BSB61015: Advanced Diploma - Manage Innovation and Improvement Tasks

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This document presents a student's assessment for the BSB61015 Advanced Diploma of Leadership and Management, focusing on managing innovation and continuous improvement. The assessment comprises three parts: activities, skills & knowledge activity, and a major activity. Assessment 1 includes eighteen activities addressing topics like environmental management systems, supply chains, performance measures, trend analysis, e-commerce considerations, and SWOT analysis. The student provides detailed answers, referencing various sources. Assessment 2 requires responses to six questions related to cost-benefit analysis, creativity, innovation, organizational learning, quality management, risk management, and sustainability. Assessment 3 involves eleven short answer questions to assess the student's understanding of the unit. The assignment covers various aspects of innovation, team performance, and sustainability strategies, demonstrating the application of learned concepts within a workplace context. The document also provides insights into the advantages and disadvantages of implemented systems, and strategic considerations for organizational improvements.
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BSB61015
Advanced Diploma of
Leadership and Management
Assessment Guide
BSBMGT608
Manage innovation and continuous
improvement
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Introduction
This Assessment Booklet provides you with information and your assessment tasks for this
unit. A requirement of your qualification, from which the unit of competence is taken, is the
application of the concepts you have been learning.
The assessment activities are an important part of your course as they provide an opportunity
to apply what you have been learning and they give both you and your trainer feedback on
your progress.
Please read this section carefully before commencing the assessment tasks.
RECOGNITION OF PRIOR LEARNING
If you can demonstrate that you have the skills and knowledge within this unit, you should
speak to a trainer/assessor about this and apply for recognition of prior learning.
COMPLETING YOUR ASSESSMENTS
Prior to Assessment
You must be advised of your rights before and after the assessments including the right to
appeal.
Assessors must provide you with all relevant information relating to the assessments prior to
commencement and of the appeals procedure that can be utilised if you wish to appeal against
the assessment outcome or make a complaint.
Submitting Assessments
Each part of this assessment booklet needs to be carefully completed and you are required to
attain a ‘satisfactory’ mark for each of the assessment activities. Full details of what is required
have been detailed in instructions before each assessment task.
You must submit assessment tasks with the cover sheet provided at the end of this Booklet.
You must attach one cover sheet per assessment upon submission, ticking the relevant
assessment box. Ensure you sign the form after completion.
Assessments should be submitted on or before their due date. Extensions for individual
assessment tasks may be negotiated in specific circumstances. Consultation on this must
occur prior to the due date and extensions due to illness will require a medical certificate.
Extensions will be confirmed to you in writing.
Plagiarism and Referencing
You are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or
paraphrased from another source, must be acknowledged with “quotation marks” around the
relevant words/sentences or ideas and cited at the end of the document. Sources of
information, ideas etc. must be provided in alphabetical order by author’s surname (including
author’s full name, name of document/ book/internet etc. and year and place of publishing) or
may be included in brackets in the text.
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ASSESSMENT OUTCOMES
The evidence you submit will be assessed and you will be given written feedback. Each
assessment task will be marked as either Satisfactory or Unsatisfactory and once all
assessments have been marked you will be given an outcome of Competent or Not Competent
for the unit of competence. Upon demonstrating competence, you will be awarded this unit. If
you are assessed as Not Competent, you will be given some suggestions for improvement and
asked to redo your assessment.
Re-assessment
In the event you are deemed Unsatisfactory, you will be allowed two (2) further attempts at an
assessment within the timeframe of this course.
As part of the assessment process, you must abide by any relevant assessment policies as
provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair,
you should be offered the opportunity to discuss all options that are available to you to
complete the assessment.
Reasonable Adjustment
RTOs and Trainers/Assessors are obliged by law to make reasonable adjustment to ensure
maximum participation of students with disability in teaching, learning and assessment
activities. This includes:
ensuring that course activities are sufficiently flexible;
providing additional support where necessary; and
offering a reasonable substitute within the context of the course where a student cannot
participate.
Reasonable adjustment is defined in section 4(1) of the Employment and the Disability
Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment
unless making the adjustment would impose an unjustifiable hardship on the person’.
Reasonable adjustment as it applies to participation in learning and assessment activities may
include:
customising resources or activities within a training package or accredited course;
modifying a presentation medium;
providing additional support;
providing assistive or adaptive technologies;
making additional information accessible both before enrolment and during the course;
and
monitoring these adjustments to ensure that the student’s needs continue to be met.
An individual’s access to the assessment process should not be adversely affected by
restrictions placed on the location or context of assessment beyond the requirements specified
in the training package. Reasonable adjustments can be made to ensure equity in assessment
for people with disabilities. Adjustments include any changes to the assessment process or
context that meet the individual needs of the person with a disability, but do not change
competency outcomes.
The assessment process must:
Provide for valid, reliable, flexible and fair assessment
Provide for judgement to be made on the basis of sufficient evidence
Offer valid, authentic and current evidence.
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COMPETENCY ASSESSMENT
Within this qualification are units of competency that form the basis of your assessments.
These can be located in your Unit Outline Booklet.
ASSESSMENTS FOR THIS UNIT
There are three (3) forms of assessment or evidence gathering methods for this unit of
competency. You are required to complete and submit all the assessments.
Assessment 1. Activities
This assessment consists of eighteen (18)activities to assess your knowledge of this unit. You
must answer all questions. Most questions require short answers although some questions
require a more detailed response. You should provide typed responses. You may use various
sources of information including: text books, learning workbooks, other documents and the
internet and must list your sources.
Assessment 2. Skills & Knowledge Activity
This assessment provides the student with an opportunity to demonstrate their knowledge of
the foundation skills, knowledge evidence and performance evidence of this unit. The student
will be required to respond to six (6) questions relating to cost-benefit analysis methods,
creativity and innovation theories and concepts, organisational learning principles, quality
management and continuous improvement theories, relevant risk management concepts and
relevant sustainability practices.
Students must record their answers in a separate A4 document and submit by attaching to
their cover page.
Assessment 3. Major Activity
This assessment is a major activity which consists of eleven (11) short answer questions to
assess the student’s knowledge of BSBMGT608 Manage innovation and continuous
improvement.
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Assessment 1: Activities
This assessment consists of eighteen (18) activities to assess the student’s knowledge of this
unit.
Instructions for Students
Students must answer all questions. Most questions require short answers although some
questions require a more detailed response. Students may use various sources of information
including: text books, learning workbooks, other documents and the internet and they must list
their sources.
Activity
1A Complete the template, using knowledge of your workplace.
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What sustainability strategy considerations have been expressed by your
organisation? These may be part of the company vision.
1. Focus on production of low carbon emitting products
2. Provide greater resilience in supply chains
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Example provided Yes we
have this
in place.
(tick or
leave)
If yes, does it have a key
system to process and
monitor?
Environmental management
systems, action plans, green
office programs, surveys and
audits
No
Waste management
hierarchy
Yes Yes
Complying with regulations
and corporate social
responsibility
Yes Yes
Determining the
organisation's most
appropriate waste treatment
No
Implementing ecological
footprint
Yes Yes
Implementing government
initiatives
Yes Yes
Improving resource and
energy efficiency
Yes Yes
Initiating and maintaining
appropriate organisational
procedures for operational
energy consumption
No
Introducing a green office
program – a cultural change
program
No
Introducing green purchasing No
Introducing national and
international reporting
initiatives
Yes Yes
Introducing product
stewardship
No
Reducing emissions of
greenhouse gases
Yes Yes
Reducing use of non-
renewable resources
Yes Yes
Referencing standards,
guidelines and approaches,
such as sustainability
covenants and compacts or
triple bottom line reporting
Yes Yes
Supporting sustainable
supply chain
Yes Yes
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3. Open to two way communication with the customers
What are the advantages and disadvantages of the systems you use?
The advantages may involve the production of the good quality products and
delivered at a faster rate.
The disadvantage would involve the high cost that may be involved in the
supply chain and the production of the products.
1B What are the supply chains that you access for raw materials for transforming them
into products or services?
Supply chain and Logistic association of Australia
What are the processes for obtaining raw materials?
The raw materials are brought to the company premises and are distributed
accordingly
Are your finished products or services delivered through a distribution system?
Yes the finished products are delivered through a distribution system.
Which compliance and supply agreements and considerations are in place to govern
the supply and use of raw materials?
The various compliance and supply agreements range from checking of the
quality of the product to the cost of the products.
1C What areas in your organisation are typically used for performance measures?
The areas may be the profit that is involved by the installation of the new
technology and the various working parameters.
What are the performance measure assessment tools and techniques used for?
The various tools may be business continuity plan and strategic
information system
1D What are performance reports used for? (Give three examples)
1. Measuring the loss and profit of the product in the previous sector
2. Predicting if the other products will behave in the future
3. Analysing if a new technology can be implemented or not
Give an example of a basic process for reporting.
The basic process for reporting involves the introducing the topic and then after
discussing the content , the conclusion on how the project was done is
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mentioned.
1E What is trend analysis?
Trend analysis refers to the checking of how the product behaved in the market.
The launch of new type of product is decided on the basis of the trend on the
previous product.
How can you analyse changing trends and opportunities relevant to your
organisation?
The changing of the trends in the products can be analysed by analysing the
market trend of the product that had been released previously.
What might your analysis of a trend be compared to?
The analysis of a trend may be compared to the other projects.
1F What do you need to think about/ask yourself before you seek specialist advice on E-
commerce?
The E commerce website where the specialist is working should be checked.
The previous report about the website of the organization should be checked.
What sort of activities might a specialist work on?
The specialist may work on various fields. The specialist may provide
consultancy on the various fields such as how the product will behave in the market
in the future.
Perform a SWOT analysis for addressing your technology and e-commerce
opportunity needs.
Strengths
Trained and skilled team members
Use of advanced technologies
Weaknesses
Requirement needed for the
understanding of the
requirements of the task.
Opportunities Threats
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The advancement of the sustainable
companies in the market and the customers
preferring the sustainable products
The fast changing technologies
day to day and the old
technologies becoming obsolete
2A What information do you need to give teams when briefing them?
The information that has to be given to the team is the summarisation of the
task in an easy manner and providing motivation to the employees of the project.
What might you need to address if there is a problem with team performance?
First the person who is responsible for bringing down productivity of the project
should be contacted and stated how the task can be done in an efficient manner.
What is the relationship between innovation and competition?
Innovation refers to the bringing up of the new ideas while competition refers to
the race among two or more people for completing a particular task faster than the
other.
2B What is the difference between dependent and independent level groups?
The dependant level group refers to the group which is dependant on someone
else for receiving approvals and instructions.
The independent level group refer to the group, which is responsible for the
carrying out of the task on its own.
What is involved in fostering a creative environment?
Indulging the employees into various activities, which will help the employees
increase creativity and productivity and think in a different manner.
2C How might you be able to encourage new ideas?
Many examples of the various successful ideas can be suggested to the
employees, which will help the employees have an idea of how the new ideas work.
What is entrepreneurial behaviour?
Entrepreneurial behaviour refers to how the employees of the organization
behaves or contributes towards the implementation of new ideas into practice.
How does your organisation reward creativity?
The organization introduces the new ideas in the various entrepreneurial
programs so as to give a recognition to the employees and also provides the
employee with incentive in order to motivate the employees.
2D What are the pros and cons of recognising and celebrating success through reward
and incentive?
Pros:
This may serve as a motivation factor and the employees can work in a more
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efficient manner.
Cons:
This can often lead to unhealthy competition between employees and create a
negative working environment.
2E In groups, or as directed by the instructor, perform a risk assessment and a cost
benefit analysis on an example of a new idea or innovation, preferably from your
workplace. Alternatively, use an example of a new idea or innovation provided by the
instructor.
The new idea of cloud for the purpose of cyber security is to be implemented the
workplace. The various risk involved are the outside people obtaining the private
keys of the cloud. The cost of installation of the system is high.
2F What is your organisations approval process for new ideas and innovations?
Consider using a flow chart to illustrate this process.
No
yes
Who are the key people required in the approval process?
The key people would involve the managers of the organization, the senior
members who will be involved in the project.
3A What is continuous improvement and why is it important?
Continuous improvement is a process where there is continuous effort to
improve the services and the products.
It is important for improving the status of the organization. It also helps in
improving the services provided to the customers.
Why is sustainability important?
Sustainability is important as due to the global future depends on it. There
are three main causes as to why sustainability is important. The reasons are
depletion of the fossil fuel, climate change due to the emission of carbon dioxide and
the increase in the cost of energy and water.
3B Using a workplace example (or an example given by your instructor) of a new idea or
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Reception
of the idea
Managers checking
the requirements
Checking of the
requirements
Forwarding request to
managers
Result
Approved
Unapproved
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innovation that will be implemented, how might this change affect people?
Facebook is a new idea or innovation, which has affected the people. The
Facebook has allowed the various people around the globe to connect with each
other.
What is the difference between transition and change?
Change may involve various factors such as confusion and anger while the
process of transition is an internal process of the human that is a process of the
change.
What should your change management plan be designed to ensure?
The change management plan would involve solutions to provide better
solutions. This would involve a better and easier procedure for carrying out the tasks.
3C What does a good contingency plan do?
A good contingency plan helps in identifying the key risks that are involved. A
good contingency plan helps in identifying the areas where the business may be
damaged.
3D What questions might you need to ask to determine the cause or causes of the
failure, via an investigation?
The questions that need to be asked is that the working environment and the
circumstances that were involved when the project was in progress. The feedback
from the employees need to be taken as to what challenges the employees had to
face.
What are some examples of the challenges of innovative processes failure?
Facebook can be taken as an example of the failure of an innovative idea
where the idea was taken by a person who had just completed a part of the
programming process.
What are your sources of opportunity?
An efficient team can be one of the opportunities for the completion of projects
on time and in an effective way. The other scope of opportunity is the increase of the
market share of the sustainable companies.
3E What might be some examples of the advantages and disadvantages of a system
that ensures that learnings from activities are captured and managed?
Advantage:
1. In an application that presents educational videos, the same data that is
stored can be checked and referred.
2. For an organization the data can be stored in order to refer to for later
purpose.
Disadvantages:
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1. The data that is stored is in the server of the organization can be hacked if
present for too long.
3F What are the advantages and disadvantages of verbal reporting compared to written
reporting?
Advantages:
1. Verbal reporting is a faster process as compared to written reporting.
2. In verbal reasoning the facts are flexible that the facts once said can be
changed next time.
Disadvantages:
1. The verbal reporting cannot give easy presentation of the complex matter.
2. The written report has permanent record of all the facts.
What three questions regarding report writing should you ask yourself in
preparation?
Three questions that has to be asked are:
1. Whether the report will be a verbal or a written report
2. The break- up of the report that is how much word has to be assigned for the
different part of the report.
3. What is expected of the report
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