LPHY Change and Organisational Development Presentation - MG630

This presentation provides an overview of change and organizational development within LPHY, a local charity supporting hospice care. It highlights the importance of strategic and operational changes, applying change management models like McKinsey 7s and Lewin's model to improve efficiency and achieve objectives. The presentation discusses how organizational development can contribute to LPHY's future success by improving recruitment, management style, and strategies, especially in overcoming the impact of COVID-19. It concludes that organizational development is crucial for boosting employee morale, effectiveness, and productivity, enabling LPHY to enhance its services and processes for providing hospice services to the local community. The references cited cover various aspects of organizational development and change management.

CHANGE AND
ORGANISATIONAL
DEVELOPMENT

Table of Contents
• Introduction
• Overview and background of LPHY
• The importance of strategic and operational change in organisation
• Identify, apply and evaluate an appropriate change management model integrated in the organisation
• The role of organisational development that will play in future success of the business
• Conclusion
• References

Introduction
• Organisational development refers to a field of study which
addresses modification as well as how it influences business
operations and workforce within those enterprises
• To define the concept of change and organisational
development the selected business is LPHY which is a local
charity. The main aim of this organisation is to provide
support to hospice care for local people.
• This presentation highlight the strategic and operational
importance of change in organisation.

Overview and background of LPHY
• LPHY is a local charity which provides services like funding and
charity to Hospice care for people in local community.
• The main aim of this organisation is to support the best Hospice care
of people who suffer from illness and poverty.
• For which they plans to double the number of their stores as currently
they operates more than 9 online shops as well as increasing
fundraising by 2 million pound so that they can be funded their more
additional community services.
• There are around 50 staff members and 400 volunteers helps them to
conduct operation of retail shops, hospice, fundraising and head office.

Importance of strategic and
operational change in organisation
The importance of strategies and operational change in context to
LPHY are as follows-
• Helps in increasing morale of employees
• Helps in productivity and effectiveness

Identify, apply and evaluate an
appropriate change management model
integrated in the organisation
In order to make changes the professionals of LPHY can use various
change management models in their organisation, working,
management to improve overall efficiency of business for the
achievement of objectives. They can use McKinsey 7s model and
Lewin's model of change to make effective changes, transformation
in their current policies, structure, culture.

Continue
The McKinsey 7s model in reference to LPHY
The 7 factors of this model are classified into two categories such as
soft and hard area. Which is divided on the basis of their nature that
is easier and harder to determine
• Strategy
• Structure
• Systems
• Skills
• Staff
• Style
• Shared values

Continue
Application of model
In order to use this organisational change tools to get better result, management can apply this by giving
importance to all elements equally. As to apply this tool in LPHY to make effective changes managers must
determine the areas that are not effectively aligned then identify the optimal organisation design as
problems in retail and non retail stores.

LEWIN'S MODEL OF CHANGE
Managers of LPHY can use this model by implementing its process
during the organisation change in order to conduct effective
development of overall units. The three stages of Lewin's model in
context to LPHY are show below-
• Unfreezing
• Change
• Refreezing

ROLE OF ORGANISATIONAL
DEVELOPMENT THAT WILL PLAY
IN FUTURE SUCCESS OF THE
BUSINESS
To order to make overall development in business units, management of
LPHY can make effective changes in their recruitment process,
management style, structure, culture, strategies and methods of working
for overcoming the impact of COVID-19. As organisational development
helps LPHY to improve its offering, services and processes on constant
basis. By making effective strategies for all activities of their stores they
can helps people to improve their efficiency in order to meet the desired
goals to provide hospice services for local people.

Conclusion
As per above presented information, it is concluded that organisational development is a science based and
critical process which helps business to develop their capacity to transform as well as accomplish greater
effectiveness by improving, developing or reinforcing structures, strategies addition to processes.
Organisational development helps the management to boost the morale of employees, effectiveness and
productivity of company in order to gain competitive advantage over competitors.

References
• Bachmair, S. K., 2019. Storywork: Facilitating the transformational power of story in brand and organizational development. In Transforming
Organizations (pp. 89-102). Springer, Cham.
• Buschow, C. and Suhr, M., 2022. Change management and new organizational forms of content creation. In Media and change management (pp. 381-
397). Springer, Cham.
• Carnevale, D.G., 2018. Organizational development in the public sector. Routledge.
• Halton, W., 2018. By what authority? Psychoanalytical reflections on creativity and change in relation to organizational life. In Working Below the
Surface (pp. 107-122). Routledge.
• Levy, M., 2021. Change management serving knowledge management and organizational development: Reflections and review. In Research Anthology on
Digital Transformation, Organizational Change, and the Impact of Remote Work (pp. 990-1004). IGI Global.
• Malik, P., 2021. The Flower Chronicles: A Radical Approach to Systems and Organizational Development. Deep Order Technologies.
• McEwan, B., 2018. Success of Organizational Development in the 21st Century: Focus on Sustainability. Organization Development Journal. 36(4).
• Paine, J. W. and Delmhorst, F., 2020. A Balance of Rigor and Relevance: Engaged Scholarship in Organizational Change. The Journal of Applied
Behavioral Science. 56(4). pp.437-461.
• Singh, R. and Ramdeo, S., 2020. Leading Organizational Development and Change: Principles and Contextual Perspectives. Springer Nature.
• Stary, C., 2018. Transactional Value Analytics in Organizational Development. Analytics and Knowledge Management, pp.241-270.