Leading and Managing Organization: Drax Technology Report Analysis

This report provides a comprehensive analysis of Drax Technology, a UK-based security management company, focusing on its organizational culture, change management strategies, power dynamics, and agile working practices. The report delves into the company's structure, including its division into Drax Service and Drax Technology, and evaluates its leadership approach. Key areas of examination include the company's culture, assessed through various frameworks, and its approach to change management using models like the Change Kaleidoscope. Furthermore, the report explores the influence of power and politics within the organization and examines its agile working methods. The analysis incorporates relevant theories and concepts to provide insights into Drax Technology's operations and management strategies, offering recommendations for improvement and growth.

Running Head: LEADING AND MANAGING ORGANZIATION 0
Leading and Managing Organization
(Student Name)

LEADING AND MANAGING ORGANZIATION 1
Table of Contents
Executive Summary.........................................................................................................................3
Introduction......................................................................................................................................4
Organizational culture.....................................................................................................................5
Types of Culture...........................................................................................................................6
Cultural Framework.....................................................................................................................6
Culture of Drax Technology and Drax Services..........................................................................6
Change Management.......................................................................................................................8
Change management strategies....................................................................................................8
Change management framework.................................................................................................9
Change management of the company Drax Technology and Drax Services...............................9
Kotter’s 8 Step Change Model...................................................................................................10
Power and Politics.........................................................................................................................12
Importance of Organizational Power and Politics.....................................................................12
Power and Politics in Drax Technology and Drax Services......................................................13
Agile Way of Working..................................................................................................................14
Way to achieve Organizational Agility......................................................................................14
Agility Framework.....................................................................................................................14
Agility of Drax Technology and Drax Services.........................................................................15
Conclusion.....................................................................................................................................15

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Recommendations..........................................................................................................................16
References......................................................................................................................................18
Appendices....................................................................................................................................22
Change management analysis of Drax.......................................................................................22
Change management Framework..................................................................................................24
Cultural Framework...................................................................................................................24
Kotter’s 8 Step Change Model Concept....................................................................................24

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Executive Summary
The company Drax is one of the foremost alarm as well as security management business in the
international market. Drax is UK based company that provides different type of services to the
clients in an effective manner. Drax has divided its services in two parts which is Service and
Technology. Through such report, various operation of the company has been assessed that
majorly include its culture, change management, power and politics adopted by the company and
the agile working of the company. In evaluating the company, it has been noticed that the
company maintain healthy working environment in an organization and provide safety and
security to its employees as well. The company has launched Safety Drax toolkit for safety
leaders hat create changes in the working place. Some of the employees resist adopting however;
they are controlled by the higher authority. Moreover the company has adopted rewards and
legitimate power and politics in the workplace as well as controlling politics with groupism that
enhance the level of dissatisfaction among them to the certain extent. Other discussion has also
been covered in such report that helps in understanding the effectiveness of the company.

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Introduction
Managing business in the competitive market create biggest challenge fir the organizations in the
recent scenario. The company can grow in the market through leading the management of the
company in an effective manner. Leading and managing people play a vital role for the
company. It is one of the sources of achieving great success in the competitive market (O'Neil,
2018). Leadership is the art of motivating the group of people to act toward attaining a common
goal. Every organization has different leadership style that creates different organizational
culture which made them, success in the competitive market (Matinheikki, Artto, Peltokorpi and
Rajala, 2016). One of the innovative company Drax also maintain healthy working environment
in its workplace that made the competitive in the market. The company has adopted different
leadership style in its business that made it competitive in the market of UK.
The company Drax is one of the fire alarm organization as well as fortification service
benefactor that deliver resolution for the individuals, their possessions with other corporate
sectors which include transportation, manufacturing, healthcare as well as education sector. Drax
was introduced in the year 1997 (Totterdill and Exton, 2017). The company is divided into two
different sections which include Drax Service as well as Drax Technology. The company Drax
service offers impartial life care and safety advices to its clients that make the client feel safe in
the workplace. It brings fire alarm upkeep, fire-risk valuation as well as free alarm system across
the UK in an effective manner. in order to creatively delivering the solution as well as a cost
measured provision, the business Drax Services cope the contracts of all sized that give the
autonomy to the individual to choose the cost system for them in an effective manner with
optimize safety (Baukal Jr et al., 2015).
The Drax Service has been introduced for the purpose of ensuring its customers with brilliant
quality of facilities as well as answer in dangerous with hazardous circumstances. It is betrothed
in given that sufficient and obligatory services solution in totaling to upkeep of the connected the
alarm system. Whereas, Drax Technology is involved in providing the obligatory tools and
instruments that is essential for the systems of alarm installed in the companies. Drax technology
is related to the produce as well as provides the equipment’s or any tools that is required to
control as well as analyze the employed of the system of fire alarm in an effective manner. The

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company operates alone in the market with an aim at bringing unresolved facilities to its
customers related their security as well as safety in the situation where their lifetime is in hazard.
It delivers compliance tools that monitor every event activation as well as operators actions
(Drax Services, 2019).
In the following part here will be detailed analysis of the organizational culture of Drax with the
help of different theories and concepts along with power and politics being followed by the
company and change management adopted by the company to grow in the market.
Organizational culture
Culture is the vigorous portent that forms the behavior of the individual as well as the manner
they interact with each other. Other author defined culture as being entailed of explicit learned
standards that are centered on standards, principles as well as attitudes all of which exist in every
society. Therefore, organizational culture is the design of beliefs customs, attitude with the
assumption that might not have been clear but form the behavior of the individual and the
manner they become things ended in the company. Culture is the framework that is canned as a
variable that is influenced by other organizational components. Hence, culture has an influence
over the effectiveness of organization based on two regards firstly its strength as well as second
how well it is aligned with other components. Cultural analysis may also be applied to all kind of
the social phenomena. The point is that cultural research concentrates on meaning anchored as
well as transmitted in a symbolic form (Bortolotti, Boscari and Danese, 2015).
Drax maintain consistently high standards in its employment practices as well as every
employee also benefited from the variety of the rules to provision in the office that create healthy
organizational culture in the organization. A successful transformation of culture requires full
engagement as well as buy-in from all the level of leadership throughout the organization.
Culture transformation stars with the identification of either an issue or an opportunity (Stulberg
and Salomone, 2016). The company can transform the culture by imposing policies and
providing training to the employees that made them understands the culture that is requiring in
the organization (Dhillon, Syed and Pedron, 2016).

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Types of Culture
There are different types of culture that are explained in below points:
 Clan Culture. It is one of the culture here the working environment is friendly one. The
individual have lots in common as well as it is similar to large family.
 Adhocracy Culture: it is dynamic and creative working environment. The employees
mostly take risks. The leaders also seen an innovators as well as risk takers.
 Market Culture: it is one of the result based company that majorly focus on finishing
work as well as getting things done.
 Hierarchy Culture: it is formulized as well as structured work environment in which the
procedures decide what people do (Naqshbandi, Kaur and Ma, 2015).
Therefore, Drax has adopted adhocracy culture in its workplace that help the employee to grow
its skills in more effective manner and can able to participate in the innovation process more
efficiently.
Cultural Framework
The model motivate the individual to consider the type of stories that is told, the meaning of
symbols as well as in what manner, they interpreted and the impact of structure, control, power,
rituals with routines. Culture web include simple, clear presentation of the cultural elements as
well as it also involve complex integration of several approaches that help to understand the
cultural gap in the organization in more efficient manner (Porkka, 2016). Therefore, the stories,
symbol and other tools are used to analyze the culture of Drax more efficiently. Such framework
helps in providing relevant information about the management of the company that is used to
analyze to understand the culture of the company.
Culture of Drax Technology and Drax Services
The culture environment of Drax Technology as well as Drax Services will be explained through
the cultural web can able to understand the effectiveness of culture in the organization as they are
explained in below points:

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Stories
Drax explained itself as well organized
company that manages its employees in an
effective manner.
Ritual and Routines
Drax meets the requirement of OHSAS 18001
and the US certification ANSI Z10. The group
health and safety policy outline their approach
Symbol
Drax maintain high standard in the
employment practices as well as all the
employees’ benefit from a range of policies to
support them in the workplace. The company
also focuses on valuing the people with driving
the performance of business and also develops
talent.
Organizational Structure
Drax has adopted formal structure in its
business that is required for the employee to
follow the regulation. The company has normal
hierarchy in which employee need to report its
manager and manager need to report the
directors that maintain healthy communication
among them.
Power Structure
Drax has adopted centralized power structure
to the certain extent and provides some
lenience to the employees to take decision by
their own in particular work by adopting

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decentralized power structure
Control System
Proper report is prepared on monthly basis that
is given to the Board of the company that
includes Lost Time Injury Rate, Diseases and
Dangerous Occurrences Regulations, Total
Recordable Injury Rate for the group after
which full audit is carried out by independent
third party to analyze the effectiveness of the
system (Drax, 2019).
Change Management
Change management is f the systematic approach to deal with the transformation or transition of
an objective of the company, its processes or any other technologies. The main purpose of the
changes management is to implement the strategies for an effective change, controlling changes
as well as supporting the individual to adapt such changes (Hornstein, 2015).
The underpinning theory of change management includes Lewin, Transtheoretical Model as well
as Stage of change. Lewin model cover unfreeze, change as well as refreeze change model. TTM
is one of the cross theoretical as well as picks up elements that have 18 theories from psychology
and other field (Hornstein, 2015).
Change management strategies
There are certain strategies through which the organization can transform change management as
it is explained in below points:

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 Propose Incentive: the company can offer incentive to the employees that will encourage
them to adopt and engage with the new direction of the company.
 The company can redefine the cultural value that is based on the assumption that people
as social being want to “fit in” and “go along” with the cultural norms as well as values.
 The company can shift the burden of change by adopting new structure with complete
new structure, workflows; process (Cook, 2015).
Change management framework
Change Kaleidoscope is one of the frameworks or model that is compose of outré ring as well as
inner ring. The outer ring represent the contextual feature of the company that are time, scope,
diversity, capacity, readiness, power, capabilities as well as preservation. Whereas the inner ring
provides the design or implementing the choices that are change path, change style, change
target, change roles, change levers, change start points as well as change roles (Haggblade et al.,
2017).
Change management of the company Drax Technology and Drax Services
The change management of the business will be explained through Change Kaleidoscope that
can help in understanding the changes in more effective manner.
Time Change is obligatory soberly snippy. As there is no any sensation of
sincerity as the connotation is not a spare. It is additional anxious with
extensive lug key progress.
Scope The change also stimulus the whole group or connotation as the liberal
structure has also been modified as well as the commanding assembly
has been compressed. Drax is required to focus on its safety system to
protect its employee more efficiently
Preservation The connotation is also sphere enclosed from the fundamental
vicissitudes that is Lessing the hazard of possible spare. Drax is required

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to motivate the employees in an effective manner as well as to enhance
the quality of service and safety of employees
Diversity The diversity is done in term of values, attitude of employees as well as
other norms of the company
Capabilities To the certain extent, the staffs were not ready for any change occurs in
the workplace due to the reason of organizational culture and
organizational structure.
Capacity Drax has low managerial time and low people in the workplace to make
changes as well as the available fund is also sufficient to make changes
Readiness The readiness of CEO is high whereas the employees resist adopting
changes to the certain extent.
Power CEO of Drax has most of the power therefore; it is possibility of high
power distance (Drax, 2019).
Kotter’s 8 Step Change Model
Kotter model has eight steps which include sense of urgency, create a guiding coalition, create
vision for change, communicate the vision, remove obstacles, create short term wins, and
conciliate improvements at the end anchor the change. Therefore, through such process, the
company can adopt changes in its workplace more efficiently (Small et al., 2016). Drax can
adopt such method in an efficient manner which is explained in below points:
Create a sense of Urgency
On the Management Team level, there is good sense of urgency as they comprehend there is
huge requirement of security and safety at the workplace. People can able to work more

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efficiently in healthy environment. Therefore the sense of urgency is already created among the
employees.
Creating the guiding coalition
The team of management has created a guiding association but it would not be possible to
converse to numerous individuals as well as to push forward the change project. Therefore, there
must be more class level players that include supervisor, base level staffs to exertion on the
change project and middle manager.
Developing change vision
The recent change purposes are responsive and unruly unraveling in their nature. They are
possibly the correct things to do however they do not offer much attractive goals to the
individual.
Communicating the vision for buy-in
The employees will be provided proper training for the safety tools applied in the workplace to
make utilize in more efficient manner. Repetition will be done with proper explanation and
leading through guiding coalition.
Empowering employees for brad based action
The plans of management team the safety process that is required to implement in the
organization. The Human Resource Department is also seeing an Assessment Center to the
central manager as well as set an individual department plan for them
Generating short term wins
The company will set new KPIs to evaluate effectiveness of safety tool that will be introduced in
the organization. The KPIs can serve as the compass for the changes as well as also deliver not
only way but also the dimension of the development.
Build on the changes

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The platform will be created for incessant development to avert the shelter of long time
constancy that is big modification practice.
Incorporating changes into the culture
It is the last step to rejoice each momentous attained on the voyage that make the individuals feel
pleased of the outcomes as well as appreciate the culture of the tea, successful, dynamic as well
as agile (Drax, 2019).
Threfeore, Drax would face challenge in empowering the employees for brand based action due
to the main reason the employee feel resist to adopt changes in the organization efficiently.
Power and Politics
The usage of the politics in a structural bustle is prevalent. Politics is defined as the discord of
benefits camouflaged as a competition of values over which the individual can able to understand
that idea of politics that is frequently includes the explanations or mission for attaining self-
centeredness (Geppert ET AL., 2016). However, the politics in term of its request in the
structural action can also be distinct as various types of events that happen inside the workplace
in order to attain the desire result by consuming the power in a state where there is no agreement
in the selections. Therefore, politics is also present in the business Drax Technology as well as
Drax Services as well. The senior authority is the main player of politics that make the
environment little bit competitive (Shafritz, Ott and Jang, 2015).
Importance of Organizational Power and Politics
Power and politics play a vital role in the organization. The importance of the power and politics
are explained in the below points:
 Power and politics enhance the competitive environment in the organization that affects
overall performance of the company to the certain extent. Every individual work to
impress its higher authority that enhances its performance in an effective manner
(Goddard and Nexon, 2015).
 The politics and power give an experience to the employee and other individual to
survive in the political environment. They can able to understand the manner to react in

LEADING AND MANAGING ORGANZIATION 13
such environment that open the door of success for them in an effective manner. It
motivates them in indirect form that can affect overall productivity of the company to the
certain extent (Esping-Andersen, 2017).
 Moreover, the company can able to control and influence its subordinates with the help of
power and politics that forces the subordinates to follow the instruction of its senior
(Chadwick, 2017).
Power and Politics in Drax Technology and Drax Services
Drax maintain healthy working environment however the company has also adopted some power
and politics to motivate its employees and make work done in more effective manner. Drax
Technology and Drax Services provide reward system in an organization that motivates the
employees towards the targeted goal in an effective manner. The performance and development
review are held annually for each employee as well as mangers also provide support it guidance
throughout the year. The company encourages employees to take ownership of the business in
which they work through a range of shared plans. Therefore, the company has adopted reward
power in an organization. Moreover, the employees in an organization also communicate through
different channels that include internal intranet, open forum meetings, and quarterly newsletter.
Therefore, the company has adopted legitimate power and politics in an organization (Drax,
2019).
However, groupism is done in the company that creates level of insecurity among the employees
to the certain extent. The people involved in their own group that resist communication among
the employees to the certain extent. Sometime, the senior try to control the information and
provide incomplete information to the employees that create lack of share information among the
employees at greater level. Therefore such environment decrease job satisfaction level and also
increased anxiety and stress in the current as well as future state (Drax, 2019).
Agile Way of Working
For the development of software the push n agility has been came around 20 years ago.
According to the author the agility of a company to renew itself change quickly adapt and get
succeeded in the rapidly changing environment turbulently environment and ambiguous. The

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requirement of the agility is stability for most of the companies. There are two things agility
required that one is dynamic capability fast moving ability which is speed, responsiveness, a
stable foundation (Baskarada and Koronios, 2018).
Another views by other author about agility that what do we mean by this? This question has
been given indirectly by what do you mean by fragile? Fragile s a crystal glass and when the
stress has been put on it or the force is exerted on it breaks or gets weaker. Thus the opposite of
fragile is strong, resilient and when the pressure is put on it and backs to the original condition.
Therefore when the pressure has been put on organization from both outside and inside and that
makes the company stronger and that what is called agility (Reid, Ismail and Sharifi, 2016).
Way to achieve Organizational Agility
 The company must adjust their strategies on a regular bass
 The employees shall empower to make decisions on the projects that are challenging.
 The uncertainty and ambiguity shall been responded with speed and flexibility.
 The anticipated change has been viewed as an opportunity to get transformed
 Use an Agility framework (e.g. 12 Agile principles, Meredith and Francis Agility
wheel) to determine how agile Drax Services and Drax Technology are and where they
need to be, along with theoretical support (Sangari, Razmi and Zolfaghari, 2015)
Agility Framework
1. The satisfaction of customers through continuous and early software delivery
2. The company shall avoid delays when the changing requirement in the process of
development
3. The delivery of working software shall been frequent
4. The collaboration has been made between the developers and stakeholders during the
process
5. The people involved in the process required to motivate support and make trust by the
leaders of the team (Harraf et al., 2015).
6. Face to face interaction for the development of the teams

LEADING AND MANAGING ORGANZIATION 15
7. The primarily progress of the team is working software from that customer get satisfied
and it is the ultimate progress
8. The process of Agile provides support to have a consistent development pace
9. The Agility can be enhanced by giving attention to technical detail and design
10. The simplicity
11. Teams shall been self-organized that encourages great architectures and designs
12. To get effective regular reflections shall been made (Morton, Stacey and Mohn, 2018).
Agility of Drax Technology and Drax Services
The present findings state that the company s required enhancing their Agility and that by giving
attention to the technical detail and design. It will help the company to have a proper growth and
the customer shall been satisfied. The company must motivate their employee and shall been
given empower to make decision in which the company is lacking and can adopt this to have a
better change. The company should adopt these most important frameworks to get the best out of
them.
The company for a faster change with stability, agility is required to been adopted. There are
certain challenges that the company is facing and these challenges can be met by the frameworks
of Agile that is required to been adopted to get succeed (Drax, 2019).
Conclusion
It can be concluded from the above analysis that managing and leading an employee play a vital
role for the growth and success of the business. To grow in the competitive market, the company
is required to make coordination between work and human resource that help in enhancing the
overall productivity foe the company to the certain extent. The companies have adopted various
strategy and method to manage healthy working environment in an organization that made its
business more successful in the market. In managing the organization, it is required for the
company to have good leader that can provide the path of success to the company. Leadership
plays a great role in an organization. It helps in providing guidance to the employee to achieve
targeted goal of the company in an effective and efficient manner. One of the leading companies

LEADING AND MANAGING ORGANZIATION 16
Drax Technology and Drax Services roved great services in the market. The company is
considered as single of the topmost management of alarm as well as security organization in the
international market. Drax is divided into two parts to provide its services which include Drax
Services and Drax Technology. Drax Services provide the service of advice related to safety and
security and Drax technology provide a unified fire shield and solution to the alarm management
to keep the workplace safe and secure from fire in an effective manner. The company has
expanded its business in an effective manner. It maintains healthy organizational culture in an
organization that made them competitive in the market. The company provides proper safety
services to the employees as well as provides effective training to them to enhance its
performance and motivate them towards the targeted goal. Organizational culture is the
environment in which different employees work with different manner. Change management
also play a vital role for the company, it is required to maintain healthy working environment in
an organization. Drax is required to adopt changes in safety and other structure which may be the
employees of the company resist to adopt. It may create challenge for the company to convince
the employees and provide proper training to them. Moreover, power and politics also play a
vital role in an organization; the company has adopted reward and legitimate method to control
over the employees. Moreover, the company also control over the information that create
unhealthy environment to the certain extent. Therefore, it is required for the company to adopt
effective strategies in the organization and need to focus in the employees to grow in the market
efficiently and effectively.
Recommendations
There are various things b which the company is lacking and they are required to adopt these
changes that are:-
 The company must have clear communication about the needs of the human resource at
the outlets of the local media that helps in ensuring the staffs are available on the ground.
 The changes made in the technology and in the software quickly
 The company must asked question from the targeted audience that what changes shall
been required

LEADING AND MANAGING ORGANZIATION 17
 It is required that all the partners must communicate with the stakeholders about the
development and progress
 The mentoring and proper training shall require to be given to employees.
 The employees must been motivated for achieving the desired goals that has been set by
the company. This can be done by having trust on the employees and providing them
right to make decisions
 When it has come to the use of specific technology in a special context that does not
matter how easy the technology is and it required that the company shall use it for a
longer time to understand that better.
 The company can adopt agile ways of working for fasten the speed of the company with
the stability. This will help that the company will not lose its way for fasten their growth.
 The company can adopt certain new technologies for a better customer satisfaction and
that will attract the customer towards the company
 The company shall target the customer by innovative marketing strategies that will help
to reach the targeted customer of the company
 The company s required to be flexible because in the industry of technology where every
month the new technology comes and in this flexibility is required.
 The competitive spirit shall be inserted because of the growing competition in the field of
technology

LEADING AND MANAGING ORGANZIATION 18
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Kotter's change model for implementing bedside handoff: a quality improvement project. Journal
of nursing care quality, 31(4), pp.304-309.
Stulberg, A.N. and Salomone, M.D. (2016) Managing defense transformation: agency, culture
and service change. London: Routledge.

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Toolan, T. (2019) Give Me The Tools For Change - Part 1 [Online]. Available from:
https://evolllution.com/opinions/give-me-the-tools-for-change-part-1/ [Accessed on 11/07/19]
Totterdill, P. and Exton, R. (2017) Creating the bottom-up organisation from the top: Leaders as
enablers of workplace innovation. In Workplace Innovation pp. 189-207

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Appendices
Change management analysis of Drax
(Source: Drax, 2019)

LEADING AND MANAGING ORGANZIATION 23
(Source: Drax, 2019)

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Change management Framework
(Source: Toolan, 2019)
Cultural Framework
Cultural has wider concept in which cultural web is one of the framework of culture. Cultural
web is sought to understand the current culture of the company after which it can bale to
compare this to a desire future end point. The gap between the two then forms the foundation
that is needed to change the organizational culture (Morris, 2018).
Kotter’s 8 Step Change Model Concept
Kotter model has eight steps which include sense of urgency, create a guiding coalition, create
vision for change, communicate the vision, remove obstacles, create short term wins, and
conciliate improvements at the end anchor the change. Therefore, through such process, the
company can adopt changes in its workplace more efficiently (Small et al., 2016).