The Role of Line Managers in Talent Management and Retention at Tesco
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This report explores the critical role of line managers in talent management and retention within Tesco. It aims to understand the concept of talent management, determine the specific roles line managers play in retaining talented employees, and discuss the challenges faced during the implementation of talent management strategies. The research employs a deductive approach and survey research strategy, utilizing quantitative research methods to gather in-depth data. The significance of this research lies in its contribution to developing research skills and providing companies with insights into effectively managing and retaining talented employees to improve business growth and performance. The literature review highlights talent management as a strategic process for recruiting, motivating, and developing employees, while also acknowledging challenges such as encouraging passion and addressing diverse employee needs. The report concludes by emphasizing the importance of talent management for organizational success and competitiveness.

Unit Number and Title Unit 11 – Research
Project
Credit Value 30 Unit Level 5
1
Project
Credit Value 30 Unit Level 5
1
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Statement of
Authenticity:
I certify that the work
submitted for this unit is
my own and the research
sources are fully
Table of Contents
Chapter One: Introduction p-p
1.1 Research Aim and Rationale p
1.2 Research Questions p
1.3 Research Objectives p
1.4 Significance of the Research p
Chapter Two: Literature Review p-p
2.1 Introduction of Literature Review p
2.2 Main Body (with Headings and Sub-headings) p
2.3 Conclusion of Literature Review p
Chapter Three: Methodology p-p
3.1 Research Approach p
3.2 Research Strategy p
3.3 Research Methodology p
3.4 Research Tools p
3.5 Sampling p
3.5.1 Identifying Population and Research Site p
2
Authenticity:
I certify that the work
submitted for this unit is
my own and the research
sources are fully
Table of Contents
Chapter One: Introduction p-p
1.1 Research Aim and Rationale p
1.2 Research Questions p
1.3 Research Objectives p
1.4 Significance of the Research p
Chapter Two: Literature Review p-p
2.1 Introduction of Literature Review p
2.2 Main Body (with Headings and Sub-headings) p
2.3 Conclusion of Literature Review p
Chapter Three: Methodology p-p
3.1 Research Approach p
3.2 Research Strategy p
3.3 Research Methodology p
3.4 Research Tools p
3.5 Sampling p
3.5.1 Identifying Population and Research Site p
2

3.5.2 Sampling Strategy p
Chapter Four: Findings p
Chapter Five: Discussion p
Chapter Six: Conclusion, Recommendations and Implications for Further Research
p
References p
3
Chapter Four: Findings p
Chapter Five: Discussion p
Chapter Six: Conclusion, Recommendations and Implications for Further Research
p
References p
3
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Chapter One: Introduction
1.1 Research Aim and Rationale
Research Aim
To determine the role of line managers in talent management and retention within
organisation. “A study of Tesco”
Research Rational
The reason behind for the selection of this research topic in order to collect and
analyse the information regarding talent management as well as retention. Talent
management and retention described how employers recruit as well as develop their
productive workforce in order to stay in the organisation for long-term. Talent management
and retention plays an important role within an organisation as it helps in making employees
feel engaged, skilled as well as motivated in order to perform their task (Maqueira, Bruque
and Uhrin, 2018). The researcher will also want to identify the role of line managers in order
to manage and retain talented employees in the organisation. As the line manager are
responsible in making talented employees motivated, productive and engaged in order to
work in the organisation for achieving organisational goals. This research basically identify
and collect the relevant information that help company in order to manage and retain talented
employees in the organisation for long-term.
1.2 Research Questions
To develop basic understanding regarding the concept of talent management.
To determine the role of line managers in talent management and retention within
Tesco.
To discuss various challenges during implementation of talent management strategies.
1.3 Research Objectives
Explain meaning of talent management.
Discuss role of line managers in talent management and retention.
Explain different challenges of talent management strategies.
4
1.1 Research Aim and Rationale
Research Aim
To determine the role of line managers in talent management and retention within
organisation. “A study of Tesco”
Research Rational
The reason behind for the selection of this research topic in order to collect and
analyse the information regarding talent management as well as retention. Talent
management and retention described how employers recruit as well as develop their
productive workforce in order to stay in the organisation for long-term. Talent management
and retention plays an important role within an organisation as it helps in making employees
feel engaged, skilled as well as motivated in order to perform their task (Maqueira, Bruque
and Uhrin, 2018). The researcher will also want to identify the role of line managers in order
to manage and retain talented employees in the organisation. As the line manager are
responsible in making talented employees motivated, productive and engaged in order to
work in the organisation for achieving organisational goals. This research basically identify
and collect the relevant information that help company in order to manage and retain talented
employees in the organisation for long-term.
1.2 Research Questions
To develop basic understanding regarding the concept of talent management.
To determine the role of line managers in talent management and retention within
Tesco.
To discuss various challenges during implementation of talent management strategies.
1.3 Research Objectives
Explain meaning of talent management.
Discuss role of line managers in talent management and retention.
Explain different challenges of talent management strategies.
4
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1.4 Significance of the Research
The following research is important for the researcher as it helps in developing
research skills in order to conduct their task in better manner. The skills that the researcher
develop while conducting this research are searching for information, attention to detail,
notes taking, time management, problem solving as well as communication. With the help of
these, researcher can effectively conduct research in future for any topic (Latukha and
Veselova, 2019). The research on the topic of role of line managers in talent management
and retention within organisation is also help company in order to understand how important
to manage and retain talented employees in order to improve their business growth in the
market. Talent management and retention help company to makes their employees skilled,
motivated as well as engaged so, they work in the direction of their organisational goals in
order to increase client satisfaction as well as business performance. This will also help in
keeping the talented employees within the organisation as long as possible in order to
increased the productivity as well as successfully completion of strategic goals. The research
will also help company in order to save an organisation from the loss of productivity. It also
encouraged every organisation to focus on retaining talented employees instead of hiring new
one as it cost more from retaining. This will help in saving the money and cost of the
company that incurred in recruiting and training new employees in the organisation. The
talented employees are skilled and motivated in order to perform their task in better manner.
5
The following research is important for the researcher as it helps in developing
research skills in order to conduct their task in better manner. The skills that the researcher
develop while conducting this research are searching for information, attention to detail,
notes taking, time management, problem solving as well as communication. With the help of
these, researcher can effectively conduct research in future for any topic (Latukha and
Veselova, 2019). The research on the topic of role of line managers in talent management
and retention within organisation is also help company in order to understand how important
to manage and retain talented employees in order to improve their business growth in the
market. Talent management and retention help company to makes their employees skilled,
motivated as well as engaged so, they work in the direction of their organisational goals in
order to increase client satisfaction as well as business performance. This will also help in
keeping the talented employees within the organisation as long as possible in order to
increased the productivity as well as successfully completion of strategic goals. The research
will also help company in order to save an organisation from the loss of productivity. It also
encouraged every organisation to focus on retaining talented employees instead of hiring new
one as it cost more from retaining. This will help in saving the money and cost of the
company that incurred in recruiting and training new employees in the organisation. The
talented employees are skilled and motivated in order to perform their task in better manner.
5

Chapter Two: Literature Review
2.1 Introduction of Literature Review
A literature review is defined as the survey of a comprehensive summary of a research
topic which is for books, articles, and sources of a particular area of topic of research. It is
refers to the critical evaluation of the study materials (Al-Thaqeb, and Algharabali, 2019). It
is an overview of the previous works on a particular topic. In other words, literature review is
a specific summary from the previous topic. Where the topics includes article research,
research, books and other sources. The aim of the literature review is duplication of the
previous research. It is like a survey which is of scholarly, journal and books. It is done to
clarify the research in a theoretical concept on the specific topics. Literature review is an
important term which helps in duplication of the past research (Burke, 2019).
2.2 Main Body (with Headings and Sub-headings)
Explain meaning of talent management.
According to the point of view of Alpern (2018), Talent management is the strategic
process that helps to get the right talent within the organization. It is the term which is used
by the companies in recruiting the employees and select the talented employee for the vacant
positions. Talent management helps to improve the overall performance of the business by
making the employees more productive with the help of talent management. It other words,
talent management is refers to the process which helps to motivate and develop the high
performance of the employee which helps to increase the performance of the organization.
Talent management helps to attract and retain the employees and develop their skills for the
organisation. Talent management is an important term for every organization that helps to
improve the productivity of the organizations.
In opinion to view of Tran (2022), talent management play a vital role in every
company or organization which helps to improve the productivity of the employees and
develop their skills for the future growth. Talent management is the process of attraction,
retaining and selecting the candidate for the vacant position and develop their skills for future
growth of the company. Talent management helps to develop the employees performance by
motivating them which helps to improve the performance of the employees with
effectiveness. It is the term of management which provides many strategies to improve the
performance of the employees. Talent employees helps to improve the overall productivity of
6
2.1 Introduction of Literature Review
A literature review is defined as the survey of a comprehensive summary of a research
topic which is for books, articles, and sources of a particular area of topic of research. It is
refers to the critical evaluation of the study materials (Al-Thaqeb, and Algharabali, 2019). It
is an overview of the previous works on a particular topic. In other words, literature review is
a specific summary from the previous topic. Where the topics includes article research,
research, books and other sources. The aim of the literature review is duplication of the
previous research. It is like a survey which is of scholarly, journal and books. It is done to
clarify the research in a theoretical concept on the specific topics. Literature review is an
important term which helps in duplication of the past research (Burke, 2019).
2.2 Main Body (with Headings and Sub-headings)
Explain meaning of talent management.
According to the point of view of Alpern (2018), Talent management is the strategic
process that helps to get the right talent within the organization. It is the term which is used
by the companies in recruiting the employees and select the talented employee for the vacant
positions. Talent management helps to improve the overall performance of the business by
making the employees more productive with the help of talent management. It other words,
talent management is refers to the process which helps to motivate and develop the high
performance of the employee which helps to increase the performance of the organization.
Talent management helps to attract and retain the employees and develop their skills for the
organisation. Talent management is an important term for every organization that helps to
improve the productivity of the organizations.
In opinion to view of Tran (2022), talent management play a vital role in every
company or organization which helps to improve the productivity of the employees and
develop their skills for the future growth. Talent management is the process of attraction,
retaining and selecting the candidate for the vacant position and develop their skills for future
growth of the company. Talent management helps to develop the employees performance by
motivating them which helps to improve the performance of the employees with
effectiveness. It is the term of management which provides many strategies to improve the
performance of the employees. Talent employees helps to improve the overall productivity of
6
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the company and achieve the goals with success. For every company or organization it is
necessary to have a talented employees for the organization growth.
Discuss role of line managers in talent management and retention.
According to Li, Duverger, and Yu (2018), the role of line manager in talent
management and retention play a vital role because it is helps to motivates the employees to
work hard and give their best for the organization growth. The role of Line manager in talent
management helps to change the demographics, boost the employees energy, motivates the
employees etc. the role of line manager in retention including it is helps in personalization,
identification, development etc. line manager is an important term for every organisation
which helps to changes the overall performance of the employees for the organization
growth.
As per the view of Ashton (2018), for every organizations talent management is an
important term which can be done by the line manager. The role of line manager in retention
and talent management is a important concept because line manager helps to manage and
control the overall activity of the employees and improve their performance for the
organization goal. In a company or organization managers helps to improve the productivity
of the employees which helps to develop the employees talent. The role of line manager in
retention is to select the best and talented candidates for the vacant job which helps in growth
of the organization.
Explain different challenges of talent management strategies
According to the view of De Tuya, and et.al (2020), there are different types of
challenges of talent management strategies which includes encouraging passion, offering
impressive salaries, embrace new interests, giving engaging work, being open mind, attract
talent first etc. these challenges of talent management faced by the every manager because it
is difficult to find the right and talented candidate for the vacant position. There are different
types of people where it is difficult to trained them. people have different opinion which is
also affect the talent management.
In opinion to Liu, and et.al (2018), there are many issues and challenges of the talent
management strategies which including communication of people, analysis the employee
performance, find the talented employees for the organization, encourage passion etc. it is
difficult to find the talent in people where people has their own opinion and decision. It is
7
necessary to have a talented employees for the organization growth.
Discuss role of line managers in talent management and retention.
According to Li, Duverger, and Yu (2018), the role of line manager in talent
management and retention play a vital role because it is helps to motivates the employees to
work hard and give their best for the organization growth. The role of Line manager in talent
management helps to change the demographics, boost the employees energy, motivates the
employees etc. the role of line manager in retention including it is helps in personalization,
identification, development etc. line manager is an important term for every organisation
which helps to changes the overall performance of the employees for the organization
growth.
As per the view of Ashton (2018), for every organizations talent management is an
important term which can be done by the line manager. The role of line manager in retention
and talent management is a important concept because line manager helps to manage and
control the overall activity of the employees and improve their performance for the
organization goal. In a company or organization managers helps to improve the productivity
of the employees which helps to develop the employees talent. The role of line manager in
retention is to select the best and talented candidates for the vacant job which helps in growth
of the organization.
Explain different challenges of talent management strategies
According to the view of De Tuya, and et.al (2020), there are different types of
challenges of talent management strategies which includes encouraging passion, offering
impressive salaries, embrace new interests, giving engaging work, being open mind, attract
talent first etc. these challenges of talent management faced by the every manager because it
is difficult to find the right and talented candidate for the vacant position. There are different
types of people where it is difficult to trained them. people have different opinion which is
also affect the talent management.
In opinion to Liu, and et.al (2018), there are many issues and challenges of the talent
management strategies which including communication of people, analysis the employee
performance, find the talented employees for the organization, encourage passion etc. it is
difficult to find the talent in people where people has their own opinion and decision. It is
7
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difficult to motivates the employees because there are many people who don't want to listen
properly because of their behavior.
2.3 Conclusion of Literature Review
From the above literature review it has been concluded that talent management is an
important aspect for every organization or industry which helps to improve the performance
of the employees by motivates them to work hard and improve their performance. Talent
management is the term which is helps to retain the talented employees for the vacant
position. With the help of talent management organizations can improve the productivity. It
has been analysis that it is necessary to have a talent within the organization which helps to
compete with competitors. For the good talent management, line manager play a important
role which helps to retain the employees and motivates them to increase the organization
growth. It has been analysis that to complete the process of talent management there are some
problems which is faced by the managers where it is analysis that there are different types of
people and their skills so it is difficult to retain them because of their behaviour. The overall
study has been analysis that talent management the term which play a important role in every
organization to retain and select the best and talented employees for the organization.
8
properly because of their behavior.
2.3 Conclusion of Literature Review
From the above literature review it has been concluded that talent management is an
important aspect for every organization or industry which helps to improve the performance
of the employees by motivates them to work hard and improve their performance. Talent
management is the term which is helps to retain the talented employees for the vacant
position. With the help of talent management organizations can improve the productivity. It
has been analysis that it is necessary to have a talent within the organization which helps to
compete with competitors. For the good talent management, line manager play a important
role which helps to retain the employees and motivates them to increase the organization
growth. It has been analysis that to complete the process of talent management there are some
problems which is faced by the managers where it is analysis that there are different types of
people and their skills so it is difficult to retain them because of their behaviour. The overall
study has been analysis that talent management the term which play a important role in every
organization to retain and select the best and talented employees for the organization.
8

Chapter Three: Methodology
3.1 Research Approach
The term "research approach" refers to the practise of using such approaches in research to
make the study execution process as straightforward as feasible. In order to accomplish
the research promptly, the researcher must choose the appropriate research approach.
There are two sorts of research methods: inductive and deductive research. In order to
handle the study methodically, the current investigation will be controlled using a
deductive technique.
3.2 Research Strategy
The phrase "research strategy" refers to the techniques used in research with the primary goal
of gathering and analysing data correctly. There are many different research strategies,
such as archive theory, survey, observation, and so on. In order to conduct the research
methodically, the current study will use a survey research approach. The survey research
strategy can be used to collect numerical data on the research, which will benefit the
researcher in reaching the overall research objectives.
3.3 Research Methodology
The term "research methodology" refers to a chapter that deals with various areas of data
collection in order to attain research objectives. The following are some of the methods
that were used in this research.
3.4 Research Tools
Research decision is the process of determining what information will be obtained and how it
will be obtained. The two types of research that are offered are quantitative and
qualitative research. Quantitative research will be used to acquire in-depth and numerical
data on the study's topic in today's research. This is a reliable process that will assist the
researcher in reaching his or her research objectives
9
3.1 Research Approach
The term "research approach" refers to the practise of using such approaches in research to
make the study execution process as straightforward as feasible. In order to accomplish
the research promptly, the researcher must choose the appropriate research approach.
There are two sorts of research methods: inductive and deductive research. In order to
handle the study methodically, the current investigation will be controlled using a
deductive technique.
3.2 Research Strategy
The phrase "research strategy" refers to the techniques used in research with the primary goal
of gathering and analysing data correctly. There are many different research strategies,
such as archive theory, survey, observation, and so on. In order to conduct the research
methodically, the current study will use a survey research approach. The survey research
strategy can be used to collect numerical data on the research, which will benefit the
researcher in reaching the overall research objectives.
3.3 Research Methodology
The term "research methodology" refers to a chapter that deals with various areas of data
collection in order to attain research objectives. The following are some of the methods
that were used in this research.
3.4 Research Tools
Research decision is the process of determining what information will be obtained and how it
will be obtained. The two types of research that are offered are quantitative and
qualitative research. Quantitative research will be used to acquire in-depth and numerical
data on the study's topic in today's research. This is a reliable process that will assist the
researcher in reaching his or her research objectives
9
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3.5 Sampling
The process of selecting tiny samples that will represent the full population is known as
sampling. There are two types of sampling: probability and non-probability sampling.
3.5.1 Identifying Population and Research Site
The study used a sample size of s for the study. 100 participants are there for this research
3.5.2 Sampling Strategy
In the current investigation, probability sampling will be used in this report.
10
The process of selecting tiny samples that will represent the full population is known as
sampling. There are two types of sampling: probability and non-probability sampling.
3.5.1 Identifying Population and Research Site
The study used a sample size of s for the study. 100 participants are there for this research
3.5.2 Sampling Strategy
In the current investigation, probability sampling will be used in this report.
10
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Chapter Four: Findings (Data Analysis and Presentation)
Frequency distribution table
Q1) Do you think, line managers play a very
important role in managing the talent of
employees within an organisation?
Frequency
a) Yes 50
b) No 20
c) May be 30
Q2) As per your perspective, what is the
importance of talent management within the
UK retail industry?
Frequency
a) Increase employee engagement 40
b) Improves business performance 30
c) Increases customer satisfaction 20
d) Increased productivity of the company 10
Q3) As per your thinking, how line managers
help Tesco in managing and retaining
talented employees within an organisation?
Frequency
a) Create positive working environment 30
b) Guide and support employees 10
c) Maintain high transparency 20
d) Provide rewards and compensation 40
Q4) As per your idea, what are the various
types of talent management strategies that
Frequency
11
Frequency distribution table
Q1) Do you think, line managers play a very
important role in managing the talent of
employees within an organisation?
Frequency
a) Yes 50
b) No 20
c) May be 30
Q2) As per your perspective, what is the
importance of talent management within the
UK retail industry?
Frequency
a) Increase employee engagement 40
b) Improves business performance 30
c) Increases customer satisfaction 20
d) Increased productivity of the company 10
Q3) As per your thinking, how line managers
help Tesco in managing and retaining
talented employees within an organisation?
Frequency
a) Create positive working environment 30
b) Guide and support employees 10
c) Maintain high transparency 20
d) Provide rewards and compensation 40
Q4) As per your idea, what are the various
types of talent management strategies that
Frequency
11

help Tesco in gaining high growth and
success in the UK retail market?
a) Providing training and development
opportunities
50
b) Reviewing performance of employees 20
c) Recognise and appreciate employees 10
d) Increase motivation among workforce 20
Q5) As per your perspective, what are
different types of challenges faced by Tesco
at the time of implementing strategies related
to talent management within the company?
Frequency
a) Ineffective leadership 40
b) High employee turnover 30
c) Poor recruiting strategies 15
d) Inexperience with the latest technology 15
Q6) Do you think, talent management
strategies adopted by line managers are
fruitful in retaining and satisfying the
employees working in Tesco?
Frequency
a) Strongly agree 30
b) Agree 10
c) Neutral 50
d) Disagree 10
Q7) As per your knowledge, what is the Frequency
12
success in the UK retail market?
a) Providing training and development
opportunities
50
b) Reviewing performance of employees 20
c) Recognise and appreciate employees 10
d) Increase motivation among workforce 20
Q5) As per your perspective, what are
different types of challenges faced by Tesco
at the time of implementing strategies related
to talent management within the company?
Frequency
a) Ineffective leadership 40
b) High employee turnover 30
c) Poor recruiting strategies 15
d) Inexperience with the latest technology 15
Q6) Do you think, talent management
strategies adopted by line managers are
fruitful in retaining and satisfying the
employees working in Tesco?
Frequency
a) Strongly agree 30
b) Agree 10
c) Neutral 50
d) Disagree 10
Q7) As per your knowledge, what is the Frequency
12
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