BSB61015: Advanced Diploma - Manage Innovation and Improvement Tasks

This document presents a student's assessment for the BSB61015 Advanced Diploma of Leadership and Management, focusing on managing innovation and continuous improvement. The assessment comprises three parts: activities, skills & knowledge activity, and a major activity. Assessment 1 includes eighteen activities addressing topics like environmental management systems, supply chains, performance measures, trend analysis, e-commerce considerations, and SWOT analysis. The student provides detailed answers, referencing various sources. Assessment 2 requires responses to six questions related to cost-benefit analysis, creativity, innovation, organizational learning, quality management, risk management, and sustainability. Assessment 3 involves eleven short answer questions to assess the student's understanding of the unit. The assignment covers various aspects of innovation, team performance, and sustainability strategies, demonstrating the application of learned concepts within a workplace context. The document also provides insights into the advantages and disadvantages of implemented systems, and strategic considerations for organizational improvements.

BSB61015
Advanced Diploma of
Leadership and Management
Assessment Guide
BSBMGT608
Manage innovation and continuous
improvement

Introduction
This Assessment Booklet provides you with information and your assessment tasks for this
unit. A requirement of your qualification, from which the unit of competence is taken, is the
application of the concepts you have been learning.
The assessment activities are an important part of your course as they provide an opportunity
to apply what you have been learning and they give both you and your trainer feedback on
your progress.
Please read this section carefully before commencing the assessment tasks.
RECOGNITION OF PRIOR LEARNING
If you can demonstrate that you have the skills and knowledge within this unit, you should
speak to a trainer/assessor about this and apply for recognition of prior learning.
COMPLETING YOUR ASSESSMENTS
Prior to Assessment
You must be advised of your rights before and after the assessments including the right to
appeal.
Assessors must provide you with all relevant information relating to the assessments prior to
commencement and of the appeals procedure that can be utilised if you wish to appeal against
the assessment outcome or make a complaint.
Submitting Assessments
Each part of this assessment booklet needs to be carefully completed and you are required to
attain a ‘satisfactory’ mark for each of the assessment activities. Full details of what is required
have been detailed in instructions before each assessment task.
You must submit assessment tasks with the cover sheet provided at the end of this Booklet.
You must attach one cover sheet per assessment upon submission, ticking the relevant
assessment box. Ensure you sign the form after completion.
Assessments should be submitted on or before their due date. Extensions for individual
assessment tasks may be negotiated in specific circumstances. Consultation on this must
occur prior to the due date and extensions due to illness will require a medical certificate.
Extensions will be confirmed to you in writing.
Plagiarism and Referencing
You are reminded that plagiarism will not be tolerated. Information, ideas etc. quoted or
paraphrased from another source, must be acknowledged with “quotation marks” around the
relevant words/sentences or ideas and cited at the end of the document. Sources of
information, ideas etc. must be provided in alphabetical order by author’s surname (including
author’s full name, name of document/ book/internet etc. and year and place of publishing) or
may be included in brackets in the text.
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ASSESSMENT OUTCOMES
The evidence you submit will be assessed and you will be given written feedback. Each
assessment task will be marked as either Satisfactory or Unsatisfactory and once all
assessments have been marked you will be given an outcome of Competent or Not Competent
for the unit of competence. Upon demonstrating competence, you will be awarded this unit. If
you are assessed as Not Competent, you will be given some suggestions for improvement and
asked to redo your assessment.
Re-assessment
In the event you are deemed Unsatisfactory, you will be allowed two (2) further attempts at an
assessment within the timeframe of this course.
As part of the assessment process, you must abide by any relevant assessment policies as
provided to you. If you feel you are not yet ready to be assessed or this assessment is unfair,
you should be offered the opportunity to discuss all options that are available to you to
complete the assessment.
Reasonable Adjustment
RTOs and Trainers/Assessors are obliged by law to make reasonable adjustment to ensure
maximum participation of students with disability in teaching, learning and assessment
activities. This includes:
• ensuring that course activities are sufficiently flexible;
• providing additional support where necessary; and
• offering a reasonable substitute within the context of the course where a student cannot
participate.
Reasonable adjustment is defined in section 4(1) of the Employment and the Disability
Discrimination Act as ‘an adjustment to be made by a person is a reasonable adjustment
unless making the adjustment would impose an unjustifiable hardship on the person’.
Reasonable adjustment as it applies to participation in learning and assessment activities may
include:
• customising resources or activities within a training package or accredited course;
• modifying a presentation medium;
• providing additional support;
• providing assistive or adaptive technologies;
• making additional information accessible both before enrolment and during the course;
and
• monitoring these adjustments to ensure that the student’s needs continue to be met.
An individual’s access to the assessment process should not be adversely affected by
restrictions placed on the location or context of assessment beyond the requirements specified
in the training package. Reasonable adjustments can be made to ensure equity in assessment
for people with disabilities. Adjustments include any changes to the assessment process or
context that meet the individual needs of the person with a disability, but do not change
competency outcomes.
The assessment process must:
 Provide for valid, reliable, flexible and fair assessment
 Provide for judgement to be made on the basis of sufficient evidence
 Offer valid, authentic and current evidence.
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COMPETENCY ASSESSMENT
Within this qualification are units of competency that form the basis of your assessments.
These can be located in your Unit Outline Booklet.
ASSESSMENTS FOR THIS UNIT
There are three (3) forms of assessment or evidence gathering methods for this unit of
competency. You are required to complete and submit all the assessments.
Assessment 1. Activities
This assessment consists of eighteen (18)activities to assess your knowledge of this unit. You
must answer all questions. Most questions require short answers although some questions
require a more detailed response. You should provide typed responses. You may use various
sources of information including: text books, learning workbooks, other documents and the
internet and must list your sources.
Assessment 2. Skills & Knowledge Activity
This assessment provides the student with an opportunity to demonstrate their knowledge of
the foundation skills, knowledge evidence and performance evidence of this unit. The student
will be required to respond to six (6) questions relating to cost-benefit analysis methods,
creativity and innovation theories and concepts, organisational learning principles, quality
management and continuous improvement theories, relevant risk management concepts and
relevant sustainability practices.
Students must record their answers in a separate A4 document and submit by attaching to
their cover page.
Assessment 3. Major Activity
This assessment is a major activity which consists of eleven (11) short answer questions to
assess the student’s knowledge of BSBMGT608 Manage innovation and continuous
improvement.
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Assessment 1: Activities
This assessment consists of eighteen (18) activities to assess the student’s knowledge of this
unit.
Instructions for Students
Students must answer all questions. Most questions require short answers although some
questions require a more detailed response. Students may use various sources of information
including: text books, learning workbooks, other documents and the internet and they must list
their sources.
Activity
1A Complete the template, using knowledge of your workplace.
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What sustainability strategy considerations have been expressed by your
organisation? These may be part of the company vision.
1. Focus on production of low carbon emitting products
2. Provide greater resilience in supply chains
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Example provided Yes we
have this
in place.
(tick or
leave)
If yes, does it have a key
system to process and
monitor?
Environmental management
systems, action plans, green
office programs, surveys and
audits
No
Waste management
hierarchy
Yes Yes
Complying with regulations
and corporate social
responsibility
Yes Yes
Determining the
organisation's most
appropriate waste treatment
No
Implementing ecological
footprint
Yes Yes
Implementing government
initiatives
Yes Yes
Improving resource and
energy efficiency
Yes Yes
Initiating and maintaining
appropriate organisational
procedures for operational
energy consumption
No
Introducing a green office
program – a cultural change
program
No
Introducing green purchasing No
Introducing national and
international reporting
initiatives
Yes Yes
Introducing product
stewardship
No
Reducing emissions of
greenhouse gases
Yes Yes
Reducing use of non-
renewable resources
Yes Yes
Referencing standards,
guidelines and approaches,
such as sustainability
covenants and compacts or
triple bottom line reporting
Yes Yes
Supporting sustainable
supply chain
Yes Yes

3. Open to two way communication with the customers
What are the advantages and disadvantages of the systems you use?
The advantages may involve the production of the good quality products and
delivered at a faster rate.
The disadvantage would involve the high cost that may be involved in the
supply chain and the production of the products.
1B What are the supply chains that you access for raw materials for transforming them
into products or services?
Supply chain and Logistic association of Australia
What are the processes for obtaining raw materials?
The raw materials are brought to the company premises and are distributed
accordingly
Are your finished products or services delivered through a distribution system?
Yes the finished products are delivered through a distribution system.
Which compliance and supply agreements and considerations are in place to govern
the supply and use of raw materials?
The various compliance and supply agreements range from checking of the
quality of the product to the cost of the products.
1C What areas in your organisation are typically used for performance measures?
The areas may be the profit that is involved by the installation of the new
technology and the various working parameters.
What are the performance measure assessment tools and techniques used for?
The various tools may be business continuity plan and strategic
information system
1D What are performance reports used for? (Give three examples)
1. Measuring the loss and profit of the product in the previous sector
2. Predicting if the other products will behave in the future
3. Analysing if a new technology can be implemented or not
Give an example of a basic process for reporting.
The basic process for reporting involves the introducing the topic and then after
discussing the content , the conclusion on how the project was done is
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mentioned.
1E What is trend analysis?
Trend analysis refers to the checking of how the product behaved in the market.
The launch of new type of product is decided on the basis of the trend on the
previous product.
How can you analyse changing trends and opportunities relevant to your
organisation?
The changing of the trends in the products can be analysed by analysing the
market trend of the product that had been released previously.
What might your analysis of a trend be compared to?
The analysis of a trend may be compared to the other projects.
1F What do you need to think about/ask yourself before you seek specialist advice on E-
commerce?
The E commerce website where the specialist is working should be checked.
The previous report about the website of the organization should be checked.
What sort of activities might a specialist work on?
The specialist may work on various fields. The specialist may provide
consultancy on the various fields such as how the product will behave in the market
in the future.
Perform a SWOT analysis for addressing your technology and e-commerce
opportunity needs.
Strengths
Trained and skilled team members
Use of advanced technologies
Weaknesses
Requirement needed for the
understanding of the
requirements of the task.
Opportunities Threats
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The advancement of the sustainable
companies in the market and the customers
preferring the sustainable products
The fast changing technologies
day to day and the old
technologies becoming obsolete
2A What information do you need to give teams when briefing them?
The information that has to be given to the team is the summarisation of the
task in an easy manner and providing motivation to the employees of the project.
What might you need to address if there is a problem with team performance?
First the person who is responsible for bringing down productivity of the project
should be contacted and stated how the task can be done in an efficient manner.
What is the relationship between innovation and competition?
Innovation refers to the bringing up of the new ideas while competition refers to
the race among two or more people for completing a particular task faster than the
other.
2B What is the difference between dependent and independent level groups?
The dependant level group refers to the group which is dependant on someone
else for receiving approvals and instructions.
The independent level group refer to the group, which is responsible for the
carrying out of the task on its own.
What is involved in fostering a creative environment?
Indulging the employees into various activities, which will help the employees
increase creativity and productivity and think in a different manner.
2C How might you be able to encourage new ideas?
Many examples of the various successful ideas can be suggested to the
employees, which will help the employees have an idea of how the new ideas work.
What is entrepreneurial behaviour?
Entrepreneurial behaviour refers to how the employees of the organization
behaves or contributes towards the implementation of new ideas into practice.
How does your organisation reward creativity?
The organization introduces the new ideas in the various entrepreneurial
programs so as to give a recognition to the employees and also provides the
employee with incentive in order to motivate the employees.
2D What are the pros and cons of recognising and celebrating success through reward
and incentive?
Pros:
This may serve as a motivation factor and the employees can work in a more
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efficient manner.
Cons:
This can often lead to unhealthy competition between employees and create a
negative working environment.
2E In groups, or as directed by the instructor, perform a risk assessment and a cost
benefit analysis on an example of a new idea or innovation, preferably from your
workplace. Alternatively, use an example of a new idea or innovation provided by the
instructor.
The new idea of cloud for the purpose of cyber security is to be implemented the
workplace. The various risk involved are the outside people obtaining the private
keys of the cloud. The cost of installation of the system is high.
2F What is your organisations approval process for new ideas and innovations?
Consider using a flow chart to illustrate this process.
No
yes
Who are the key people required in the approval process?
The key people would involve the managers of the organization, the senior
members who will be involved in the project.
3A What is continuous improvement and why is it important?
Continuous improvement is a process where there is continuous effort to
improve the services and the products.
It is important for improving the status of the organization. It also helps in
improving the services provided to the customers.
Why is sustainability important?
Sustainability is important as due to the global future depends on it. There
are three main causes as to why sustainability is important. The reasons are
depletion of the fossil fuel, climate change due to the emission of carbon dioxide and
the increase in the cost of energy and water.
3B Using a workplace example (or an example given by your instructor) of a new idea or
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Reception
of the idea
Managers checking
the requirements
Checking of the
requirements
Forwarding request to
managers
Result
Approved
Unapproved

innovation that will be implemented, how might this change affect people?
Facebook is a new idea or innovation, which has affected the people. The
Facebook has allowed the various people around the globe to connect with each
other.
What is the difference between transition and change?
Change may involve various factors such as confusion and anger while the
process of transition is an internal process of the human that is a process of the
change.
What should your change management plan be designed to ensure?
The change management plan would involve solutions to provide better
solutions. This would involve a better and easier procedure for carrying out the tasks.
3C What does a good contingency plan do?
A good contingency plan helps in identifying the key risks that are involved. A
good contingency plan helps in identifying the areas where the business may be
damaged.
3D What questions might you need to ask to determine the cause or causes of the
failure, via an investigation?
The questions that need to be asked is that the working environment and the
circumstances that were involved when the project was in progress. The feedback
from the employees need to be taken as to what challenges the employees had to
face.
What are some examples of the challenges of innovative processes failure?
Facebook can be taken as an example of the failure of an innovative idea
where the idea was taken by a person who had just completed a part of the
programming process.
What are your sources of opportunity?
An efficient team can be one of the opportunities for the completion of projects
on time and in an effective way. The other scope of opportunity is the increase of the
market share of the sustainable companies.
3E What might be some examples of the advantages and disadvantages of a system
that ensures that learnings from activities are captured and managed?
Advantage:
1. In an application that presents educational videos, the same data that is
stored can be checked and referred.
2. For an organization the data can be stored in order to refer to for later
purpose.
Disadvantages:
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1. The data that is stored is in the server of the organization can be hacked if
present for too long.
3F What are the advantages and disadvantages of verbal reporting compared to written
reporting?
Advantages:
1. Verbal reporting is a faster process as compared to written reporting.
2. In verbal reasoning the facts are flexible that the facts once said can be
changed next time.
Disadvantages:
1. The verbal reporting cannot give easy presentation of the complex matter.
2. The written report has permanent record of all the facts.
What three questions regarding report writing should you ask yourself in
preparation?
Three questions that has to be asked are:
1. Whether the report will be a verbal or a written report
2. The break- up of the report that is how much word has to be assigned for the
different part of the report.
3. What is expected of the report
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Assessment 2: Skills and Knowledge Activity
Student Instructions:
Complete the following individually and attach your completed work to your workbook.
The answers to the following questions will enable you to demonstrate your knowledge of:
 Learning
 Reading
 Writing
 Oral Communication
 Numeracy
 Navigating the world of work
 Interacting with others
 Getting the work done
 Cost-benefit analysis methods
 Creativity and innovation theories and concepts
 Organisational learning principles
 Quality management and continuous improvement theories
 Relevant risk management concepts
 Relevant sustainability practices
Answer each of the six (6) questions in as much detail as possible, considering your
organisational requirements for each one.
1. How can you use your analytical skills to identify improvement opportunities?
The analytical skill can be out into use and the various opportunities can be identified.
The analytical skills can be used in order to analyse the market position. The analysing of the
market is the market is most for making the profit by the sale of a particular product. The
analysing skills can also be used to identify the target market, which would also help in gaining
the profit on any of the product.
2. When might an organisation struggle to cope with change and have a negative impact?
The organization may struggle to cope with the advancing technologies. The
advancing technologies may not be supported by the organizational systems. The
organization does not want to lose the customers and as a result look forward to the
installation of the new technologies. The result of which may be that the company end
up incurring loss in the project.
3. Give an example of when either you or a team member has demonstrated flexibility and
creativity.
Our team has shown creativity and flexibility in many of the instances. An instance
when the flexibility was demonstrated by the team was many of the team members were
on leave and suddenly an emergency project approached which has to be completed in a
short span of time. The plan was made by me as to how the work can be done in a less
amount of time without compromising on the quality and the team implemented the plan in
an effective way.
4. What learning options do you have for continuous improvement and which have you
actively pursued?
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The learning options that can be included is that a rigorous training module should be
arranged by the organization for the new trainee that are joining. The old employee who
are a bit weak in the work performed should also be given the training. The training should
be on the most important topics that are necessary by the organization. The sensitive and
the important topics involve the management of the large volume of data. The other
important topic is that of cyber security.
5. Give an example of when you have demonstrated teamwork and leadership skills to foster
a commitment to quality and openness to innovation.
In a particular project that was allotted to the team was a new concept and the team
was nervous and worried about how the project will be completed. It was my job to
motivate the team and help the workers complete the work. As the work was on a new
concept and the work was completed with a good output, the team was appreciated.
6. Give an example of an improvement you think your organisation could make to its
sustainability practices?
The organization can look forward to start building some eco friendly products, which are
not used in present. The products may be not be in the domain of the products that the
organization generally produce but the other domain products may also be produced. The
organization may also carry out various movements to promote sustainability.
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Assessment 3: Major Activity
This assessment is a major activity which consists of eleven (11) short answer questions to
assess the student’s knowledge of this unit.
Instructions for Students
Students must answer all questions. Most questions require short answers although some
questions require a more detailed response. Students may use various sources of information
including: text books, learning workbooks, other documents and the internet and they must list
their sources.
Completed answers should be attached to the workbook.
1. What questions might you need to ask to evaluate the effectiveness of your key
sustainability systems?
The development of the various sectors of the sustainable development has to be
checked. The different factors involve the political, economic, ecology and culture.
2. What general questions you will need to ask yourself at the beginning of your analysis?
The question that need to be asked is that whether the raw materials that have been
acquired are enough to satisfy the outcome of the project.
3. How can you refine these characteristics to narrow down the objective?
The raw materials is the building block of the project. The satisfaction of all the sectors
of a project requires the satisfaction of the requirement of the raw materials. For an
hardware purpose it is the raw materials while for the software part it is the various
technologies.
4. What other areas would you need to identify and analyse to review programs, systems and
processes?
The use of the social media in order to review the system and the various programs
may be made. This is not used to the maximum extent.
5. How could you judge if it is appropriate for you to seek advice from a specialist on E-
commerce?
The reviews regarding the website should be checked and the organizations that seek
the help of the E- commerce should also be checked.
6. What is Kaizen’s method for success? List the three parts.
The Kaizen method of success states that the big goals can be achieved by getting 1%
better each day.
The three parts involve:
Stop aiming for a radical personal change.
The big audacious goals of someone is not inspiring oneself.
Improvement of oneself is not the final destination.
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7. How are many contemporary organisations now structuring their organisation?
The organization can follow a well- designed for the purpose of structuring the
organization. The organization should realise the input and the outcome of the project.
8. What techniques can you use to encourage, test and recognise new ideas?
The technique may be to analyse the outcome of the ideas if implemented on a project.
A real time situation of projects that are present can be realized. For the success of the
project the ideas should be analysed and tested in a proper manner.
9. What incentives can you think of that would help reward teams for success?
The incentives that can be handed may be in the form of cash or may also be in the
form of holidays. There may be other rewards that may be given in order to maintain a
healthy competition among the employees.
10. Give some examples of risks you may need to manage.
In case of the implementation of any of the ideas there can be various risks that
are involved. The risk of failure of the idea is always present. The other risk that may be
involved is the confusion about which idea has to be adopted. This may often lead to
confusion and unhealthy working environment.
11. How may an idea/innovation be implemented? What do you need to consider?
For the implementation of the new idea, the framework of a successful project
should be followed for the success of the idea.
The fact that is to be taken into consideration is that the idea fetches ample
amount of profit.
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Assessment 1: Activities
RESULTS SHEET
Student’s Name:
Assessor’s Name:
Date of Assessment:
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Feedback to Student:
Student’s overall
performance is:  Satisfactory  Unsatisfactory
Is re-assessment
necessary?  Yes  No
Assessor’s Signature: Date:
Student’s Signature: Date:
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Assessment 2: Skills & Knowledge Activity
RESULTS SHEET
Student’s Name:
Assessor’s Name:
Date of Assessment:
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Feedback to Student:
Student’s overall
performance is:  Satisfactory  Unsatisfactory
Is re-assessment
necessary?  Yes  No
Assessor’s Signature: Date:
Student’s Signature: Date:
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Assessment 3: Major Activity
RESULTS SHEET
Student’s Name:
Assessor’s Name:
Date of Assessment:
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Feedback to Student:
Student’s overall
performance is:  Satisfactory  Unsatisfactory
Is re-assessment
necessary?  Yes  No
Assessor’s Signature: Date:
Student’s Signature: Date:
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Final Assessment Summary & Feedback
Student’s Name: Student’s ID:
Assessor’s Name:
Date of
Completion:
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Assessments
Student Results
Satisfactory Unsatisfactory Not Completed
1. Assessment 1   
2. Assessment 2   
3. Assessment 3   
Feedback to Student:
Result:  Competent  Not Competent
Is re-assessment required:  Yes  No
Assessor’s Signature: Date:
Student’s Signature: Date:

ASSESSMENT COVER SHEET
This Assessment Cover Sheet needs to be completed and attached to each assessment
upon submission. Ensure you tick the relevant assessment and sign after completing the
entire form.
Student’s Name:
Student’s ID:
Contact Number:
Email:
Assessor’s Name:
Qualification:
Unit of Competency: BSBMGT608 Manage innovation and continuous improvement
Assessment:
☐ 1. Activities
☐ 2. Skills & Knowledge Activities
☐ 3. Major Activity
Due Date: Date Submitted:
If your assessment is being submitted after the due date, please attach a copy of the written
confirmation of extension received from the Assessor.
Declaration: I have kept a copy of my assessment submission and have read
and understood the following information provided at the
beginning of this assessment (please tick):
☐ General assessment information
☐ Submitting assessments
☐ Assessment results
☐ Plagiarism and referencing
I declare this assessment is my own work and where the work is
of others, I have fully referenced that material.
Name (please print) Signature Date
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Assessment Mapping
BSBMGT608 Manage innovation and continuous improvement
Element Performance Criteria
Assessments
Activities
Skills &
Knowledg
e Activity
Major
Activity
1. Review
programs,
systems and
processes
1.1. Establish strategies to
monitor and evaluate performance
and sustainabilityof key systems
and processes
1a 6 1
1.2. Undertake detailed
analyses of supply chains, and
operational, product and service
delivery systems
1b 1 2
1.3. Identify performance
measures, and assessment tools
and techniques, and evaluate their
effectiveness
1c 2 3
1.4. Analyse performance
reports and variance from plans for
key result areas of the organisation 1d 4 4
1.5. Identify and analyse
changing trends and opportunities
relevant to the organisation 1e 1 4
1.6. Seek advice from specialists,
where appropriate, to identify
technology and electronic
commerce opportunities
1f 4 5
2. Develop
options for
continuous
improvement
2.1. Brief groups on
performance improvement
strategies and innovation as an
essential element of competition
2a 3, 5 8
2.2. Foster creative climate and
organisational learning by
promoting interaction within and
between work groups
2b 3, 5 8, 9
2.3. Encourage, test and 2c 4 7, 8, 9
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Assessment Mapping
recognise new ideas and
entrepreneurial behaviour where
successful
2.4. Accept failure of an idea
during trialling, and recognise,
celebrate and embed success into
systems
2d 2 6
2.5. Undertake risk
management and cost-benefit
analysis for each option or idea
approved for trial
2e 1 10
2.6. Approve innovations through
agreed organisational processes 2f 6 11
3.Implement
innovative
processes
3.1. Promote continuous
improvement and sustainability as
essential to doing business 3a 6 1
3.2. Address the impact of
change and consequences for
people, and implement transition
plans
3b 2, 4, 6 4
3.3. Ensure objectives,
timeframes, measures and
communication plans are in place
to manage implementation
3b 4 2, 3
3.4. Implement contingency
plans in the event of non-
performance 3c 2, 4 4
3.5. Follow up failure by prompt
investigation and analysis of
causes and manage emerging
challenges and opportunities
effectively
3d 2 10
3.6. Ensure that learnings from
activities are captured and
managed to inform future work 3e 4 6, 8
3.7. Regularly evaluate
continuous improvement systems
3f 1, 4, 6 8, 9
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and processes
3.8. Communicate costs and
benefits of innovations and
improvements to relevant groups
and individuals
3f 5 1, 11
Performance
evidence
Evidence of the ability to:
Analyse and evaluate systems and
performance in key areas of the
organisation and identify
opportunities for improvement,
seeking advice from experts as
appropriate
1f, 2a, 3b,
3c, 3f 1-6 5
Promote the value of creativity,
innovation and sustainability and
recognise successes
1a, 1b, 1c,
1d, 1e, 2a,
2b, 2c
1-6 8
Support the testing and trialling of
new ideas and undertake risk
management and cost-benefit
analysis for options
1a - 3f 1 – 6 1, 2, 3, 4
Plan for and implement
improvements using organisation’s
processes for approvals, project
management and change
management
1A-3F 1-6 1-11
Facilitate effective contributions to
and communications about
continuous improvement and
innovation
1a - 3f 1 – 6 9
Capture insights, experiences and
ideas for improvements and
incorporate them into the
organisation’s knowledge
management systems and future
planning
3E 4 6, 8
Knowledge
evidence
To complete the unit requirements safely and effectively, the individual
must:
 Outline cost-benefit analysis
methods
1a, 2e, 3d,
3f
1, 11, 17,
19, 20 1, 2
Describe creativity and innovation
theories and concepts
2a, 2b, 2c,
2d, 2e, 2f
7, 8, 9, 10,
11, 12 8, 9
List organisational learning
principles
2b, 3a, 3b,
3c, 3d
7, 13, 14,
15, 16, 18,
19, 20
4, 7
Identify quality management and
continuous improvement theories
3a, 3b, 3c,
3d, 3e, 3f 13 – 20 8
Describe relevant risk management 1a, 1b, 1c, 1 – 6, 11 10
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concepts 1d, 1e, 1f,
2e
Outline relevant sustainability
practices
1a, 1b, 1c,
1d, 1e, 1f 1 – 6 1, 2, 3
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