Analysis of Malaysia Airlines' SWOT and Strategic Recommendations
VerifiedAdded on 2023/01/07
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Essay
AI Summary
This essay presents a SWOT (Strengths, Weaknesses, Opportunities, and Threats) analysis of Malaysia Airlines. The strengths highlighted include customer-centric menus, while weaknesses encompass capacity challenges. Opportunities are identified in adapting to changing customer preferences, and threats include external competition. The analysis emphasizes the need for Malaysia Airlines to meet new development metrics and develop working goals to gain new business perspectives. The essay suggests strategies such as focusing on future growth, expanding into new countries, and leveraging digital media for customer engagement. References include academic articles on customer experience, sustainable technologies, and aviation industry developments, providing a comprehensive overview of Malaysia Airlines' current position and potential future strategies.
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