BSBLED502: Managing Programs to Promote Personal Effectiveness Project

This assignment workbook is for the BSBLED502 unit, focusing on managing programs that promote personal effectiveness. The project requires students to research and analyze health and wellbeing issues impacting workplace productivity. The assessment includes a research report identifying health issues, their implications, and potential solutions, as well as a presentation to management. Students must develop a program plan to address a specific health issue, create policy documents to support wellbeing initiatives, and evaluate a case study to produce a management report with recommendations. The workbook covers various aspects of program management, including research, analysis, planning, and policy development. The aim is to equip students with the skills to manage programs that enhance employee health and wellbeing, leading to improved productivity and a balanced work-life environment. The assignment emphasizes the importance of identifying and addressing health issues, creating effective programs, and implementing policies to support a healthy workplace.

BSBLED502 MANAGE PROGRAMS THAT PROMOTE PERSONAL
EFFECTIVENESS
ASSESSMENT WORKBOOK
 Student to complete this section
Name Telephone
Unique Student Identifier (USI)++ – obtain your ten-digit USI from www.usi.gov.au Date of birth:
++Note: The national Unique Student Identifier (USI) scheme requires us to verify that you possess a valid USI before we issue
your qualification or statement of attainment. Refer to paragraph 1.11 for more details.
Email address Postal address
Course type: Class or workshop Webinar / distance learning Other – describe:
Course location:
Course date:
Trainer name:
Last submission: (Check this box if you believe this is the final workbook submission for the award of your qualification.)
Checklist: I have completed and signed this cover page I have answered all questions
Candidate declaration
I declare that I have been advised of the assessment requirements, have been made aware of my rights and responsibilities as
an assessment candidate, and choose to be assessed at this time. This workplace project is my own and contains no material
written by another person except where due reference is made. I am aware that a false declaration may lead to the withdrawal
of a qualification or statement of attainment.
I acknowledge that all extrinsic evidence provided (such as third party reports, previously developed work, etc.) in support of my
assessment submission may be verified by Plenty Training for authenticity prior to a final result being recorded. By submitting
any such extrinsic evidence I authorise you to contact the relevant organisations and individuals for the purpose of
authenticating this extrinsic evidence.
Signature: Date:
OFFICE USE ONLY
Submission no. Enrolled / paid date Date received Date student provided feedback Last workbook? Admin initials
UNIT TASK RESULTS RECORD OF ASSESSMENT OUTCOME
Task 1. Production of an item and S NYS
observation
Task 2. Production of an item S NYS
Task 3. Production of an item S NYS
Task 4. Written Questions S NYS
Competent Not Yet Competent
Assessor declaration: I declare that I have conducted a fair and valid
assessment and have provided feedback to the candidate.
Assessor name:
Assessor signature:
Date:
Notes:
Copyright © 2016 Plenty Training
(a division of Plenty Systems Pty Ltd)
www.plentytraining.edu.au, [e-mail]
ABN 16 085 565 840, RTO 32371
DOCUMENT NO. PT-BSBLED502-ASS
REVISION 3
RELEASE DATE 15 March 2016
DOCUMENT TYPE Assessment
EXTERNAL REF. Nil

BSBLED502 Manage programs that promote personal effectiveness
DISCLAIMER
Any material or information presented in this publication is distributed by Plenty Training as an information
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might incur as a result of the information being inaccurate or incomplete in any way and for any reason.
COPYRIGHT NOTICE
This document is partially based upon material originally created by Innovation & Business Skills Australia
(IBSA) (www.ibsa.org.au), and is used with the permission of and under license from IBSA.
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BSBLED502 Manage programs that promote personal effectiveness
1 INTRODUCTION
1.1 Purpose
This document represents the main assessment instrument for the unit of competency BSBLED502
Manage programs that promote personal effectiveness .
1.2 Terms used
The following terms are used in each assessment task to guide you (the candidate) and your assessor as
to what is expected from each assessment task:
 Instructions: These provide a brief description about the assessment task and broadly indicate
what you are required to do.
 Context: These outline the conditions in which the assessment must be undertaken. In some
cases, it will give options about what to base the assessment task on.
 Decision-making rules: These are the criteria that the assessment must meet in order for a
satisfactory result to be awarded.
1.3 Summary of unit of competency
BSBLED502 Manage programs that promote personal effectiveness :
This unit describes the skills and knowledge required to manage programs with a health and wellbeing
focus. The unit addresses management of the range of programs that would typically be associated with
health and wellbeing such as stress management, smoking cessation, exercise, and Employee
Assistance Programs (EAPs).
It applies to individuals who take responsibility for managing staff health and wellbeing programs or
activities.
It also has particular relevance for managers of human resources or diversity programs, frontline
managers and specialist consultants responsible for promoting a balance between work demands and
personal life. It is not assumed the individual will be directly involved in delivering the programs.
1.4 Completing the assessments
You should completely understand the assessment process and the various assessment tasks before
undertaking the assessment. This assessment kit is structured in a way that each assessment task
clearly outlines the:
 instructions for completing the assessment task;
 context in which the assessment must be conducted;
 evidence that must be presented by the candidate; and
 decision-making rules by which the evidence will be judged.
1.5 Assessment
Each assessment task has a section for the assessor recording the assessment outcome as either
‘Satisfactory’ (S) or ‘Not Yet Satisfactory’ (NYS). Once you satisfactorily complete all assessment tasks,
your assessor will complete the record of assessment outcome and record either a “Competent” (C) or
“Not Yet Competent” (NYC) outcome.
When awarding any assessment result, your assessor must ensure that feedback for you is recorded in
the spaces provided after each assessment task and on the record of assessment outcome.
1.6 Summary of assessment methods and tasks
The assessment methods that are used in this assessment kit are:
Assessment
Task #
Method of
Assessment Description
1 Production of
an Item and
observation
You are required to conduct online research into health and wellbeing
issues, develop solutions to avoid or mitigate the problem, and then
present your preferred approach to your managers.
2 Production of You are required to develop a program plan to assist employees of an
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BSBLED502 Manage programs that promote personal effectiveness
Assessment
Task #
Method of
Assessment Description
an Item organisation in managing an identified health issue.
3 Production of
an Item
You are required to develop several new policy documents to support
wellbeing initiatives in the workplace.
4 Written
Questions
You are required to evaluate information provided in a case study and
develop a management report, outlining progress and recommending
possible modifications or improvements to the program.
Note: Assessment Tasks 1, 2 and 3 are related to one another. You should read the instructions to each
of these assessment tasks before commencing any one of them.
1.7 Required resources
Each assessment task in this assessment kit outlines any additional resources that you must have access
to as part of the assessment process. Assessors must ensure that you have appropriate access to these
resources before any assessment is conducted.
1.8 Reasonable adjustment
Some of the assessment tasks in this assessment kit can be completed in a simulated, real workplace or
independent learning environment. Where indicated, you may opt for any of these approaches without
disadvantage. All other reasonable adjustments must be approved by the RTO manager.
1.9 Assessment deadlines
This assessment workbook should be submitted within 12 months of enrolment. Assessments can be
posted or emailed to us. If you are unable to submit your completed assessment tasks by the deadline,
please contact us as soon as possible to negotiate a revised deadline that is workable for all.
1.10 No return of workbook!
We are required to retain a copy of your assessment workbook and all other evidentiary records. If you
require a copy of this workbook please be sure to copy it prior to submitting it to us for assessment as
requests for the return of this workbook incur an additional administrative fee to cover administration,
photocopying and postage expenses, as detailed on our website.
1.11 Unique Student Identifier (USI)
As a Registered Training Organisation delivering nationally-recognised training we are obliged under the
Unique Student Identifier (USI) legislation to verify that you possess a valid USI before we issue your
Statement of Attainment or other certification. Please obtain your USI from www.usi.gov.au if you do not
already possess one. You will need one of the following forms of identification to create your USI:
 Driver’s licence,
 Medicare card,
 Australian passport,
 Visa (with Non-Australian passport) for international students,
 Birth Certificate (Australian),
 Certificate of registration by descent,
 Citizenship certificate, or
 “Immi” card.
Record your USI, first and last name, and date of birth on the front cover of this assessment workbook.
(Your full name and date of birth are needed to verify your USI with the scheme.)
Note that we are unable to issue you with any certification until we receive and verify your USI.
1.12 Getting started
You may complete this document either electronically (using Microsoft Word 2010 or later versions) or by
writing your answers in the designated areas. Blank pages are also provided in this workbook should you
require additional space for your answers or notes.
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BSBLED502 Manage programs that promote personal effectiveness
1.13 Contact details and assessment submissions
Please read through the information given in this document, contact us if you have any questions, and
submit your completed assessments to us for marking. Our contact details are:
 Phone: [phone]
 Email: [e-mail]
 Web: www.plentytraining.edu.au
 Post: Plenty Training, Attention Assessments, PO Box 258, Varsity Lakes, QLD 4227
If you are posting your assessments to us please be sure to keep a copy for your records in case your
originals are lost in the mail.
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BSBLED502 Manage programs that promote personal effectiveness
2 ASSESSMENT TASK 1 – RESEARCH REPORT
Instructions:
In this assessment task you must conduct online research into health and wellbeing issues that affect
productivity in a workplace. This can be for a real workplace or a simulated one. The identified issues
must be analysed and an approach presented to your managers to avoid or mitigate the problem.
Part 1 – Research and analysis
Specifically, you must research and identify three common health issues in the business workplace that
can affect productivity and, for each issue:
 Research information on each health issue from external sources (e.g., prevalence of issue,
forecasts, is it an emerging or growing problem?)
 Obtain information on this health issue from internal sources (e.g., from safety records,
consultation with relevant staff, personal knowledge, etc.)
 Determine the implications for the organisation and business objectives.
 List the standard approaches to address each issue in the workplace.
 Locate and name relevant industry consultants by name and website
 Briefly detail how the approach can be managed in the workplace, and give reasons for which
management approach you prefer.
Part 2 – Presentation and support
To support your team you must present the information from Part 1 in a brief oral presentation to a
management team meeting. During your presentation you must:
 Discuss the three health issues impacting on workplace productivity.
 Describe the impact of and approaches to each issue.
 Encourage your audience to ask questions for you to demonstrate your ability to support them.
 Ask for feedback and approval from management to develop a program to address one of the
issues using your preferred approach.
If you are making this presentation in a simulated context in a classroom environment your trainer will
witness your presentation and complete section 2.3. If you are not making this presentation in a
classroom environment then video record your presentation and include a copy of your recording with
your submission.
Decision-making rules:
To achieve a satisfactory result your assessor will be looking for evidence that you have examined the
identified health issues and accurately described approaches to managing them, and have accurately
addressed each of the issues identified in the instructions above.
Context of assessment:
This assessment task may be completed in a classroom, workplace or independent learning environment.
Submissions must be made in written form unless reasonable adjustments are approved by the RTO
manager. Submissions may be hand written or in soft copy
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BSBLED502 Manage programs that promote personal effectiveness
2.1 Research
Identify three common employee health issues that can affect productivity in the workplace:
Health issues title /
name
#1 #2 #3
1. Information on
this health issue
from external
sources (e.g.,
prevalence of issue,
forecasts, is it an
emerging or
growing problem?)
2. Information on
this health issue
from internal
sources (e.g., from
safety records,
consultation with
relevant staff, etc.)
3. Implications for
the organisation
and business
objectives
4. Standard
approaches to
address the issue in
the workplace (10-
15 words per
description).
5. Locate and name
relevant industry
consultants by
name and website
6. Briefly detail how
the approach can
be managed in the
workplace, and give
reasons for which
management
approach you
prefer.
Preferred? Preferred? Preferred?
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BSBLED502 Manage programs that promote personal effectiveness
2.2 Presentation
To support your team you must present the information from Part 1 in a brief oral presentation to a
management team meeting. During your presentation you must:
 Discuss the three health issues impacting on workplace productivity.
 Describe the impact of and approaches to each issue.
 Encourage your audience to ask questions for you to demonstrate your ability to support them.
 Ask for feedback and approval from management to develop a program to address one of the
issues using your preferred approach.
If you are making this presentation in a simulated context in a classroom environment your trainer will
witness your presentation and complete section 2.3. If you are not making this presentation in a
classroom environment then video record your presentation and include a copy of your recording with
your submission.
Presentation date
Proof of
presentation
This presentation was witnessed by my trainer in class
I have attached a video recording of this presentation
Summarise how
well your
presentation was
received.
Describe an
instance during the
presentation where
you effectively
supported your
team.
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BSBLED502 Manage programs that promote personal effectiveness
2.3 Assessor’s marking checklist for assessment task 1
Instructions to assessors: This checklist is to be used to record your evaluation of the candidate’s evidence provided in Task 1.
When completing this checklist you must ensure that:
Each checklist item is assessed against the criteria listed.
An assessment result of ‘Yes’ or ‘No’ is recorded on the right of the checklist.
Feedback is provided to the student.
The candidate is advised of the assessment result.
Checklist items: Result
Part 1 – did the candidate research and identify three common health issues in the business workplace and:
Obtain information on each health issue from external sources (e.g., prevalence of issue, forecasts, is it an
emerging or growing problem?) Yes No
Obtain information on this health issue from internal sources (e.g., from safety records, consultation with
relevant staff, personal knowledge, etc.) Yes No
Determine the implications for the organisation and business objectives? Yes No
List the standard approaches to address each issue in the workplace? Yes No
Locate and name relevant industry consultants by name and website? Yes No
Detail how the approach can be managed in the workplace, and gave reasons for which management
approach they prefer? Yes No
Part 2 – Did the candidate make a presentation where they:
Discussed the three health issues impacting on workplace productivity? Yes No
Described the impact of and approaches to each issue? Yes No
Encouraged their audience to ask questions to demonstrate their ability to support them? Yes No
Asked for feedback and approval from management to develop a program to address one of the issues? Yes No
Assessment task result Is a reassessment or resubmission required?
Satisfactory Not Yet Satisfactory Yes No
Resubmission notes
Feedback
Assessor name Assessor signature Date
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BSBLED502 Manage programs that promote personal effectiveness
3 ASSESSMENT TASK 2 – DEVELOP A PROGRAM PLAN
Instructions:
In this assessment task you are required to develop a program to assist employees of an organisation in
managing an identified health issue.
Your organisation has given approval for you to investigate the health issue you identified and had
approved in your presentation for Assessment Task 1. Design a process for engaging with staff and
implementing the plan, as well as a method for evaluating progress of the plan, using the template
provided in section 3.1.
Decision-making rules:
Your assessor will be looking for evidence that you can:
 Develop program scope and objectives in consultation with appropriate industry consultants,
colleagues and managers
 Plan and create administrative structure and resources for program
 Establish program responsibilities and clearly communicate to all stakeholders
 Plan communications and marketing strategies in conjunction with stakeholders
 Establish suitable evaluation methods, develop an overall program management plan and
communicate this plan to stakeholders
Context of assessment:
This assessment task may be completed in a classroom, workplace or independent learning environment.
Submissions must be made in written form unless reasonable adjustments are approved by the RTO
manager. Submissions may be hand written or in soft copy.
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BSBLED502 Manage programs that promote personal effectiveness
3.1 Develop the EAP program plan
EMPLOYEE ASSISTANCE PROGRAM (EAP) PROGRAM PLAN
Identified
health issue /
EAP title
Stress and anxiety caused by workplace harassment
1. Consultation
details
Consultation date: 10th November, 2017
Who were consulted:
Stakeholders, Industry consultants, Colleagues, Managers
Stakeholder names / roles: Managers- CEO, Governing Board, Advisory Board and Human Resource
Health Inspector - Assess the food calorie level and nutrients in the food for detecting presence of drug
Drug Analyst - To assess addiction level of drug in employees
Psychiatrist- To evaluate the stress and anxiety level in employees
Policy reformers- To formulate new policies for preventing workplace harassment
Names of those consulted:
Consulting outcomes / notes: The better health of the employee that will enhance their performance
2. Cause and
extent of the
health issue
The workplace harassment cause due to difference in the difference in culture, traditional believes and based on race, age and
sexual orientation. Sometimes employee also face such harassments in their earlier life and they just intends to pas that
harassments to others. National Survey of Mental Health and Well-being estimated that 1 in 5 (21%) Australians experienced
workplace harassments. Females (33%) are the mostly affected by the workplace harassments compared to male counterparts
(9%) (Humanrights.gov.au). This lead to more heath issues like depression, psychological distress anxiety and Post Traumatic
Stress Disorder (PTSD).
3. Scope of
employee
assistance
program (EAP)
needed
EAP is a short term, confidential counselling service for the employee who have some personal problems. The scope of the
program is to assist the organization and its stakeholder in maintaining their good health. The programs also make the employe
learn what factors can make them sick during the working hour like unhygienic lunch, alcoholism and smoking. Thus, the
program involves written policies, employee training and drug testing program that will help them to overcome the adversity.
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BSBLED502 Manage programs that promote personal effectiveness
EMPLOYEE ASSISTANCE PROGRAM (EAP) PROGRAM PLAN
4. Overview of
a program that
could be
implemented
The program that can be implemented is:
• Development of Union or Health and Safety Representative
• Wellness/health promotion and fitness
• Approved drug testing program
• Harassment training programs
• Planned formal and informal gathering
The union or the health and safety representation can formulate Harassment Prevention Program Policies that all the
employees have to adhere. The program wellness/health promotion and fitness program allow the management to address
the problem of weight control and nutrition issue. There are some issue that is considered as a consequence of the
workplace harassment that is addiction towards alcohol and smoking. Thus, drug testing program addresses such
adversity that can protect the employee from greater health adversity. Training programs are planned for making the
employee aware of the punishments for harassing others and this program also consider victims to overcome from their
situation. Gatherings program helps employee to enhance the interpersonal relationships among them.
5. Physical
resources
needed to
implement and
maintain the
program
In order to accomplish the drug testing, first sign drug testing equipments, drug tester stability medical test equipment and
drug testing cups is required. Moreover, for measure the general health of the employee, weighting machine and height
measuring tape is also required. Additionally, for official gatherings, hygienic lunch areas, gym area and clean swimming
pool is also required to be incorporated.
6. Personnel
needed to
develop and
implement the
program
Name Program responsibilities Dates
Health Inspector Assess the food calorie level and nutrients
in the food for detecting presence of drug
10th November, 2017.
Drug Analyst To assess addiction level of drug in
employees
12th November, 2017 and 14th
November, 2017
Psychiatrist Evaluate the stress and anxiety level in
employees
15th November, 2017
Policy reformers To formulate new policies for preventing
workplace harassment
10th November, 2017
Managers incorporate gym, lunch areas and swimming
pool in the office premises
10th November, 2017 to 25th
February, 2018
7.
Administrative
structure and
support
needed to
evaluate and
monitor
implementation
and progress
of the program
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