U504 Leading a Team - Task 3 Report

This report, submitted for the U504 Leading a Team course, focuses on the leadership strategies of a sales manager at McDonald's Corporation in Singapore. It examines key aspects of effective team leadership, including identifying, allocating, and monitoring tasks; demonstrating and creating accountability; and maintaining alignment and consistency. The report utilizes models like the Tannenbaum and Schmidt Democratic Leadership Model to illustrate best practices. It emphasizes the importance of clear communication, shared vision, and ethical conduct in building a high-performing sales team. The report also discusses the role of stakeholder management and the importance of aligning organizational structure and resource allocation with overall goals. The conclusion highlights the interconnectedness of these elements in achieving team success and organizational objectives.

ISMM Model assignment U504 Leading a team_Task3
Name:
Student Number:
Word count:
Name of the course:
Tutor name:
“LEADING A TEAM”
(The Report)
(McDonald Inc. in Singapore)
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ISMM Model assignment U504 Leading a team_Task3
TABLE OF CONTENTS
Introduction........................................................................................................................................3
1. Identify, allocate and monitor key tasks....................................................................................3
2. Demonstrate and create accountability......................................................................................5
Demonstration of accountability for achieving the tasks...............................................................5
3. Maintain alignment and consistency..........................................................................................6
Conclusion.........................................................................................................................................6
Works Cited.......................................................................................................................................8
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ISMM Model assignment U504 Leading a team_Task3
INTRODUCTION
This report focusses on the leadership strategy of the sales manager within the given organization,
McDonald Corporation. Steps are discussed which is maintained to build up the leadership quality
within sales manager.
1. IDENTIFY, ALLOCATE AND MONITOR KEY TASKS
As a sales manager it is most important to construct proactive trends with longer time horizon
in the field of sales leadership. In present scenario, as the senior sales manager it is thus very
much important to do right things which involved the overall planning, control as well as the
implementation of the sales plan within the sales organization as per day to day basis.
It is also important to prioritize the tasks for completing the project, like in A, B, C method.
Where the tasks are prioritized in between Manager, partial delegation or the full delegation
whichever is performed or delivered first and then others works are performed accordingly.
The management process with McDonald Corporation also includes the following tasks which
includes the searching of opportunities, challenging the other people while exceeding their
limitations, inspiring the shared vision, strengthens the other’s work abilities as well as the
foster collaboration. The set of the example of the behavior or own leadership is the model
way so that there cumulatively they can recognize the team success. As per the sale manager
on the other hand, they has been maintained the status quo as in case of management the
systems are focused as they rely on the control of the system.
As per Tannenbaum and Schmidt, there is the Democratic Leadership Model in which every
leader has been assumed with autocratic as well as the democratic decision making. The
structure of the model has been shown below. As per the sales manager, it is very essential to
locate the position within the correct continuum of this model and would take the decision so
as to the organization can earn the targeted profit as well as the sales revenue (O'neil, 2000).
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Source (Griffiths, 2003)
Therefore, as a sale manager it is needed to positioned as the second continuum where a
possibility is “sells” decision for which managers can enable to perform the best possibilities to
achieve the objectives.
A good leader will effectively ensure the quality traits as well as an effective envisage for future
communication. Every good leader wants to build own team who are stick towards its own
achievement in future as also they remain steadfast with the adverse nature as well as the flexible
nature as per their appropriateness in workstyle (Frawley, 2017).
As a good team leader, it is also essential to monitor the quality as well as the progress which
ensure the success of the key points that includes the following steps:
1) The Scope of the work is defined.
2) The Available resources, like people or the equipment should be achieved through the
project.
3) The timeline is needed to set and that is needed to check.
4) The project team is assembled together.
5) All the big steps as well as the smaller steps are needed to be listed.
6) The preliminary and also the baseline plan have to be developed so that the steps can go on
in same time with different resources.
7) Finally, the feedback is requested to collect both in formal as well as informal way (ISMM,
2011).
Each leadership has a specific vision which provides the meaning with the main purpose of the
organization. In case of team leaders they need to be ensured the appropriate communication with
the vision so as to empower their subordinate for their work of action. This needs three stages to
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ISMM Model assignment U504 Leading a team_Task3
be processed, like, to create the image for the desired future for the company, in case of
communicating the vision and also empowering the followers with the act in their vision.
Thus, in case of sales manager, the main vision is that to fulfill those objectives to achieve the
target sales volume, the contribution to profits as well as the continuous growth of the
organization.
It is very important to maintain the two-way communication within the team so as to share the
team’s thoughts which is effective for maintaining the communication wide open. This open
communication also allows discussing honestly for its performance indicators which will
demonstrate the success within the team.
2. DEMONSTRATE AND CREATE ACCOUNTABILITY
DEMONSTRATION OF ACCOUNTABILITY FOR ACHIEVING THE TASKS
The accountability is demonstrated in achieving the priority tasks which can be apply within the
knowledge as well as the skills of the sales manager.
The following steps are needed to be taken for the overall productivity as well as the
accountability:
1. It is very important to acquire new learning about the other products.
2. The task completion is facilitated with the appropriate processes of the application.
3. The complex environment is acquired self-sufficient manner.
4. The available opportunities are needed to identify.
5. The motivation as well as the commitment is required to achieve at any cost.
6. The leadership roles should be accepted by others.
7. The prior learning is built with experienced and apply with the knowledge as well as the
skills in the variety of the contexts.
8. Finally, most important to maintain the self-confidence as well as the self-respect.
For improving the accountability within the sales team, it is important to perform the following
steps:
1) The overall team goal is agreed upon the different individual goals within each team
member.
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2) The workshop has been performed for developing the knowledge and thus the goal can be
achieved.
3) The team members are thus needed to make accountable with their own actions.
4) The leadership or the management of the any position has the primary objectives to satisfy
the stakeholder’s views and their thoughts. As the contribution of the stakeholders has
affected the activities within the organization is depending on the relationship among the
stakeholder as well as the organization (ISMM, 2011).
So, it is very important to identify each single person of the organization who is getting affected
for being the good sales manager of the stakeholders. Also a better communication plan is needed
to be established for controlling as well as the understanding about the stakeholders.
As per the senior sales manager, it is also so important to build a high-performance team so that at
any time they can achieve the target sales. It is also needed to allow the natural team role to
provide the effective transfer as the high quality as well as the useful information regarding the
sales within the organization (Griffiths, 2003).
3. MAINTAIN ALIGNMENT AND CONSISTENCY
There are the ethical as well as moral standards which are developed by the principled leadership
along with the principle-centered leaders. In this respect there are some ethical challenges has to
be faced along with the sales people as well as the sales managers. In case of first issue, the
salesperson can hold the information about the cases where the product can be purchased in how
many ways or in this process the organization can identify their true customers through the
salesperson.
So, as the sale manager, it is needed to be delivered to the subordinates salespersons with the
correct directions so that they will deal the valuable customers in a fair as well as the principled
behavior. Most cases, the sales persons are encouraged with the lavish entertainment as well as the
gifts which are less important for the enterprise.
In this respect, the organizational structure, allocating resources are also important for aligning
them with consistency. The major role is developed for strengthening the trust within the team and
for developing more opportunities the interpersonal relationship is very important to maintain
(McDonald's Corporation, 2015).
CONCLUSION
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From the above discussion, it is concluded the above processes and steps are important to follow
for develop the leadership quality within the team which will in turn help to perform
accountability as well as they maintain the consistency.
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WORKS CITED
Frawley, S. M. (2017). Leading the Team: The Role of the Chef de Mission at the Paralympic
Games. Managing the Paralympics, 45-78.
Griffiths, M. (2003). Leading a team. careerfocus, 326(7403), s-210.
ISMM. (2011). Level 5 QCF Sales and Marketing Qualifications. Institute of Sales and Marketing
Management, 1-74.
McDonald's Corporation. (2015, 03). 2014 Annual Report. Retrieved from
http://corporate.mcdonalds.com/:
http://corporate.mcdonalds.com/content/dam/AboutMcDonalds/Investors/
McDonalds2014AnnualReport.PDF
O'neil, M. A. (2000). Leading the team. Supervision, 61(5), 9-11.
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