National Camper Trailers: BSBMGT502 People Performance Work Plans

This report presents two work plans designed for National Camper Trailers (NCT), addressing key aspects of people performance management within the context of the BSBMGT502 unit. The first work plan focuses on developing position descriptions, outlining objectives, actions, responsibilities, performance outcomes, measurement methods, timelines, and risk assessments, with an emphasis on effective consultation processes, time/budget allocation, and adherence to organizational standards. The second work plan centers on establishing a formal warning process, detailing responsibilities, performance outcomes, and risk mitigation strategies. Both plans emphasize the importance of consultation, budget allocation, and adherence to organizational standards to foster a productive and harmonious workplace. The report also includes references to relevant literature on project and performance management.

Assessment Workbook – BSBMGT502 1 | P a g e Version 3.2
Assessment Workbook: BSBMGT502
Manage people performance

Assessment Workbook – BSBMGT502 2 | P a g e Version 3.2

Work Plan – National Camper Trailers
Goal:
Develop Position Descriptions
Manager to create position description for employment opportunities available now and in the future
Objectives Action/ Responsibility Performance Outcome/s Measurement Timeframe Risk -Rating
Consultation
process and
allocation of
deliverables
It is responsibility of the operation head of the
National Camper Trailer’s to design and develop
accurate consultation process and make sure that
the process is opens both informal and formal
communication channels among the stakeholders
and the organization.
If appropriate process of consultation is
used by the company associates then the
goal will become clear to the other
employee and it will help them to meet
the primary company objectives.
The executive will
measure process of
consultation and the KPI
that would be considered
for the measurement
include lead to sales
conversion rate
The timeframe
measured for this starts
from 7/17/2019 and
ends on 7/20/2019
The risk that may occur due to
this include resource over
allocation and its impact is high
Time/Budget
allocation
It is the responsibility of the finance manager to
conduct a feasibility analysis and make sure that
the project will be completed within the estimated
budget
If the time and budget is accurately
allocated then the objectives of NCT will
be completed successfully with a positive
ROI.
The KPI those are taken
for the measurement
include
 Debt to equity
ratio
 Cost of
managing
business
The timeframe
measured for this starts
from 7/25/2019 and
ends on 7/30/2019
The risk from this factor is
overrunning budget and its
impact or ranking is very high or
extreme.
Adherence to
organisational
In order to maintain a positive work culture within
the organization by avoiding internal team conflict
proper organizational standards and benchmarks
It will help to keep the working associates
engaged to assigned responsibility and
roles. In addition to this, it will also help
Customer turnover rate
and customer
engagement level are the
The timeframe
measured for this starts
from 8/2/2019 and ends
Communication and cultural
barriers are the issues that may
interrupt the organizational
Assessment Workbook – BSBMGT502 3 | P a g e Version 3.2

standards should be adopted to avoid intra organizational conflicts KPIs considered to meet
the objectives
on 8/20/2019 objectives and the impact and
likelihood for the risk are
respectively high and possible
Assessment Workbook – BSBMGT502 4 | P a g e Version 3.2

Work Plan – National Camper Trailers
Goal:
Develop Formal Warning Process
Manager to create effective performance management processes ensuring a harmonious and productive workplace which is beneficial for
both employees and employer
Objective Action/Responsibility Performance
Outcome/s
Measurement Timeframe Risk Rating
Consultation
process and
allocation of
deliverables
National Camper Trailer’s do
not follow any particular
performance management
system. It is the responsibility
of the HR team to allocate
responsibilities. In order to
influence the courses those are
offered by the education
institutes NCT has started
working collaboratively. The
code of prcatices followed by
the NTC includes
competitiveness, excellent
customer services, quality
work performance, open
communication and honesty
while dealing with the
customers and others.
In order to measure the
performance of the associates
accurate Key Performance
Indicators are needed to be used
and applied as well. The KPI are
focused on organizational goals,
those are must be quantifiable.
The non-financial indicators
include environmental
performance, innovation, social
performance and quality as well.
In the coming next three years
the outcomes those are expected
from the operations include
reverse of recent declining
revenue trends and production
and operation cost. In addition to
this, the other outcome is to
evaluate restructure out cost
option. With advanced digital
market campaigning and website
presence the company work
culture should be improved to
reduce the rate of staff turnover.
This expected outcome is
possible with measured and
In order to measure the success of
project deliverables, NTC should use
proper qualitative benchmark in
terms of project status reporting,
project tracking processing etc. Risk
assessment, internal analysis or
SWOT analysis and stakeholder
engagement are the measurement
approaches should be used to reach
the project objectives and aims.
the start date and finish date for
this activity are 7/17/2019 and
9/2/2019
For the action the possible risk is
overload of task. The risk that
may interrupt the regular success
and commercial profit of the
company are required to be
resolved or mitigated soon. The
risks associated to this are
measured with respect to
likelihood and impact. Based on
negative impact the likelihood is
segmented as rare, likely,
possible, unlikely and most likely.
On the other hand, the impacts
are indicated as insignificant,
minor, medium, major and
catastrophic. Based on potential
ham theses risks can be ranked
as high, medium, low and
negligible.
Impact of this risk is high and the
likelihood is possible. Overall this
risk can be rated as a high one
Assessment Workbook – BSBMGT502 5 | P a g e Version 3.2

practical survey
Time/Budget
allocation
The total budget that has been
estimated for this project
activities are 54, 11,424. For
each activity the budget based
on timeframe should be
identified to ensure that all
objectives have successfully
reached.
If the project gets completed
within this budget then NCT
would be able to meet the
company expectation
It will be measured with the design of
a balance sheet
The start and finish date for this
activity are 9/02/2019 and
9/25/2019
Over allocation of budget is the
risk that may interrupt success of
the project. This risk can be
ranked as a medium.
Adherence to
organisational
standards
The potential action that has
been taken for successful
implementation of the project
includes professional training
and development program.
It is determined that, if this
action is accurately undertaken
by the associates then it will
provide a communication
platform for open interaction and
discussion.
This action will be accomplished with
the implementation of open
communication
In order to successfully adhere the
organizational standard to the
regular activities the estimated
start date and finish dates are
9/25/2019 and 11/20/2019
Inappropriate way of
communication is a risk that may
occur if proper organizational
standards are not followed. This
risk is ranked as high
Assessment Workbook – BSBMGT502 6 | P a g e Version 3.2