LPHY: Change Management and Organizational Development Case Study

This report examines the application of change management and organizational development within LPHY, a local charity. It highlights the strategic importance of change, particularly in addressing challenges like employee retention and fundraising. The report discusses the use of Lewin's change management model, outlining its three stages: unfreeze, change, and refreeze. Furthermore, it explores the role of organizational development in fostering employee engagement and facilitating effective communication. The conclusion emphasizes the significance of organizational change for LPHY's future success, emphasizing the need for strategies that drive competitive advantage. This analysis is designed to assist students in understanding the practical application of change management principles.

Change and
Organizational
Development

2
INTRODUCTION
• It is essential for every
organisation to focus on their
organisational development and
adopt changes for the survival
of the business to meet current
demand of market and gain
competitive advantage.
• LPHY is a local charity who
aims to support the best Hospice
care for the local people
• The following report covers
strategic and operational
importance of change for
LPHY, application of change
management model and the
role that the organisational
development will play in the
future success of the
business.

3
The strategic and operational importance of change for LPHY
• It is essential for them to retain their employees by offering
them a good level of incentives because their most of the
employees left due to low offerings and other charitable
trust hire them on higher salaries.
• Secondly, they are also required to train their employees
well for their skill development so that they will work
effectively to raise funds from right sources at right time.
• It is very essential for LPHY to adopt change within
their charitable trust because they are lacking behind to
raise funds effectively for running their trust due to
many challenges such as COVID pandemic, low skilled
employees, lack of employee retention strategies and
many others.

4
Change management model
• It is essential for the companies to adopt
change as per their current environment.
Lewin's change management model can
be used by the company to adopt change
appropriately within their organisation.
Three stages of change management
model are mentioned below-
• Stage 1- Unfreeze
• Stage 2- Change
• Stage 3- Refreeze

5
Role of organizational
development for future success
• There are various kinds of organisational development roles which
can help the organisation to achieve their future success and few of
the roles are mentioned below-
• Designing and implementing employee engagement strategies-
It is essential role or organisational development where a company
must focus to design and implement those strategies which can
develop their employee engagement.
• Facilitating communication between employees and work
groups- Organisational development also plays an effective role to
facilitate communication between employees and work groups.

6
Conclusion
From the above information it is concluded that organisational
change is one of the most essential aspect of any company. It is
essential for the companies to adopt those changes which helps the
organisation for future developments. Lewin's change management
model is one of the commonly used model which has three stages
to identify the need of changes and how to implement the change.
Organisational development and change management is basically
done for the main purpose for smooth functioning of the
organisation which further help them to maximize their profit and
gain competitive advantage within the industry.