Legal & General Group Plc: In-depth Structure and Culture Report

This report provides an in-depth analysis of Legal & General Group plc, a prominent British multinational financial services company. It begins with an introduction to the company, its mission, and its focus on improving customer lives and creating shareholder value. The main body of the report examines the company's financial services, including investment management, pensions, and insurance. It explores Legal & General's geographical structure, detailing its operations in the UK, US, Asia, Gulf, and Europe, and discusses the benefits and drawbacks of this structure. The report also delves into the company's product offerings, such as investment plans, retirement policies, and life cover products, as well as its various departments, including sales, marketing, and human resources. Furthermore, the report explores the company's Power Distance Index, Individualism versus Collectivism, Masculinity versus Femininity, Uncertainty Avoidance Index, and Long Versus Short Term Orientation. The conclusion summarizes the key findings regarding Legal & General's structure, culture, and overall performance.

Structure and Culture

Table of Contents
INTRODUCTION...........................................................................................................................1
Main Body ......................................................................................................................................1
CONCLUSION................................................................................................................................6
REFERENCES ...............................................................................................................................7

INTRODUCTION
Legal & General Group plc is mainly known as Legal & General, a British multinational
financial services company headquartered in London. It was established in 1836, an it is one of
the leading financial service company in UK (Brown, Bullock, Hobson and Little, 2019).
Organisation is performing their operations while having purpose which is to improve lives of
customers along with a motive to build better society for long period of time and further create
value for shareholders. Company is focusing to improve overall performance and develop new
strategies to provide better services to their respective clients. Financial market are very
uncertain so company have to conduct proper researcher and development activities to remove
future theft.
Main Body
This company is a group of private limited company which provide financial services in
British and its headquarter is in London. This organisation -provide many product and services
and those are as like investment management, pensions, annuities, annuities, lifetime mortgages,
life insurance and general insurance. It is the best financial company in united kingdom which
provide all these services with a batter benefit. This organisation is also known as the legals &
generals. This company is included in top 10 investment management company and second
largest organisation Europe. Legal & general company is formed by sergeant John Adams with
the help of five lowers in a cafe. Calorifically it is also known as new life assurance society.
After some time they change its name. All the legal rule are involved in these policy. they extend
there business in united kingdom and after it this explore in all over world. Now this
organisation is included in multinational company. This organization is working on a big scale.
This legal & general company have a big structure of employees. Approx 1264 million is
the revenue of this organisation and operative income of legal & general company is approx
2102 million. If talking about they net income of this organization than they earn approx 2049
million in year. Whole profit of this organization is depends on the sale of thee product and
services. This organization build a strong brand image in the customers eyes. It is the basic
reason of increase the demand of there product and services. legal & general company is provide
many effective services for there clients and always connected with them. There service procures
is 24*7.it is also a big reason of its growth. In context with, Organisation and Performance it has
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been evaluated that best effective performance is one of the most important factor for a business
organisation. In both formal and informal way, it effectively aid organisation to align employees,
system and resources in formative manner as to achieve strategic objectives of organisation.
There are some performance indicators which are required to be considering by organisations
that include, Inventory turnover, net profit margin, gross profit margin, operational cash flow and
more. As by undertaking this organisation can further stimulate towards more directional growth
prospective.
Geographical structure: Legal & General Group plc operate their business operations
within UK and US along with this, company is having their business operated in Asia, Gulf and
Europe. The geographical structure is one of the organisation design in which employees have to
work according to their region. This structure bring individual from different department at
single platform. Each division of the company operates within their department and they carry
out various business activities such as financial activities , marketings and production. These
department are established according the geographical location and serve there customers in best
possible way.
Benefit of geographical location: Bringing the employees from different department is
not an easy task. Bring at single stage from different geographical location will allow the
company to respond quickly and effectively in the best possible way. If company have control on
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geographical division even the remotest area of people can avail services by company. Being
under a single roof division may coordinate among themselves effectively and can face challenge
occur in geographical division. The division works with aim to satisfy the every single customer
by their services which will increase the brand image in the minds of customers. This hierarchy
in company, may increase the effectiveness and productivity. Manager who have experience may
have keen knowledge about what it take to manage the channel of distribution. Thus, it has been
evaluated that geographic division is mainly responsible for all the functions and products in a
specifies geographic area. This structure will prove to be effective for Legal & General Group
Plc when they desire to formulate close relationship in between local and national government.
The major drawback:
though it may increase the efficiency of production but it may decrease the company as a
whole. Since geographical division use the copy and paste techniques in procedure and in
infrastructure. It create chaos in company for having two different types of department under a
parent company. Productivity and efficiency may get effect due to geographical division and
decline the profit of a company. Different division may compete with the department for parent
company which may lead to underperformance. And employees who are expert and have
experience are not transfer to different geographical division.
When to use geographical division: Division are able to serve the company department
whenever require. In the case of geographical division, company have to look after culture ,
rules, languages, customer taste and preference are involve for establishing the effective division.
In the addition to it, logistic play s vital role and may rise issue in geographical division. For
transporting goods and services of a company geographical structure may be the best choice.
By products: This structure is responsible for product sale in within all markets.
Company offer products and services that include, lifetime mortgages, general insurance,
pensions, investment management, annuities and pension. Legal & general was founded by
Sargent John Adams. The name was later change to legal & general life assurance society to
provide insight of policies which are available to general public. Later on company expand their
market globally and acquiring the overseas life insurance companies to expand their customer
base. Company purchase the metropolitan life assurance company in 1930. In late 1900's
company become the holding partner and acquire Government employees life insurance
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company. They setup the business in France in year 1980 and bought Dutch insurance company
in same year. They have several product offering to their customers such as investment plans
which provide assurance and safety for future. By proper investment individual can make more
money and use that money for retirement purpose. Investment plan should be choose wisely by
people. Legal & general provide the best investment policies to their respective customers. They
have flexible plans according to the income of people. They can choose any investment plans
which suits best to them. There another product is retirement poliies which explore person
retirement plans for future. Nowadays every one retirement plans to secure there coming future.
The company provide ease to their client to choose the plans and can enjoy their life in best
possible way. The company also have life cover products which protect the life of individual
loves ones. There is always a uncertainties about the life and if individual cares about his family,
then he can take life cover plan for family. Company have life covers for single person and for
family. Company also offers different payment method like cash, credit cards and net banking
and customer can pay which suits best to him. This structure is suitable for Legal & General
Group Plc as they offer their services through diverse product line.
Company also have insurance available for their customers such as house insurance, pets
and life insurance. For availing home insurance company provide online feature where
individual can take home insurance easily. In the housing insurance company provide three
different offers like building insurance, contents insurance and combines covers. And they time
periods such as lifetime, 12 months and accident only. Pet insurance covers the high fees of vet
when your pet get ill. It covers the insurance even if client losses there pets. They provide
compensation of 10,000 pounds of veterinary fees for one year. The next product which
company provide is landlord insurance, which provide building insurance which include fracture
and fittings. If client avail the insurance it will protect from extra expenditure of damage of
rental property from fire, storms, flooding and other natural disasters. The company provide
extra services such as household goods, furniture which provide safety for future theft. The
content insurance are not available if person does not have building insurance. There are stander
cost for building insurance such as 40,000 pounds, 500 pounds of emergency covers and 2
millions for property owner liability covers.
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Legal & general company deal with many departments like sale, marketing, human
research department, production, management department. All these department have different
responsibility. So a brief description of roles and responsibility of these team are as following.
Sales department: The basic responsibility of this team to introduce there product to the
customer personally in a effective manner. Market share of legal & general company is depends
on the annually sale of there product and services. Sales department is responsible for whole
profit of the organisation.
Marketing department: marketing team of legal & general company is focus to analysis
the requirement of the customer and it is the basic responsibility of them to fulfil the requirement
of them. Now these days they use social media for effective marketing. Facebook , Ingram is the
most useful application which is uses by many customers. They provide information on that
sides and introduce there product in the market.
Human resource department: This department of legal & general company provide
effective training to there employees (Ahmed, Balogh and Lunsky, 2019). Through this they can
increase the performance of there employees. Innovation employees of organisation develop
there skills with the help of training. They develop there personality by that. Organisation
productivity also increases by that.
Power Distance Index: It termed as degree of inequality which is currently prevailing
and is accepted. In this, High PDI states that culture accepts power differences and inequity
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Illustration 2: Functional Organizational Structure

while encouraging bureaucracy. In addition with this, individual show respect mainly for rank
and authority. While low PDI states culture effectively encourage organisational structure.
Individualism Versus Collectivism: In Individualism great importance is rendered to
attainment of personal goals . In this individuals take less responsibilities for other outcomes.
While within collectivist society, individual are loyal to group. Legal and General Group Plc
marketing campaign benefits to community.
Masculinity versus Femininity: This refers to distribution of men as well as women, in
this both gender overlap which role to assertively behaviour and hence the male demonstrate
strong and fast and been as a positive characteristics. The greater important is that both genders
are given values as largest and also it place good relationship direct to management. Working
can be beneficial which need to be focused to work in appropriate manner.
Uncertainty Avoidance Index: The another dimensions which is making life as
controllable as a possible way. The things which cant be controlled in own life and hence they
should be temptation to stop trying. This is been said it is in hands of god. The risk is to avoided
according to avoiding the uncertainly who needs to engaged in risky behaviours. This will reduce
the fail our of the business.
Long Versus Short Term Orientation: The time factor which is playing the time
horizon which is displayed to society. Hence the short term oriented countries an principles its
truth and consistency and their nationality which is need to be taken care of it, typical religions
and nationality which need to be worked in appropriate way. So it is been taken into the long
term bases in effective manner.
CONCLUSION
As per the above mentioned report it has been concluded that Legal & General Group Plc is a
group of private limited company which provide financial services in British and its headquarter
is in London. This organisation -provide many product and services and those are as like
investment management, pensions, annuities, annuities, lifetime mortgages, life insurance and
general insurance.
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REFERENCES
Books and Journals
Brown, E., Bullock, R., Hobson, C. and Little, M., 2019. Making residential care work:
structure and culture in children's homes. Ashgate.
Bruno-Jofre, R. ed., 2019. Educationalization and Its Complexities: Religion, Politics, and
Technology. University of Toronto Press.
Redquest, B., Ahmed, S., Balogh, R. and Lunsky, Y., 2019. Diabetes Related Health Promotion
in Adults with Intellectual and Developmental Disabilities in Canada. Canadian Journal
of Diabetes.
Wang, C., Najm, R., Xu, Q., Jeong, D.E., Walker, D., Balestra, M.E., Yoon, S.Y., Yuan, H., Li,
G., Miller, Z.A. and Miller, B.L., 2018. Gain of toxic apolipoprotein E4 effects in
human iPSC-derived neurons is ameliorated by a small-molecule structure
corrector. Nature medicine, 24(5), p.647.
Sun, C., Benlekbir, S., Venkatakrishnan, P., Wang, Y., Hong, S., Hosler, J., Tajkhorshid, E.,
Rubinstein, J.L. and Gennis, R.B., 2018. Structure of the alternative complex III in a
supercomplex with cytochrome oxidase. Nature, 557(7703), p.123.
Xia, M., Bao, P., Liu, A., Wang, M., Shen, L., Yu, R., Liu, Y., Chen, M., Li, J., Wu, X. and Qiu,
G., 2018. Bioleaching of low-grade waste printed circuit boards by mixed fungal culture
and its community structure analysis. Resources, Conservation and Recycling, 136,
pp.267-275.
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