BTEC Unit 11 Research Project: Motivation Schemes Impact on M&S

This research project investigates the impact of employee motivation schemes on staff retention at Marks & Spencer (M&S). It begins with an introduction outlining the research aim, rationale, questions, and objectives, focusing on the significance of employee motivation within the company. The literature review analyzes the importance of staff motivation for retention, evaluates various motivational schemes used by M&S, and provides suggestions for managers to encourage staff. The methodology section details the research philosophy (positivism), approach (deductive), strategy (survey and case study), and tools (primary and secondary data collection). Findings and discussion interpret the collected data, leading to conclusions, recommendations, and implications for further research. The project uses questionnaires to gather data directly from M&S employees and incorporates secondary data from published sources. The ultimate goal is to understand how M&S can effectively motivate and retain its employees, enhancing overall organizational performance.

Unit 11 – Research Project - Part 1
and Part 2

Table of Contents
Chapter One: Introduction...............................................................................................................1
1.1 Research Aim and Rationale............................................................................................1
1.2 Research Questions..........................................................................................................2
1.3 Research Objectives.........................................................................................................2
1.4 Significance of the Research............................................................................................2
Overview of organization.......................................................................................................2
Chapter Two: Literature Review.....................................................................................................2
2.1 Introduction of Literature Review;...................................................................................2
2.2 Main Body (with Headings and Sub-headings);..............................................................2
To analyse the significance of staff motivation within company for staff retention..............2
To evaluates the several motivational schemes kinds which are used by M&S....................3
To render few effective suggestions to managers of M&S to encourage staff......................4
2.3 Conclusion of Literature Review......................................................................................4
Chapter Three: Methodology...........................................................................................................4
Research philosophy:..............................................................................................................4
3.1 Research Approach;..........................................................................................................4
3.2 Research Strategy;............................................................................................................4
3.3 Research Methodology;....................................................................................................5
3.4 Research Tools;................................................................................................................5
3.5 Sampling;..........................................................................................................................5
3.5.1 Identifying Population and Research Site;....................................................................6
3.5.2 Sampling Strategy;........................................................................................................6
Time horizon..........................................................................................................................6
Questionnaires........................................................................................................................6
Chapter Four: Findings (Data Analysis and Presentation)..............................................................8

Chapter Five: Discussion (Data Interpretation).............................................................................10
Chapter Six: Conclusion, Recommendations and Implications for Further Research...................16
CONCLUSION....................................................................................................................16
Recommendation..................................................................................................................16
Implications for Further Research........................................................................................17
REFERENCES..............................................................................................................................18
Frequency distribution table..........................................................................................................21

Chapter One: Introduction
Employee motivation is known to be the vital aspects at work area that drives towards the
performance of activities as well as even the entity. Moreover, motivating its staff requires being
a continuous routine. Additionally, it is essential for all organization and business as this enables
management for meeting the objectives. Without motivation staff could not perform effectively
and may reach to risky positions. In addition to this, encourage workers my drives towards
maximize productivity as well as perform firm to attain higher level of outputs. In order to
complete this research, M&S Company is undertaken which is also known to be Marks &
Spencer. It is one of the developing multinational British retailers that were formed in year 1884
and having headquarters is in London, United Kingdom. This essentially sells clothing, home
products and food products. It has about 1500 outlets that operates across the world that
represents that they have higher growth and presence of market. The key intent of this report is to
evaluate the impact of employee motivation schemes to staff retention. The topics that are going
to be highlighted in this report are research aim, questions, objectives, literature review, and
research methodology. Additionally, findings and discussion are also explained. Apart from this,
recommendations and implication for further study are also described in this report.
1.1 Research Aim and Rationale
Research aim
“To evaluate the impact of employee motivation schemes to staff retention”. A case study
on M&S.
Research rationale
The main intent behind conducting this particular study is to gain acknowledgements
related to impact of workers motivation schemes to employee retention in firms. In addition to
this, it might aids in understandings regarding numerous form so motivation schemes which are
utilised by organization for retaining its workers. Moreover, the manners through that staff of
M&S get inspired. Along with this, it assists scholars into both professional and personal respect.
In professional respect, this could aids to obtain understandings about organisational strategies
for encouraging as well a retaining its employees. In personal context, this aids into few
competencies such as communication, data analysis and so on.
1

1.2 Research Questions
 What is the significance of staff motivation within company for staff retention?
 What are the several motivational schemes kinds which are used by M&S?
 What are few effective suggestions to managers of M&S to encourage staff?
1.3 Research Objectives
 To analyse the significance of staff motivation within company for staff retention.
 To evaluates the several motivational schemes kinds which are used by M&S.
 To render few effective suggestions to managers of M&S to encourage staff.
1.4 Significance of the Research.
Within organization, employees are undertaken to be the main assets and to inspire them is vital
for managing its performance and productivity efficaciously. Additionally, the motivation of
workers aids business in executing overall activities as well as functions on time and in efficient
manner. Furthermore, respective study would also aids in knowing the effectiveness of employee
motivation in order to enhance retention. In addition to this, the various motivational schemes
forms and few effective suggestions to managers are also highlighted to inspire workers.
Overview of organization
M&S Company is undertaken which is also known to be Marks & Spencer. It is one of the
developing multinational British retailers that were formed in year 1884 and having headquarters
is in London, United Kingdom. This essentially sells clothing, home products and food products.
It have about 1500 outlets that operates across the world that represents that they have higher
growth and presence of market.
Chapter Two: Literature Review
2.1 Introduction of Literature Review;
2.2 Main Body (with Headings and Sub-headings);
To analyse the significance of staff motivation within company for staff retention.
Employee motivation is known to be the vital aspects at work area that drives towards the
performance of activities as well as even the entity. Moreover, motivating its staff requires being
a continuous routine. Additionally, it is essential for all organization and business as this enables
2

management for meeting the objectives. Without motivation staff could not perform effectively
and may reach to risky positions. In addition to this, encourage workers my drives towards
maximize productivity as well as perform firm to attain higher level of outputs.
To evaluates the several motivational schemes kinds which are used by M&S.
Staff inspiration is a cycle which is utilized by the association with the goal that they can help the
resolve of the worker toward the objectives of the organization. This is finished by the H&M so
they can improve the excitement and energy level of the labor force. Some the inspirational plan
that is utilized by the M&S for persuading their representative is:
• Advantages and rewards: M&S utilized this inspirational plan where they reward their
best representative so they feel as a feature of the association where their presentation is been
perceived. Acknowledgment assumes an imperative part in expanding the inspiration of the
representative. At the point when the labor force sees that they work is been compensated then
they do the occupation in more viable and proficient manner.
• Creating vocation: Every individual works in the organization with the goal that they can
foster themselves for what's to come. So M&S gave instructional meeting to their representatives
where there abilities and information are updated by the future necessities and needs. This assist
them with inspiring their labor force as their own vocation is likewise been created by the human
asset office. The office fosters their worker by giving them the training concerning how they can
foster their expert vocation in more alluring manner Murmura and et. al,2018.
• Taking part then in dynamic interaction: To support the resolve of the worker taking part
them in dynamic will help each association. The organization additionally does as such by
inspiring their worker to take an interest them in basic dynamic meeting, where their thoughts are
welcomed and applied in the undertaking. This plan helps the M&S a ton as their labor force
inspiration is so enthusiastic which they uses to build their work execution and help in improving
the development of the organization.
• Appropriate work space: on the off chance that the encompassing isn't great then
representative spirit is diminishes a ton which influence them in improving position. Working
space matter a ton for physical and psychological wellness. M&S gives beat working
encompassing to their representative so they can't feel disappointed and runs after accomplishing
the objectives. Appropriate office for sitting, washroom, noon, cleanliness and surprisingly brief
3

break to deliver their pressure is all that variables through which association can expands the
energy level of the representative.
• Adaptable working hour: In one of the overview it is observed that adaptable working
hour has a vital impact in the representative's life. It is observed that it will assists with
expanding the inspiration level of the staff in more useful manner. M&S during the hour of
pandemic gives adaptable work space were there worker can do remote working. This assists the
organization with helping the energy just as resolve of the representative towards the
organizationIgor and et. al, 2020.
To render few effective suggestions to managers of M&S to encourage staff.
2.3 Conclusion of Literature Review
Chapter Three: Methodology
Research methodology is the techniques and strategies that are required to collect the
information related to respective research field, the main aim of the research is to help researcher
in the process of collection of information.
Research philosophy:
There are different philosophies that can be adopted in a researcher work, in present researches
work there will be use of positivism research philosophy that can assist in the process of
collecting of quantitative information.
3.1 Research Approach;
It is regarded as the process in which data is required to be evaluated in effective manner . There
are two types of approaches that includes inductive approach and deductive approach. In present
research work there will be adoption of deductive approach to focus on collection of statistical
information.
3.2 Research Strategy;
There are different types of research strategies that can be selected in a research work as per
overall specific requirements. These strategies include the action research, case study method,
survey method and experimental research method. In present research survey strategy will be
used where questionnaire will be select as a method to have sufficient information base in which
information will be directly collected from the employees working in M&S. There will be use of
4

case study method where adequate information base will be drawn by adoption of secondary
method to have sufficient information base.
3.3 Research Methodology;
It is the process of collecting information with respect to laid topic or subject in a research work.
It assist in having authentic and reliable information base. There are different types of research
choices that are available that includes mixed method, mono method and multi method. In
present research there will be use of mono method so that there can be adequate base of
quantitative information that can be selected by the researcher.
3.4 Research Tools;
It is regarded as the tool that is carried by the research for the purpose of collection and
determination of data with respect to specific investigation topic. It becomes crucial for
researcher to select appropriate information so that overall defined outcomes can be achieved.
There are two methods of collecting data that includes: Primary data collection: It is the type of
information that is directly collected from the select source. It is carried out first time so that
more authentic and reliable information can be collected by the researcher. Secondary data
collection method: It is defined as the method that is focussed on collection of information from
the published sources. In this method the information already exists and researcher is working
towards addressing the gaps arising in the published data. Some of the sources from which
secondary information can be collected includes articles, journal sources, books, publication,
magazine and reputed newspapers.
Justification: as per the above discussed research tools. There is focus on use of both
primary and secondary data collection method. primary method is to be select where information
will be drawn from them directly who will respondent the whole population. In secondary
method there will be use of literature review in order to have sufficient information base
collected from existing sources.
3.5 Sampling;
It is the process in which specific sample is to be selected from the overall population. It
becomes important for the researcher to select respondent as per determined aims and objectives.
There are two types of sampling methods that includes probability sampling and non probability
sampling method. Probability sampling: It is a method that helps in selection of respondents
5

without having any specific criteria. In this sample is selected by the investigator where there is
gathering if information in specified time period. Non probability sampling: It is a sampling
method in which participants are selected with specified criteria and requirements. In this there
can requirement of longer time period as compared to probability sampling method.
3.5.1 Identifying Population and Research Site;
In order to gain appropriate data, there are various sources like books, internet and so on. Along
with this, this assists in gathering efficacious data in relation to chosen topic that drives towards
accomplishment of effectual analysis and interpretation of data. Additionally, the staff of M&S
are opted as population as this assists to obtain deep information regarding chosen topics. Beside
it, workers also gain understandings related to firm’s norms and schemes that reduce problems
while gathering information.
3.5.2 Sampling Strategy;
Within current study, random sampling strategy is applied by scholar which is a kind of
probability sampling. In addition to this, they key reason to opt it is that this is useful to obtain
understandings related to particular chosen topics from numerous participants because of gaining
productive outcomes. So, 35 staff of M&S are undertaken as respondents for conducting
particular investigation.
Time horizon
Time horizon is the method in which appropriate time is scheduled to achieve aims and
objectives. In this there is scheduling of each activity in systematic manner. There are two
method that includes cross sectional time horizon and longitudinal time horizon. In present
research cross sectional time horizon will be used that will assist in the process of completion of
each task in effective manner.
Questionnaires
Questionnaire
Name
Age
Gender
Q1) As per your view point, do you know about the concept of staff motivation and
retentions at work areas?
6

a) Yes
b) No
Q2) According to you, what are the employee motivation schemes impacts upon staff retentions
in M&S?
Positive impact
Negative impact
Q3) What are the different manners by which company can maximise their employee
retention within workplace?
a) By minimising the costs of recruitment.
b) By maximising the number of experienced staff.
c) By rendering firm committed staff
d) By protecting the entity from losses of productivity
Q4) Based upon your point of view, what are the distinct schemes of motivation applied
through M&S to inspire its workers?
a) Reward and incentives
b) Promoting the transparency in work area culture
c) Rendering the work life balance
d) Understanding the staff activities
Q5) According to you point of view, Is different scheme of motivation execution has
affirmative impacts in employees retention?
a) Yes
b) No
Q6) What are the various pros of implementing motivational scheme of employees in
M&S?
a) Maximise the productivity of staff
b) Reduce the absentees of staff
c) Develops the relations among staff and management
d) Enhanced involvement of staff
Q7) According to you, how does the different motivational schemes implementation can
increase the staff retentions in work area?
a) By enhancing job satisfaction
7

b) By maximising the work area teamwork level.
c) By developing clarity in its communication
d) By rendering staff effective compensation for its potential.
Q8) What are the several difficulties tackled through entity in relation to execution of
motivational schemes?
a) Inappropriate management of motivational schemes.
b) Lacking in confidence into organisation
c) Disputes in workplace
d) Poor structure of leadership
Q9) According to you, what are the different solutions which would be helpful in
motivational schemes implementation to minimise employee turnover?
a) Developing clear reporting structure
b) Providing meaningful feedback
c) Celebrating big and small milestones
d) Implementing conflict management strategies
Q 10) Any suggestion.
Chapter Four: Findings (Data Analysis and Presentation)
Frequency Distribution Table
Q1) As per your view point, do you know about the concept of staff
motivation and retentions at work areas?
Frequency
a) Yes 30
b) No 5
Q2) According to you, what are the employee motivation schemes impacts
upon staff retentions in M&S?
Frequency
Positive impact 25
Negative impact 10
Q3) What are the different manners by which company can maximise
their employee retention within workplace?
Frequency
8

a) By minimising the costs of recruitment. 9
b) By maximising the number of experienced staff. 15
c) By rendering firm committed staff 5
d) By protecting the entity from losses of productivity 4
Q4) Based upon your point of view, what are the distinct schemes of
motivation applied through M&S to inspire its workers?
Frequency
a) Reward and incentives 16
b) Promoting the transparency in work area culture 8
c) Rendering the work life balance 6
d) Understanding the staff activities 4
Q5) According to you point of view, Is different scheme of motivation
execution has affirmative impacts in employees retention?
Frequency
a) Yes 31
b) No 4
Q6) What are the various pros of implementing motivational scheme of
employees in M&S?
Frequency
a) Maximise the productivity of staff 10
b) Reduce the absentees of staff 15
c) Develops the relations among staff and management 7
d) Enhanced involvement of staff 3
Q7) According to you, how does the different motivational schemes
implementation can increase the staff retentions in work area?
Frequency
a) By enhancing job satisfaction 12
b) By maximising the work area teamwork level. 8
c) By developing clarity in its communication 10
d) By rendering staff effective compensation for its potential. 5
Q8) What are the several difficulties tackled through entity in relation to
execution of motivational schemes?
Frequency
a) Inappropriate management of motivational schemes. 5
b) Lacking in confidence into organisation 15
c) Disputes in workplace 8
9

d) Poor structure of leadership 7
Q9) According to you, what are the different solutions which would be
helpful in motivational schemes implementation to minimise employee
turnover?
Frequency
a) Developing clear reporting structure 10
b) Providing meaningful feedback 12
c) Celebrating big and small milestones 8
d) Implementing conflict management strategies 5
Q 10) Any suggestion.
Chapter Five: Discussion (Data Interpretation)
The concept of staff motivation and retentions at work areas.
Q1) As per your view point, do you know about the concept of staff
motivation and retentions at work areas?
Frequency
a) Yes 30
b) No 5
Employee motivation schemes impacts upon staff retentions in M&S.
Q2) According to you, what are the employee motivation schemes impacts Frequency
10

upon staff retentions in M&S?
Positive impact 25
Negative impact 10
Different manners by which company can maximise their employee retention within
workplace.
Q3) What are the different manners by which company can maximise
their employee retention within workplace?
Frequency
a) By minimising the costs of recruitment. 9
b) By maximising the number of experienced staff. 15
c) By rendering firm committed staff 5
d) By protecting the entity from losses of productivity 4
11

the distinct schemes of motivation applied through M&S to inspire its workers.
Q4) Based upon your point of view, what are the distinct schemes of
motivation applied through M&S to inspire its workers?
Frequency
a) Reward and incentives 16
b) Promoting the transparency in work area culture 8
c) Rendering the work life balance 6
d) Understanding the staff activities 4
Is different scheme of motivation execution has affirmative impacts in employees retention.
12

Q5) According to you point of view, Is different scheme of motivation
execution has affirmative impacts in employees retention?
Frequency
a) Yes 31
b) No 4
various pros of implementing motivational scheme of employees in M&S
Q6) What are the various pros of implementing motivational scheme of
employees in M&S?
Frequency
a) Maximise the productivity of staff 10
b) Reduce the absentees of staff 15
c) Develops the relations among staff and management 7
d) Enhanced involvement of staff 3
13

the different motivational schemes implementation can increase the staff retentions in work
area.
Q7) According to you, how does the different motivational schemes
implementation can increase the staff retentions in work area?
Frequency
a) By enhancing job satisfaction 12
b) By maximising the work area teamwork level. 8
c) By developing clarity in its communication 10
d) By rendering staff effective compensation for its potential. 5
14

the several difficulties tackled through entity in relation to execution of motivational
schemes
Q8) What are the several difficulties tackled through entity in relation to
execution of motivational schemes?
Frequency
a) Inappropriate management of motivational schemes. 5
b) Lacking in confidence into organisation 15
c) Disputes in workplace 8
d) Poor structure of leadership 7
the different solutions which would be helpful in motivational schemes implementation to
minimise employee turnover.
Q9) According to you, what are the different solutions which would be
helpful in motivational schemes implementation to minimise employee
turnover?
Frequency
a) Developing clear reporting structure 10
b) Providing meaningful feedback 12
c) Celebrating big and small milestones 8
d) Implementing conflict management strategies 5
15

Q 10) Any suggestion.
Chapter Six: Conclusion, Recommendations and Implications for Further
Research
CONCLUSION
Based upon the above study, it has been concluded that employee motivation is known to be the
vital aspects at work area that drives towards the performance of activities as well as even the
entity. Moreover, motivating its staff requires being a continuous routine. Additionally, it is
essential for all organization and business as this enables management for meeting the objectives.
Without motivation staff could not perform effectively and may reach to risky positions. In
addition to this, encourage workers my drives towards maximize productivity as well as perform
firm to attain higher level of outputs.
Recommendation
Based upon the above, some recommendation would be suggested to M&S are as follows:
As there are various schemes of motivation through which talent strategies may maximise
employee retention within workplace. Some of them are by increasing job satisfaction, by
increasing the level of workplace collaboration, by improving clear communication, by
providing employees appropriate compensation for their efforts and so on. So, it is essential for
Sainsbury’s to opt effective one. The reason is that this provides numerous benefits to them such
16

as it enhances employee productivity, it lowers employee absenteeism, it improves relationship
between management and employees, increased employee engagement and many others.
Implications for Further Research
This study is conducted on staff motivation which is one of the essential talent management
strategy. Additionally, this research is performed with assistance of primary and secondary
information. So, the alternate research method that may be applied for further investigation is
case study and survey strategy in order to accomplish study.
17

REFERENCES
Books & Journals
Ashton, A.S., 2018. How human resources management best practice influence employee
satisfaction and job retention in the Thai hotel industry. Journal of Human Resources in
Hospitality & Tourism. 17(2). pp.175-199.
Avci, B., 2021. Research methodology in critical mathematics education. International Journal
of Research & Method in Education, 44(2), pp.135-150.
Bairagi, V. and Munot, M.V. eds., 2019. Research methodology: A practical and scientific
approach. CRC Press.
Bibi, P., Ahmad, A. and Majid, A.H.A., 2018. The impact of training and development and
supervisor support on employees retention in academic institutions: The moderating role
of work environment. Gadjah Mada International Journal of Business. 20(1). pp.113-131
Coombes, J. and Ryder, C., 2019. Walking together to create harmony in research: A Murri
woman’s approach to Indigenous research methodology. Qualitative Research in
Organizations and Management: An International Journal.
Degbey, W.Y. and et. al., 2021. The impact of psychological ownership on employee retention in
mergers and acquisitions. Human Resource Management Review, 31(3), p.100745.
Dion, M.L., Díaz Ríos, C., Leonard, K. and Gabel, C., 2020. Research Methodology and
Community Participation: A Decade of Indigenous Social Science Research in
Canada. Canadian Review of Sociology/Revue canadienne de sociologie, 57(1), pp.122-
146.
Igor, F., and et. al, 2020, November. Applied Aspects of Formation of Facilitation-Reflective
Methodology of Personnel Motivation Management in the Energy Management System.
In International Conference on Business and Technology (pp. 344-354). Springer, Cham.
Kim, J., 2018. The contrary effects of intrinsic and extrinsic motivations on burnout and turnover
intention in the public sector. International journal of manpower.
Kurdi, B. and Alshurideh, M., 2020. Employee retention and organizational performance:
Evidence from banking industry. Management Science Letters, 10(16), pp.3981-3990.
Murmura, F., and et. al,2018. Evaluation of Italian companies' perception about ISO 14001 and
eco management and audit scheme III: Motivations, benefits and barriers. Journal of
Cleaner Production. 174. pp.691-700.
Pai, S. G., Reuland, Y. and Smith, I. F., 2019. Data-interpretation methodologies for practical
asset-management. Journal of Sensor and Actuator Networks, 8(2). p.36.
Pandey, P. and Pandey, M.M., 2021. Research Methodology Tools and Techniques. Babii, A.,
2020. Important aspects of the experimental research methodology. Вісник
Тернопільського національного технічного університету, 97(1), pp.77-87.
Pinos-Vélez, V., and et. al., 2020. Designing the Pre-Class and Class to Implement the Flipped
Learning Model in a Research Methodology Course. IEEE Revista Iberoamericana de
Tecnologias del Aprendizaje, 15(1), pp.43-49.
Rombaut, E. and Guerry, M.A., 2020. The effectiveness of employee retention through an uplift
modeling approach. International Journal of Manpower.
Ruzakova, O.V., 2021. Formation of indicators set that characterize the level of staff
motivation. Восточно-европейский научный журнал. (1-4 (65)). pp.70-75.
Song, C.E., and et. al., 2021. INTEGRATING EBP INTO AN UNDERGRADUATE
RESEARCH METHODOLOGY COURSE USING THE STAR MODEL OF
18

KNOWLEDGE TRANSFORMATION: A MIXED-METHOD STUDY. Nurse
Education Today, p.105021.
19

APPENDIX
Questionnaire
Name
Age
Gender
Q1) As per your view point, do you know about the concept of staff motivation and
retentions at work areas?
a) Yes
b) No
Q2) According to you, what are the employee motivation schemes impacts upon staff
retentions in M&S?
Positive impact
Negative impact
Q3) What are the different manners by which company can maximise their
employee retention within workplace?
a) By minimising the costs of recruitment.
b) By maximising the number of experienced staff.
c) By rendering firm committed staff
d) By protecting the entity from losses of productivity
Q4) Based upon your point of view, what are the distinct schemes of motivation
applied through M&S to inspire its workers?
a) Reward and incentives
b) Promoting the transparency in work area culture
c) Rendering the work life balance
d) Understanding the staff activities
Q5) According to you point of view, Is different scheme of motivation execution has
affirmative impacts in employees retention?
a) Yes
b) No
Q6) What are the various pros of implementing motivational scheme of employees
20

in M&S?
a) Maximise the productivity of staff
b) Reduce the absentees of staff
c) Develops the relations among staff and management
d) Enhanced involvement of staff
Q7) According to you, how does the different motivational schemes implementation
can increase the staff retentions in work area?
a) By enhancing job satisfaction
b) By maximising the work area teamwork level.
c) By developing clarity in its communication
d) By rendering staff effective compensation for its potential.
Q8) What are the several difficulties tackled through entity in relation to execution
of motivational schemes?
a) Inappropriate management of motivational schemes.
b) Lacking in confidence into organisation
c) Disputes in workplace
d) Poor structure of leadership
Q9) According to you, what are the different solutions which would be helpful in
motivational schemes implementation to minimise employee turnover?
a) Developing clear reporting structure
b) Providing meaningful feedback
c) Celebrating big and small milestones
d) Implementing conflict management strategies
Q 10) Any suggestion.
Frequency distribution table
Q1) As per your view point, do you know about the concept of staff
motivation and retentions at work areas?
Frequency
a) Yes 30
b) No 5
Q2) According to you, what are the employee motivation schemes impacts Frequency
21

upon staff retentions in M&S?
Positive impact 25
Negative impact 10
Q3) What are the different manners by which company can maximise
their employee retention within workplace?
Frequency
a) By minimising the costs of recruitment. 9
b) By maximising the number of experienced staff. 15
c) By rendering firm committed staff 5
d) By protecting the entity from losses of productivity 4
Q4) Based upon your point of view, what are the distinct schemes of
motivation applied through M&S to inspire its workers?
Frequency
a) Reward and incentives 16
b) Promoting the transparency in work area culture 8
c) Rendering the work life balance 6
d) Understanding the staff activities 4
Q5) According to you point of view, Is different scheme of motivation
execution has affirmative impacts in employees retention?
Frequency
a) Yes 31
b) No 4
Q6) What are the various pros of implementing motivational scheme of
employees in M&S?
Frequency
a) Maximise the productivity of staff 10
b) Reduce the absentees of staff 15
c) Develops the relations among staff and management 7
d) Enhanced involvement of staff 3
Q7) According to you, how does the different motivational schemes
implementation can increase the staff retentions in work area?
Frequency
a) By enhancing job satisfaction 12
b) By maximising the work area teamwork level. 8
c) By developing clarity in its communication 10
d) By rendering staff effective compensation for its potential. 5
22

Q8) What are the several difficulties tackled through entity in relation to
execution of motivational schemes?
Frequency
a) Inappropriate management of motivational schemes. 5
b) Lacking in confidence into organisation 15
c) Disputes in workplace 8
d) Poor structure of leadership 7
Q9) According to you, what are the different solutions which would be
helpful in motivational schemes implementation to minimise employee
turnover?
Frequency
a) Developing clear reporting structure 10
b) Providing meaningful feedback 12
c) Celebrating big and small milestones 8
d) Implementing conflict management strategies 5
Q 10) Any suggestion.
23