This business report examines the implementation of an Electronic Health Record (EHR) system for doctors, addressing challenges and opportunities within the healthcare industry. It provides a comprehensive analysis, including a business process model, SWOT analysis, and financial projections using a multi-criteria approach. The report includes key recommendations for the CEO/practice owners, actionable advice, and strategic context. It also covers benefit realization, ethical and social implications, and limitations. Financial analysis includes NPV, ROI, and breakeven analysis. The report utilizes a balance scorecard and risk register to assess the project's viability, and it emphasizes stakeholder engagement and communication strategies for successful EHR implementation. The report aims to provide insights into IT investment, strategic context, and recommendations for the doctors to gain commercial benefits and competitive advantages.