Manage Business Document Design and Development Report - BUS 101

This report focuses on managing business document design and development, using the Marriott hotel as a case study. It covers two key document types: employment agreements and meeting minutes. The report details the formal style and content of employment agreements, including compensation, benefits, and termination clauses, and how MS Word and macros are used to create them. It also outlines the structure of meeting minutes, including introductory information, agenda items, and action items. The report provides sample templates for both document types. Furthermore, it discusses standards for document maintenance and continuous improvement, emphasizing the use of master files, macros, and identifying audience requirements. A training session plan is proposed, including learning objectives, key topics, and evaluation methods. The report concludes with a reference list of relevant sources.

Running Head: Manage Business Document Design and Development
MANAGE BUSINESS DOCUMENT DESIGN AND
DEVELOPMENT

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Manage Business Document Design and Development
Table of Contents
Style guide..................................................................................................................................3
Copies of standard text and templates........................................................................................4
Standard of maintenance and continuous improvement............................................................7
Training session plan..................................................................................................................8
Reference list..............................................................................................................................9

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Manage Business Document Design and Development
Style guide
Two types of important business documents are employment agreement and meeting
minutes. The Marriott hotel needs these documents for maintaining professional image of
their business.
Employment agreement
Formal style of writing is used in this kind of business document. Bullet points and
headings are included to describe all important aspects of employment. For example, terms
and conditions of employment as per company policy will be written with clear words within
this business document. MS Word will be used to make this document. Macros are being
used to help this company to redevelop this document within minimum time in future
(Valenzuela & Benau, 2018). The Marriott hotel sends this document while appointing new
employees into their business (Marriott.com, 2018).
Meeting minutes
Meeting minute template will contain a clear and simple style. Three segments will be
there. Firstly, the introducing part will include location, date, time and attendees of the
meeting (Ito & Nishita, 2016). After that agenda item will be included. Lastly, action items
along with owners, deadlines, and status will be included. MS Word will be used to develop
meeting minutes and macro is being performed. Management of the Marriott will use this
document for conveying decisions made in meetings to their staff.

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Manage Business Document Design and Development
Copies of standard text and templates
Template 1: Employment contract
Employment contract
This contract, dated on 23rd August in the year of 2019, is prepared between Marriott
hotels and Mr/Mrs. __XXXXX_of city Melbourne. This document represents a contract
between the mentioned company and employee
Employment
The employee agrees that he/she will faithfully conduct all the duties and responsibilities
allocated by the management
Position
Front desk executive
Compensation
As compensation, he/she will be paid a wage of $ 8000 per month.
Benefits
The employee has right in participating in any benefit plan like insurance coverage,
medical benefits, and bonuses.
Probationary period
The employee will be in a probationary period for the first 6 months. During this period the
employee will not enjoy any benefits and employee can implement a termination clause in

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Manage Business Document Design and Development
case of underperformance.
Paid time off
● Bereavement leave
● Sick leave
● Vacation
Termination
Employer has every right to terminate employment in case of underperformance. Both
employee and employer are entitled to return all properties to each other during the time of
termination.
________________ _________________
Employee signature Date
________________ _________________
Employer signature Date
Template 2: Meeting minutes document
[Meeting name]
Location of meeting
Date
Time

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Manage Business Document Design and Development
List of attendees
Items of agenda
1.
2.
3.
4.
5.
Actions in the meeting Responsible
person
Time Status (Inprogress,
complete, to be
conducted)

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Manage Business Document Design and Development
Standard of maintenance and continuous improvement
Master files will be developed and it will include the macros and the hard copies of
templates. The Marriott hotel will save these templates as macros in their system and they
will these templates when required. For example, the management of this company will use
the macros to provide employment agreement to new employees, they will modify the
template contents as the changes in their organizational policies. Based on the consequences
of the changes, meeting minutes can be improved over time (Yaacob et al. 2018). For
ensuring continuous improvement of business documents, following standards will be
considered,
Maintenance and continuous improvement standard
● Appropriate audience and their requirements must be identified. Modifications in
the document will be made accordingly.
● Purpose of the document will be determined and the organization will focus on the
purpose to maintain its standard.
● Content of the templates will be well-organized as perv the business standard of the
Marriott hotel. Rich text format will be used.
● The business documents will have a professional appearance to present the level of
professionalism of the stakeholders.
● Documents will be re-read before sending it to audiences.

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Manage Business Document Design and Development
Training session plan
The training session plan can help the employees to get accustomed to the document
standards, styles and use of macros. The plan includes different steps that are described
below.
Step 1: Defining learning objectives
In this step, specification about different learning objectives like increasing
proficiency of using the tools can be defined.
Step 2: clarification of key topics
Key topics like using template documents can be discussed in this phase of training.
Moreover, concepts like macros can be evaluated.
Step 3: Organization of materials
In this step, different information about documents can be collected and presentation
regarding the use of macros can be done.
Step 4: Conducting training session
This includes lectures about the use of documents, discussions and demonstrations
and online learning.
Step 5: Evaluation and feedback collection
Tests will be carried out to measure the efficiency of employees and feedback can be
collected from participants (Losada & Manolov, 2015). This can help to achieve the
objectives of the training session.

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Manage Business Document Design and Development
Reference list
Ito, M., & Nishita, S. (2016). Extracting Relationship of Meeting Minutes Generated by
Speech Recognition System. In Proceedings of the International MultiConference of
Engineers and Computer Scientists (Vol. 1). Retrieved
from:http://www.iaeng.org/publication/IMECS2016/IMECS2016_pp269-273.pdf
Losada, J. L., & Manolov, R. (2015). The process of basic training, applied training,
maintaining the performance of an observer. Quality & Quantity, 49(1), 339-347.
Retrieved from: http://www.observesport.com/desktop/images/docu/xytfblpt.pdf
Marriott.com (2018), About, retrieved on 21st august 2019 from
https://www.marriott.com/default.mi
Valenzuela, R., & Benau, D. (2018). An Examination of Microsoft® Word™ Features Used
by Medical Writers. AMWA Journal: American Medical Writers Association Journal,
33(2). Retrieved from:http://search.ebscohost.com/login.aspx?
direct=true&profile=ehost&scope=site&authtype=crawler&jrnl=10756361&AN=131
616633&h=0CBp2rFHBahYQnahfGhOBsGCdlIZg5qwYfRPjYmaeKdGREdibjBkw
TE9nAgeRhFA3ikZbttNHYWIB15llfh%2BhA%3D%3D&crl=c
Yaacob, H. R. B. M., Mohamed, M. S. S. S. P., Yusof, M. Y. B., Hassan, P. B., Amat, A. B.
C., & Noor, M. S. B. M. (2018). Development and Evaluation of Team Work Skills
Through the Preparation of Group Assignment Coursework Using Meeting Minutes.
The Journal of Social Sciences Research, 1231-1238. Retrieved
from:https://ideas.repec.org/a/arp/tjssrr/2018p1231-1238.html