BSBHRM501 Manage Human Resource Services Assessment - Learner Workbook

This document serves as a comprehensive guide for the BSBHRM501 Manage Human Resource Services unit, outlining the assessment criteria, performance evidence, and foundation skills required for competency. It includes details on elements for competency demonstration, assessment conditions, and links to companion volumes. The document provides a detailed breakdown of assessment tools such as learner workbook activities, observation checklists, major activities, skills and knowledge activities, third-party checklists, case studies, and learner guides. The observation/demonstration checklist details the tasks to be observed, demonstrated, or simulated. The assessment covers determining strategies for delivery of human resource services, managing service delivery, evaluating human resource service delivery, and managing the integration of business ethics, with a focus on skills like reading, writing, oral communication, and numeracy. The document emphasizes the importance of adhering to organizational policies, legislative requirements, and ethical responsibilities in managing human resources, including return on investment analysis.