Luton Town Residencies Case Study: COVID-19 Impact and Recommendations

This case study examines the impact of the COVID-19 pandemic on Luton Town Residencies, focusing on the challenges faced by the organization in terms of HR practices, technology adoption, and remote working. The report is divided into two parts: Part One analyzes the overall impact of COVID-19 on organizations, HR practices, and the use of technology, including key issues associated with remote working and recommendations for improvement. Part Two provides a reflective analysis to enhance individual skills. The study highlights issues such as communication challenges, employee frustration, and the need for better mental health support, offering recommendations to improve employee motivation, provide better access to technology, and foster a more supportive work environment. The study underscores the importance of adapting to changing circumstances and implementing effective strategies to mitigate the negative impacts of the pandemic on business operations and employee well-being.

Luton Town Residencies
case Study

Executive Summary:
In this following report of Luton Town Residency it provided the guidance at all impact
through pandemic on various organisation. The report is divided in form of two sections like Part
One and Part two. In context to Part One is describe about overall impact of COVID-19 on all
organisation and human resource through practise along with the assorting of advanced
technology. Thus, it is includes key issues associated while working remotely and certain
recommendation to solve all issues. With the context through part 2 includes better reflection
which enhance to provide knowledge based individual skills.

Table of Contents
MAIN BODY...................................................................................................................................1
PART 1............................................................................................................................................1
Impact of COVID-19 pandemic on organisation HR practices and use of technology.........1
Role of Human resource practise with relation of remote working:......................................2
Motivation factor:...................................................................................................................3
Key issue that appear to be within Luton Town Residency:..................................................3
Recommendation;...................................................................................................................5
CONCLUSION................................................................................................................................6
Part 2................................................................................................................................................6
Reflection:..............................................................................................................................6
CONCLUSION................................................................................................................................9

INTRODUCTION
The concept of Business and Management defined as certain disciplines which are in
relation to mapping and analysation along with focusing all business operation activities.
Business management is the concept is encompasses about managing overall business activities
such as operations, revenue or sales and others it all happen as per according to all function
within perspective to execute planning and effective kind of supervision in terms of the
evaluation about business organisation (Bartik, Bertrand and Stanton, 2020). The focus of
business with better management is mainly as well as company operation which maintained
efficiently and leaders plays important to supervisor to be done successfully. Within the relation
through foundation about better business management it is required for effective accurate level
of competitive and critical thinking is also certain communication which able to carry out clear
and effective plan to all subordinate. This report is based on consultancy in which report that
involves COVID-19 will high impact on organisation along with discus about major key issues
with having residency and few recommendation as accordance with part of it includes a basis of
reflection followed of conclusion. The report of Luton town Residency as it mainly association
through operated in United Kingdom (Bloom, Fletcher and Yeh., 2021). The objective is
enhance provide housing and local communities along with support with all vulnerable
individual. There is objective for having provide housing local communities and support towards
all vulnerable individuals. Luton Town residency manages various having blocking support
housing also.
MAIN BODY
PART 1
Impact of COVID-19 pandemic on organisation HR practices and use of technology.
In the situation of COVID-19 where it recent times in high level in which the impact that
had been created within on various sector about organisation. As the Human resource play
an important role to maintain better policies maintain through Human Resource practises,
technologies and further (Donthu and Gustafsson, 2020). By the heavy devasting impact
many changes also get occurred with the respect to organisation. This is further explained as
below:
Role and use of technology:
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 Artificial Intelligence: Due to this effect of pandemic, the method of artificial
intelligence being very supportive and allows advanced solution to develop innovative
software to customised through customer. It is leading it enhance the procedure of
business management (Fairlie., 2020). As the role of Business organisation to allows
these kind of advanced Artificial Intelligence have relevant data and information and
help to artificial intelligence companies to better creates sense of information very
quicker manner. With the impact of COVID-19 the concept of artificial intelligence as
created an impact in form of helping all public health official analyse to determines
infection rates.
 Artificial intelligence in context with jobs or employment: Due to COVID-19
pandemic it was determined that having major effect has been more effected, through
this virus people are not connecting with each other on that many organisation are laying
off their employees because of lack of profitability and business opportunities (Ferneini.,
2020). But through the artificial intelligence many companies using to create more
opportunities through online portals as well as provided to human jobs which were
creating a limit on all human intelligence jobs which directly decreasing of effect of
corporate liability to provide jobs to overall employees.
 Having better connection with social connection: Through the impact of COVID-19
pandemic the use of technology about been completely changed. It was seen during the
phase of pandemic all mobile devices were getting changed with still people connected
through each other.
Role of Human resource practise with relation of remote working:
 Remote working: During of the phase of COVID-19 pandemic the usage remote
working which has been enhanced and got developed. It has become with most
influence method which relation with human resource practise. By forming different set
of polices and norms through human resources (Haleem, Vaishya and Deshmukh.,
2020). Thus, to become new working system in terms of increase risk where all
organisation so it is beneficial aspect. Moreover, all the overall the world concept of
digitalisation work which it enhance it more in organisation where companies are
allowing these technology for companies but at the same point time is certain situation
working where they are not properly income.
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 Performance management and pay management: These two term are one of most
important element that create necessary elements of human resource related practises
because to creates more effective value organisation. Within the relation of impact
COVID-19 pandemic on companies as it creates importance to reduce such difficulties
and for this organisation for linked better phase of organisation to measure better
performance management (Harmon, 2019). As organisation allows proper planning of
performance management to offer better training and development to employees in
which they get to trained within effective manner. after the pandemic many solution of
problem that faced through companies context to better receive maximum output from
one employees each.
Motivation factor:
 From Covid-19 situation which has created an effect on all learning process with respect
towards each other. The staff member off organisation got highly effected through the
survey of coronavirus in which protocols being changes and provide them leaves or work
form hone facilities. Mostly many of employees they resigned and lying off because they
are quite worried about their health. It is mainly defines about what they actually consider
that enhance to provide training and effective different level of structure smooth network
of connection (Jena, 2020). As overall employees of company are not being able to focus
and learning within aspect of helping online method learning. Training and development,
briefing about business as many manager or supervisor are conducting through video
conferencing on which new skills and knowledge get to learn through expertise and
talented people. As there are many allegation and also having detailed analysis of
employees within level of motivation,; society of enquiry and also having enough
motivation where promotion are conducted in related of working aspect.
 On the basis of analysing report of COVID-19 as t was determined that performance
model as well leading motivation where it was apparent that all organisation where it
provide high level of motivation along within community of enquiry better pandemic
situation (Ksenofontov , Ksenofontov and Trifonov, 2019). However the situation of
pandemic get to arise within crucial drop in terms of situation which creates an impact of
all members within the deal of efficient level of confidence in relation with working to
gain positive outcomes.
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Key issue that appear to be within Luton Town Residency:
There were many issues and challenges that were been faced through Luton ton residencies
during the phase of Covid-19 that was better determined through analysing the case study.
There were many causses and distraction on regular basis regular operation working in
organisation. During the initial Stage of national lockdown where it was determined that its
had become a major threats through safety of employees due to having Covid-19 and
manager of Luton Town Residencies announced to their staff member for doing work from
home as the situation is very critical. The safety and security of team member can be
maintained. In the context of finance team the senior management, general administration
staff and also team who will provide customer services (Lombardi., 2019). They worked
from home while the other facilities and having business operation like in terms of
maintenance through team as well as supported housing person did remote working at
each stage on frequently side. In following Luton Town Residencies are facing different
type of issues faced by them as elaborates in below:
All company town hall meeting: At the time of pandemic situation staff member which felt
to much frustrated while using of remote working and having internal communication along
with certain communication better collaboration system. For important meetings senior and
other superior manager ae enable to conducting conference calls and meeting through Zoom
calling and meeting to better resolve the issues within solution. This was analysed that all
employees working in the organisation e=was nit to happy or satisfactory where different
period of time. It was seen through email and office group in social media for better
coordinate effectively. In terms of customer service team they are facing through major
situation while spending more time for effective update finding necessary data in terms of
text files due tow which problem get arise. As per the finance team also faced issues as their
request towards for all data and information with help of measuring checking operational
response and also about their project status to effective check. As pe all employees ok an
organisation are facing through problem to not properly connect with their work towards
longer way of period of ti me. On the high impact of Covid-19 enhance pandemic to applied
within mapping the lack of skills and talent was there. Remote working was completely a
new concept of through everyone so staff member were facing problem of learning as well
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as communication within manager and peers ones they had to do effective work from home
(Maital and Barzani, 2020). While doing work from home to Luton Town Residencies as
there were high network problem as well as difficult to balance work within better staff
member and ultimately which were vary out all jobs due to effective outcomes generated.
Recommendation;
As per the case stud and above analysation, it provide raw information related with Luton
Town Residencies who are facing issues regarding COVID-19 phase in terms of dealing
with that particular situation which is constantly creates high devasting manner. As there are
various recommendation which could by provide through Luton Town Residencies. By
overall analysis of Covid- 19 situation pandemic (Maunder, 2019). As all issues which was
created within negative impact on eh operation through better organisation which can result
into certain negative result so it was important for Luton town residencies to effective
popular deal with all problem through proper manner within better context.
Here are some recommendation which explained below;
 This is on of basic recommendation to suggest Luton Town Residencies to make
friendly and motivational environment of workplace as well as enhance less
workload to staff so which they can attain their target productively. To keep
motivate the employees within effective manner through the help of remote
working. If it is initiate motivation better technique and they will able to carry
forwards the better target to accomplishing goals and objectives.
 The organisation need to focus and provide their employees of mental health
precaution which support program and also different initiatives for worker
(Mosteanu, 2020). Thus, mental health of employees which get effectively properly
maintained.
 Luton Town Residencies should provide efficient access of all employees working
within organisation and high level of optimisation through better online network
like Dongle or internet access to employees where they can start their work and
attain proper objective fulfilled in systematic manner.
 It is recommended about that organisation which should offer to staff member by
contacting people so that they can communicate easily with suppliers. Through
because many worker that faces issues with respect to job (Raut, Mangla. and
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Narkhede., 2019). It would help to keep all the workers properly create a
conversation with all team member through problem to effectively can attain get
solved.
 Luton town residencies which is totally recommended to provide such platform like
to context with the using of application so that employees working within
organisation could use their using application for effective communication.
 Providing flexible working hours time period to staff member where they don’t feel
that they are not spending time within their family. In context with this they should
provide their working hours on which employees can also spare their time for their
personal life.
 The Luton Town Residencies also must provide various offers of communication
platform that would create easy manner to work on specific objective and effective
communication (Shen,, Yang and Gao., 2020). It should be done so that if any kind
emergence situation arises there is essential need to provide for attaining better
priority aspect.
 Different advanced social media application which can easily access through Luton
Town Residencies for attending Video Conferencing through Skype, Zoom video
call etc. These application are largely used in pandemic section by many
organisation parties.
CONCLUSION
From above part one it has been concluded that depicts about business operation are the
most crucial element for an organisation. It is mainly with all kind of activites are
highlighted on the basis of Technologies roles in organisation, Human resource activities
and responsibilities for explain how to work in Covid-19 pandemic situation.. Furthermore,
report is included about assorting remote working at the time of Covid-19 situation. Luton
town residencies faced various challenges with respect to using method of working. As
many issues are associated within same point of time that enhance effective knowledge of
each working stages.
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Part 2.
Reflection:
As per above report of Part One where I have explored and learned about lot of things to
determined as there is lot of things and it ultimately helped me carrying in overall report of
efficient way. There are many critical situation in pandemic related which I have discussed in
above part one where certain kind of issues which Luton Town residencies are facing within
their employee and mangers to resolve the key issues. (Sheth., 2020) So, in the context of
analysing for above research on which I have applied Gibbs model that used in reflection model
that would helped in formulating within better manner. It is been formulating overall learning
experienced that was received from documents. It is further been explained as below:
 Description: From above research report which I have made a decision to carry out
through whole research on different topic so for this and all my team member divided
different task and overall activities. It is needed to be performed in efficient manner. it
was done on which we can carry out the task properly within mapping all possible
positive outcomes. As it is considered that Covid-19 I has create impact on each staff
member on relation within proper providing solution and also establishing certain
strategies. Besides this it is analysed due to remote working people faced alone in
perspective of working on the basis of overall financial services as well as other
elements too. Through effectively doing well research where I got to knowledge that
there are alternatives to deal with remote working in this devasting Covid-19 situation.
Whereas , observing other organisation to properly safely security was been maintained.
 Feelings: When I opted out from my whole research project where I decided that I would
make use of knowledge base documents. At the initial stage where I was not much
confident because of I had not to measure knowledge within regarding through the
concept of but the few help of this perspective about my knowledge where I was getting
shaping it in such a way overall efficiency gets developed (Zuhdi and et. al., 2019). In
accordance with the above research report I not only enhanced my knowledge base but
also improved various communication as well as interpersonal skills and talents. With
such major improvements the overall data which I needed to carry out overall report.
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 Evaluation: From the research perspective where I have prepared about overall situation
which Luton Town Residencies faces during the COVID-19 situation. It is all type of
companies on selected aspect through applying method of remote working that defined
about work from home. With the help of working from home effective level of security
and safety maintained. But at some point of time I realised many other issues which
happen in company lack of work coordination, not having proper communication within
manager as well as clients because of lack of network availability through this I have
measured that employees were not get proper engage to work within proper manner.
further I also get to understand that all situation there is need through effective work o
motivation is required to provide employees as they are in threshold to need some thing
which influence and I have evaluate motivation factor in pandemic situation for Luton
Town Residencies. Apart from it training and development which helps to building up
effective efficiency level.
 Analysis: As overall research article and documents which I have analysed that during
the phase of pandemic the only for company to carry out through better operation was
remote working. This is was done on various alternatives were technological elements
staff of commencing business operation were been properly maintained. Apart from this
I also determined through many employees which were feeling for overall the alone
factor can consider to grow on affective use of information within all the aspects. Apart
from it, there was situation which create for Luton Town Residencies manager and
employees were planning to working in pandemic situation. In this I segregagte the
planning which this company regulate in which it perform within better manner, as what
I have opted one positive factor from tehri planning was they were enhance meeting
work discussion through video conferencing and through Skype or Zoom application to
create better work enhancement. In which some suggestion which I have recommended
in this report that Luton Town Residencies must provide some sort of facilities which
staff needed to their working within proper manner. Facilities which would need to
provide through effective manner. to overall information aspect.
 Conclusion: Through while this research where I am not able to conclude that remote
working was very efficient way with each organisation can use in the phase of Covid-19
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situation through pandemic planning for working remotely. Through there were many
issues associated within the respect to proper method were able to resolve it.
 Action Planed: Through were various types of action plan which I can use in order to
enhance my career aspects. With the help of this knowledge report of overall part of
research method which I did there are many sections which I can used in order clear out
the issues which faces in pandemic situation. Some of online platform where the
business implementation is work between perfectly. For making it successfully
contribute business positive outcomes, I believe business deals are needed important
situation through taking out best precaution. So the proper safety as well as security
which can be maintained. With the help of overall document where I received proper
guidance and with the help to increase my knowledge power as well as theoretical within
better practise basis.
CONCLUSION
From above second part of this report is summarised about overall reflection in frist person
perspective about what that particular researcher’s opinion that he or she feel while
conducting research on given case study situation. As in reflection there is implies of GIBBS
model that comprise difference between actual and real outcomes. in overall reflection there
is evaluation about model that depicts about description, feeling, evaluation, analysation
through own thought process. At some particular point of time I determined doing work
form home is more convenient but there is high lack of disability like managing professional
and personal life work together where it is hard to imagine that by presence of artificial
intelligence was getting used. I also determined that this is tough remote working which
create ample of issues to associated which having impact of enhancing overall research and
effective knowledge..
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