Analysis of Leading and Managing Organisational Change in Business

This report provides a comprehensive overview of organisational change management, examining various models and strategies for effective leadership. It begins by defining organisational change and change management, then delves into the Lewin's three-phase model and components of a change management plan. The report identifies barriers to change and strategies to mitigate them, as well as the process of identifying strategic development needs. It also addresses the importance of reviewing policies, key questions to ask before implementing change, and the impact of external factors (PESTLE analysis). The report highlights the need for manager and leader involvement, change management process benefits, cost components, and steps to remove obstacles. It also explores the Kotter's 8-step model and the importance of creating an environment for change, setting up training, and effective monitoring and reviewing to ensure successful implementation and continuous improvement. The report concludes by emphasizing the importance of these concepts for smooth business operations and provides references for further reading.

Lead and manage
organisational change

TABLE OF CONTENTS
INTRODUCTION...........................................................................................................................3
MAIN BODY...................................................................................................................................3
Ques 1. .......................................................................................................................................3
Ques 2. ........................................................................................................................................3
Ques 3. ........................................................................................................................................4
Ques 4. ........................................................................................................................................4
Ques 5..........................................................................................................................................5
Ques 6..........................................................................................................................................5
Ques 7. .......................................................................................................................................5
Ques 8. .......................................................................................................................................5
Ques 9. ........................................................................................................................................5
Question 10.................................................................................................................................7
Question11..................................................................................................................................7
Question 12.................................................................................................................................7
Question 13.................................................................................................................................8
Question 14.................................................................................................................................8
Question 15.................................................................................................................................8
Question 16.................................................................................................................................9
Question 17.................................................................................................................................9
Question 18.................................................................................................................................9
CONCLUSION..............................................................................................................................10
REFERENCES..............................................................................................................................11

INTRODUCTION
Organisation can be defined as the bringing improvement in the business procedure of
system. Change management can be defined as a procedure of planning as well as implementing
change in business in order to deal with specific issue.
The report have focus on identifying the different phases involved in change management
procedure. Study also emphasizes on analysing the strategic management in an enterprise.
MAIN BODY
Ques 1.
According to the Lewis model there are three phases involved in implementing the
successful change at workplace these are :
Unfreezing : It is a phase which includes the process of identifying suitable technique in order to
encourage people to change their working pattern. Unfreezing is very much important in order
to avoid the resistance to change (Turner, 2019). It is required by management in an
organization to share complete information about change with employees.
Change : This phase involves implementing the plan in order to bring positive improvement at
workplace.
Refreezing : It involves embedding the change in organizational culture.
Ques 2.
Different components of change management plan are :
Readiness assessment: The different techniques are utilized by changer management team, in
order to analyses the readiness of company to change. The different techniques which are used
for analyzing the readiness are internal assessment of firm, assessment of employees as well as
sponsors. These assessments provide project leaders in identifying the challenges and
opportunities which they might have to face while implementing the change at workplace.
Communication and planning for the same: It is considered to be as an important elements of
change management plan. Without an effective communication change can not be implemented
in successful manner (Whitaker, 2018) . An effective communication assist in eliminating the
wastage of resources and also aids in preventing overlapping of tasks.
Sponsor activities and road maps: It is very much important for project manager to develop plan
activities for sponsors as they play crucial role in change management procedure.

Training as well as coaching to manager related to change management : Project team is required
to formulate effective strategy for providing training to manager, So that they could develop the
skills which are required for motivating , instructing and guiding people during the change
procedure.
Resistance management: It basically includes the strategies which is created by project team in
order to deal with the issue of resistance to change.
Data collection, analysis of feedback and corrective actions : It is considered to be as a key
element of change management plan. Manager need to seek feedback from workers and they are
required to take corrective actions as this tactic will assist them in ensuring adaptation to change.
Celebrating success: Individual and group recognition is considered to be as another important
component of change management in context reinforcing the change in an enterprise./
After project review: It defines the methods which will be used in order to measure the impact
of change at workplace.
Ques 3.
Barriers to change are :
 Employees resistance to change
 Poor and inefficient communication
 Inadequate resources or budget
 Limited understanding of change and its impact
 Resistance to organizational culture shift
The strategies which can be adopted for mitigating the barriers to changer are :
 Leading as well as providing training to employees
 Communicating with stakeholders before implementing plan
 Understanding the need and effect of change
 Involving workers in change procedure
Ques 4.
The procedure of identifying strategic development need of company includes:
Internal assessment : Swot analysis is the technique which can be utilized for assessing the
internal strength, weakness , opportunities and threats in context of company.
External assessment : Pestle analysis is the technique which can be applied to analysis the effect
of changes in external factors on business.

Analyzing the current position of an organization : It involves market analysis.
Analyzing competitors : It is the procedure which includes the strategies adopted by competitors.
All the above assessment will assist management in identifying the strategy development
need by firm (rago-Severson and Blum-DeStefano, 2018.).
Ques 5.
Reviewing as well as updating the policies is very much crucial in order to avoid or
minimize the chances of business risk. It also assists firm in increasing operational excellence.
Reviewing of strategy also supports management in ensuring that workers have information
about their Job.
Ques 6.
The three question which should be asked before implementing change are :
1. Why to implement change at specific point of time?
2. How change in an enterprise will assist in accomplishing business objectives ?
3. How change will affect employees and other stakeholders ?
Ques 7.
Changes in legal, political, social, technological, economic and environmental factors can
have significant effect on the business objective of organization.
Ques 8.
Manager in organization is required to make change in the performance management
system. It is required by managers to provide suitable training to employees. Workers are
required to provided with access to technology and they should be provide with an appropriate
amount of resources (Watts, 2019.). Leverage high-impact leadership practices. Functional
integration is the best strategy in order to assist employees in improving their performance at
workplace.
Ques 9.
Organization decided to review and priorities change requirements or opportunities with
relevant leaders/manager, as they are people who work closely with employees so manager can
provide the suggestions related to areas where change can be implemented. They are managers
or leaders who have depth knowledge as well as information about the needs as well as demands
of stakeholders so they can help in development of an effective change plan. In addition to this,

leaders can also suggest the strategies which can be implemented in order to eliminate the
changes which might occur in execution of change plan.

Question 10
As per the case study, it is necessary to get the approval from authorities to make sure
that the plan is in its right way and with their consent, the chances of risk are reduces in future.
Further be getting the approval from relevant authorities, Jack will make sure that all the rules
and regulations are comply with the business process (Akingbola, Rogers and Baluch, 2019).
Through the approval, Jack is also make sure that this change process will help a business to
reach further level of success.
Relevant authorities are :
Board of Directors
CEO
Shareholders
Investors
employees
Question11
Benefits of correctly change management process:
 Help to maintain corporate relationship
 Assist to save cost and reduces defect and errors
 Reduce the chances of risk and future failures
 Helps to increases the communication between team members.
 Correctly change management process allow the better customer and client services.
Question 12
Primary cost component:
 change management Resources cost
 Training cost
 Communication and travel cost.
Secondary Cost component:
 Production cost center
 material Overhead
 Human resource

Question 13
In order to remove the obstacle during change management process, there are some steps
which needs to follow such as:
 clearly define the change and also it should be align with the business goals.
 Develop a communication strategy in order to remove the obstacles (Groß, Malinova and
Mendling, 2019),
 Provide an effective training system to cope with any change management process
 Remove the obstacles using effective tools
 then ensure the change process.
Question 14
To implement the change in an organization, it is beneficial for the company to use
Kottler 8 step model for lead a change which is as mentioned below:
 Create an urgency: In this, identify the potential threats and opportunities that can be
tapped through effective interventions.
 Forming powerful guiding Coalitions: By identifying effective leader in an
organization, form a powerful change coalitions.
 Develop vision: Determine core values, vision and strategies for changes.
 Communicate the vision: communicate the vision to others effectively.
 Remove the obstacles: Check the barriers who resist the change and develop strategy to
overcome it (Kerzner, 2019).
 Create short term wins: Create short term goal instead of long term because it is
achievable.
 Consolidating Gains: Achieve continuous improvement by identify the success and
improve from individual experience.
 Anchoring changes in corporate culture: Ensure that it helps to run business
effectively.
Question 15
PESTLE is a strategic management tool that helps to determine the macro factor affect
the business external environment because it comprises of political, economical, social,
technological, legal and environmental factors. Moreover, this framework is used by companies
in order to track the environment in which they are operating in (Steiss, 2019). By determine the

potential impact of those factors upon business, it helpful in determining the organizational
behaviors and external environment impact on change strategies.
Question 16
Creating an environment for a change also begins with CEO who is the propensity for a
change. Therefore, it is require a business sponsor to commit to the project and this will help to
build high performance team. Then by developing the values that further encourages and support
the entire team of the company help to implement the change in working environment. After that
provide training session to their employees in order to accept the changes and a new culture that
will emerge (Thornton, Usinger and Sanchez, 2019). Further, through a collective efforts of the
group will help to shape and creates a new culture as well. During this, senior management will
observe the process and never interrupt them. This will help to creates environment of change in
an organization.
Question 17
To set up training, steps are as mentioned below:
 Assessing the needs of training.
 Set the organizational training objectives
 Design the training programs (Steps of initiated the training program in company, 2018).
 develop the training program material
 implement the training
 evaluate the training sessions
Question 18
For effective monitoring and reviewing, there is a need to be clear purpose and demand
for undertaking monitoring and review the activities at regular basis. All relevant stakeholder
need to be engaged for monitoring and there should be clear communication regarding any new
plan or action (Harmon, 2019). Through successful monitoring that delivers timely and relevant
information which also allow to track the progress towards an outcomes. That is why, regular
monitoring will help a business to reduce the chances of risk. Therefore, through effective review
and monitoring the implementation of change management process can be easily help to
improve the past situation and leads towards further level of success.

CONCLUSION
By summing up above report it has been concluded that changing process will help a
business to run more smoothly and through this report, it has been concluded that there ar
different component of change management plan and shows various barriers as well while
implementing the change management process. It also concluded that the change management
process also affect by external factor by using PESTLE analysis and through Kottler 8 step
model, these changes are easily implemented in the business.

REFERENCES
Books and Journals:
Drago-Severson, E. and Blum-DeStefano, J., 2018. Leading change together: Developing
educator capacity within schools and systems. ASCD.
Whitaker, T., 2018. Leading School Change: How to Overcome Resistance, Increase Buy-In, and
Accomplish Your Goals. Routledge.
Turner, P.S., 2019. Leading, Managing, and Facilitating Organizational Change. In Evidence-
Based Initiatives for Organizational Change and Development (pp. 261-282). IGI Global.
Watts, J., 2019. Navigating the New: A Case Study on Leading Organizational Change. portal:
Libraries and the Academy, 19(2), pp.223-232.
Harmon, P., 2019. Business process change: a business process management guide for
managers and process professionals. Morgan Kaufmann.
Thornton, B., Usinger, J. and Sanchez, J., 2019. Leading Effective Building Level
Change. Education,139(3). pp.131-138.
Steiss, A. W., 2019. Strategic management for public and nonprofit organizations. Routledge.
Groß, S., Malinova, M. and Mendling, J., 2019, January. Navigating Through the Maze of
Business Process Change Methods. In Proceedings of the 52nd Hawaii International
Conference on System Sciences.
Kerzner, H., 2019. Using the project management maturity model: strategic planning for project
management. Wiley.
Akingbola, K., Rogers, S. E. and Baluch, A., 2019. A Model of Change for Nonprofit
Organizations. In Change Management in Nonprofit Organizations (pp. 73-94). Palgrave
Macmillan, Cham.
Online
Steps of initiated the training program in company, 2018. [Online]. Available through:
<https://www.convergencetraining.com/blog/how-to-create-an-effective-training-program-
8-steps-to-success>.