Lendlease Group's Operations Management & Quality: A Detailed Report

This report examines Lendlease Group's operations management and quality practices, highlighting its commitment to ISO 14001 Environmental Management Systems Standard and corporate governance. The analysis covers the company's historical background, expansion into various markets, and dedication to philanthropic endeavors through 'The Lendlease Foundation'. It emphasizes Lendlease's focus on customer privacy, continuous performance evaluation, and the health and safety of its stakeholders and the environment. The report also underscores the company's commitment to diversity and inclusion in the workplace, ensuring compliance with legal requirements and employer obligations. Ultimately, Lendlease strives to offer unparalleled services while adhering to sustainability principles and maintaining a responsible corporate stance. The company monitors, measures, analyzes, and evaluates their business procedures, alongside a thorough evaluation of how the company is complying with legal requirements.

Running head: Operations Management & Quality
Operations Management & Quality
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Operations Management & Quality
Operations Management & Quality
Lendlease Group was incepted in 1958 by Dick Dusseldorp mainly to offer funding for building
contracts being carried out by Civic and Civil. In the year 1961 the corporation obtained Civic
and Civil from Bredero's Bouwbedrij. By the start of the year 1970 this company extended its
operations into the US, and in 1983 it formed 'The Lendlease Foundation', a philanthropic wing
meant to enhance caring for both community and worker well-being as well as communication
with and help in communities. In the year 1999 Lendlease initiated Actus Lend Lease with the
takeover of Actus Corporation's MILCON as well as technological service construction
management business, and improved this business with experts from Lendlease Development
and Lendlease Design (FundingUniverse, 2003). In 2011, this company acquired DASCO in an
attempt to place itself to benefit from the imminent Obama regime Health sector boom. Lead
lease was straight away branded again as Lend Lease DASCO, and undertakes dealings
autonomously of the Lend Lease Americas trade (Rosta, 2011).
Lendlease Group carries out their activities in more than 40 nations around the globe. In all these
countries, the Lend Lease Construction division & Project Management construct and manage
huge construction schemes (Lendlease Inc., 2018). The corporation manages supplementary
businesses in particular markets, such as property management, Public Private Partnerships,
investment management of unlisted property funds, Greenfield residential development, Real
Estate sales and leasing, apartment development, Venture Capital investment in innovative
technologies and Infrastructure Development.
Lendlease Group endeavors to uphold its position and focuses on offering the most incomparable
services to its customers. It does this with close reference to the requirements of ISO 14001

Operations Management & Quality
Environmental Management Systems Standard. The ISO 14001 requirements give a collection of
standard fundamentals which shall direct in the execution of an Environmental Management
System (EMS). These requirements are premeditated to be pertinent to every establishment, in
spite of of its location, size, type, or echelon of development (International Organization for
Standardization, 2015). Every rudiments of this standard are obligatory, however the necessities
specify the essentials of an EMS which require to be covered, and the standard does not specify
how to deal with those requirements.
Lendlease Inc. is dedicated to outstanding corporate governance practices and policies that are
elemental to the long term sensation and affluence of Lendlease and its subsidiary (the Group).
The Company unremittingly evaluates its leadership practices to address its obligations as a
responsible commercial entity (Lendlease, 2017).
Lendlease is obliged to preserve their customers’ privacy through conforming to the state and
national privacy rules and regulations. The corporation provides adequate information to their
clients on what personal information they gather, why they require it, what they do with the data,
how long they keep it, as well as what are their rights in case of a breach (Lendlease Corporation,
2018).
Lendlease promises an incessant performance evaluation and development. It monitors,
measures, analyzes, and evaluates their business procedures, alongside a thorough evaluation of
how the company is complying with legal requirements (Lendlease Corportation, 2018).
Lendlease Company is obliged to ensure health, safety not only of its stakeholders but also that
of the environment where it operates in. The business acknowledges that it has an obligation of

Operations Management & Quality
concern to the safety and health of their employees, clientele as well as the general public. They
also have an ultimate promise to have a duty to address environmental issues.
Besides, Lendlease has promised to meet particular employer obligations. The corporation
chooses the most suitable persons for their business corresponding to the occupation description
as well as selection measures they have specified. Every employee is supposed to go to an
induction exercise to become conversant in the place of work and any work health and safety
subject. Before dismissing a worker the corporation ensures that the HR team has followed due
processes
In conclusion, it evident that Lendlease Company is devoted towards offering an inclusive
workplace, in which every staff member can be true and best self at their occupations. The
company encourages and embraces diversity and inclusion in experience and thoughts, building
robust teams and better outcomes. The corporation fulfills all its obligations in line the ISO
14001 Requirements.

Operations Management & Quality
References
FundingUniverse, 2003. Lend Lease Corporation Limited History. [Online]
Available at: http://www.fundinguniverse.com/company-histories/lend-lease-corporation-limited-
history/
[Accessed 23 September 2018].
International Organization for Standardization, 2015. Environmental management systems --
Requirements with guidance for use. [Online]
Available at: https://www.iso.org/standard/60857.html
[Accessed 20 September 2018].
Lendlease Corporation, 2018. PRIVACY POLICY. [Online]
Available at: https://www.lendlease.com/privacy/
[Accessed 20 September 2018].
Lendlease Corportation, 2018. SUSTAINABILITY. [Online]
Available at: https://www.lendlease.com/company/sustainability/
[Accessed 20 September 2018].
Lendlease Inc., 2018. Lendlease Company. [Online]
Available at: https://www.lendlease.com/au/expertise/what-we-do/
[Accessed 20 September 2018].
Lendlease, 2017. CORPORATE GOVERNANCE STATEMENT 2017. CORPORATE GOVERNANCE STATEMENT,
p. 1/13.
Lumpur, K., 2018. LENDLEASE ACCELERATES PRODUCTIVITY THROUGH INNOVATION, Malaysia: Menara
Binja.
Rosta, P., 2011. Eyeing Healthcare Growth, Lend Lease Acquires DASCO. [Online]
Available at: https://www.cpexecutive.com/post/eyeing-healthcare-market-growth-lend-lease-acquires-
dasco-2/
[Accessed 24 9 2018].