LSME605 Research Project: Employee Benefits & Productivity at Amazon

This research report examines the impact of employee benefits on employee productivity, focusing on Amazon as a case study. It identifies the concept of employee benefits, explores different types of benefits adopted by Amazon, and analyzes their impact on employee and organizational productivity. The research employs quantitative methodologies, utilizing both primary and secondary data to answer research questions. Findings suggest that employee benefit programs are crucial for increasing productivity and enhancing business prominence. The report recommends that organizations incorporate diverse employee benefit practices into their business strategies to gain a competitive edge. The study also highlights the importance of employee benefits in retaining and attracting employees, improving business performance, and enhancing the company's image.

BUSINESS MANAGEMENT
(Employee benefits and their impact
On productivity of employees)
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ABSTRACT
Purpose: The major purpose of this research is to examine in-depth information on the topic of
employee benefits so that to increase the understanding on the topic. Employee benefits are
considered as the consolidated benefits given by the employer to their employee so that to
increase employee retention and morale into the organisation. Employee benefits are related with
increasing employee involvement in such a manner that their skills can be used in attaining
business objectives. This has also determined that within an organisation employee benefits are
essential for the organisation that to acquire prominence into the business functions.
Methodology: In the current research different types of research methodologies are used so that
to analyse and evaluate information within the research so that to frame research objectives. In
the current research, quantitative research methodologies are used so that to gather information
in numeric and statistical manner. In the current research primary and secondary data collection
methods are used so that research questions can be answered appropriately.
Results and findings: In the current research this has been found that for an organisation
employee benefit programmes are considered as the major business strategy which is helpful in
providing significant benefits to the organisation in terms of increasing productivity and
prominence of the business into the market. This can be said that employee benefit schemes are
directly related with employee and in this manner using such practices into the organisation the
employees can be developed and their skills can be utilised in meeting business objective. This
has been recommended to the business that several employee benefits practices should be used
by the organisation and these are needed to be included in the business strategy so that this could
be easier for the organisation that to manage competitive edge into the market.
.
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Contents
ABSTRACT ....................................................................................................................................2
INTRODUCTION...........................................................................................................................4
Overview of the topic ..................................................................................................................4
Problem statement .......................................................................................................................4
Background of the company .......................................................................................................4
Research aim and objectives .......................................................................................................5
Rationale of the research..............................................................................................................5
Outline of the methodology ........................................................................................................6
Structure of the dissertation ........................................................................................................6
LITERATURE REVIEW ...............................................................................................................8
Introduction..................................................................................................................................8
What is the concept of employee benefits within an organisation?.............................................8
What are the different types of employee benefits adopted by Amazon within the workplace?
....................................................................................................................................................11
What is the impact of employee benefits on the productivity of employees and organisations
within Amazon?.........................................................................................................................12
CHAPTER 3: RESEARCH METHODOLOGY...........................................................................15
DATA ANALYSIS, RESULTS AND DISCUSSION .................................................................20
Frequency distribution table......................................................................................................20
Data interpretation.....................................................................................................................21
Discussion..................................................................................................................................29
CONCLUSION AND RECOMMENDATION.............................................................................31
Conclusion.................................................................................................................................31
Recommendation.......................................................................................................................32
REFERENCES .............................................................................................................................34
APPENDIX ...................................................................................................................................37
Questionnaire.............................................................................................................................37
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INTRODUCTION
Overview of the topic
Employee is one who works for the company or someone else in exchange of salary or
some other agree-to-compensation. Employee benefits are the indirect as well as non-cash
compensation paid to a worker. These advantages are provided to workers over their wages and
salaries (Agbozo and et. al., 2017). There are various popular employee benefits used with the
United Kingdom. These are health insurance, life insurance, paid time off, retirement benefits or
accounts, financial planning sources and much more. All these are main employee benefits that
turn to helps an organisation in increment of employee’s productivity within a workplace. By
providing benefits to the employees is also essential for the organisations because it can help
them by increasing their business performance, improving productivity and many others
(Aboelmaged, 2018). All these are main advantages that turn to impact on the company by
improving their market image.
Problem statement
The identified problem for the current research is related with employee productivity as
this has been analysed that when employees are not getting appropriate benefit they are not able
to contribute to the fullest manner in the organisation. The current Research report is going to
analyse the impact of employee benefits as on productivity of the employees.
Background of the company
In this research, Amazon is a selected organisation. It is an American multinational
technology company that emphasis on cloud computing, e-commerce, artificial intelligence, and
digital streaming. The company was founded in 1994 by Jeff Bezos. Within this organisation,
larger base of employees is working with each other. All employees are highly motivated and
satisfied because the organisation follows different practices in order to make their organisation
flexible. The company is having global market presence but at the same time the company keeps
their employees happy and satisfied. The company treats their employees as a valuable assets
this is the major reason that their employees are able to contribute to the organisation activity in
large manner.
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Research aim and objectives
Aim: “To analyse the impact of employee benefits on the productivity of employees within an
organisation.” A study on Amazon
Objectives
 To identify the concept of employee benefits within an organisation
 To determine the different types of employee benefits adopted by Amazon within the
workplace
 To ascertain the impact of employee benefits on the productivity of employees and
organisation within Amazon
Research Questions
 What is the concept of employee benefits within an organisation?
 What are the different types of employee benefits adopted by Amazon within the
workplace?
 What is the impact of employee benefits on the productivity of employees and
organisations within Amazon?
Rationale of the research
The major rational behind conducting the current report is related with analysing the
concept of employee benefits and impact of employee benefits over organisation productivity in
individual and overall manner. This can be said that when employee are getting ample amount of
benefits then they will be increased to book harder and provider skills in attaining organisational
objectives (Hanaysha, 2016). The current research is going to focus on the different types of
employee’s benefits and their rule in developing employee productivity in direct and indirect
manner. The research is associated with dual prospective for the researcher termed as personal
and professional. In the terms of personal prospective the current research is going to develop
different skills within the researcher such as analytical skills research skills presentation skills
writing skills communication skills interpersonal skills and various others. Using these skills the
researcher may in hands their career opportunities in different fields so that desired job role can
be acquired by them (Gubler, Larkin and Pierce, 2018). Whereas in terms of professional skills
the current research will increase the knowledge of researcher regarding managing research in
appropriate manner so that the researcher can conduct their future researches in more accurate
and the precise manner.
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Outline of the methodology
Research methodology is defined as the methods which are used within the research in
order to select the type and process of gathering data and analysing the same in order to attain
research objectives. There are two basic methods within research such as quantitative and
qualitative (Frey and Osborne, 2017. The current research is going to under tea who wanted to
methods of research in order to manage the research in statistical manner and acquire
information in numerical manners so that precisely the research objectives can be attained and at
the same time prominence can be acquired.
Structure of the dissertation
The current research is divided into five sections such as introduction literature review
research methodology data analysis and discussion and the last is Conclusion and
Recommendation.
Introduction: in the chapter of introduction introductory remarks relative with the resistor topic
on given in which aims and objective of the research are also mention for which the research will
be conducted. The interaction chapter holds higher degree as this set up the path for the
researcher to manage the research in such a manner that mention aims and objective can be
accomplished.
Literature review: This section is related with gathering of secondary information using various
books articles and Publication related with research topic. And if this part of the research
information is gathered by already published sources so that in death information can be acquired
and Research objectives can be aligned.
Research methodology: Research methodology is related with the section in which different
plans and actions are taken under the research for providing direction to the researcher related
with data collection and analysis. This chapter is very much significant for the researcher as in
developing the methods which will be used in the research for acquiring information.
Data analysis and discussion: This is the section which is related with accumulation of primary
and secondary data as this section of the research provides the aspects in which researcher can
decide related with attaining of research objectives.
Conclusion and recommendations: This chapter is related with providing conclusive remarks
related with the research topic. On the other hand the chapter also provides different in
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recommendations which can be used by the organisation in order to improve their business
functions
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LITERATURE REVIEW
Introduction
Literature review is defined as the accumulation of secondary information using different
sources so that in-depth analysis regarding research topic can be made. Literature review is
proven to be one of the most essential part of the research as this will provide diversified
information related with research topic so that to researcher may reach out to the conclusion in
appropriate manner. The current literature review is based on employee benefits and their impact
on organisational productivity. This is analysed that employee benefits are related with providing
additional benefits to employees so that they can be retained into the organisation for longer
duration of time in which overall business objectives can be attained. With the help of acquiring
proper employee benefits in the organisation this is significant that to manage resources of the
organisation in way effective manner in which proper edge can be attained by the organisation.
Employees are considered as frontier for the organisation as in context of providing them
employee benefits this will be easier that to gain competitive edge into the market by improving
organisation services and offerings. For the current research, different secondary sources are
used such as books, journals and different articles. For this the researcher have analysed the
authenticity of the sources in order to manage the research in appropriate manner. For the current
research literature review is elaborated as under:
What is the concept of employee benefits within an organisation?
As per the perception of Mirza (2017), employee benefits is a process of providing
compensation and other benefits to employees which makes them feel appreciated and rewarded.
Organisation offers employees various programmes and services which is also called as
employee benefits. Employee benefits are the part of compensation package. It is being analysed
that employee benefits are considered as one of the important factor to retain and attract the
employees within workplace. Employee benefits plays an important at role within an
organisation as it helps in maintaining the employees' standard of living when they suffers issues
related to health. Companies that provides these benefits helps in improving the image of
employer. The few characteristics of employee benefits includes the payment which are paid to
employees in addition to wages and salary, employee benefits are not given to staff for their
performance but it is offered to boost their interest in work and also make their job more
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productive, employee benefits also represents labour cost and also these benefits are offered to
employees irrespective of their merit.
Some of the benefits which are offered by employers to its employees are free lunch, free
medical facilities, provision for retirement benefits, insurance for life against accidents,
maternity leaves, leave travel allowance scheme, housing accommodation and many others
(Song and et. al, 2018.). There are various objectives which can be accomplish through benefit
and service programs such as it helps in attracting and retaining the staff, fulfil the needs of
employees, providing benefits which are prevailing in similar organisation, maintaining good
harmonious industrial relations, enhancing standard of living of employees and improving the
image of organisation (Li, Bonn and Ye, 2019). Thus, employee benefits plays a vital role in
improving the business performance and efficiency. It is important for the organisation to
provide benefits with genuine intention of promotion of employees welfare and it should not be
considered as charity. Employee benefits must satisfy the need of the staff so that they can give
their best efforts in making business profitable. It is necessary for company to ensures that the
benefits must be broad so that large number of employees can be covered in it.
Organisation must focus on making their employees aware about the use of benefits.
While framing effective benefit programme, it is important for company to treat benefit
programme as a worthy tool of human resource management and also should accommodate
future. Effective benefit programme should be competitive and also it must be individual rather
than group. There are various challenges which are faced by company while adopting employee
benefits programme such as feeling of rightful claim, pressure from trade union, apathy of
employees, over emphasis on benefit programme and no cost benefit analysis (Pandita and Ray,
2018). The attractive employee benefits helps in attracting top talent, boosting morale, employ
healthier workforce and also increase retention rates. Employee benefits also helps in improving
the success rate of organisation (Van De Voorde and Beijer, 2015). Thus, it is necessary for
organisation to develop effective employee benefit package that attracts maximum number of
talented employees within workplace.
Employee benefits generally helps in attracting best and skilled staff within workplace so
that they can give quality of work and enhance the business performance. For an organisation,
attracting top talent is one of the main priority for company due to which company must focus on
offering effective employee benefits facility. There is a great importance of employee benefits
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within workplace as it increases the value of working and also improve the health and quality of
life of team members (Kramer and Kramer, 2020). When staff apply for job, they generally look
for the benefits which are provided by the organisation along with salaries. There are benefits of
employee benefits including job satisfaction, work life balance, health coverage, increased
productivity and saving for retirement. Employee benefits helps in increasing the satisfaction
level of employees due to which they can contribute more productive outcomes in accomplishing
the work. When company offers good employee benefit, it shows that organisation cares about
its employees. There are various benefits which can make their staff feel valued are paid time
off, wellness programs, workplace perks and many others. Employee morale helps in increasing
the morale and motivation level of staff by making them feel happy with the benefits provided by
organisation. The job satisfaction helps in reducing the turnover rate of employees and also
create more stable dynamics (Maritz, 2018).
For an employee, it becomes important to develop harmony between career and personal
life. There are few benefits which helps in improving the work life balance including flexible
hours, generous paid time off and ability to work from home. These employee benefits helps in
reducing the stress and prevent burnout. It is necessary for organisation to reduce the stress and
anxiety of employees so that they can contribute more productive outcomes in completing the
target. Staff are more productive at work and at home due to which company must focus on
providing flexibility and work from home opportunity (Ahmad, 2018). The employee benefits
which helps in managing the personal and professional life are flexible hours and vacation time
so that they can spend few time with their friends and families and it allows them to have more
fulfilling personal lives. Employee benefits also include health coverage which helps employee
to pay their medical expenses. Through health coverage, employees and their families can go for
regular wellness exams, prescription medications, medical treatments and preventive cares. If
employee requires regular healthcare they focus on obtaining the job that offers regular
healthcare programs and health insurance plans. If staff are encourages to stay healthy it makes
them feel more energetic, more effective and have fewer sick days.
Employee benefits also helps in increasing the productivity of employees by offering
them perks such as health insurance, paid time off and disability insurance so that company can
prevent staff from worrying about the things like medical expenses, finances and child care.
Company also focus on providing retirement benefits to its staff such as employee pension plans.
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Retirement benefits provides a way to save money and also plan for their financial future (Yang
and et. al, 2022). The other forms of retirement benefits includes employee stock ownership,
profit sharing, cash balance plans and stock bonus.
What are the different types of employee benefits adopted by Amazon within the workplace?
According to the opinion of Anitha (2016), there are different types of employee benefits
which are adopted by company. These benefits helps in increasing the productivity and
performance of business. It becomes important for Amazon to adopt employee benefits so that
they can encourage and engage their staff within work. Rather than fair pay, Amazon also offers
their employees an opportunity to participate in 401(k) plans with company match, own Amazon
stock and also enrol in paid life and accident insurance. There are various employee benefits
which are adopted by Amazon in order to make their staff feel satisfied and appreciated such as
comprehensive medical, vision coverage and dental coverage to all regular full time employees.
The other employee benefits which are provided by Amazon are health care and insurance, life
insurance, disability insurance, vision insurance and dental insurance. These are the benefits
which are provided by company in order to improve the productivity and efficiency of staff
within workplace.
The brand take care of employees health and wellness so that employees feel safe and
secure while working in an organisation. If staff want to take time away from work they can take
paid holidays and ample paid time in addition to other medical accommodation and leave. The
staff of Amazon are recognised for their work through valuable and compensation benefits for
their families and themselves (Ernst, Merola and Samaan, 2019). Company support their
employees in all stages of their lives and also celebrates the growth of employees families
through variety of benefits. Thus, these benefits helps in improving the satisfaction and morale of
employees due to which they contribute more productive outcomes in accomplishing the target
and also stay with brand for long run. Health insurance benefits helps in providing
hospitalisation coverage due to which employees can bear hospitalisation expenses. By offering
health insurance benefits, company can attract more and more employees towards the brand due
to which the profitability and growth of business increases.
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What is the impact of employee benefits on the productivity of employees and organisations
within Amazon?
According to De Clercq, Haq and Azeem, (2018), Employee benefits are considered as
all forms of compensations which are received by the employee in their job tenure. Employee
benefits are helpful for the employees as additional benefits can be given to employees in order
to increase their job involvement and retention. The employee benefits inculcate different types
of monetary and non-monetary benefits so that in addition to salary various benefits can be
acquired by the employees. These benefits are apart from the salary and could lead the
employees to sharpen their experience within the organisation. Employee benefits is associated
with different sources such as medical insurance, life insurance, retirement benefits, fringe
benefits, paid off time, social security and many other specialised benefits. In the often times the
employees are barred to manage their deadlines and for providing ease to employees this is
significant that to use employee benefits programs so that employees can be retained within the
organisation for longer duration of time. These are considered as the type of perk which are
helpful for increasing overall income of employees which means that their retention can be
developed.
Within an organisation using of employee benefit scheme will develop employee
retention as employees are satisfied with their pay and additional benefits so that they can be
retained for longer time period. On the other hand, employee benefits are considered as the
approach which are used for the employee and to boost value of the employees. Using employee
skills that can be used by the organisation in order to meet their targets and to attain objectives as
well. Employees are considered as the major asset for the organisation and specifically for retain
industry as customers are directly communicated with organisational employees (Flouris and et.
al, 2018). So that experienced employees can be retained for longer duration of time if they are
given ample amount of employee benefits. Using such methods into the organisation this will be
easier for the organisation to place their efforts in such a manner that overall business
displacement can be made.
Using employee benefits top talent can be retained as healthy environment can be created
into the organisation so that brand image into the market can be enhanced in terms of
organisational activities. Using such practices into the business overall output can be maximised
as employee feel motivated in performing business activities in way effective manner. When
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