Effective Running of the London Tube System: A Communication Project

This project focuses on improving communication within the London Tube system, particularly during peak tourist seasons when the trains become hot and crowded. The assignment addresses the communication barriers arising from language differences and cultural misunderstandings between tourists and local Londoners. The solution identifies specific communication challenges and proposes strategies to overcome them, such as focusing on key words and signs, initiating conversations, and fostering cultural awareness. The report emphasizes the importance of understanding different cultures and body language to avoid misinterpretations and conflicts. It concludes that effective communication and cultural awareness are essential for reducing tensions and ensuring a positive experience for all users of the London Tube system. The project includes a poster and accompanying notes, with references to support the analysis and proposed strategies.

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Running of the London Tube System
SummerdddddduringSumme SummerIntroduction
The underground system of transit within London is
further known as London tube system. It is rapid public
transit system that serving in different regions like
London along with some adjacent counties such as
Essex and Hertfordshire. The level of tourism during the
summer time within London is on peak that resulted
into hot and crowded tube. The air conditioning is also
not working effectively in such conditions that create
the tension between the tourists and local Londoners
using tube to reach at their work and back home again.
The aspects that will help in effective running of tube
during above mentioned situation includes focusing
over determining communication barriers & their
removal and improving the awareness about different
cultures.
Language difference: The tourists come from the
different countries have different languages. This is
the prime reason behind the communication gap
between the tourists and locals. The different
language did not allow the Londoners to understand
their views along with disseminate their same.
Finally, this resultant into frustration and tension.
Cultural difference: The different culture is also
become barrier in effective communication. Some
belong from the culture where their voice tone and
body language is not perceived as convincible for
any further communication. This would be the
reason that those never feel comfortable with each
other that resultant into the situation of tension.
The strategies that will help to overcome
from the above communication barriers are
defined below:
Be calm and understanding from signs
and key words: Calmness is important to handle
the barrier of language difference. This help to
focus over key words and signs so the message can
be understood properly.
Communication barriers
In the current case, the tension exists
between the tourists and local Londoners where
there is no communication because they don’t
know each other simultaneously belong from the
different culture and community. Now, to
improve the situation must to identify the barriers
so further actions can be taken for their removal.
The different communication barriers in this
particular situation are provided below:
Strategies to overcome
barrier

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Strategies to overcome
barrier
Trying to start initial conversation: Starting of
initial level conversation is important before
jumping over conclusion on the basis of body
language. Such conversation helps to gain
knowledge about different behaviours and cultures.
Cultural awareness
The role of cultural awareness is important
towards improved communication. This will be
understood from the define below:
Not perceived wrong on the basis of body
language: If a person has knowledge about culture
then it helps in determination of the behaviour and
body language. This simultaneously helps to not
judge a person on mere basis of physical appearance.
Way to initiate conversation: Different
cultures have different sentiments. The
understanding about cultural knowledge further aid
in initiate better conversation.
Conclusion
It has been concluded from the above report that
communication is the effective aspect that helps in
bringing coordination between the two parties. It is
always seen that when there is communication gap
then the chance of conflict will be doubled in such
situations. To remove tension between parties, it is
must to have good communication and awareness
about each other’s culture.
References
Fischer, D., Posegga, O. and Fischbach, K., 2016. Communication barriers in crisis management:
A literature review.
Fong, E. H. and et al., 2016. Developing the cultural awareness skills of behavior
analysts. Behavior Analysis in Practice. 9(1). pp.84-94.
Angelova, M. and Zhao, Y., 2016. Using an online collaborative project between American and
Chinese students to develop ESL teaching skills, cross-cultural awareness and language
skills. Computer Assisted Language Learning. 29(1). pp.167-185.