Learning & Development: Coaching Model Critique and PDP - BMP6004

This presentation provides a comprehensive overview of coaching, defining its purpose and benefits for both individuals and organizations. It critically evaluates various coaching models, including GROW, CLEAR and OSCAR, highlighting their advantages and disadvantages. The presentation includes a coaching self-assessment tool, identification of key development areas, particularly questioning skills, and a detailed development plan based on coaching models. It concludes by emphasizing the importance of effective communication, active listening, and behavioral evaluation in enhancing individual performance and productivity, showcasing how coaching can be applied in business and personal contexts. Desklib offers a wealth of similar resources for students.

BSC (Hons) Business
Management (Top-up)
BMP6004 Learning and Development

Assessment 2:
Individual Presentation
COACHING MODEL CRITIQUE AND PDP
Name:
ID:

Contents
• Introduction
• Definition of Coaching
• Critical Evaluation of Coaching Models
• Coaching self-assessment tool
• Identification of 2 key areas of development
• Development plan focussed on developing identified
skills – based on a coaching model
• Conclusion/Summary

Introduction
The concept of coaching is the overall process that is aimed towards improving
performance as well as focuses upon the “here and now” rather than on the
past and future. There is a massive difference between teaching an individual
and helping them learn something new. in coaching it is the fundamental to
help an individual in order to improve their own perfaronce and help them
enhance their productivity as well.

Definition of Coaching
Coaching refers to the process where a coach provides essential support to a coachee in order
to make a change and provide learning of something new as to achieve goals and objective.
The overall process of coaching can take place through a conversation and can be face-to-
face, over the phone or even online. The primary objectives of a coach is to provide
necessary support to the coachee and help them make progress in certain areas of their life,
work or even to overcome issue that they might be encountering. This allows the coach to
help the coachee and enhance their overall perfaronce as well as productivity through
suitable ideas and thoughts. This helps a coachee to gain valuable knowledge and enhance
their ability to overcome challenges in their life which can be both personal as well as
professional. In addition to this, the coach is able to ensure that they are able to provide
correct guidance and direction to the coaches.
How does Coaching work:
The overall primary objective of coaching is relatively easy to understand as coaches work
towards providing essential support to individuals in order to enhance their abilities to increase
their performance and productivity. The role of a coach is to find the answers to the question
brought up by coahee through number of conversational techniques that included questioning,
active listening along with observation and effective reflection on the conversation. Through the
utilization of these techniques the coachee are able to gain higher level of self-awareness and
often gain an insight into aspects they hadn’t before. The coachee are able to have a non-biases
along with non-judgmental person available that provide focused attention and space in order to
understand and move forward in improving performance and productivity. There are various
models that are utilized by coaches that help them ensure progress is being made and often pay
emphasis on goal-setting.

Benefits for individuals Threats
 It helps in gaining new opportunity in order to
achieve broth personal d professional
development.
 It allows an individual to become for open to
ideas and opinions.
 It helps an individual to have the ability to
organize their thinking process.
 It helps them build their self-awareness and
social awareness.
 The overall stereotype that surrounds coaching
 There are various simplified interventions
within coaching.
 The high level of dependence on a coach
 Rather than coaching sometimes individuals
require training or mentoring.
Benefits for organization Challenges
 It allows the organization to change its
management style.
 It helps in providing effective clarity within the
goals.
 It helps an organization to better align its overall
roles.
 It provides support to bother employees and
managers in gaining motivation.
 It is not possible to have effective coaching is
the cline is not willing to engage or have interest
in.
 It is difficult to know that at what level along
with how effective coaching is.
 The overall structure of coaching is complex
and hard to look at in a systematic aspect.
 It is not easy to measure the overall outcome of
coaching.

Critical Evaluation Of Coaching Models
There are various coaching models that can be utilized by a coach in order to provide
effective direction and guidance to an individual. These various models are developed in a
structured and systematic manner that allows the coach to help in enhancing the overall
performance as well as productivity of an individual. It helps them to develop their skills and
influence their personal life through motivation. In addition to this coaching models are
designed in manner that helps in leading a person through reality to accomplish their future
goals. Given below is how coaching model drive is to build agenda for leading another
individuals through the next stage:
• Explore other options in order to understand where they are ahead.
• To understand their current reality.
• In order to establish a desired objective.
• It helps in determining the potential challenges that can cause hindrance.
• It helps in establishing an achievable action plan.
• Benefits of Coaching Model:
• There are various benefits of coaching models that help a coach
in improving the performance along with skills of an individual. Given below are
few of these advantages:
• The coaching models help a coach in providing an effective plan relative to the
coaching session that is structured and systematic in nature.
• The coaching models help instill consistency within the work framework which
helps in attaining a balance.
• The models allow a coach to develop a guide process structure which is
optimal in providing essential support to both the coach and the coachee.
• It allows a coach to stay focused and develop suitable action plan in order to
provide necessary support to an individual in improving their skills and abilities.
• It allows the coach to gain the ability to manage and collaborate with other sin
an effective manner
• The models allow a coach to ensure that all essential stage of coaching are
covered in an efficient manner and gap remain.

Coaching Models:
GROW Model:
• It is one of the most utilized models by coaches and helped in providing
discipline along with culture across work. It consists of four deceptively simple steps.
The model forms the overall backbones of coaching within an organization due to its
effective results. In addition to this, to helps people to achieve success relative to
personal as well as. The model pays emphasis on the overall goals and aspirations
along with the current situation, internal and external obstacles in coaching. Moreover, it
helps in identifying possibilities, strengths along with resources. Furthermore it provides
a suitable actions and accountability.
Advantages:
• The models is flexible as well as simple.
• It allows in solving problems in an effective manner.
• It allows an individual to unlock their overall potential.
• It helps in the development of well-structured question along with the ability to attain
feedback.
Disadvantages:
• The model is only highly effective in organizational or sports ordered.
• The model it sometimes too simple to be effective in coaching scenarios.
• The overall process of the model is time consuming which can lead to lose of
concentration.
• It lacks commitment which reduces its effectiveness.

Coaching Self-Assessment Tool
Self-assessment in coaching allows the coach to determine what needs to be done
in order to be successful as a coach and it helps in developing an action plan for
self-improvement. It allows a coach to conduct a self-evaluation which help in
enhancing their ability as well as perfaronce to coach. Although there is no formal
rule of becoming a coach as anyone with the background kind of retired executive,
senior offices along with teachers and counselors can becoming a coach. Although
if the coach is inexperience it will lead to poor training therefore coaches must be
university accredited in order to provide appropriate training. It has been observed
and analyzed that coaching performed by managers has to be effective within the
workplace in order to enhance the productivity of its employees. However various
managers and leader do not possess the vital skills and time to perform an effective
coaching. Given below are various tool elements that need to be incorporated in
order to conduct self-assessment relative to coaches:
Listening with focus:
It is crucial for the coach to assess that if they have the effective skill of being an
active and effective listener in order to perceiver what the other individual is trying
to convey. This is vital for the coach to understand as it allows them to have the
ability to have effective communication with the individual which is necessary to
provide support in enhancing their performance.
Asking sufficient questions:
The coach should pay emphasis on during their assessment that if they as effective
as well as appropriate question to an individual in order to understand their overall
behavior and perspective. This is important as it allows the leader to ensure that
they are able to understand various aspects relative to the opinion and behavior of
the individual in order to provide necessary support.

Identification Of 2 Key Areas Of
Development
Questioning skills: It is one of the most important skills that is required for the purpose of
proper and effective coaching. The main objective of coaching is helping client in attaining
solutions for the issues faced in skill development. An effective tutor always make sure that his
client is gain understanding of the concept that the coach is trying to teach him. To analyse the
effectiveness of coaching process, coach must ask questions frequently and clear doubts in case
it happens. It is explained below that how with the help of GROW model, one can improve their
questioning skills:
• Goal - enhance questioning skills
• Reality – lack of confidence and accountability
• Options – identify questions of how, what and who and develop abilities needed for
questioning skill enhancement
• Way Forward – develop the practice of asking questions and take accountability to answer

Development Plan Focussed On
Developing Identified Skills – Based On A
Coaching Model
Models GROW CLEAR OSCAR
Meaning G- goal
R-reality
O-options
W-way forward
C-contracting
L-listening
E-exploring
A-action
R-review
O-outcome
S-Scaling
K-know-how
A-affirm and action
R-review
Approach • Goal-oriented
• analysing present skills and
scenario
• selection of best choice among
various alternatives for fulfilment
of targets
• planning and implementation of
actions
• Coach attempts to identify
preferences and objectives of the
client
• active listening sessions to gain
better understanding
• exploration of opportunities and
ideas through coach
• verify the plan of actions and make
changes if needed
• Focus on solutions rather than issues
• observing and understanding client's motives
• effective use of scaling technique
• self assessment of skills by client
• acquisition of knowledge and utilisation of resources
• motivating client
• review

Limitations • Time consuming
• less holistic approach
• Could results in lack of efficiency
• pay more focus on future
• Clarity of thoughts is important
• unclarity of outcome could result in undesirable results
Merits • Helps in problem solving
• help individuals to know their
calibre
• simple framework
• Offers Insights into current scenario
• assessment of self-reflection after
completion
• Improves motivation of employees to enhance learning
• solution-oriented approach
• suitable for day to day management