Change Management and Organisational Development Report - LPHY

This report provides a comprehensive analysis of change management and organizational development strategies for LPHY, a charity organization supporting hospice care. It examines the strategic and operational changes faced by LPHY, including the impact of COVID-19 and the need to adapt to a changing business environment. The report identifies and applies relevant change management models, such as Lewin's change management model and the ADKAR model, to help LPHY effectively manage change. It also discusses the role of organizational development in LPHY's future success, emphasizing the importance of internal environment development, culture management, planning, and professional human resource management. The report concludes with recommendations for LPHY to enhance its change management approach, including incorporating employee feedback, investing in training and development, and adopting universally recognized change management models. Desklib offers a range of solved assignments and study resources for students.

Change management
and organisational
development

Table of Contents
EXECUTIVE SUMMARY.............................................................................................................3
INTRODUCTION ..........................................................................................................................4
TASK ..............................................................................................................................................5
The strategic and operational of change for LPHY....................................................................5
Identification and application of an appropriate change management model that will LPHY to
deal with the change....................................................................................................................6
Change management approach which can be helpful for LPHY to deal with new
consequences and challenges......................................................................................................7
The role played by organisational development will in the future success of the company.......7
RECOMMENDATIONS.................................................................................................................9
CONCLUSION .............................................................................................................................10
REFERENCES..............................................................................................................................11

EXECUTIVE SUMMARY
The development of change management in an organisation helps in managing key
operations which are changed according to contemporary business environment. The mentioned
project report will include major aspects of change management to facilitate key business
activities and functions. In the recent times, change is considered as essential part of the
organisation which needs to be managed with the help of focused approach, that is covered in
this project. This project will also include key focus on major techniques and tools which are
helpful in handling the change. The project will also put emphasis on models of change
management in order to gain competitive advantage.

INTRODUCTION
In the functioning of a business it is major role of management to focus on change
management in order to achieve desired results. To achieve the desired results in a set period of
time, it is key role of a business to focus on increasing the chances of overall development by
considering all dimensions of change management (Das, 2019). Change management also brings
new opportunities and challenges for the organisation which demands for formulation of
strategic choices that are beneficial for change management. In the recent times, it is more
significant for an organisation to focus on development by taking into consideration key goals
and objectives. In this project example of LPHY organisation is taken into consideration, a
charity based local organisation which provides help to Hospice care to the local community.
This can be carried out via a present of minimum £1m in line with 12 months to an NHS Hospice
with the aid of using permitting the supply of extra provider which incorporates listening
provider for the lately bereaved along side the Hospice of Home and Day Hospice. This report
will include major approaches to deal with the change management are effective in development
of a focused technique which also brings organisational stability. The project will cover
application of various change management models which are helpful in increasing business
growth and development. This report will cover development of strategic and planning and
frameworks which are helpful in increasing the systematic strategy to development of business.

TASK
The strategic and operational of change for LPHY
To develop effectiveness in managing change it is essential for the business entity to
focus on development of key changes which are faced by LPHY. The major function of a
business is to support change-management with the help of making correct strategic choices. The
operational changes in LPHY are creating major changes in the company which can impact on
its functioning. The business organisation should focus on analysing the external and internal
factors in a well defined manner to face the strategic and operational change in an effective
manner. The LPHY is increasing the shop numbers in order to provide crucial support to its fund
raising. The company is also involved in creating a new business environment to face major
challenges and issues at the marketplace (Doppelt, and McDonough, 2017). Recently, the
Pandemic COVID-19 have impacted on the major operations of the company in order to face
major changes that are ineffective. It is one of the key role of a business to focus on facing
change in a systematic manner with the support of policies and plans that are designed by higher
level authorities. Main task of LPHY is to focus on increasing the chances of business
development by developing a competitive strategy.
Key emphasis of LPHY organisation should be on analysing of the following factors
which are effective in dealing with change. The business should focus on the following factors in
order to survive at the marketplace related to operational and strategic change:
 Macro factors- The macro factors are most important factors which helps a business
entity to analyse the external factors. In order to implement best practices related to
change management, it is crucial for the business entity to develop focused approach in
assessment and evaluation of external factors like competitors, stakeholders and policies
formulated by legal authorities.
 Implementation of formulated idea- To deal with the change, the LPHY should
develop and formulate major business idea which is important for whole business welfare
(Galli, 2018). It is one of the key role of a business to analyse competition in order to lead
the marketplace with increasing market share.
 Development of cross functional changes- The cross functional changes help a business
entity to recover from a major change situation. In order to deal with major consequences

and challenges related to change cross functional departments like human resource,
marketing and financial management must be linked with each other in order to achieve
key goals and objectives.
Identification and application of an appropriate change management model that will LPHY to
deal with the change
The key areas of a business should developed with the help of effective change
management approach. In the recent times many international and national companies including
LPHY take the support of change management models in order to increase the competitive
strength. The change management models provide scientific approach to deal with all
consequences of change and also helps in increasing the approach to deal with employees. The
main threat to LPHY is emerging and looming on the zenith which can impact on its key
functions and goals. In order to gain competency edge, it is necessary for the LPHY to
implement best practices order to develop key practices (Huffington, Cole, and Brunning, 2018).
The change management model is essential to be implemented with key control over major
activities. The application of Lewin's change management model for the LPHY organisation is
mentioned below:
 Unfreeze- The primary stage in this model is related to assessment of key things whihc
are happening in the business entity currently. In this approach a business focuses on key
ways of analysing the whole siuation in a critical manner to perform actions in order to
increase the approach to change. This stage is also beneficial in increasing the chances of
expansion and growth of the business and taking advantage of the business opportunities.
 Freeze- This is the most important stage in this model which states that all the change
based strategies are implemented. The LPHY organisation should develop major stages
related to change by focusing on the actual change (Lozano, 2022). This stage is related
to development of key factors that will help the LPHY to develop change managmement
based approach.
 Refreeze- This stage includes the coming back to the business operations which were
performed according to the old situation. In the recent times, many global and domestic
companies consider the refreeze stage as the most crucial stage to develop precise
operations.

ADKAR change management model
 Awareness- The management of a company must ensure that the awareness related to
change and its dimensions should be developed in the employees. In order to increase the
awareness in employees, it is major responsibility of management to develop knowledge
in the employees for facing the change.
 Desire- In this stage, the LPHY organisation should focus on in involving the employees
who wants the change. In order to deal with the desire of change, it is essential role of a
business to focus on developing change related aspects.
 Knowledge- The circulation of the information related to change should be developed by
the business entity in order to increase key approach to deal with new conditions
(Mansaray, 2019). The knowledge related to change is developed in a key way which
helps in development of focused policies.
 Ability- The skill development should be ensured by management of LPHY to face
change with focused development. In order to deal develop competencies and abilities, it
is major role of management to provide training and development.
Change management approach which can be helpful for LPHY to deal with new consequences
and challenges
It is essential for the LPHY charity firm to focus on managing various issues and
challenges related to change (Rosenbaum, More, and Steane, 2018). In order to develop
effectiveness at the marketplace it is main role of a business to focus on increasing approach
towards business development. The company can take assistance of human resource
management in management of employees related to change. The major factors which are to be
considered by LPHY business organisation are mentioned below:
 The top level management and strategic management of the company and their policies
should be analysed by a business.
 In order to lead the competition, it is necessary for companies to analyse external and
internal environment.
 LPHY organisation can also evaluate all the strategies planned by management to gain
marketplace growth.

The role played by organisational development will in the future success of the company
In the overall development of a business entity, it is main role of a business to focus on
organisational development. The application of organisational development will help the LPHY
company to gain future success along with increasing revenue and responsibility (Stark, 2022).
The LPHY organisation should take into consideration following elements in order to achieve
organisational development:
 Internal environment development- The management of LPHY should focus on
analysing whole internal environment and develop crucial practices related to business
management. Development of workplace should be done in a professional manner to
increase output of employees.
 Culture management- The business should also focus on culture and its management in
order to increase the satisfaction of employees (Waddell, Creed, and Worley, 2019).
Major policies and plans related to development of culture will help the LPHY to deal
with new conditions. All the traditions and beliefs of employees should be taken into
consideration by management to develop effectiveness in management operations.
 Planning- The formulation of planning is essential for the LPHY organisation to develop
strategies and policies. It will support the business to eliminate risk associated with the
operations as well as increase effectiveness in key operations after change took place.
 Professional HRM- In order to gain desired success at the marketplace, LPHY should
hire professional and expert employees (Walker, 2018). These employees will be hired in
order to perform key operations with professionalism that will helpful in dealing with the
change by adopting key practices.

RECOMMENDATIONS
In order to develop a systematic approach at the marketplace, it is essential for the
organisation to follow key recommendations. The application of the below mentioned techniques
and approaches will help the business to move ahead of competitors and face the change:
 The suggesstions from employees should be taken into consideration in order to
perform essential modifications in change management strategy.
 LPHY should focus on increasing strength of business by adopting development and
training practices (Yavuz, 2020).
 LPHY should also consider the application of famous and universally adopted
change management models in order to lead the competition.
 The LPHY organisation must take into consideration strategies developed by higher
level authorities like board of directors to perform change management practices.

CONCLUSION
From the above stated report it can be concluded that a business entity should focus on
development of change management approach in order to deal with new conditions. Main role of
a business entity is to focus on development of key policies and plans which are helpful in
making the business more developed. This project concludes that key business practices related
to change are essential to be analysed and implemented with monitoring and supervision. This
project concludes that in order to lead the competition, it is essential for the business organisation
to set up new tools and techniques to increase business practices. This project also concludes that
major strategies related to change are followed by a business entity in order to develop effective
working environment for the company.

REFERENCES
Books and Journals
Das, A., 2019. Interventions for Organisational Development. Educational Quest, 10(3), pp.107-
118.
Doppelt, B. and McDonough, W., 2017. Leading change toward sustainability: A change-
management guide for business, government and civil society. Routledge.
Galli, B.J., 2018. Change management models: A comparative analysis and concerns. IEEE
Engineering Management Review, 46(3), pp.124-132.
Huffington, C., Cole, C. and Brunning, H., 2018. A manual of organizational development: The
psychology of change. Routledge.
Lozano, R., 2022. Organisational Change Management for Sustainability. In Toward Sustainable
Organisations (pp. 75-88). Springer, Cham.
Mansaray, H.E., 2019. The role of leadership style in organisational change management: A
Literature Review. Journal of Human Resource Management, 7(1), pp.18-31.
Rosenbaum, D., More, E. and Steane, P., 2018. Planned organisational change management:
Forward to the past? An exploratory literature review. Journal of Organizational Change
Management.
Stark, J., 2022. PLM and Organisational Change Management. In Product Lifecycle
Management (Volume 1) (pp. 421-452). Springer, Cham.
Waddell, D., Creed, A.,. and Worley, C.G., 2019. Organisational change: Development and
transformation. Cengage AU.
Walker, G., 2018. Change management: Organisational change. Training & Development, 45(2),
pp.30-31.
Yavuz, M., 2020. TOWARDS A BETTER COST AND QUALITY STRUCTURE THROUGH
ORGANISATIONAL DEVELOPMENT INTERVENTIONS: A CASE STUDY. The Journal of
Social Science, 4(7), pp.265-274.