M&S Project Report: Building a Diverse and Inclusive Workforce

This report analyzes a project focusing on equality and diversity within M&S, a UK-based organization. The project aims to evaluate strategies for building a diverse and inclusive workforce. It includes a project management plan covering cost, scope, time, quality, and communication. A work breakdown structure and Gantt chart are provided for project timelines. The research employs both qualitative and quantitative methods, including questionnaires. Data analysis involves interpreting survey responses and presenting findings through charts. The report examines strategies like flexible working, training, and ethical practices. Recommendations are made based on the research findings, emphasizing the importance of equality, diversity, and ethical practices for organizational success, employee motivation, and productivity. The report concludes with a reflection on the research's value and a project logbook.

Managing Successful Business
Project

Table of Contents
INTRODUCTION...........................................................................................................................................4
TASK 1.......................................................................................................................................................4
P1 Devise aim and objective of given scenario........................................................................................4
P2Produce project management plan which covers cost, scope, time and quality, communication.........5
P3 Produce a work breakdown structure and a Gantt Chart to provide timeframes and stages for
completion...............................................................................................................................................6
TASK 2.......................................................................................................................................................8
P4 Carry out small-scale research by applying qualitative and quantitative research methods................8
TASK 3.....................................................................................................................................................10
P5 Analyse research and data using appropriate tools and techniques...................................................10
P6 Communicate appropriate recommendations as a result of research and data analysis to draw valid
and meaningful conclusions..................................................................................................................15
TASK 4.....................................................................................................................................................16
P7 Reflect on the value of undertaking the research to meet stated objectives and own learning and
performance...........................................................................................................................................16
CONCLUSION.........................................................................................................................................16
REFERENCES..........................................................................................................................................17
PROJECT LOGBOOK..............................................................................................................................18
PERFORMANCE REVIEW.....................................................................................................................22

INTRODUCTION
For an organization very potential to manage or develop the equality and diversity within
their organization as it helps in build motivation level of employees. There are no. of benefits an
organization occurs by maintaining equality and diversity such as attaining goals, building
relationship, employees feel motivated and many more. Respective report is based on the M&S
established in year 1884, headquarter is in London UK. Respective report is based on the
significance of equality and diversity and strategies to maintain the same by building aim and
objectives. Further it includes the project management plan, data analysis, recommendation and
reflection in order to gain desirable outcomes.
TASK 1
P1 Devise aim and objective of given scenario.
Project aim: To evaluate types of strategies and initiatives do companies put in place to build a
diverse and inclusive workforce.
Project Objectives:
 To evaluate concept of equality and diversity.
 To evaluate kinds of issues or challenges an organization face due to lack of diverse and
inclusive workforce.
 To examine various kinds of strategies organization put in place to build a diverse and
inclusive workforce.
P2Produce project management plan which covers cost, scope, time and quality,
communication.
Project Plan: Project plan is very much important attribute that covers lots of factors helps in
planning for a project in potential manner are as follows:
Aspects of cost: Cost plays very much important role in the planning a project in most potential
manner (Liao and Teo, 2019). In context of M&S they by accumulating necessary knowledge in
regards of their expenditure by list out all essential activities for successful completion of

projects. It has been evaluated that project manager required approximately by 22K. along with
organization required the 380 million euro capital.
Scope: It is very much important for a researcher to acknowledge about the scope of project as it
provides motivation to complete it in successful manner (Porter and Kramer, 2019). Respective
project is very much important to acknowledge about significance of equality and diversity at
work place and various kinds of strategies by which organization can maintain positive work
environment within workplace.
Quality: quality is very much important for an organization while conducting project for
fulfilling goals and objectives. Quality refers to the standardization in products, services, work
and procedures that helps in gaining effective kinds of outputs. In respective project to maintain
the quality in results researcher adopt kinds of factors such as training to teams, proper education
, elimination of risk and allocation of resources potentially.
Communication: Communication refers to the potential kinds of tools and techniques adopted
by organization to interact with people in order to achieve desirable goals and objectives. In
context of M&S their researcher by using various kinds of tools such as social media and one to
one meeting helps in connect people with one another.
Risk and resources: Risk refers to the various kinds of hurdles or factors that impact on the
viability of results at time of conducting research. In respective project the risk incurred with the
inadequate or irresponsiveness of respondents, unskilled team members and limitations regards
of time and resources that hinders in gaining effective kinds of outputs.
On other hand resources refers to the attributes that proved beneficial for organization to
fulfill business goals and objectives in effective manner. in respective project it has been
evaluated that resources that is very essential for them is skilled workforce, funds, time frame
and many more.
P3 Produce a work breakdown structure and a Gantt Chart to provide timeframes and
stages for completion.
Gantt chart: It is kind of Bar chart that represents the schedule of project and its various activities
from the very beginning of research. By using it project manager can be able to conduct various

kinds of activities in proper manner in a specified time frame potentially (Rezania,Baker and
Nixon, 2019).

Work Breakdown structure: WBS defined as an important kind of project management tool and

system by which researcher can be able to divide works and activities into small segments so that
potential knowledge and information should be collected in positive manner. by using it project
manager can be able to work in effective manner for attaining organisational goals and objectives
(Simard and Lapalme, 2019)
Monitoring and completing aims and objectives: It is very much potential for an organization to
monitor or evaluate each and every activity related with the project so that effective kind of
results should be gain. It has been analyze that for the project manager educating about
organisational aim and objective plays very much important role in gaining effective kinds of
outputs.
TASK 2
P4 Carry out small-scale research by applying qualitative and quantitative research
methods.
There are no. of research tools and techniques that plays very much important role in
gaining effective kind of outcomes that are as follows:
Quantitative research: Respective kind of tool used by researcher for accumulating the statistical
data and information related with project (Srinivasan and Dhivya, 2020). It is very crucial for a
project manager to avail no. of sources to collect information such as questionnaire, survey and

observation and many other. Along with this, organization can be able to gain important kind of
knowledge and information.
Qualitative research: It is regarded as important kind of exploratory research that used by project
manager to understand psychology, opinions and other kind of factors in order to remain
competitive in market place (Tee, Davies and Whyte, 2019). There are no. of tools to collect
information such as focus group, individual interview, group discussion and many more. In
respective research project the quantitative research tool is used by project manager to collect
important information.
Primary method: It refers to the tool that are collected by first hand by using various kinds of
tools such as observation, survey, questionnaire, experiment and many more. Respective kind of
tool gives more accurate information that is viable in nature by resolving problems.
Secondary method: Respective kind of tool provide information that is already available in
market place such as books, journals and government records and sources (Ibrahim, 2020). It is
cost effective and less time consuming in comparison to primary method. In respective project
manager use primary method of collecting information in order to collect potential information.
Sample and sampling size: It refers to the choosing respondents from the large no. of population
in order to collect knowledge and information from them. In respective project the project
manager by using random sampling tool to accumulate information from large no. of respondents
respectively. Project manager by asking questions from the 30 people.
Questionnaire: It is a series of questions that asked from the respondents to collect necessary
knowledge and information from the people positively.
Questionnaire
Name
Gender
Email
Q1: Do you understand by equality and diversity?
Yes

No
Q2: What is significance of equality and diversity for an organization?
Maintain motivation of employees
Enhance sustainability in environment
Increase profitability
Q3: What are the major strategies adopted by M&S in order to resolve issues arise due to not
maintaining equality and diversity?
Flexibility in working
Schedule training practices
Implementation of ethical practices.
Q4 what are the outcomes while organization not follow equality and diversity in work place?
Increase conflicts
Decrease in motivation of personnel
Reduce in productivity
Q5: What kind of ethical practices proved beneficial for M&S in maintaining ethical practices in
organization?
Provide equal wages as per work
Embrace equality act 2010
Avoid discrimination
Q6 What are important measures adopted by M&S for amending diversity at their work place?
Select people from wide geographical sphere
Schedule training and development
Empower employees.
Q7 Any suggestions for further improvement………………………………………..
TASK 3
P5 Analyse research and data using appropriate tools and techniques.
Theme 1: Equality and diversity

Q1: Do you understand by equality and
diversity?
Frequency
Yes 20
No 10
Yes No
0
5
10
15
20
25
20
10
Chart Title
Interpretation: From the above graph it has been evaluated that equality and diversity is very
much important for an organization. Equality and diversity maintain motivation level of
employees so that they can give one of their best efforts in organisational development. In that
regards 20 respondents give positive remark for subject matter.
Theme 2:
Q2: What is significance of equality and
diversity for an organization?
Frequency
Maintain motivation of employees 12
Enhance sustainability in environment 9
Increase profitability 9
12
9
9
Chart Title
Maintain motivation of employees Enhance sustainability in environment
Increase profitability

Interpretation 2: from above graph it has been summarized that equality and diversity is very
much important for organization to maintain motivation level of employees and increase
sustainability in market with the enhance profitability that helps in gaining potential outcomes. In
that regards the respondents give positive remark.
Theme 3:
Q3: What are the major strategies adopted
by M&S in order to resolve issues arise due
to not maintaining equality and diversity?
Frequency
Flexibility in working 9
Schedule training practices 10
Implementation of ethical practices 11
Flexibility in working Schedule training
practices Implementation of
ethical practices
0
2
4
6
8
10
12
9
10
11
Chart Title
Interpretation 3: from the above graph it has been evaluated that there are no. of strategies
adopted by M&S in order to remain competitive in marketplace. In context of M&S they by
using flexible working practices, ethical work practices and training to people helps in gaining
potential outcomes. In that regards the respondents give positive remark as 10 respondents give
scheduling training practices as an important attribute.
Theme 4:
Q4 what are the outcomes while
organization not follow equality and
Frequency

diversity in work place?
Increase conflicts 11
Decrease in motivation of personnel 10
Reduce in productivity 9
11
10
9
Chart Title
Increase conflicts Decrease in motivation of personnel
Reduce in productivity
Interpretation 4: It has been summarized that while an organization not apply the equality and
diversity in the work then it adversely impact on their profitability, motivation level of
employees and enhance conflicts in work and practices that adversely impact on organisational
growth. In that regards respondents remark by 11 respondents in decrease in productivity of
employees.
Q5: What kind of ethical practices proved
beneficial for M&S in maintaining ethical
practices in organization?
Frequency
Provide equal wages as per work 12
Embrace equality act 2010 9
Avoid discrimination 8