University of Bedfordshire: LTR Consultancy Report on COVID-19 Impact

This consultancy report examines the operational challenges faced by Luton Town Residences (LTR) due to the COVID-19 pandemic, focusing on remote working and its impact on various aspects of the organization. The report begins with an executive summary and an introduction to LTR's mission and operations. The main body of the report delves into the impact of the pandemic on HR practices, remote employees, employee motivation, and the use of technology. Key issues within LTR, such as email communication failures, limited access to computers, internet connectivity problems, and employee motivation, are then identified and analyzed. The report offers several recommendations to address these issues, including the development of a mobile app for communication, providing employees with essential resources, and addressing the needs of on-site workers. The report concludes with a reflection on the learning experience using Kolb's reflective model.