SHR079-6 MSc IHRM: Report on Leading People in Creative Teams

This report examines the principles of leading people in creative teams, using Tesco as a case study. It begins with an introduction to human resource management and its role in organizational success, followed by an overview of Tesco's global operations and market position. The report identifies various challenges faced by Tesco, including those related to technological advancements and customer relations. It then explores appropriate management and leadership styles, discussing autocratic, democratic, paternalistic, collaborative, and strategic approaches, along with various leadership theories. The report emphasizes the importance of participative and relational leadership styles. Furthermore, it outlines Tuckman's theory of team development (forming, storming, norming, performing, and adjourning) and provides recommendations for Tesco, suggesting the adoption of democratic and collaborative management styles to foster employee engagement. The report concludes by summarizing the key findings and reiterating the significance of effective leadership and management in building successful teams.

Leading
People in
Creative
Teams

Table of Content
 Introduction
 Overview of Tesco
 Challenges faced by Tesco
 Appropriate management and leadership style
 Creating a team
 Recommendation
 Conclusion
 References

Introduction
Human resource management is a practice of hiring, training,
developing as well as motivating an employee to attain the objective
of organisation. The department of human resource helps in
managing all the internal functioning by developing a creative team
that fulfil the target of organisation.

Overview of Tesco
Tesco is UK based global retail chain and operating its all operation
through its headquarter which is situated in England. Company is
holding third place in world by its gross revenue and ninth biggest
retailer in world. It has its own stores in approx. seven countries.
Company engaged in selling products on large scale through its
departmental stores.

Challenges faced by Tesco
Tesco focuses on providing value to customers by investing in
upgraded or latest technology. They basically build long term
customer relationship through its supply chain, internet as well as
mobile marketing. Respective company aimed at high and middle
class families for which they introduced loyalty card to sustain the
customers via offers and discounts.

Cont...
Apart from all these measure Tesco faced various challenges in its
growth stage some of them are stated below.
 Initially, Tesco targeted their market through physical or brick and
mortar outlet. Then with the era of digitalisation they made an
innovative move by serving their customer through online
platform.

Appropriate management and
leadership style
It is a form of practice used by managers to get work done from
employees. It plays an essential role to create effective relationship
amongst the workers working in the organisation. They should be
made clear of the responsibilities and authorities so that conflicts
can be minimised. It is mainly concerned with the purpose of
motivation and improvement in their performances of employees.

Cont...
Types of management styles are as follows:
 Autocratic style of management
 Democratic style of working
 Paternalistic style
 Collaborative management style
 Strategic management style

Cont...
Adoption of appropriate leadership style helps in motivating workforce,
showing them right direction and implementing appropriate plan.
There is various leadership theory like situational theory,
behavioural theory, management theory, participation theory and so
on. Among various leadership style company chooses the most
favourable style on the basis of structure and situation pertains
within the organisation.

Cont...
Leadership Style are determined below:
 Participative leadership style
 Contingency theory
 Situational leadership
 Relationship theory

Creating a team
Tuckman's theory for creation of effective team: Tuckman's theory
includes five stage that is forming, storming, norming, performing
and adjourning which help in development of effective team.
 Forming
 Storming
 Norming
 Performing
 Adjourning

Recommendation
From the above report it has been recommended that Tesco has adopted
participative as well as relation leadership style to share a good bond
with their subordinate. These style help a company to resolve the
internal relation of management with their staff. Moreover, company
can adopted management style like democratic, collaborative and so
on to connect the people by welcoming their ideas for decision
making process.