Comprehensive Report: Legal Risks and Legislation in Hospitality

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Added on  2021/02/20

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This report provides a detailed analysis of legal risks and legislation within the hospitality industry. It begins with an introduction defining legal risks related to financial and reputational losses due to non-compliance with laws and regulations. The main body of the report covers various types of legislation relevant to the hotel sector, including data protection, health and safety, food hygiene, risk management, licensing, and hotel proprietors' responsibilities. Each section explains the relevant acts, their implications, and how hotels should comply to operate legally. For example, the report discusses the Data Protection Act of 1998 (revised in 2018), emphasizing the need to protect customer, employee, and investor data. The Health and Safety Act of 1974 is also examined, highlighting the responsibilities of employers to ensure a safe working environment. The Food Hygiene legislation of 1990 is discussed, underlining the importance of serving safe and high-quality food and drinks. Furthermore, the report addresses the Licensing Act of 1872 and the Hotel Proprietors Act of 1956, explaining their relevance to alcohol sales and guest property protection, respectively. The conclusion summarizes the importance of adhering to these laws for effective and legal business operations, while the references provide a list of sources used in the report.
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Table of Contents
INTRODUCTION ..........................................................................................................................1
MAIN BODY ..................................................................................................................................1
CONCLUSION ...............................................................................................................................4
REFRENCES...................................................................................................................................5
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INTRODUCTION
Legal risk is define as risk related to financial loss and reputation loss. This is occur due
to less awareness of laws and regulations at a particular industry which must be applied at an
organization (Allen and Truman, 2016). Along with this there are various legal risk through
which hotel industry go through when they not follow rules and regulation of respective industry.
Topics covered in this report are different type of legislation and rules which are related to
hospitality industry such as data protection, health and safety, food hygiene, risk management,
licensing and hotel proprietors. It is essential for every organization who are conducting their
work at respective industry to follow these laws in order to operate business in legal manner.
MAIN BODY
Legislation refers to rules and regulations which are developed by legislature or
government body in order to develop guideline of every activities. In hotel industry there are
various types of legislation which every hotel as well as restaurant has to follow because it will
leads to conducting work in effective manner. Some major of them are explain below:-
Data protection: The respective Act is developed by parliament of United Kingdom in
year 1998 and it is revised in year 2018. According to this Act every individual as well as
individual should conduct their work according to legislation and they must follow its
principles such as conduct fair, lawfully and transparent activities. Along with this delete
personal information of a person when it is no longer need and many more. It include
several categories of information which is need to protect such as race, political opinion,
religious beliefs, genetics,trade union membership, biometrics, health and many others
(Bridge and O'Neill, 2012). In respect of hotel industry they need to adopt respective rule
and regulation because through it they able to ensure that information and data of
customers, visitors, employees, investors and clients are safe. It is important for an
organization to adopt data protection Act because through it they able to ensure that data
are safe and there is no one who is misusing information for wrong purpose. So in this
respect it is essential for hotel to not share information of any clients, customer or
employees to share with any person as well as they must secure data in proper and also
take care that it will be only access by senior authority.
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Health and Safety: This act is developed by United Kingdom parliament in year 1974.
The respective rule and regulation ensure every organization maintain proper health,
safety and welfare at its workplace. This will generally define role and responsibility of
employees, employer, supplier and contractors which will take care about hygiene at
workplace. In respect of hotel industry, hotel and restaurant having five or more then five
employees need to adopt health and safety Act (Cegielski and Jones‐Farmer, 2016).
Respective rules and regulation also enforce employer or higher authority to render first
aid facilities as well as equipments at workplace in order to overcome any hazardous
situation. Along with this it is also necessary for them to provide training and
development to staffs so that they work properly which reduce chance of any
misshapenness. In hotel industry organizations or hotel need to insure safety related
various areas such as electric work, kitchen, room facilities, food and beverage, chemical
agents and many more. By adopting proper health and safety Act an organization gain
various benefits such as productivity improvement, motivate employees, develop team
spirit, ensure workplace safety, enhance efficiency and many more.
Food Hygiene: The respective legislation is developed by government body of United
Kingdom in year 1990. Through this hotel and restaurant able to ensure that food and
drink which are served to their guest are of good quality and safe. This will also ensure
that the substances used are of good quality and natural which will not harm to guest or
visitors. The respective legislation will ensure that food and drinks serve by hotel must be
natural and of good quality which are expected by customers as well as packaged food
must be accurate and there is false or misleading substance should be in food (Conrad
and Newberry, 2012). It is essential for every hotel and restaurant to follow this
legislation and for which they need to consider various things such as maintain personal
hygiene, avoid improper food holding temperature, improper cooking style, avoid unsafe
source of cooking and many more. It is important for hotel industry to adopt food hygiene
rules and regulation because through it they able to serve proper food and drinks to
customers which will enhance their goodwill at potential marketplace. It can develop as
well as maintain through various ways such as maintain proper cleanness at kitchen and
equipments used for cooking, use natural food ingredients, avoid chemical substances
and many more.
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Risk Management: It is necessary for every organization to develop and maintain proper
risk management at workplace so that they able to face as well as overcome risks in
effective manner. In respect of hotel industry it is necessary for them to conduct analysis
on regular basis which help them in developing policies which leads to proper risk
management (Gundry, Ofstein and Kickul, 2014). In respective industry there are various
factors which leads to risk such as continuous change in demand of customers, lack of
experienced employees, customers perceptions and expectation and many more. So it is
necessary for hotel to conduct regular evaluation which help them in identifying issues
and developing strategies as well as plans in effective manner. It is also important for
respective industry because they able develop as well as provide services and products
according to requirement of customers.
Licensing Act: This Act is established by United Kingdom parliament in year 1872 and
it is related to alcohol licensing. It will also include rules and regulation related to
punishment such a id a person will drunk in public area will be fined maximum which is
of level 1 on standard scale developed by government. This will also government in
controlling sold and supply of alcohol which include policies related to where to sale,
when to sale and whom to sale. The respective rules and regulation include various
consideration which hotel industry need to follow such as restrict closing time at public
houses is midnight in town area and 11 O' clock at area of country (Quinlan and et.al.,
2019). It is important to follow this legislation at hotel industry because it help in
protecting individual health, protect health of person under 18 years, limit consumption
and sale of alcohol and many more. Along with this through respective legislation
government also able to control illegal sales, import and export of liquor in effective and
appropriate manner which also help in controlling crime at respective place.
Hotel Proprietors Act: This Act is developed by government bodies of United Kingdom
in year 1956. It is describe about circumstances which is liable about goods or properties
of customers and this is responsibility of hotel that they must take care of their
belongings from getting loss or damage (Heath and Reed2013). The respective legislation
and rules include several consideration for both hotel as well as customers i.e. the hotel
will be responsible for belongings of those customers who are engaged in sleeping
accommodation at particular hotel. This rule and regulation didn't include or cover loss of
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motor car or any other vehicles as well as it also not include loss of animals like dog,
horses and many more (Narkhede and et.al., 2014). This is important for hotel industry
because through this they able to develop clear policies and rules regarding the loss of
belongings of customers. By adopting this rules and regulation develop guideline for
hotel and their customers about at what condition a hotel is responsible for belonging of
customers.
By adopting all these rules and regulation restaurant as well as hotel able to conduct their
business operations and functions in legal manner. Along with this it will also help them in
avoiding illegal activities at workplace.
CONCLUSION
By evaluating above discussed point it can be analysis and summarised that there are
various type of laws which an organization need to follow so that they conduct their work in
effective as well as legal manner. These legislation and regulations are based on activities and
operations conducted in a particular industry. In respect of hospitality industry their various
legislation which are followed by hotels such as data protection, food hygiene, risk management,
hotel protection and many more. It will help them in conducting their work in effective manner
and legal manner. There are also several pros and cons which are related to hotel legislation such
as by adopting this hotel able to conduct their work in legal and proper manner whereas there are
several cons like it is not possible for hotel to adopt each and every legislation. An organization
also need to change or update their strategies when there is change occur at legislation of country
in respect to particular industry.
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REFRENCES
Books and journals
Allen, S. and Truman, C., 2016. Women in business: Perspectives on women entrepreneurs.
Routledge.
Bridge, S. and O'Neill, K., 2012. Understanding enterprise: Entrepreneurship and small
business. Macmillan International Higher Education.
Cegielski, C.G. and Jones‐Farmer, L.A., 2016. Knowledge, skills, and abilities for entry‐level
business analytics positions: A multi‐method study. Decision Sciences Journal of
Innovative Education. 14(1). pp.91-118.
Conrad, D. and Newberry, R., 2012. Identification and instruction of important business
communication skills for graduate business education. Journal of Education for
Business. 87(2). pp.112-120.
Gundry, L.K., Ofstein, L.F. and Kickul, J.R., 2014. Seeing around corners: How creativity skills
in entrepreneurship education influence innovation in business. The International
Journal of Management Education. 12(3). pp.529-538.
Heath, K.L. and Reed, D.L., 2013. Industry-Driven Support (IDS) model to build social capital
and business skills of low-income entrepreneurs with disabilities. Journal of Vocational
Rehabilitation. 38(2). pp.139-148.
Narkhede, B.E. and et.al., 2014. Impact of entrepreneurial skills on the firm’s performance:
Evidence from manufacturing SMEs in India. International Journal of Indian Culture
and Business Management, 8(2), pp.216-236.
Quinlan, C. and et.al., 2019. Business research methods. South Western Cengage.
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