Person-Centred Practice in Health and Social Care: Learner Statement

This report is a learner's statement that delves into the principles of person-centred practice within the context of an NHS trust, exploring its significance in health and social care. The report examines how person-centred practices are defined, critically reviews different approaches like the medical and social models of disability, and analyzes the impact of legislation and policy on its implementation. It explains how consent is established with individuals, highlighting the importance of communication and understanding. Furthermore, the report discusses how person-centred practice can lead to positive changes in individuals' lives by empowering them and giving them more control. The learner provides examples from their own experience, demonstrating their understanding and application of person-centred principles in practice. The report covers the key aspects of the Level 5 Diploma in Leadership for Health and Social Care, demonstrating the learner's comprehension of the subject matter and its practical implications.

Learner statement Level 5 Diploma in Leadership for Health and Social Care

Learner statement
Assessor
Use Only-
Assessment
Criteria Met
Learner to provide narrative under each statement of how they meet the criteria.
You must provide answers to each question that allow your assessor to properly assess what work duties
you are doing or what role you have within your work. It expected that you will need approximately 300
words per question. The more detail you provide the less likely your account will be sent back for more
clarification.
You must answer each question in your own words and written in the first person meaning “I do this”. A tip
is always to keep in mind the “who, why, how, where and when” in each answer.
 INTRODUCTION
Person centred practices involves thinking together, listening, sharing ideas, coaching, and seeking feedback. This
approach is ongoing and make sure each people is helped towards their individual goals, even as they include and
change. It define as they are able to have more control and choice because they are effecting their own care
thought to suit their personal requires (Barbosa, 2015).
This report is based on NHS trust that provides the best services to patients. In this file, approaches related to
person centred practice and effect of policy and legislation on it will be discussed. Implementation as well as active
promotion of individuals in such approach will also be analysed to gain effective understanding.
Learning Outcome 1- Understand the theory and principles that underpin person-centred practice
1.1 Explain person-centred practice

Person-centred practice: It means that many patients should be treated as personal It is an approach that puts the
clients at care centre. It is necessary as in this way, care is necessary regarding to their personal requires. It relates
with making the best decisions about things which are highly impact them. These kind of care is “user focussed” and
is planned to preserve freedom and promote choice of an individual. This leads to higher inclusion and autonomy. It
is essential to make a strong relationship between service users and their families. The planning of an individual
which centred, that is crucial to giving support and quality care. It assists professional care and helps employees to
be make best decision and provide safety to patients.
 When I get to know the client well, I provide care that is very important and specific to them requires as well
as needs, there we also give better care to patients.
 By facilitating and promoting patient’s responsibility. In this way clients are more probable to engage in
decisions of treatment (Colver and et. al., 2013).
 Feel empowered to make self-manage as well as self-supported to build behavioural changes.
Personal Centred practices: With the help of this practices I understand the clients or patient well where I give care
in more specific to patients requirements. It is very important for the me and other person in order to treat people in
an effective and efficient way. It is apply where it is highly needed and who are mainly require this kind of practices
in systematic manner. It is essential because because it enhance the services quality and assist person to acquire
the care the require when the necessity it. It decrease few of the pressure on social and health services. There are
some reason for how to making it:
Checking what Matters to person : I require to make sure know and have canned what meters.
Where are we now: It is essential that I known the person's specific condition.
What would success look like: In this I start creating outcomes by analysing what success of reducing issues.

1.2 Explain how you critically review approaches to person-centred practice
The model of medical supposes that disability is an individual issue which caused by impairment for example all of a
limb, lacking part, having an imperfect limb, mechanism and organism of the body. In this way I focus on treating the
damage with the aim of restoring and improving the function that is missing or lost. I highly focus is therefore on
financing in health care related factors to identify, research, cure, diagnose, alter, control and manage illness. It
does not account for environmental and social influences which contribute to a personal level of disability.
The next one is social model of disability which proposes that negative attitude, systematic barriers and exclusion by
community leads to an individual being determined by society. However, it also identifies the several people and
they may have a sensory, mental disability, intellectual, and physical etc. These factors are doing not lead by
impairment, so in this way community fails to take report (Cooper and Jacobs, 2011). It also includes person
regardless of their personal difference. Social model and their fundamental aspects concern the equality. Equal
rights are essential and it is said to provide ability and empowerment to make the best decision as well as
opportunities related to the satisfied need.
Person-cantered practices is essential for me in order to decrees health and social pressure for the patients. It is
apply where it is highly required. These model was original which conceived when injured person and to understand
their claim, situation and civil rights. It is identifying what the people wants to attain, I need to analysis the obstacles
and misunderstanding that become in the way of attaining it. This assist to make organisational cultures of
accountability and learning. It is used for providing the better facility and services to patients. It is apply when it is
highly essential and significant for the patients.
1.3 Explain how you analyse the effect of legislation and policy on person-centred practice
A vision for NHS trust such as adult social care: Active citizens and capable communities was published in 2010, it
sets several such as 6 areas that are important to giving person- centred practice. There are some principles which
are there:

 Personalisation: An individual person not take institutions and monitor of their care. Individual budgets and
direct as preferably payments which are given to every eligible person. Information regarding support and
care is available for all local person. Whether regardless or not they money such as fund their own care.
 Plurality: In this was variety of people requires is competitive service provision, with a large market that is
better. (Easton, and et. al., 2016).
 Productivity: Higher local responsibility will drive innovation or improvements to supply high quality and higher
productivity support & care service. We focus on publishing important information regarding agreed quality
outcomes will help accountability and transparency.
In this way we can draw on a manpower, who can give support and care with compensation, imagination and skill
as well as who are provide the independence and assist to do. So we require to the all workforce for examples:
nurses, care and social workers, occupational therapists, alongside carers, physiotherapists etc. and the person
who use services, to track the modifications set out here. Support and care delivered in a partnership among
communities, individuals, private and voluntary sectors, councils and NHS which including wider health care
services such as housing etc.
1.4 Explain how centred-person practice informs the way in which consent is established with individuals
Definition:
1.4 Consent – means of informed agreement to an action or decision; the process of establishing consent will vary

according to an individual’s assessed capacity to consent
An individual is someone accessing care or support
Person centred practices can communicate as well as inform the way in which consent is formed. All staff members
that start are provide training in how to receive respond from single clients and the various ways that we can find
consent (Figueiredo and et. al., 2013). These practices may consider that the I requires a social worker and
advocate to act on their stead. They must be permit this choice. This will disable the clients to be treated with the
beliefs and values they wish. If the clients such as patients has trouble or difficulty communicating with assistant.
There are several points to communicate as was determined by me in above unit. If the client is hard of sign
language, hearing may be used. If the clients speak English as another language, a translator may be used. This is
arranged by the patient’s person-centred practices they must be consider in their everyday service care. In this way
they are not able of providing consent, they necessary have a mental incapacity assessment and their health care
must be focused around their better interests. They are mentioned an informed choice.
The midwifery and nursing council have generated several basis elements to accept, these are:
In approaching the process of care planning, the supposition is that many adults must be assumed to have mental
capacity to refuse or consent treatment, fewer they are:
 It is Unable for me to retain or take information give regarding their treatment.
 Incapable to interpret the information provided.
 Incapable to weight up the necessary information as a decision making process part.
 Protection: It is apply where the sensible safeguards against the uncertainty of neglect or abuse. Problem is
no longer an exculpation to several person's independences.
It is important for me for in order to decrees all issues and problems which are arise at workplace. It is apply where
the problem highly arise and it is essential for reducing the health and social issues. It is beneficial, for the
enterprise so it is apply them.

1.5 Explain how person-centred practice can result in positive changes in individuals’ lives
The aim as well as objective to provide as much monitor all over their as possible (Friesen‐Storms and et. al., 2015).
In this way I identify the different changes, and it is a small modification for example: we have currently had a client
with start that required Warfarin administrated in every evening. In this way they highly enjoyed a large glass of port
in every daytime and wished to acquire to bed early. We start expanded his doctor and query if the Warfarin could
be mention in the morning. The doctor fully united to this. This disable the client to carry on with his in their everyday
life and they enjoying his port glass at night-time. Start insuring, he had his medication properly in each day.
These kind of practice may be on a higher scale like a patient of stroke may be titled to direct payments which would
disable him to doing his own care management and enable him to have health care as well as rehab assistant when
he selects to have them (Green and Bull, 2014). This may disable them to go gym, day centres and shopping etc. it
is a positive impact because it is a patient’s choice to select the areas for them requires.
The dignity in health care paper which was released in 2006 and looks at eight main ways in this way we can
ensure that PCP (Person- centred practices) leads to positive change, there are:
 Choice and control
 Eating and Nutritional
 Communication
 Personal Hygiene
 Pain Management
 Privacy and social inclusion
 Practical Assistance
It is essential for me to provide healthy and effective services to the patients in an appropriate way. Personal-carted
Practices essential at workplace to maintain services quality. It is required when the patients highly needed such

kind of services. In this I am responsible for giving quality and healthy services to the patients.
Learning Outcome 2- Be able to lead a person-centred practice
Range
This may include
2.1, 2.2, 2.3, 2.4, Others – Family members, Friends, Advocates, Paid workers, Other professionals, Carers
2.1.Explain how you support others to work with individuals to establish their history, preferences, wishes and needs
As a senior with start, it is my responsibility and duties to work with my rehab helper and their clients to establish
their individual history. In this way every client such as patients have their personal care thought which determine
the patient's care needs and medical history (Gridley and et. al., 2012). This will disable the supporter to ensure,
they are abiding by the guidance’s needs and wishes. For examples: if the clients such as patients has mental
health and is neurotic with putting their wears such as clothes in order, the assistant of rehab would work alongside
the clients as well as ensure that this is complete. In order to find out the preferences, needs, wishes and history of
the individual. In this way, I would require various information sources, this could include asking an individual
person, their friends, family and carers, another professional such as social worker, GP; or by reading written
document.
In order to take into the report as well as account the preferences, needs, wishes and history of a personal when
support and planning care, in this way, I would to follow the person-centred care principals. This matter aims to view
the people as an individual person, rather than centring on their abilities and illness they may have (Hartley,
Goodwin and Goldbart, 2011). PCC takes into account every person has unique abilities, qualities, interests and
preferences etc. PCC also means treating the people with respect and dignity.
Written plan is a written document that information the day-to-day preferences and requirements for support and
care for the single person who faced mental health. Working with a people in a way of centred is PCC (Person-
centred care) which is regarding promoting autonomy and freedom rather that monitor; involving service user
selecting what they need and want. When a plan of care is written, it concerns the user, what the required and

demand
relationship are essential and main part for me and other person. In this person-cantered practices involves and
recognises other person who built a sameness in its life like friend, family and other members. It is most important
and successful when family and friend can assist the process and support develop and analysis the individual
strengths.
2.2 Explain how you support others to implement person-centred practice
At the beginning we have 2 handovers regular. One after the evening and one after the morning rotas. In this way
all feedback is complete on the clients that we attend & the rehab supporter feedback many information that the
clients such as patients’ needs a person-centred practices and approach, so this can be comment to the another
rehab helper that visit. This is only a best document in the clients such as patients care plan. In this way, I also
notice this when I control the rehab supporter whereas doing their rotas.
The models all person are face and safekeeping the service provider in the heart of care delivery and judgement
making (Hobbs and Alonzi, 2013). I have taken all aspects and models to ensure my PCC delivery. In this way I use
different method to help group leader as well as support employees to work in a PCC approach are as follows:
 Training: I train as well as teach every member, how to help service provider, to write their personal PC
(person-centred) plan- this training is very important and show the working advantages in a PC ways and
how to set this into practices. I also determine this topic at conference, where different members can express
their difficulties and experience with working in a PC manner.
 The example of leading is a powerful way of generating a PC work culture. In this way different person are
seeing me work and ask different questions, offer select disable them to have a role model and define at
various tools and techniques to doing this.

 I always support staff member to make feedback and comments on how the PCC implementation is being
delivered.
 I ensure all handlers are aware related to the work that help employees do, by doing and going out calls on
the daily bases to recognise what is expected- therefore providing few mutual respects among the various
company structures.
2.3 Explain how you support others to work with individuals to review approaches to meet individuals’
needs and preferences
The action plan on senior insult toolkit, views as the several questions as a way of members are having
understanding and empathy of their service user:
What is the people communicating regarding their views?
How can we support them communicate and understand more?
What is life for this people.
How do they skills and experiences the world.
What would it be same to be in the situation.
What is essential for them.
What might their dreams and hopes be.
What might their dreams and hopes be.
Above these questions, then staff members have a clearer understanding regarding the needs and preferences of
service users (Mazaheri and et. al., 2014). They are capable to form good and better relationship with the support of
service users that they are reach targets and maximise the outcomes for the user of service. By authorizing our
service users to be activated as well as treated as personal with the assist of all above eight areas are
delivered me in a centred way. In this way I can attain positive modification. In this way, service users will

have the knowledge and confidence to stand up for them someone, when they are can nor treated in this
way or manner, therefore raising and empowering them the all over the standard in the NHS trust.
2.4 Explain how you support others to work with individuals to adapt approaches in response to
individuals’ emerging needs or preferences
One way of seeing different approaches is by direction. In this way I have management with the rehab supporter
and I ask them if there is several training, conference and seminar that are provide me to clients. In this way
patients feel their needs which is disable them do to their job opportunities in a way of correctly and properly. This
develops as well as improves their work quality. They say me what the express such as feel is imp active whilst
carrying out their responsibility and roles such as, it is a best opportunity to view if there are alternative points that
can be proved in person-centred practices.
I visit clients that have suffered from a mental health. They support with acquiring the clients comfortable in bed and
other facilities (Miller-Lewis and et. al., 2013). In this way I attend a stroke workshop conference and training
session as well as one of the best things that they acquire is how to adjust a client who has faced from a stroke or
mental health problem. So the patients are enables and they are more comfortable when they rest and provides the
supporter conference when assisting them. It is my skill and experience that when any one has a better working skill
and knowledge of every responsibility and roles. Then group work good and there is few mutual respect. Therefore,
starring to knowledgeable people centred help being delivered because in this way anyone is working words one
objective and goal. Support of another person help me in selecting different approaches in way of emerging
preferences and needs of patients. In this there are different ways like families, relates which assist in decreasing
the issues related to health and social care. It is apply where, patients highly needed health and social services in
an effective and efficient manner.
Learning Outcome 3- Be able to lead the implementation of active participation of individuals
Definitions:
Active participation: is a way of working that recognizes an individual’s right to participate in the activities and

relationships of everyday life as independently as possible; the individual is regarded as an active partner in their
own care or support, rather than a passive recipient.
3.1 Explain how you evaluate how active participation enhances the well-being and quality of life of
individuals
I encourage the different activity participation and monitor over their personal lives, such as the active principle
participation can be found in whole policies and documents. I have chosen the leading documents which show to
active participation in a directly way (Rautalinko, 2017). The term of policies that do not use the active participation
word but it refers the different principals which are as follows:
 Purpose statement
 Service user guide
 Independence and autonomy policy
 Care requires assessment procedure
 Conduct code for employees
 Equal policy opportunities
 Social inclusion policy
The main important part of lead PCC is to include the client as an active involvement in their daily basis of care. If
the client such as patient is not consider then, it is not PCC. Start working, in this way, we have physiotherapists
and occupational therapists who fix therapy target as well as goals which are personal to every patient. They ask
the clients what their objective and goal for example, I would like to turn back to running to the stores. In this way
several therapists fix these targets and goals as their wishes (Robbins and et. al 2016). This will disable the clients
to have a feeling of achievement and self-worth when the object is met. Active participation is essential for the
person to reduce the conflict and misunderstanding between the employee's and employees. It is very important