Examining Consumer Protection Legislation in Travel and Tourism Sector

This essay examines consumer protection legislation within the travel and tourism sector, focusing on the historical context and the Trade Description Act of 1968. It highlights how early travel was driven by exploration and trade, evolving into modern tourism. The essay emphasizes the importance of protecting consumer rights through legislation that prohibits misleading pricing, inaccurate descriptions of services, and the supply of substandard products. Furthermore, it outlines the ethical responsibilities of travel agencies and operators in providing accurate information and maintaining quality standards. The analysis underscores the role of regulatory bodies in ensuring compliance with health and safety laws, thereby fostering fair trading practices within the industry. The paper also touches upon the early forms of tourism, starting from nomadic movements to the development of pilgrimage tourism, setting the stage for understanding the evolution of consumer protection needs in the sector.

In the early age, cultural aspects, learning languages and travelling challenges restricted (Capacci, Scorcu and Vici, 2015). In 14 century
Christopher Columbus sailed westward and vasco da gama cruised to country for earn money then business travel has been integral part of
tourism industry(Cave and Brown 2012).
Early tourism started with Nomads who travelled around the world in search of
food and shelter. Main intension of this traveller is to gathered food and traded around the world and gave rise to the barter system (Capacci,
Scorcu and Vici, 2015). 1500 BC is marked as the era when the Europeans visited pyramids and thus developed the tourism for pilgrimage.Early
tourism started with Nomads who travelled around the world in search of food and shelter. Main intension of this traveller is to gathered food
and traded around the world and gave rise to the barter system (Capacci, Scorcu and Vici, 2015). 1500 BC is marked as the era when the
Europeans visited pyramids and thus developed the tourism for pilgrimage.
Consumer protection legislation in relation to travel and tourism
customersThere are some legislation that are protecting customers so, they are not violated by the
travel and tourism operators
The Trade Description Act of 1968
It prohibits the misleading price on the traveller holiday
packages product, services, accommodations and other
relating services. Thus, the officers of trading standards
required for the purpose of inspecting which are as
described below-
 There is any kind of inaccurate description regards to trading which are given by the traveller agency and operators.
 To offering to give or supply travelling services, accommodation and facilities which are based upon the trade description.
 There is any kind of incorrect statements regard to travelling services, accommodation and facilities through the provider.
 It prohibiting the supply of those that are poor quality standards on products.
 It is also describing the goods, services and accommodation liability.
 It also regulating the legal regulatory bodies
 It restricted the illegal pricing if it is indicating

According to the right and duties of customers for this
there is a need to lay down the customer protection act
1987. Under this, there is a ethical responsibility for the
manufacturer who gives information that are needed
which are concerning goods that are stipulated through
the various countries health and safety laws. It
prohibiting the unfair trading business practices which
are as follows-