conscious.
Today most of the customers are searching those food products which will help them to maintain
their health and also have taste to have interest to eat such food items. Hence, the change of
Tesco to involve vegan and organic food items in their portfolio will help them to increase the
number of customers as well as brand image in the market (Ma and Kurscheidt, 2019).
Restrain forces-
Costly- For having changes and adopt new and advanced technology, Tesco have to invest high
and it become costly foe them to promote their business for commercialization changes. It does
not only involve to purchase new machines and tools but it also involve to train employees to
operate those machines and tools. Hence, it is costly for them to make changes and in their
technological factor.
High bargaining power of suppliers- In context of adopting changes related to develop new
portfolio and adopt organic and vegan food items, the bargaining power of suppliers is high
because there are few suppliers who supply organic and vegan food items. Hence, they will
charge prices according to them selves.
The ways by which Tesco can reduce their obstacles-
Tesco can adopt those tools and machines which are actually required in their organisation.
Secondly, they can also analyse the skills and talents of their workforce and adopt technologies
according to their skills which will reduce the expense of training. They can also prepare a fixed
budget and work accordingly. This will help to control over expenses. For reducing the high
bargaining power of suppliers it is essential for Tesco to purchase food items from more than one
or few suppliers so that in case any supplier refuses to supply their product to company then they
will quickly switch to another supplier.
Achieving organisational goal by reducing obstacles-
10
⊘ This is a preview!⊘
Do you want full access?
Subscribe today to unlock all pages.

Trusted by 1+ million students worldwide
1 out of 17
Related Documents

Your All-in-One AI-Powered Toolkit for Academic Success.
+13062052269
info@desklib.com
Available 24*7 on WhatsApp / Email
Unlock your academic potential
Copyright © 2020–2025 A2Z Services. All Rights Reserved. Developed and managed by ZUCOL.