London Underground: Communication Barriers and Solutions Report

This report analyzes communication challenges within the London Underground, focusing on barriers such as language and psychological factors, and providing solutions for effective business communication. It emphasizes the importance of clear language, active listening, and cultural awareness to foster understanding and collaboration. The report highlights the significance of feedback and positive body language in enhancing communication. It also provides an overview of how to overcome communication barriers and create a more effective and efficient workplace. It concludes that effective communication is crucial for decision-making, organizational success, and creating a unified work environment. The report also includes references to support the analysis. This report is ideal for students studying business communication and related fields, with a focus on practical strategies for improving workplace dynamics.

London Underground
Introduction
Communication involve exchange of ideas,
thoughts, views and opinions among two
parties so that an effective decision could be
taken. This report is based on London where
temperature is very high as this report
comprises of several barriers and ways to
overcome in order to ensure success in an
organisation and also it includes cultural
awareness so as to generate goodwill across the
globe.
Various communication barriers
Language barriers: This is one of the most
common barriers that is being practice today as
use of jargon and technical language between
sender and receiver create misunderstanding
and confusion among the subordinates. So, the
manager of company should use such language
which could be easily understood by receiver.
Physical barrier: this is caused due to the
long geographical distance between sender
and receiver which create hindrance and thus
give rise to conflict and dispute. Due to the
reason of background noise, the message
conveyed by sender would not be easily
understood by receiver as it results in lack of
trust and confidence among them.
Psychological barrier: In this type of
barrier, the sender sends the message in
anger and frustration and then later it regrets
on the message sent by it. This is generally
practice today and also create
misunderstanding among them.
Effective communication is essential as the
message sent by sender should have clarity and
should be presented in a concise manner which
create sense of team spirit and also help in
taking an appropriate decision. In London.
Various strategies could be adopted to reduce
barriers which are as follows:
Use of simple language: Proper usage of
language is essential in such a manner with
clarity and concise manner as it help to avoid
dispute and thus create a sense of trust among
the receiver and sender as meaningful message
is conveyed to the receiver.
Several ways in order to minimise
the barriers

The sender should be aware of the culture as it promotes unity of
command and thus ensure a success in future. The message conveyed
by sender should be presented in such a manner with proper clarity
and generate a meaningful sentence and is must be free from
technical words and abbreviation as it creates misunderstandings. The
message presented depict a complete picture of an organisation and
facilitate smooth flow of activities in a fair and efficient manner.
References
Fill, C. and Turnbull, S.L., 2016. Marketing communications: brands, experiences and
participation. Pearson.
Cannell, P. and Macintyre, R., 2017. Free open online resources in workplace and
Conclusion
Feedback: this provide suggestions and response of receiver and
provide an information that the message is understood by them. This
aids in strengthening the formal relationship and thus provide a clarity
among them as well as render an effective solution to their clients.
Active listening: this is one of the crucial strategies as through verbal
and non-verbal gestures such as eye contact and maintain positive body
language and listening with interest help in understanding the message
in a proper manner as well as it provide assistance in taking an effective
decisions so as to facilitate smooth operations of a business.
From the above information, it can be summarised that effective
communication help in ensuring success in an organisation and aids
in taking an appropriate decision and remove various barriers. Proper
use of gestures, positive body language and active listening generate
discipline and develop understanding of message in an efficient
manner.
Impact of cultural awareness