Lifeline Australia Case Study: Cultural Safety for Aboriginal Health

This case study examines Lifeline Australia's initiatives to improve mental health and cultural safety, particularly for Aboriginal and Torres Strait Islander people. The organization addresses challenges like unemployment, education disparities, and health issues such as mental health and heart disease, exacerbated by cultural alienation. Lifeline implements programs focusing on human rights education, child safety, and workplace cultural sensitivity to foster a positive environment and reduce mental health impacts. The integration of occupational therapists and health promoters further enhances the quality of care and cultural safety practices. Lifeline's efforts include NHS programs to raise awareness about mental health and cultural influences, aiming to reduce suicide rates and promote positive cultural engagement. The study concludes that Lifeline's comprehensive approach significantly contributes to improving the cultural safety and mental well-being of vulnerable populations.

CASE STUDY FOR
LIFELINE ORGANISATION
IN AUSTRALIA

Table of content
INTRODUCTION.......................................................................................................................................3
MAIN BODY..............................................................................................................................................3
PART 1.........................................................................................................................................................3
Health care services of organization........................................................................................................3
Evaluate strengths and limitations of cultural safety care for Aboriginal and Torres Strait Islander
people......................................................................................................................................................3
Propound action for improve cultural safety for Aboriginal and Torres Strait Islander people in that life
stage........................................................................................................................................................4
PART 2.........................................................................................................................................................5
Application of occupational therapy providing culturally safe practice...................................................5
CONCLUSION...........................................................................................................................................6
REFRENCES..............................................................................................................................................6

INTRODUCTION
Lifeline organizations major purpose is to improve mental health and provide support to
people which affected by cultural activity, depression, anxiety and many more issues. this
organization which mainly provide mental health care services and their major propose is to
develop effective culture and they have great team for solution of mental health problem in
Australia country (Boucher and Robinson, 2021). This study will provides information that how
lifeline organization helps so develop cultural care of Aboriginal and Torres Island people and
how they impacts from mental health disease and organization implement and develop program
for effective solution of their mental health issues.
MAIN BODY
PART 1
Health care services of organization
Lifeline organization that could keep some of the major purpose that could help for
develop healthy culture. This organization engages and implements best practices for
improvement in people mental health. It has experts they have great experience in health care
services. They have great team of employee which have great idea about how to resolve mental
health issues and develop healthy society (Guntuku, 2020). They provide individual who suffer
from depression or anxiety with daily routine check-up facility and meeting with this type of
people and communicate with them and implement solution for development of good life.
Their experts analyze that currently most of the people faces this issues and the problem
they faces is unemployment and they not maintain their lifestyle properly, harassment at work
place, avoidance and from many more issues impacts on their mind. the organization which help
the people for improving their mental health problem and make sure for them while by proving
with some better treatments. this must be also important for the team of employee through which
they can have much great experience and make their organization work easier.

Evaluate strengths and limitations of cultural safety care for Aboriginal and Torres Strait Islander
people
Aboriginal and Torres Island people faces many challenges like unemployment,
education, and higher population, adult removed from their family and many more. Their people
faces health issues like cancer, mental health, women survives from physical violence, heart
disease, cancer and many more. Their people mainly influence by other Australian people
because they not consider as a part of their country and they consider that they are backward
people so their people also faces many challenges from other rich people. Strength and limitation
of cultural safety care for Aboriginal and Torres Strait island people are as follows,
Cultural values: Consideration and knowledge about their cultural values is essential if any
health care services provides organization consider to influence their people behavior, Lifeline
organization is develop for effectiveness improvement in business (Lyon and Mortimer-Jones,
2021).
Cultural awareness: Understanding about different culture and provides information about
different culture in society and engage them. Aboriginal and Torres Strait Islander people
follows their old culture so they have to develop their interest in new culture. But the limitation
of this aspect is that they not connect between new audiences.
Cultural sensitivity: Expansion of engagement and connect with individual culture its important
term that when health care organization provides services and ask to them about their routine
they have to raise only those questions which not impacts on their cultural.
Cultural safety: Cultural safety and care is essential approach for expansion of management and
development of effective culture. It’s essential that health care organization generate awareness
in people about culture safety because it impact on their individual performance people not
develop engagement there are.
It’s very essential term that individual consider that every society is equal and when organization
hire employee they only consider their education (Hull, Kam and Gribble, 2020). Mental health

care analyze that their people have skills but they are not open-minded and they don’t have
resources availability.
Propound action for improve cultural safety for Aboriginal and Torres Strait Islander people in
that life stage
Expansion of proper activity for improvement in people life stage is depends on provide
proper information about individual life stage rights. Lifeline organization provide services for
mental health they decide to implement program for people which don’t have idea and
information about human right so they reduces their temper and develop positive environment.
Different actions for improvement in people life stage are as follows,
Develop information about human rights:
Its essential that mental health care services provider or lifeline organization consider to
provides information about individual human rights and provides. And Lifeline organization that
also implement program and they communicate with start islander people, and then they analyse
that their people have no knowledge about human rights and when they join and organization for
work their member not provides them respect. Lifeline organization that could help people for
working more and make sure about their mental health issues that could solve. while having such
things this must be also important for knowing about the information that could keep the human
rights details for their organization. while Lifeline organization keep their safety and rights to be
followed through which the people can make their trust.
Child safety rights: Development of this action beneficial for cultural safety it’s important that
they provide education to their child and not force them to do job or work. Awareness generate
about this rights improves cultural effectively.
Cultural safety development at work place: On the basis of analyse lifeline organization they
analyse that people mental health impacts by work pressure and multiple organization not
provides faculties to their employee so its highly influence their performance.
Implementation of this program is highly increase culture safety and it directly influence
their mental health in positive manner and every individual feel more motivated towards within
the knowledge about this right.

PART 2
Application of health promoter providing culturally safe practice
Individual health promoter has potential to improve mental health so engagement in
health care organization this therapist highly improve quality of health care service and it
improve culture as well. Beyond blue organization select that they engage occupational therapist
which has great experience and practical knowledge for solution of mental health disease as well
as aged people who faces many physical issues.
Knowledge about this aspect it’s very clear that health promoter is great aspect to resolve
mental health issues, and it useful for expansion of effective culture because they providing
culture safety practices with their experience (Feeney, Chur-Hansen and Mikocka-Walus, 2021).
Mental health care organization is very beneficial approach and its great thing that Australian
multiple lifeline organization take initiative to engage experts in their organization and set
motivation and essential program for solution of mental health and improvement in society,
culture safety.
Individual who suffer from mental issues like depression, anxiety and they consider and
decide to take wrong step in their life, so solution about this disease they have idea that firstly
they decide to communicate with team and provides them regular exercise to calm their anger
and engage with different things to solve this disease and not only this work they have multiple
ideas and practices for expansion of safe culture. as health promoter will keep assessing,
improvement and supervise the health promotion and community engagement activities for the
organization projects. while health promoter that could play the role for being taking some
measure steps and make sure about crucial elements such as recruitment, evaluation, training and
development of the local promotion staff of the organization.
Lifeline organization that could provide many facilities and their program really very
beneficial for effective culture development of Aboriginal and Torres Strait Islander people as
well as other people who also faces issues from this disease. Organization also considers

implementing multiple NHS program for development of awareness about mental disease
influence heart problems and it increase suicide cases in people. Also, multiple lifeline
organization in Australia considers implementing awareness in people about different culture and
influences their activities in positive manner.
CONCLUSION
It has been summarized form the above reflective study that lifeline organization consider
to develop various program and they always consider to reduces mental health issues and
improve cultural safety and security of people. Consideration and knowledge about Beyond blue
organization activities is really commendable and it has been very clear that they develop
multiple programs for improve cultural safety for Aboriginal and Torres Strait Islander people.
REFRENCES
Boucher, L. and Robinson, S., 2021. The Men’s Shed Movement in Australia: Rights,
Needs and the Politics of Settler National Manhood. Australian Historical Studies. 52(3). pp.384-
401.
Guntuku, S., 2020. The need for shift in approach to suicide prevention in Australia.
Open Journal of Social Sciences. pp.150-157.
Pitman, D., 2020. Understanding White Ribbon: its emergence and limits in countering
men’s violence in Australia.
Lyon, A. S. and Mortimer-Jones, S. M., 2021. The relationship between terminology
preferences, empowerment and internalised stigma in mental health. Issues in Mental Health
Nursing. 42(2). pp.183-195.
Hull, N., Kam, R.L. and Gribble, K.D., 2020. Providing breastfeeding support during the
COVID-19 pandemic: Concerns of mothers who contacted the Australian Breastfeeding
Association. Breastfeeding Review. 28(3). pp.25-35.

Feeney, M., Chur-Hansen, A. and Mikocka-Walus, A., 2021. People Living with
Inflammatory Bowel Disease Want Multidisciplinary Healthcare: A Qualitative Content
Analysis. Journal of clinical psychology in medical settings. pp.1-8.