Macquarie University Professional Development Resume Project

This document presents a student's resume, showcasing their professional experience, skills, and educational background. The resume highlights the candidate's work experience at Westpac Banking Corporation as an intern, detailing responsibilities such as preparing weekly reports and analyzing operational data. It also includes experience as a Dispensary Pharmacist Assistant, outlining tasks like customer service, prescription processing, and inventory management. The resume also highlights achievements like completing an induction program, customer service awards, and training new staff. Furthermore, it lists skills such as prescription processing, pharmaceutical calculations, and customer service. The candidate's educational background includes a Bachelor of Business Administration and Commerce from Macquarie University. The document also outlines career objectives, including securing a graduate position and obtaining a Chartered Accountant qualification.

Resume

Resume
Name:
Address:
Email id:
Professional Summary
Dispensary Pharmacist Assistant offering services more than 2 years at Chemist Works
Wetherhill Park. Dedicated, hardworking and reliable professional who maintain a focus on
accuracy and delivers courteous services at all times.
Work Experience
Westpac Banking Corporation – Sydney
Group Operations & Business Transformations Internship (Dec-19 – Feb-20)
 Preparation of weekly executive report to provide key performance metrics such as
average daily volumes and cycle times of the Home Ownership Services and Business
Everyday Banking business units to the Group Operations manager
 Work with extract operational management to classify the operational activities by department
and by type and then lined the employee data to department to determine consumer
lending utility by Qtr
Chemist Works Wetherill Park
Dispensary Pharmacist Assistant (Jan 2018- current)
 Attending to all customer and patient requests both at the prescription and sales counter
 Upon delivery, reviewing and receipting recently purchased medications into stores
online ordering system
 For quality assurance purposes, reviewing and allocating patient scripts to the correct
store pharmacist

 For quality assurance purposes, cross checking script order requests against store’s
electronic ordering system and following any misplaced scripts with specific staff
members
 Contacting elderly and vulnerable patients to discuss upcoming scripts and raising
awareness for previously purchased medications which are due to expire
Achievement
 Successful completion of intensive 3-day induction program with regards to business
units operational processes
 Receipt university placement reward for successful completion of internship
 Achieving average of 4.5 stars out of 5 with regards to customer service satisfaction, for
the years ending 31 December 2018 and 31 December 2019
 Awarded employee of the month on 5 separate occasions since commencing in role in
January 2018
 Successfully trained four new recently hired staff members in the lead up to the
December 2019 Christmas period
Skills
 Prescription Processing
 Pharmaceutical Calculation
 Medical and Pharmaceutical Terminology
 Medication Inventory Management
 FDA Compliance
 Customer service and Customer relations
Education
Macquarie University
Bachelor of Business Administration and Commerce (Professional Accounting)-Feb 19 – Nov 22

Reference
As per the availability.