Literature Review (Part 2): Training, Development, and Performance

This literature review, submitted to Desklib, explores the critical role of training and development in enhancing employee performance within an organization, specifically referencing the context of Melita. The review begins with an introduction that emphasizes the importance of literature reviews in evaluating research objectives and drawing valid conclusions. The main body delves into the concepts of training and development, drawing on the works of Armstrong (2018) and others, highlighting how training programs improve employee skills and knowledge, and how development focuses on enhancing employees' abilities to manage complex situations. It underscores the importance of training and development programs in improving overall company performance, addressing employee weaknesses, improving employee performance, and increasing employee satisfaction. The review also discusses ways to maximize employee performance, such as providing benefits, focusing on performance, and determining training needs. The conclusion summarizes the key findings, reiterating the value of training and development in enhancing employee loyalty, productivity, and overall organizational success, with references to relevant books, journals, and online resources.

Literature Review
(Part 2)

Table of Contents
Submission 2: Literature Review.....................................................................................................1
Chapter 1: LR Introduction.........................................................................................................1
Chapter 2: Main body..................................................................................................................1
Chapter 3: Conclusion.................................................................................................................4
REFERENCES................................................................................................................................6

Submission 2: Literature Review
Chapter 1: LR Introduction
Literature review is an important part of the whole project as it helps in evaluating the
entire research objectives in appropriate way. With the help of this section, researcher can easily
analyse the information and also take right decision to draw a valid conclusion. Mainly, this
research section includes various objectives through which investigator critically analyse and
evaluate the information about research topic. In this, researcher includes different authors and
writers to give their views and opinion which provide support to investigator at the time of carry
out the research activities (Paillé and et. al., 2014). Along with this, it also provide summary of
research objectives with authors perspectives. It is relate with the secondary sources because in
this all the information and data gather by different writers, books, journals, and many more
articles. By this researcher easily implement all the research activities to make proper study and a
the same time also draw a valid conclusion. In addition of this, the main purpose of literature
review is to determine the constructive analysis for gathering relevant data and information. With
the assistance of this, researcher identify key findings, contraction for analysing the data in
effective manner. One of the main advantage of using this section is to gather relevant
information which support in improving the chances of attaining positive end results of the
research.
Chapter 2: Main body
Concept of training and development
According to Armstrong, (2018), training and development is determined as an
organizational efforts which help workers to acquiring basic skills and knowledge towards the
specific activities within the organization. For attaining success in market place, company have
to be responsible for providing better development programs to their employees so that they can
easily perform their task and attain set goals and objectives in allotted time frame. Mainly,
training is considered as an learning experience that relatively change as well as improve the
ability of workers at workplace to perform their task in effective manner.
Training is a continuous process theory through which new and existing workers can
improve their skills and knowledge towards the specific areas. Thus, it is important for Melita to
conduct training and development programs as per workers needs and wants at workplace. This
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will improve the overall performance of the company and its workers as well. In addition of,
development is related with those job activities in which workers needs to improve their duties
through which they can easily accept challenges and complex situation. Mainly, development is
an systematic maintenance of personal qualities of employees which support them at the time of
performing their organisational task and role.
Furthermore, training and development programs are vital for every workers present in
the organization to enhance their productivity level to perform allotted task in effective way. As
it consider as a ongoing process which includes various points that help in improving
performance of workers. All these are as follows:
 Understanding training needs of the workers
 Select appropriate workers to participate in the training efforts.
 Conduct effective training program.
 Give better training opportunities to the workers to improve as well as develop new skills
and knowledge.
All these are appropriate for workers who are perform in Melita to improve performance
level of the worker at workplace. As the main purpose of providing training and development is
to improve job performance of the workers towards the organizational task. With the help of this,
employees can easily perform their task and improve the chances of attaining set goals and
objectives. Thus, training and development is considered as a vital concept for business
organization to improve current or future employees performance by increasing workers ability
to effectively execute the assign task. On the other side, if workers does not receiving proper
training at workplace than they fail in managing and performing their allotted task in effective
way. One of the main advantage of providing better training and development programs is that
the manager of the company can easily enhance learning skills of the employees. Training and
development is an important way to improving and polishing skills and knowledge of workers to
make them able to perform complex task. This will contribute in retaining workers within the
company and at the same time also encourage them to perform their best.
Importance of training and development on improving workers performance
According to Shelley Frost, (2018), training and development is an crucial opportunity
through which workers can easily expand their skills and knowledge. Mainly, it provide both
company and its worker with benefits which help them in enhancing the productivity level of the
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workers. Along with this, it also allow employees to acquire new and innovative skills to
improve their performance level at workplace. With the assistance of this, workers are able to
perform well and achieve set goals and objectives. For attaining success in market place, it is
vital for Melita to conduct training and development programs to their new and existing workers
to improve their ability to execute their activities effectively and attain positive outcomes.
Mainly, training and development increase job knowledge of workers through which they easily
manage their performance and also tries to increase productivity level. With the help of this,
company attain long term goals and objectives in appropriate time frame. A training and
development programs brings workers to a higher level so that they improve their skills and
knowledge towards the specific areas. This will reduce weak links within the company and at the
same time also improve the chances of attaining success at market place. In this context, there
are some major importance of training and development which help Melita to enhance their
productivity level. All these are as follows:
Addressing weaknesses: Most of workers have some weakness at workplace. In this,
training programs help them in enhancing their skills and knowledge towards the specific areas.
By this workers can improve their capabilities to perform well as reduce the chances of arsing
any kind of issues at workplace. In context of Melita, by providing training and development
programs company can easily creates positive work environment in which workers easily
perform their best and attain favourable results.
Improving employee performance: In an organization, employees who are receiving
training programs can easily perform well and also tries to put their best to attain set goals and
objectives. Training may help in building confidence level in employees which make them able
to perform their best and understand their responsibilities. Along with this, continuous training
also keep workers productive and able to attain positive outcomes. With the help of this,
employees can easily improve their overall performance level.
Employee satisfaction: Training and development programs have the best advantage for
employees in business organization to improve their values and skills through which they easily
enhance their productivity level. Along with this, training creates a effective and supportive
workplace in which workers are perform well as also feel more satisfaction towards their job and
activities.
Ways by which performance level of employees can be maximized within Melita
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According to Devid, (2011); Employees are the main asset for business organization to
attain success at market place. Without employees company fail in managing their day to day
activities and also face issues at workplace. Thus company needs to improve performance level
of the workers so that they can easily attain long term goals and objectives. In this context
training and development play vital role in managing as well as improving workers productivity.
By receiving proper training and development, employees can easily make their performance
positive and also enhance the chances of attaining positive results. Thus, manager of company
needs to manage workers performance at workplace by providing them training programs. There
are some important ways by which performance level of the workers get increased. All these are
as follows:
Provide benefits to employees: It is important for manager of the company to provide all
the benefits to their workers like incentives, rewards and many more. All these are vital role in
improving performance level of the workers at workplace and also encourage them towards the
set goals and objectives.
Focus on employees performance: It is also an important way to maximize the
performance level of the workers. In this, manager needs to focus on their performance at the
time of performing their activities workplace. This will increase the chances of enhancing overall
performance level of the workers and company as well.
Determine training needs: This is the way by which manager evaluate overall
performance of the workers and also determines needs of training to improve their performance
level. By providing them better training and development programs as per their needs and wants
workers can easily enhance their productivity level and also attain set goals and objectives in
allotted time frame.
Chapter 3: Conclusion
From the above mentioned report, it has been concluded that literature review includes
various authors views and opinion towards the particular topic and areas through which
researcher can easily analyses overall data and information. Along with this, it also related with
secondary method of research in which investigator includes various authors and writers to give
their perspectives for undertaking research activities. This will provide better support to
researcher to take right decision and at the same time also draw a valid conclusion. In addition of
this, the main topic of literature review is training and development by which investigator can
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easily gather relevant data and information. Mainly, training and development play vital role in
improving workers skills and knowledge about specific area. It also provide support to them at
the time of performing their allotted task. It also has been summarized that, training and
development also enhance productivity level of the employees within the business organization
that directly contribute in making overall performance of the company competitive at market
place. In context of Melita, they needs to provide better training and development programs to
their workers as per their needs and wants so that they can easily make them able to accept
challenges and complex situation and attain positive outcomes. With the help of this, company
enhance their brand image and attain competitive advantage in market place for its rivals. As per
above discussed literature review, it also analyzed that training and development important for
workers to make them loyal towards the company and its activities as well. As it increase
employees retention, employee productivity, addressing weaknesses, increase employees
satisfaction and many more. All these are help business organization to attain success in market
place.
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REFERENCES
Books and journals
Anitha, J., 2014. Determinants of employee engagement and their impact on employee
performance. International journal of productivity and performance management.
63(3). p.308.
Ford, J. K. ed., 2014. Improving training effectiveness in work organizations. Psychology Press.
Armstrong, M. and Taylor, S., 2014. Armstrong's handbook of human resource management
practice. Kogan Page Publishers.
Tims, M., B. Bakker, A. and Derks, D., 2014. Daily job crafting and the self-efficacy–
performance relationship. Journal of Managerial Psychology. 29(5). pp.490-507.
Cummings, T. G. and Worley, C. G., 2014. Organization development and change. Cengage
learning.
Paillé, P. and et. al., 2014. The impact of human resource management on environmental
performance: An employee-level study. Journal of Business Ethics. 121(3). pp.451-466.
Online
Concept of Training and Development in the Work Place. 2017. [Online]. Available
through:<https://www.businessplan.com.ng/concept-training-development-work-
place/>.
The Importance of Training & Development in the Workplace. 2018. [Online]. Available
through:<https://smallbusiness.chron.com/importance-training-development-workplace-
10321.html>.
Maximize Performance. 2011. [Online]. Available through:<http://www.davidzinger.com/6-
ways-managers-can-maximize-performance-through-employee-engagement-12702/>.
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