PPMP20009: Analysis of Lean Project Management for the FIFA World Cup

This report delves into the application of lean project management principles within the context of the FIFA World Cup. It begins by defining and elaborating on key terms such as Voice of the Customer (VOC), Critical to Customer Requirements (CCR), and Critical to Quality parameters (CTQ), crucial for understanding customer needs and ensuring project success. The report then explores how lean project management would be implemented for the event, emphasizing the adoption of lean principles to optimize processes and minimize waste. Furthermore, it identifies and discusses the supportive role of various project management methodologies, including PMBOK, PRINCE2, Agile Practices, and Lean Six Sigma (DMAIC), in facilitating a successful lean project implementation. The report provides a comprehensive analysis of the event focusing on the aspects of project management.

Running head: LEAN PROJECT MANAGEMENT
LEAN PROJECT MANAGEMENT
Name of the Student
Name of the University
Author Note

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Introduction
The lean project management sector can be stated to be continuously evolving in the
sector of the project management process. The process can be directly linked to a certain
factor of advantage, which is associated with the concept of the implementation in a project.
The main consideration, which is taken into taken, is the delivery of the project with the
standard, which is predefined in the initial phases of the project. There are few factors such as
the customer satisfaction level, level of expertise that are very much important I the sector of
the working of the organisation. In most of the cases, delivery of the project within the actual
standard can be a job in hand (Richardson, 2014). The project Fifa world cup can be stated as
one of the events, which are an international standard event, which consists of different
working parts. The event contains the involvement of different countries, which directly
raises the standard of operation of the project.
The focus point of the report is to take into consideration different aspects, which are
related to the implementation of the lean project management into the event of Fifa world
cup. The main aspects, which are focused on, are the delivery of the standard of the project
and what are the necessary implications of the implementation. There are different risk
factors, which can be included in the working, which would be stated in the project with the
mitigation aspect and plan of the risk-oriented factors.
Discussion
The voice of the customer (VOC) can be stated as a process which is in-depth which
is directly related to the gathering of the information and capturing customer expectation,
preference and aversions (Binder, 2016). The main method which is used in the concept of
the gathering of the requirement is done form the end of the project manager and the
professional workers of the project. In the process, they used different types of tools and

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technologies to evaluate. It can be even stated here that the process of risk orientation is also
taken into consideration in the process and different types of assumptions, which would be
associated with the working of the project.
One of the techniques, which are used for the aspect of a gathering of the requirement
of the data, is known as the voice of the customer. The concept provides a detailed list of
needs of the customer or the audience who would be engaged in the event. The data, which is
obtained in the cases, can be in the domain of both quantitative and qualitative. The different
techniques which can be used in the aspect of a gathering of the data in the cases of the Fifa
world cup scenario Interview, Survey, Report on the customer, Logs of the complaint, the
Satisfaction level of the customer and Observation
The data, which is obtained from the above process, can be stated very much crucial
in the aspect of conducting the event. The main aspect, which should be taken into
consideration relating to the event, is that there are different countries, which would be
engaged in the event having a different type of requirement. The main aspect, which plays a
very vital role in reaching to the desired level of success and matching the need of the
customer. Different types of the condition should be taken into consideration, which would
be directly matching the requirement of the customers. In most of the cases, it can be seen
that in a project there is a separate team, which takes into consideration the different need of
the customer.
Critical to customer Requirement (CCR), can be linked with standardisation can be
considered very much crucial in the internal as well as the external working of the project.
The main aspect, which is taken into consideration, is that the project is event oriented due to
this factor there are different types of movable parts, which are included in the working of the
project (Richardson, 2014). In the project, there is always a factor of improvement, which can

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be implemented within the working of the project. The main goal, which is related to the
project, would deliver the basic standard of the project and reach the desired expectation of
the stakeholders (Verzuh, 2015). The goal of the service is to directly provide service towards
the customer and reach the desired goal of the project.
The critical to the quality can be stated as a parameter, which directly states the
quality of the product and service in the direct eyes of the voice of the customer. It can be
stated as a very good idea to directly identify the different parameters, which are involved in
the concept which is important for the internal and external working of the project. In the
aspect of the critical to quality parameters, there can be few options, which are available,
which would be focused on the indicated case study of the Fifa. The associated parameter,
which is related to the process, and the parameter, which is the product.
Both the factor, which is stated above, can be considered very much important to the
customer. After the step, which is related to the identification, it can be, stated that, there is
involvement of the six-sigma practitioners with the direct aim of indulging into the aspect of
monitoring, controlling and continuously improving the different level of parameters. It can
be stated here that in the concept of the critical to quality can be related to parameters of
implementation, which directly allow the product and the service to meet the customer needs,
preference and expectation (Kerzner & Kerzner, 2017). Sometimes it can be stated that there
is a different factor, which is not so crucial relating to the operation but play a vital in the
sector to reaching the desired level of success of the project. The overview, which is related
to the critical to quality factor, is explained below:
Type Quality
Definition It can be stated as a parameter of
implementation, which is aimed at reaching

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to the desired level of service and product to
meet the expectation level of the client or
the customer (Carvalho, Patah & Souza
Bido, 2015).
Related concepts Quality of the service
The direct expectation of the customer
Preferences of the customer
Durability
Customer service.
There are different Ways to Implementation of Lean Project management. According
to the definition of the project management concept, it can be stated that the concept of the
lean project management can be considered as an application, which is related to the lean
principles of managing the project. The goal, which is related to the project management, can
be considered to be very much stagnant which aim at delivering of a standard which is
relating to the expectation of the customer in this type of project which is internationally
conducted. As stated in the theory of lean project management, it takes into consideration the
aspect of five core principles. The working of these principles is directed towards the proper
working of the project with emphasis on the sector of enhancing the quality of the service. In
this context, there are different steps, which have to be executed which would be initiated at
the start of the project execution and try to indulge in the proper working of the Fifa world
cup project. The value stream concept can be stated as one of the central parts, which are
related to the lean project management (Binder, 2016). The aspect, which is related to the
value stream, can be referred to as a mapping of the effort to take into consideration how
much value and waste are produced during the implementation of the project. The main goal

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in this context would be the minimisation of the waste and the value, which is related to the
approach.
Focus on the customer should be one of the important sector which can be related to
the concept due to the factor that the success factor of the project is directly related to the
service which is given to the customer. In most of the cases it can be stated that gathering of
the requirement of the customer and working towards the aspect can be one of the gaols of
the project.
Thinking of the continuous improvement can be stated as one of the areas which
should be implemented within the working due to the factor that the quality of the service
which should increasing which would be directly linking the aspect of the customer
satisfaction level.
Tracking of the performance would be very much beneficial in the sector of the
working of the project due to the factor that it would be detecting the different risk factor
which can be included into the working.
iii: Support for lean project management
Best practice Processes Elaboration
PMBOK The implementation of a
major project like the Fifa
world cup using the aspect
of PMBOK into the working
can directly be beneficial in
different manners.
Few of the advantage which
would be seen in the project
with the implementation of
lean project management is
the elimination of waste is
done in the project with the
implementation of lean
project management. On the
other hand, the factor of
reduction of the cost can
also be done in the concept.
The implementation of lean

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project management would
be directly adding value to
the project due to the factor
of different constraints
involved in the concept.
Improving the standard of
the project and the outcome
of the project would be
better. Since the monitoring
of the project is done from
the start of the project, it can
be taken into consideration
that in most of the cases the
project would be reaching
the desired level of success.
PRINCE2 In the factor of the
PRINCE2 can be considered
as one of the most important
factors, which are related to
the PRINCE2 lean project
management. The PRINCE2
can be considered one of the
most powerful which is
related to the development
of a project
Taking into consideration
vital project such as the
FIFA world cup it can be
stated that systematic
implementation should be
done which would be
securing the overall
operation, which is related
to the project (Parihar, Bhar
& Srivastava, 2015). In most
of the cases, it is seen that
the PRINCE2 project
management process can be
considered very much vital
in the sphere of the working
of the project and if any part
of the project fails then the
methodology can be blamed.
The main consideration,
which should be taken into
account, is the strategy of
the implementation, which
has to be done which would
be directly aiming that better
performance of the project.
The main aspect which is
taken into consideration in
the aspect of the working of
the project with the

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implementation of the
project would be the time
which is involved into the
concept and the overall
execution of the project,
focus factors of the project
and the money which has to
involve into the working of
the project
OPM In the aspect of the
generation of project
management practice
relating to agile practice, it
can be stated that there is a
different approach, which
defines the overall project
process. There are different
aspects which can be taken
into consideration in the
segment of project
management in the agile
practice (Carvalho, Patah &
Souza Bido, 2015)
In the aspect of the
generation of project
management practice
relating to agile practice, it
can be stated that there is a
different approach, which
defines the overall project
process. There are different
aspects, which can be taken
into consideration in the
segment of project
management in the agile
practice (Carvalho, Patah &
Souza Bido, 2015). Few of
the steps, which can be
included in the process
majorly, include the Easy
and measurable approach
which is related to the return
regarding the definition of
the project and the taking
into consideration different
aspects which are included
in the project. The project
approach can be considered
to be on the high end due to
the factor of taking account
of the progress, which is
related to different
functional units of the
project. In the process, there
is continuous improvement
scope due to the factor that
improvement is included in
the scope of operation of the

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project with a focus on the
satisfaction normal of the
customer. In the process,
there is a reduced waste and
the process, which is related
to the concept (Binder,
2016). Adaptation of the
needs and changes of the
infrastructure of the business
it can be stated that it gives
direct influence over the
changes of the requirement.
Agile The concept of the agile
methodology can be directly
be implemented within the
working of the project which
directly implements the
sector of working towards a
common gaol
The ain aspect, which can be
related to the concept of the
working of the agile sector,
can directly give benefit in
the sector of the internal
working of the organisation.
In most of the cases, it can
be stated the different stages
are broken down into
different stages, which aim
at a goal which is
predefined. The breaking of
the task can be very much
beneficial in the sector so
that there are no task, which
are unattended. The sector
of the customer satisfaction
can be stated as one of the
primary factor, which can be
related to the concept.
Lean Six Sigma The Six Sigma DMAIC
(Define, Measure, Analyse,
Improve, and Control) can
be stated as a roadmap
which is related to the
problem solving aspect and
the process and method
improvement which is
directly related to the project
internal as well as the
external process
There are different steps
which are included in the
concept of the lean six
sigma which majorly
includes defining phase,
measure phase, analyse
phase, improve phase and
the control phase. Taking
into consideration this steps
it can be stated that any
individual would be able to

10LEAN PROJECT MANAGEMENT
negotiate into the different
working area of the project,
which is taken into
consideration, which
directly impacts the proper
utilisation of the project
scenario and directly
includes the internal as well
as external factors of the
organisation.
Conclusion
The main report focus was on the different sectors, which are related to the Fifa world
cup event. It can be stated that since the project is a crucial project which includes
international affairs priority should be given to the all the moving parts which main focus on
the aspect of customer satisfaction. The criteria of customer satisfaction can be considered as
a factor, which would be directly related to the aspect of deciding whether the project is
successful, or not. There are different movable parts, which are included in the project, but it
should be taken into the aspect that risk factors are not included in the working. In most of
the cases, it is seen the major project fail due to the involvement of the risk factor into the
project. A risk factor can also be considered as a factor of determining whether the project is
a success or not. In this type of international event, it can be stated that the level of
satisfaction can be considered as one of the factors primary factor, which should be always
given priority.

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