Analysis of Legislation and Ethics in the Travel and Tourism Industry

This report delves into the crucial aspects of legislation and ethics within the travel and tourism sector. It emphasizes consumer rights, including the right to access information, demand contracts, and receive promised services. The report highlights the importance of consumer safety, ensuring protection from various threats during travel. It underscores the significance of clear agreements and responsibilities for both tourism companies and consumers. The report also provides a historical context, tracing the evolution of tourism from early nomadic travels and trade to the development of pilgrimage tourism. The analysis covers key aspects of the industry, from early practices to modern consumer protection and ethical considerations, ensuring a comprehensive understanding of the sector's legal and ethical framework.

In the early age, cultural aspects, learning languages and travelling challenges restricted (Capacci, Scorcu and Vici, 2015). In 14 century
Christopher Columbus sailed westward and vasco da gama cruised to country for earn money then business travel has been integral part of
tourism industry(Cave and Brown 2012). Early tourism started with Nomads who
travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food and traded around the world and
gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus
developed the tourism for pilgrimage. Early tourism started with Nomads who travelled around the world in search of food and shelter. Main
intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015).
1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage.
Legislation and ethics in travel and tourism
Access to the information –
The consumer can demand for
a copy of the contract of travel
or can demand for the ticket
and the receipt of payment for
the travel. So that the agent,
agency or the operators cannot
refuse the service which is to
be rendered.
Consumer rights – The country
have some rights which enables
the consumer to access them
which is a very good and positive
thing for the customers. The rights
enable the consumer to have
access over the information and
the other useful factors which the
person requires in terms of
situation at any point of time.
Consumer Safety – This ensures that the
consumer is safe and secure in terms of
its travelling and tourism time. Safe
means safe from every threat whether it
a crime or any other miss- happening.
This a major and significant part of
travel because of this safety only the
consumer feels to travel again to the
country.
Right to get delivered – The consumer
must be delivered all the terms and
conditions stated in the contract if the
travel package is take by any agency or
any other travel agent in case of fraud
they can take action against the culprit.