Optimizing Software Interaction: A Case Study of Lenhart Global

This report examines improving the efficiency of structural unit interaction within Lenhart Global's unique software environment. It includes a problem formulation report, research report, client report, and a final combined report. The problem formulation identifies inefficiencies in operational management. The research report reviews literature on organizational structures like hierarchical, matrix, functional, and divisional, proposing a conceptual model linking organizational performance, capacity, motivation, and external environment. Methodologies involve data collection and analysis. The client report provides managerial recommendations based on research findings. The final combined report integrates all sections, concluding with recommendations for enhancing decision-making and overall efficiency. The report emphasizes the importance of organizational structure and software environment in achieving business goals, highlighting the need for flexible and innovative approaches.

1Running head: MANAGEMENT RESEARCH PROJECT
IMPROVING THE EFFICIENCY OF COMPANY’S STRUCTURAL UNITS’
INTERACTION IN THE COMPANY’S UNIQUE SOFTWARE
ENVIRONMENT BY CHANGING DIFFERENT AREAS OF THE
SOFTWARE: A CASE ON LENHART GLOBAL COMPANY
Name of the student:
Name of the university:
Student’s ID:

MANAGEMENT RESEARCH PROJECT
Executive summary
The topic of the research is improving the efficiency of the interaction between the
company's structural unit and the company's unique software environment by
changing different areas of software. For accomplishing the goal, there are certain
sections in which the whole topic is discussed. Problem formulation, research, client
and the final combined report is considered in the whole project. In the problem
formulation report, the problem statement is given and the overview of research
design and expected outcomes are discussed. Client report gives an overview of the
implication of the findings, recommendations etc. The final report is the combination
of all the three reports mentioned above and literature review, research design,
conclusions, and recommendations are given here.
As per the report obtained from the clients, there has an impact of organizational
structure in case of the decision-making process of that particular organization.
Therefore, organizational structure is important to set the material bodies as they have
a role in different aspects of the organization.
On the other hands as per the findings of this report, there are various findings, which
are related to organizational structures of the organization. Apart from this to enhance
the decision, making process there should be some recommendation, which helps to
make proper decisions with respect to these outcomes.

MANAGEMENT RESEARCH PROJECT
Contents
Problem Formulation Report..........................................................................................4
Introduction....................................................................................................................4
Background of research problem:..................................................................................5
Research problem statement:.........................................................................................5
Problem definition and its scope:................................................................................5
Relating problems to focus on industry and research disciplines:..............................5
The rationale for conducting research on operation management:................................6
A brief evaluation of the research problem from an academic perspective:..................6
Research Findings:......................................................................................................6
Conceptual Framework:..............................................................................................7
Overview and justifications of the proposed research design:.......................................7
Possible outcomes and use of organization:...................................................................8
Research Report.............................................................................................................9
Introduction to the report:..............................................................................................9
Research aim and objectives........................................................................................11
A critical review of academic literature.......................................................................12
Corporate hierarchical strategy.................................................................................14
Corporate Matrix Structure.......................................................................................14
Corporate Functional Structure.................................................................................15

MANAGEMENT RESEARCH PROJECT
Corporate Divisional Structure.................................................................................16
Conceptual model:.......................................................................................................19
Organizational Performance.....................................................................................21
Organizational Capacity...........................................................................................22
Organizational Motivation........................................................................................22
External Environment...............................................................................................23
Discussion of the conceptual framework..................................................................23
Methodologies:.............................................................................................................25
Research design:.......................................................................................................25
Target population and sampling:..............................................................................26
Methods and procedures involved in data collection................................................26
Data analysis methods:.............................................................................................28
Results and findings..................................................................................................28
Research limitations..................................................................................................33
Conclusion:...............................................................................................................35
Client report.................................................................................................................36
Executive summary...................................................................................................36
Outline of key implications of research findings to managerial decision-making:. .36
Recommendations and benefits based on research outcomes..................................37
Recommendation for decision-making.....................................................................39
Final combined report..................................................................................................41

MANAGEMENT RESEARCH PROJECT
Executive summary...................................................................................................41
Background and focus of the study...........................................................................41
Literature review.......................................................................................................42
Hierarchical business structure.................................................................................42
Matrix Organizational Structure...............................................................................43
Functional Organizational Structure.........................................................................44
Divisional organizational structure...........................................................................45
Research design........................................................................................................45
Analysis of the findings............................................................................................46
Conclusion................................................................................................................46
Recommendations.....................................................................................................46
Reference:....................................................................................................................48

MANAGEMENT RESEARCH PROJECT
Problem Formulation Report
Introduction
As per operation management, it deals with productivity, efficiency, quality, global
competition along with customer services etc. Therefore, for the development of the
business and as per the growth of the business it is essential to interact with the
structural unit of the company and develop a unique software environment. To
perform and participate in different types of tasks the structural unit of any
organization plays a great role. To achieve the organizational objective, it is important
to maintain the organizational structure in the use of development of the business.
Hence, in order to achieve the competitive advantage of the business, the requirement
of the organization is regarded as to be efficient, flexible, caring and innovative.
There are different types of clustered entities in Lenhart Global company, which can
be structured in many ways that depend on the targets of the company. There are
different types of entities where various responsibilities for different types of
functions are allocated by the permission of organizational structure in the company.
Therefore, the efficiency of this structural unit is important for better development of
a business. On the other hand, in perspective of the present era, there are so many
improvements in technological activities. These technological activities are
responsible for the success of business events. Therefore, in the case of any industries,
fundamental changes are done due to global competition. Hence as per the
assignments, this report is based on the operations management where it highlights
the problems and its probable solutions.

MANAGEMENT RESEARCH PROJECT
Background of research problem:
Hence as per the assignment criteria, the main problem to handle the operation
management is known as the inefficiency of the structural unit of the Lenhart Global
Company, which interact with unique software environment through changing various
areas of software activities (Ando, Fujihara, Fujihashi, Endo, Kuroda and Kobayashi,
2018). Therefore, the improvement of this process is necessary to develop the
business.
Research problem statement:
Problem definition and its scope:
According to the assignment report, the main problem is known as the inefficiencies
of operation management. In case of any organization operation management is
considered a crucial part of the activities through which it can interact with different
activities in the company such as technological development etc. To achieve the base
goal of the organization operational management utilize the resources of the
organization, production as well as inventory management of the Lenhart Global
Company. As opined by Bempong (2019) due to improper planning along with poor
scheduling and a poor team, quality control and supervision inefficiency in
operational management is recognised.
Scope: Therefore, the scope of the problem is identified as to the improvement of the
efficiency of the problems, which are regarding the efficiency of the structural unit of
an organization. Apart from this, the research is based on the changing of different
areas, which relates to software activities that consider the scope of the research.

MANAGEMENT RESEARCH PROJECT
Relating problems to focus on industry and research disciplines:
As operation, management is related to different aspects of the organization through
which it deals with the production of the services and goods, utilizing various
resources such as materials, technologies, types of equipment staffs etc. Therefore,
operational management is responsible for the converting materials and labours into
the products and their services through which an organization can satisfy their
potential customers.Futaki and Kobayashi(2018) supported by stating that, there is a
possibility to maximize the profits for the organization. In addition to this, the team of
operation management is responsible to balance cost along with all its revenue to
meet the highest profit as soon as possible. On the other hand, they have the authority
to implement various structure regarding technological networks, which help in the
raw material acquisition, and marketing departments.
Therefore inefficiencies of the operation management are recognised as the main
issue in an organization because for this inefficiency in the organization can reflect on
the different activities in the business (Di Somma, 2015).
The rationale for conducting research on operation management:
This is considered an important aspect due to various reasons. As per this research
paper, we know about the effects of the operation management to develop a
successful business in an organization (Futaki, Ueda and Hayashi, 2018). As
operation management is a major part to consider in case of an organization,
therefore, it involves daily activities in respect with different segments of the business
organization. Hence, according to the research, it can evolve the probable ways of the
development of the operation management. Therefore, it can grow the success of the
business.

MANAGEMENT RESEARCH PROJECT
A brief evaluation of the research problem from an academic perspective:
Research Findings:
The report focuses on the various research themes, which is based on the
inefficiencies of operational management in an organization. In addition to, it shows
the impact of management on the organization. On the contrary, Huang, Liang, Yang,
Liu, Xia, Ye and Tu (2018) mentioned that it is revealed about the methodologies in
which operational management can be developed.
Conceptual Framework:
Figure 1: Conceptual Framework
(Source: Di Somma,. 2015)

MANAGEMENT RESEARCH PROJECT
Overview and justifications of the proposed research design:
There are different issues, which are concerned with the proposed sampling design.
As per the criteria of the report, the primary and secondary types of data are collected
from the organization. Based on the collected data, the data was analysed through two
different methods namely qualitative and quantitative methods. However, there are so
many problems, which affect this process. Not all the data, which are collected is
appropriate. On the other hand, not all employees are agreed in this survey process
(Jin, Mao, Li and Qi, 2018). Therefore, it hampers the data collection process. In
addition to this, not all the secondary reports are related to the topic, which is
discussed in the report. Sometimes there are several aspects which are not related to
this problem.
Possible outcomes and use of organization:
Therefore as per the assignments, it can be discussed that operational management is
responsible for all activities in the organization through which they can develop the
business. In order to improve the business, they can adopt different strategies for the
development process.
Research Report
Introduction to the report:
According to this paper, it can emphasize the operation management. Through this
paper, it is revealed that operation management is considered as a part of the business
where it depends on the different curriculum. In addition to the management, the
department is included under production management. Therefore, for the purpose of
the development of the business, operation management needs a significant number of
changes. Therefore, operations management is responsible to maximize the

MANAGEMENT RESEARCH PROJECT
efficiencies of the workers, to satisfy the customer's needs(Osa and Tamminen, 2018).
Hence, the inputs of the organization are based on the managing process of the
operational management of the organization. Apart from that, the content of value-
added activities depends on the activities of operational management, whichis
considered as their aim.
As per this assignment, there is a requirement of a research paper where different
aspects of operation management are discussed. According to this paper, the
underlying problem has a significant impact on the business, which provides strength
and weakness regarding this topic.
In the recent history of business, many organizations have attempted to open value by
relating their structural units to their management strategies. The majority of
production took place in the 19th century; many organizations had generated
profitable economies by centralizing major factors like sales, finance, software
management and operations. After a few decades, as many industries diversified their
offerings and moved to a new area, a rival structured had emerged (Lee and Lam,
2012). Corporations like Lenhart Global Company have made business units
structured around software environment by altering various regions of software.
However, the smaller units of business have sacrificed few economies of scale,
although they are adaptable and flexible to local conditions. Those two models of
business who are centralized by functions and decentralized by software region have
been proven durable for a long time because the emerging of business corporations
was basically incremental. Many multinational organizations have adopted a matrix
arrangement as they have a deep belief that they can able to retain both the centralized
function's economies of scale and the flexibility of their business units. However,

MANAGEMENT RESEARCH PROJECT
matrix corporations are difficult to coordinate. Managers who are operating at matrix
intersection have to shuffle the dictates of two masters that lead to delay and conflict.
Furthermore, many organizations and all sorts of corporates nowadays prefer to
design or arrange their staffs within the company in the form of hierarchical structure.
This type of structure is designed to give a valid shape to various activities, which
have to be organized. Thus,Narimani, Asghari and Sharma (2018) stated that
hierarchical structure is a type of tree-like structure, which has roots at the top, and
some branches are coming out from the roots. This type of interlinked structure
emphasis that every staff are directly connected with its adjacent one but indirectly
connected to the overall company through various links. Moreover, other types of
organizations follow a functional organizational structure. This type of structure is
used to organize employees and workers. They are grouped on their specific
knowledge and skills. It vertically structures every department with roles from
president to the sales and finance department, to staffs assigned to one particular
service or product and to customer service (Goldstein and Eley, 2014). Hence,
functional organizations include some specialized units, which report to top
management. Every functional unit manages one aspect of services or a product like
marketing, development, software, management, information technology, sales etc. In
any software organizations, the functions have their individual vertical structure of
management. Every functional department workers communicate with one another.
Hence, the organization who flow this structure really works well in stable condition.
They continue their operation smoothly in a friendly environment. The ultimate
objective of the functional structure is to put together each human resources necessary
for single activity in one place(Zia, Elbouchikhi and Benbouzid, 2018). This
organizational structure helps any software organization to run their business