BSBMGT517 Manage Operational Plan: Resource Acquisition, Review & Plan

This BSBMGT517 report provides a detailed analysis of managing operational plans within an organization. It covers key aspects such as researching and documenting resource requirements, developing and implementing consultation processes, incorporating key performance indicators (KPIs) to measure organizational performance, and creating contingency plans. The report also addresses strategies for recruiting and inducting employees, acquiring physical resources and services in accordance with organizational policies, and recognizing intellectual property rights. Furthermore, it discusses various models and methods for operational plans, the role of operational plans in achieving organizational objectives, the budgeting process, alternative approaches to developing KPIs, and the legislative and regulatory context relevant to the operational plan. The report concludes by highlighting the importance of aligning organizational policies, practices, and procedures with the operational plan to ensure effective implementation and performance.

Running head: MANAGE OPERATION PLAN 1
Manage Operation Plan
Student’s Name
Institution Affiliation
Date

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Task 1
Activity 1
Developing Operational Plan
1.1 Research, analyses and document resource requirements and develop an operational plan in
consultation with relevant personnel, colleagues and specialists resource managers.
Establishment of proper Operations Plan is vital in any business organization. With
excellent operations plan, company resources get utilized effectively in a way that caters for
customer needs. Competition is a challenge to business organizations thus the need to develop
new operations management in almost every financial period regularly. Operations management
plan aids in guiding both employers and employees in the business organization. It is worth
noting that company objectives and business targets get well documented within the operations
management plan.
For this reason, company staff gets to work by the business objectives (Noe et al., 2006).
The operations plan can only become relevant to all members of the business organization if it
gets well communicated through proper channels. Also, frequent staff sessions within the
organization help in addressing issues related to the operation management plan in place.
Company management authority needs to make it clear to the staff of their assigned tasks. Most
importantly, the company staff needs to undergo training to comprehend the duties outlined in
the operations plan based on their capabilities.

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1.2 Develop and implement consultation processes as an integral part of the operational planning
process
A business organization should create room for consultations to be made. Through
discussions, the contribution of all stakeholders within the organization gets accommodated
(Ward, 2016). Communication channels such as open meetings, annual surveys, commentary
sections, and informal meetings are a sure way of encouraging operations plan consultation by
stakeholders. Proper consultation nurtures expertise, knowledge, and inclusivity of all company
staff in every program rolled out.
1.3 Ensure the operational plan includes key performance indicators to measure organizational
performance
Key Performance Indicators (KPIs) are vital in boosting the performance of the team
within an organization. The KPIs though need to be presented in simple formats and be readily
available to all members. Proper and relevant KPIs get identified if managers’ work within the
company prioritized objectives. Also, the set KPIs need to be in line with both business
performance as well as set objectives. Chosen KPIs should be relevant to the operations carried
out within the organization. (Eastman et al., 2011)Time factor should get highly considered
regarding relatability of the KPIs. The operation plan databases should be regularly checked to
ensure valid data gets retrieved throughout the financial period of the company.
Any KPI chosen by the management should be controllable in the long-run. Also, the
business person should get given a chance to alter the selected KPI in a manner that suits the
operation plan of the company. A successful KPI is on only possible if the operation plan
management provides training to its staff on how the performance indicator works.

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1.4 Develop and implement contingency plans for the operational plan
It is worth noting that not all operations planned will function as expected. A contingency
plan is therefore required to cater for unplanned occurrences within the business firm. Risks that
could affect the business involve cases of sudden resigning by crucial staff, poor cash balances, a
breakout of epidemics within the firm and huge debts (Engle, 2010). Coping with potential risks
facing the organization entails doing a proper analysis of the dangers to ascertain their course.
Common threats such as fire outbreaks could get handled by placing necessary equipment within
each department. Also, risk avoidance could come in handy in ensuring the staff does not
undertake activities that could potentially put the firm at risk. Risk retention and risk transfer are
also a sure way of managing misfortunes within the organization.
1.5 Ensure the development and presentation of proposals for resource requirements is supported
by a variety of information sources
Planning and designing systems are essential to ensuring the company requirements get
met by the relevant staff. Production, communication as well as administration equipment aids in
effecting the operations of the company. Acquisition of company equipment relies on the size of
the firm and the overall business environment. Necessary funds need to be collected in advance
to facilitate the operations plan management. It is essential to select the business premises based
on the needs of the customers and staff conducting business operations.
Evaluating the business environment regarding costs as well as benefits is also important
(Chen et al., 2010). Also, the operations plan should dictate the objectives the firm intends to
achieve by boosting the sales performance of the staff. The program also gets to outline specific
tasks to a particular team through proper communication links. Accrediting good performance

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attained by the staff through the operations plan gets to motivate the employees to work even
better in their departments.
Activity 2
2.1 Developing and implement strategies to ensure that employees are recruited and/or inducted
within the organization’s human resources policies, practices and procedures
Getting new workers entails considerations of factors such as skills, values, time and
resources associated with the employees in regards to the operations plan. Also, the type of
workers, roles, and duties and legal requirements of the incoming staff is of the essence of proper
performance. A successful business firm should learn to effectively handle its staff by retaining
competent personnel and laying off sluggish workers (Engle, 2010).
2.2 Developing and implement strategies to ensure that physical resources and services are
acquired in accordance with organizations policies, practices and procedures
An Operations Plan needs has a plan for each team of employees in which vital
information concerning workers gets attained. Automatic Call Distributor (ACD) for instance is
used to avail information essential for Operations Plan (Howlett, 2009). With ACD, the business
firm gets to know the type of staff, the period for tasks to get completed and the costs involved.
2.3 Recognizing and incorporate requirements for the IP for the IP rights and responsibilities in
requirement and acquisition of resources and services
Intellectual Property (IP) should get highly protected in any organization. Proper
management of organization’s IP aids in bringing about the prosperity of the company regarding

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productivity and profitability. (Farooq et al., 2009) IP needs to be kept a secret from the firm’s
competitors and if possible engage the use of confidentiality pacts to protect it further.
Task 2
Models and Methods for Operational Plans
Each organization gets a model that works best for its operation plan since there is no perfect
model. Planners get to select models which they then modify to suit their business operations.
Taking the most common model of Conventional Strategic Planning, it suits companies with
many resources and goals (Ivanov, 2010). With this model, the planners need to consider the
vision of the firm, analyses the entire firm, come up with multi-year plans, develop action
strategies, and take into consideration the company staff that will eventually result in the success
of the business.
Role of Operational Plan in achieving organizational Objectives
An operational plan is an essential device for overseeing operations in an organization.
The operational plan avails vital data to the managers on what measures they should undertake to
bring about performance success (Eastman et al., 2011). The operational plan helps in attainment
of company goals through the outlining of timeline strategies, displaying performance measures
to be followed by all staff, the duties assigned to each worker based on their qualifications,
monitoring of company physical assets and ensuring all activities are carried out within the
company budgetary terms.
The Budgeting Process

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Budgeting and operational planning go hand in hand. A proper budgeting process entails
several steps. First, there is need to note assumptions about the company sales, market positions
which get to be utterly analyzed. Viable budgetary operations require that available investable
finances get embraced. Taking note of step costing points, coming up with a budget kit
particularly for the current financial situation, consideration of the consumer as well as supplier
demand, obtaining department budgets of the business organization play a considerable role in
the budgeting task. Also, validating compensation as well as bonus plans while getting the initial
finance request are incorporated in the budget formulation by the planners (Ivanov, 2010). Once
the current and suggested budget is acquired, there is a need to review the budget before
obtaining legal approval from the top personnel within the company.
Alternative approaches to developing key performance indicators to meet business
objectives
The alternative measures involved in establishing KPIs include coming up with company
objectives and targets, determining crucial success issues from the set goals, developing primary
KPIs from the Company Success Factors, establishing measures and finally retrieving metrics
from the identified actions (Ward, 2016).
Legislative and regulatory context relevant to the operational plan of the organization
Risk management can only get managed with proper legislative, regulatory and organizational
requirements in place. There are rules set to ensure company staff meets the required legal
standards of operational plans (Noe et al., 2006). Examples of cases include legislation relating
to disaster, health complications, uncertain business environment, and privacy issues at work.
Local authorities also require specific laws get followed in dealing with noise limits, building

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measures and traffic issue management. Other problems include emergency, management and
safety standards.
Organization Policies, practices, and procedures that directly relate to the operational
plan
Organizational policies get established either internally or externally through the Common
Criteria and the ISO 17799. Security policy is vital since it assesses the company information
systems driven by the business goals. (Ward, 2016) Procedures, on the other hand, are built on
the significant policies adopted by the firm. Procedures guide the formulation and
implementation of policies.

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References
Chen, M. K., & Wang, S. C. (2010). The critical factors of success for information service
industry in developing international market: Using analytic hierarchy process (AHP)
approach. Expert Systems with Applications, 37(1), 694-704.
Eastman, C., Teicholz, P., Sacks, R., & Liston, K. (2011). BIM handbook: A guide to building
information modeling for owners, managers, designers, engineers and contractors. John
Wiley & Sons.
Engle, P. (2010). The budgeting process. Industrial Engineer, 42(10), 20-21.
Howlett, M. (2009). Governance modes, policy regimes and operational plans: A multi-level
nested model of policy instrument choice and policy design. Policy Sciences, 42(1), 73-
89.
Farooq, M., Sapuram, R., Modh, M., & Erickson, R. (2009). U.S. Patent Application No.
12/019,004.
Ivanov, D. (2010). An adaptive framework for aligning (re) planning decisions on supply chain
strategy, design, tactics, and operations. International journal of production research,
48(13), 3999-4017.
Noe, R. A., Hollenbeck, J. R., Gerhart, B., & Wright, P. M. (2006). Human resource
management. China People's University Press.
Ward, J. (2016). Keeping the family business healthy: How to plan for continuing growth,
profitability, and family leadership. Springer.

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