Analyzing the London Eye: A Travel Blog and Media Reflection

This report presents a detailed analysis of a travel blog documenting a visitor's experience at the London Eye in London, England. The blog highlights the attraction's features, including the panoramic views, the 30-minute ride, and the skip-the-line ticket option. The author emphasizes the accessibility features, such as accessible parking, automatic doors, and routes suitable for wheelchairs and pushchairs. The report also discusses the communication facilities, including audible alarm systems, clear signage, and hearing loop systems. Furthermore, the blog reflects on the visitor's prior perceptions based on media coverage and compares those expectations with the actual experience, concluding that the media accurately portrayed the destination and its services. The analysis underscores the London Eye's commitment to providing a positive experience for all visitors, irrespective of their needs, and highlights the importance of accurate media representation in shaping visitor expectations. The report meets the requirements of the assignment brief which required a travel blog and media comparison.

Destination Blog

Experience of Visiting “The London Eye”
I visited to one of the greatest attraction of UK, exist in London the capital of England i.e.
“The London Eye”. It is one of the largest observation wheel in Europe. This was built as mark
of millennium celebrations in year 2000. It has individual glass capsules that offers the
spectacular view of the city. This felt as the circular tour rising 443 feet above Thames. The
journey lasts to 30 minutes, often quicker than the time spent on lining for turn. One of the best
option to skip the option of line is London Eye: Skip the line Ticket. It is an advance ticket that
provide assistance in ascertaining service at any time on the day of planning to visit at London
Eye. The experience of ride showcases the breath-taking 360 degree views of the capital along
with its famous landmarks. The London Eye has total number of 32 capsules that provide ever
changing perspective of London. On a clear day, this will help to see up to 40 kilometres and
keep close enough to see the spectacular details of the city. Here, the attached special event helps
to gain life longer experience through accessing London Eye 4D activity, free with every ticket.
This help to see the London through unique perspectives and multi-sensory special effects that
includes wind, bubbles and smell. This is a four-minute show and perfect to watch at the start of
visit.
I had a good experience of The London Eye visit. The place is so spectacular with positive
energy and vibes along with great presence of large number facilities. The venue has the special
facility regarding the booking of advance tickets. I used the same facility where I got the tickets
for accessing the place at any time on a particular day. This benefited me as saves time of lining
up in que for tickets. Also, provide the freedom to visit at any time on a day so, I am not bound
to reach on time for collection of a ticket. This is the effective associated feature that provide
flexibility to visitors and allows to plan the trip with their family and friends to enjoy the time.
They have the good parking facility so it helped me in easy parking without any confusion. Also,
I felt good by seeing that they have special facilities regarding to those who are disabled. They
allowed them to park the vehicles within 50 fifty meters of main entrance. The access to main
venue is simple where flat route is present from the parking area to entrance. The same is used
by me for entering as much convenient and simple. I amazed with the number of facilities they
arranged for the persons who have some kind of issues or old in age. Here, assisted wheel chair
access facility is present along with not assisted if someone want to manage things by own. Also,
ramps are there with handrails to provide support who are old in age. Some other options are also
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present regarding entering for effective handling or guiding of tourist’s like temporary ramps and
ramps from the parking area to entrance. All these must helpful in creating positive perception of
visitors whether having disability or not towards management practices as they will definitely
ensure positive experience from the visit to this specific place. The place has automatic doors
from which I entered inside. I am impressed with this facility as help me to safeguard from the
high risk of contamination in the current time of environment. Also, I felt good that they take
care of those who are disabled and manage things by their own. In this situation, they can easily
enter from automatic doors operated with the aid of sensors. This associated feature has dual
importance in current period of time where allows contamination free entry along with assistance
to those who are disabled. After the entering into the main place, main aspect is about routes for
accessing different facilities. I found that all the routes are suitable in respect to accessing
different facilities. This is only in the case of limited mobility users. I felt good that arrangements
for those who are old and disabled is not limited to the entrance. Proper arrangement is present
for accessing different facilities after entering inside to the main place. Here, all the routes are
suitable for pushchairs or prams and wheelchair users. There is proper seating arrangement for
limited mobility users along to the routes. For suitability and safeguarding the health of all the
persons, there is handrail with steps along with ramps. This assist the old age people and children
in convenient forwarding towards their destination. At the time of visit, I found that place has
good communication facilities that not only help me in learning the procedure of accessing
facilities but also build trust over their safeguarding measures. Here, the audible alarm system,
clear signage and visual alarm system are not only effective in direction of providing all
information about emergency situation but also assist in exit from the safest route. This has large
importance in any type of venue because health safety is prime in attraction of large number
visitors. This will must have the positive impact over perception of visitors where they feel safe
and secure at the time of their presence in venue. During the visit, I used the hearing loop system
that available inside. This helped me in gathering of effective information and direction in audio
format. I also seen that all the touchscreens or films have visual and audible subtitles so each and
every can understand easily either suffering from any kind of disability or not. The place has
good bathroom facilities. I noticed that they did good arrangements for persons with wheelchair.
They will easily access the toilets with their wheel chairs without any assistance. I also sawed the
emergency call system in case when someone stuck inside or had some another kind of issue.
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These are good steps in the direction of safeguarding the privacy and health of persons. While I
am roaming inside the place, I sawed that there are number of special facilities exist in
providence of safety to those who are disabled or any other kind of issue that made incompetent
as compared to other normal person. In this regard, the numerous services present includes
emergency evacuation for guests with disabilities, facility of ramp or lift to the shop, availability
of special staff for assistance, trained staff for handling disabled persons and availability of free
wheelchairs. All these are effective towards creating trust among the society and people that
management is concerned about the safety of everyone and have presence of sufficient measures.
Before to visit The London Eye, I have good image about the destination along with the
associated facilities. I have the perception about existence of all safety measures along with
presence of staff that working in direction of delivering positive experience to all visitors. I also
have expectations regarding existence of numerous facilities for assistance of disabled and old
age people. I have all these positive perception towards destination and its services because of
the media coverage and the provided information from their side. The same is visible in their
provided video clips where they showcase how the staff help people in improving their
experience and using all associated facilities. The information about advance booking and
associated benefits was also provided by media. In reality, mine experience was good. All the
information’s I gained from the media source were true. I booked the advance ticket where get
the benefit of visiting at any time on a particular day without standing in a long que. All the
number of facilities were same as I sawed in the video clips of media. The staff members were
always ready to help the needy so they can enjoy the trip and ascertain the positive experience.
There were many special arrangements for the disabled persons from the parking to their access
in building. This was not limited to this level only. Here, I sawed the similar assistance was
provided inside of the venue regarding safety of disabled’s. There was presence of all different
number of equipment’s so everyone can gain the effective guidance or direction towards
reaching their destination. Here, I used their special hearing loop system that provides the
information in audio form regarding different important aspects along with various facilities that
actually exist at the place for the benefit of all visitors. There was no change in my perception
about the gained information from the different media sources after having visit to the particular
place. I found everything same as presented by media. This clearly depicts that the information
provided by media is true and correct in nature. It will be also understood from my visit that
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existing level of services within the destination “The London Eye” is high and competent
towards delivering the valuable experience to all of their visitors irrespective to their nature and
associated characteristics.
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