MAN5902 - Healthcare IS Application in Business System Analysis

This report focuses on the contemporary business system environments within the healthcare industry, emphasizing the integration of Healthcare Information Systems (HIS). It details the research approach, methodology, and data collection procedures, primarily utilizing secondary data from peer-reviewed journals and grey literature. The report identifies the increasing competitiveness in healthcare due to new technologies, highlighting the strategic importance of HIS for improved market positioning. It addresses challenges such as initial investment, system maintenance, and change management, while also exploring opportunities like improved business processes and global exposure. The report further considers the selection, cost, security, and ethical implications of HIS, emphasizing the need for alignment with organizational goals and careful monitoring of privacy and security issues. This resource is ideal for students seeking to understand the transformative role of information systems in modern healthcare business environments.

Running head: APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
Application of Information System in healthcare business system environment
Name of the Student
Name of the University
Author Note:

1APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
Abstract
The prime objective of the paper is to focus on the contemporary business system environments
of a healthcare industry due to the incorporation of the Healthcare Information System. The
report will be having numerous sections and each of the sections will be having its own
significance. The research approach of this paper will be presenting the data collection procure
for this research. The detailed description of the significant trend will be discussed in the
following unit of the paper along with that the challenges, opportunities and considerations of the
use of the health information system will be also presented in the paper. The paper will be
concluding with the use of the impact of using the health information system in the business
environment of a healthcare industry.

2APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
Table of Contents
Introduction......................................................................................................................................3
Research approach and methodology..............................................................................................3
Detailed description of the significant trend identified...................................................................3
Challenges........................................................................................................................................3
Opportunity......................................................................................................................................4
Considerations.................................................................................................................................4
Impact of the trend on business analysis practice............................................................................4
Conclusion.......................................................................................................................................4
Reference.........................................................................................................................................5

3APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
Introduction
The foremost determination of the paper is to focus on the contemporary business
systems environment of the healthcare industry. Like every other industry, healthcare business
environments also have numerous issues in their working environment in terms of the security of
the private network, processing of the invoices and payments, deal with the issues faced by the
consumers of the industry, payment models which has to be followed in the business
environment and the competitive advantage which the environment must have in order to have a
better market position. This paper will be having numerous units and each of the unit will be
having its own significance (Liu, 2018). The paper will be discussing the description of a
significant trend in the healthcare industry which is the incorporation of the Healthcare
Information System. The ensuing unit of the paper will be discussing the research approach and
the methodology of this report.
Research approach and methodology
The prime objective of this unit of the paper will be discussing the data collection
procedure of this assignment. It can be said that the secondary data will be considered in this
paper as data will be collected from the peer-reviewed journals from Google Scholar. The data
collection procedure of this assignment will be also done using the grey literature. The digital
investigations will play a huge role in the data gathering process of this report. The use of the
different types of Healthcare Information Systems can be also understood using the BABOK
guide. The BABOK guide will be also very much helpful to understand the importance of change
management from conventional advanced systems were used in the hospital environment to the
latest Healthcare Information Systems. The following unit of the paper will be discussing the

4APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
detailed description of the trend which is followed in the healthcare business environment. The
next unit of the paper will be discussing the detailed description of the use of the healthcare
Information System from the point of view of reputed scholars.
Detailed description of the significant trend identified
As mentioned by Zhang et al. (2017), the contemporary business environment of the
healthcare organizations is increasingly becoming competitive each day as new technologies are
being incorporated each day replacing the legacy systems in the hospital environment. The
application of the Information System is placing the healthcare organization in a much better
position according to the researcher (Butler & Ko, 2015). The researchers of this paper stated
that the incorporation of the Information System needs to be done in a planned order using the IT
governance plans as it will be very much important to deal with the complexities of change
management.
According to Sittig & Singh (2015), the significant trend for the use of the Information
System in the healthcare business environments involves the different aspects of the installation
procedure of the IS, strategies adopted by the market competitors. The researcher stated that the
contemporary security environment of the incorporation of the IS has to ensure the security and
safety of the organizational assets and also should be enhancing the existing service offered by
the organization. Considering the growing complexities in terms of the technologies used in the
healthcare industry, it can be said that social business concepts have to be seriously considered
by the shareholders of the organization as stated by the researcher. The incorporation of the new
healthcare Information Systems such as the Clinical and Administrative Systems has to be
considered using all the available resources such as the human resources and the capital

5APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
resources as mentioned by the researchers (Rana et al., 2016). The researcher also stated that the
incorporation of the new IS has to be done in such a way so that there are no real issues in
dealing with the market conditions.
According to Yue et al. (2016), the incorporation of the Healthcare Information System
in the healthcare business environment will be very much important to data the business data of
the organization which are circulated between the different stakeholders of the organization. The
electronic medical records of the healthcare organizations are very much beneficial for the
organization as it helps them to improve efficiency and productivity. The researcher mentioned
that the health records of the patients have to be protected from being altered. The incorporation
of the IS will be very much important in the business system environment as it will help the
organization to have a competitive edge over the other organizations (Namada, 2018). The
researcher stated that the needs and requirements of the consumers of healthcare organizations
are improving each day. In order to deal with the challenges, it can be said that the IS not only
helps the organization to improve the business processes but also helps them to have global
exposure. The researcher stated that the application of the Information System is increasing
every year as the recent patches released by the Information helps the healthcare organization n
to deal with the security threats such as ransomeware.
According to Parah et al. (2017), the incorporation of the different types of Healthcare
Information System can be very much useful to manage the different stakeholders of the
organization as well such as the external stakeholders like the provider of the raw materials. The
healthcare facilities, insurance plans, purchase of the healthcare products are all improved with
the help of the Healthcare Information System (Dziak, Jachimczyk & Kulesza, 2017). The
application of the Healthcare Information System can be also very much useful for the

6APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
consumers of this organization as it allows them to check the availability of the doctors, nurses
and other healthcare facilities. The succeeding unit of the paper will be discussing the challenges
associated with the introduction of new healthcare IS in the business environment of a healthcare
organization.
Challenges
Considering the contemporary business system environments it can be said that the
incorporation of the Healthcare Information System has numerous challenges associated with it
which will be discussed in this unit of the paper. The primary challenge of the use of the
Healthcare Information System is the huge amount of initial investment which is required from
the primary shareholders of the healthcare facility. The secondary challenge of the use of the
Healthcare Information System is the maintenance of the Information System for which
professional IT team has to be maintained in the healthcare business environment (Pye et al.,
2015). The other challenge of the incorporation of the Information System in the hospital system
environment is adapting to the change for the employees of the organization. Managing the
change is a very important challenge for the management team of the healthcare environment as
the few of the employees of the hospital environment may not have any idea about the
functionality of a Healthcare Information System.
Managing the stakeholders of the healthcare organizations to deal with the complexities
of the health information system is the other challenge for the management team of the health
care organizations. The stakeholders associated with the incorporation of a healthcare
information system in healthcare are mentioned in the following table.
Stakeholders Type of stakeholder Designation in the project
IT governance plan Internal stakeholder Planning the entire project

7APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
from the initial phase to the
completion phase.
Project managers Internal stakeholder Management of each of the
business processes which will
be using the healthcare
information system.
Internet service providers External stakeholders Provides active high-speed
internet connection for the
Information System.
Table 1: Stakeholders of the project
(Created by the author)
The stakeholder of this project can be managed using the Edward Freeman stakeholder
theory which as it will be very much useful to maintain the moral values of the stakeholders
associated with the project. Thus stakeholder theory can be very much useful to address both the
internal as well as the external stakeholders of the healthcare facilities and at the same time,
corporate social responsibility can be achieved if this theory is applied for managing the above-
discussed stakeholders. The following unit of the paper will be discussing the business
opportunities after the installation procedure of the healthcare IS.
Opportunity
The business opportunity of the incorporation of the healthcare Information System in a
healthcare environment depends a lot on the methodology for the installation procedure of the
Information System. The implementation plan has to be done in such a way so that it can
consider all the future implication of this technology (Barr et al., 2018). The implementation plan
which can be beneficial for the organization is presented in the following flow chart diagram.

8APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
Figure 1: Implementation procedure
(Created by the author)
Considerations
The selection of the appropriate healthcare information system in the business
environment is a huge concern for healthcare business environments. The use of the healthcare
information system has to be aligned with the mission and vision of the organization so that the
desired results are obtained from the systems. The other consideration of this project is the cost
associated with the incorporation of the healthcare information system as huge initial
investments are required by the management team of this organization (Wang et al., 2018). The
security of the new Information System in the business environment of a healthcare organization
may involve numerous privacy and security issues such as the risk coming security threats such
as ransomware where the business and the health records may be encrypted by the ethical or the
Phase 1
Planning the
entire project in
a well
dicumented
manner
Phase 2 Implement the
plan on a single
business unit
Phase 3 Implement the
plan considering
the full business
unit

9APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
hackers. These kinds of privacy issues can have a direct negative impact on the reputation of the
organization in the global market. The needs and requirements of the information system have to
be monitored very cautiously by experienced professionals which have to be maintained by this
organization. The ethical and the social issues associated with the application of the healthcare
Information System must not be ignored by the senior management team of the healthcare
organizations (Yang et al., 2015). The social obligation of the Health Information System is the
rights and obligations of the employees of the organization. The property rights and the quality
of services offered by the new system considering the environmental regulations are the other
consideration of the use of this technology in the business environment of the healthcare
industry. Privacy and the confidentiality of the data which are processed in the healthcare
information system have to be maintained by the stakeholders associated with this new system.
Impact of the trend on business analysis practice
The incorporation of the new healthcare Information System can be very much beneficial
for the health care business. The impact of using the healthcare information system will be
discussed in this unit of the paper. The primary impact of the use of the healthcare Information
System is the reduction in the paperwork for the organization. The traditional and the
conventional ways to manage the business process of the healthcare industry using handwritten
documentation can be replaced using the healthcare Information system as it will help them to
store every data and every transaction in a digital manner (Gope & Hwang, 2016). The arrival
and the departure time of the doctors and the surgeons can be tracked using the latest patches of
the healthcare information system. There are lots of complaints coming from the clients
regarding the procedure of the technique will be used for the treatment purposes, this is a huge
challenge for the senior management team of the healthcare organizations which can be solved

10APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
purposefully using the new healthcare information system (Jiang et al., 2016). The business data
which are circulated between the floor managers of the organization with the different
stakeholders of the organization such as the provider of the latest technologies which are used in
the operation rooms and the internet service providers. Co-ordination between the internal
stakeholders of the organization can be also significantly improved using the Healthcare
Information System, at the same time it can be also said that accuracy and transparency in the
business transactions in terms of the finance required for the management team of the
organization can be also understood by the consumers of the organization. There are lots of
issues coming from the consumers of the organization in terms of the unnecessary tests which
are conducted on the patients due to the unavailability of doctors. The decision making of the
organization can be also improved using the application of the heathcare Information System
(Amankwah-Amoah & Wang, 2019). The doctors of the organization can communicate with the
patients and the relatives of the patients with the help of the mobile version of the Healthcare
Information System. The cost and risk of ineffective medication can be also minimized with the
help of this Information System.
The structured implementation of the healthcare Information System can be very much
useful in terms of business operations management as well. All the reasons for which the
healthcare organizations have a competitive advantage over each other in terms of the increased
profitability of the business, better quality service, understanding the needs and requirements of
the consumers of the industry are improved with the incorporation of a new healthcare
Information System (Laudon & Laudon, 2016). The core strengths of the organization along with
the business opportunities of the organization can be also identified with the help of the new
system. Like most of the business organizations, the healthcare Information System can be also

11APPLICATION OF IS IN HEALTHCARE BUSINESS SYSTEM ENVIRONMENT
very much important to manage the different stakeholders of the organizations in terms of the
service offered by the organization.
The incorporation of the healthcare Information System can be open the opportunity of
the incorporating many other technologies in the business environment of a healthcare
organization such as the artificial intelligence (Howell et al., 2016). Managing the insurance
packages and the other health policies of the customers of this business can be done in a more
professional manner with the help of this Information System. The introduction of the new IS
can have a significant impact both on the national as well as in the organization culture as well as
the employees may feel motivated due to their enhanced facility provided by the new IS.
The application of the healthcare Information system can be very much beneficial for the
employees of the organization as well as it will help in minimizing the number of faulty
treatments. The issues associated with the legacy systems used in healthcare organizations can be
also minimized using the new healthcare Information Systems (Blahová Palka, & Haghirian,
2017). One of the most significant impacts of the incorporation of the IS is maintaining health
equity for all the stakeholders of the business. The healthcare practitioners can be also very much
benefitted if this new system can be incorporated into the business environment of a healthcare
organization. The following unit of the paper will be presenting the conclusive units of the paper.
Conclusion
The paper concludes the impact and effectiveness of the incorporation of a new
healthcare Information System in the business environment of a healthcare organization. The
research approach and methodology of this paper is from peer-reviewed journals from Google
Scholar as well as from the BABOK guide. The paper also presents the implementation plan of