George Brown College - BSBWOR501: Work Priorities and Development

This assignment solution for BSBWOR501, a module on managing personal work priorities and professional development, covers two main tasks. Task 1 focuses on establishing personal work goals, setting and meeting work priorities, and developing two work plans. It involves studying job descriptions, organizational policies, and business plans to set both personal and team goals, defining KPIs to measure performance, and prioritizing activities to achieve goals. Task 2 focuses on developing and maintaining professional competence. It requires assessing personal knowledge and skills against competency standards, seeking feedback on work performance, and creating a professional development plan with career objectives, development opportunities, new skills, and networking activities. The student is also required to keep a journal reflecting on the processes and decisions made throughout the assignment, providing evidence of their understanding of goal setting, time management, and professional development planning. The solution includes a work plan template and a professional development plan template.

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Assessment
Manage personal work priorities and
professional development
BSBWOR501
Student Name
Student ID Term Year
Class Trainer Name
Result NYC C
I declare that all work completed in this assessment is my own.
Student Signature Date

Contents
Assessment Guidelines...............................................................................................................3
Assessment Schedule.................................................................................................................3
Task 1: Manage personal work priorities......................................................................................5
Task 2: Develop and maintain professional competence..............................................................8
Assessment methods and tasks................................................................................................13
Assessment mapping summary.................................................................................................14
References / recommended resources......................................................................................15
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Assessment Guidelines
Assessment
You are advised to commence work on your assessment from week 1 and must be submitted by the due
date.
1. All assessment tasks must be completed and uploaded online in RTO Manager
(gbc.rtomanager.com.au) for being marked by your assessor.
2. Please read all instructions before starting each assessment.
3. Where you are required to submit documentation for an assessment, it must be attached
to your assessment booklet.
4. Your trainer will not be able to assist you in answering questions. However, your trainer
will address any issues concerning questions requiring further explanation.
5. You may refer to your student learner guide/student resources or any other relevant
resource when completing your assessment. Do not quote directly from the notes. You should
answer questions in your own words, except where it asks you to quote.
6. You have access to computers which are equipped with Microsoft suite of products and
printing facility is available at nominal cost
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Assessment Schedule
Week Tasks to complete
Week 1 Task1
Written Report
Week 2 Task1
Written Report
Week 3 Task1
Written Report
Week 4 Task 2
Portfolio/Written Report
Week 5 Task 2
Portfolio/Written Report
Week 6 Task 2
Portfolio/Written Report
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Task 1: Manage personal work priorities
Performance objective
In this task you will need to:
 Demonstrate the ability to establish personal work goals.
 Demonstrate the ability to set and meet work priorities.
Assessment description
In this assessment you are required to:
 Set work goals and prioritise work goals, using a position description
 Develop 2 work plans to achieve 2 work goals.
 Keep a journal containing your reflections on, and explanation of, the process of managing work
priorities.
Procedure
1. Study your:
a. job description, if you have one, if use a generic one for your role.
b. organisation’sbusiness plans, business goals, policies and procedures.
2. In your journal, provide a list of the organisation’s policies, procedures and plans that will inform
team and personal goal setting.
3. Establish 4 to 5 goals, both personal and team goals.
Base the goals on your job description and the list of the organisation’s policies, procedures and
plans that will inform team and personal goal setting,
In your journal, describe how and why you established goals. Explain the value of personal and
team goal-setting in an organisation.
4. Develop and write down KPIs to measure performance related to work goals.
5. In your journal, describe:
a. How the KPIs will be used to measure goal-related performance.
b. How you will maintain performance under varying conditions and contingencies. Give
specific examples.
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c. How, given your own personal strengths and weaknesses, you will capitalise on or minimise
the effect of these personal traits in your work plans.
6. Think about and write downa range of activities to advance work goals.
a. Prioritise the possible activities that you have thought about.
b. Choose two work goals to develop work plans for.
7. In your journal, describe the process you undertook to prioritise activities. Describe competing
demands and how you plan to manage these to achieve goals.
8. Develop two work plans to achieve the two goals you have prioritised, use the Work Plan
template, Appendix 1 on page 7
9. In your journal you need to:
a. Describe the process of developing your plans to manage work priorities.
b. Describe how you have used the plans to manage time efficiently.
10. In your journal, describe:
a. How you will ensure you serve as a positive role model through work planning and
organisation. Give examples. Describe how your work plans serve as examples to follow in
your workplace.
b. How you will maintain appropriate work–life balance, manage stress and maintain health.
Specifications
You must provide:
● a position description –
● two work plans – Appendix 1
● ajournal
Your assessor will be looking for evidence of:
● use of literacy skills to interpret written job descriptions, business plans, policies and procedures,
etc.
● use of organisational skills to set and achieve priorities
● application of principles and techniques of performance measurement:
○ identification of personal behaviour to assist in managing work priorities and work–life
balance
○ goal setting
○ time management
● application of organisational policy, plans or procedures to setting or planning the achievement of
work goals
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● application of knowledge of work practices to improve personal performance.
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Appendix 1 – Work Plan
Work activity Description Goal/s KPIs Timeframe
Person
responsible
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Task 2: Develop and maintain professional
competence
Performance objective
The student will demonstrate the skills and knowledge required to develop and maintain professional
competence.
Assessment description
You will develop a professional development plan with career objectives and an action plan. To assist in the
development of your plan, you are required to seek feedback on your professional competency. You are
required to keep a journal containing your reflection on, and explanation of, the process of planning
professional development.
Procedure
1. Assess your personal knowledge and skills against competency standards such as enterprise specific
competencies or nationally endorsed units of competency.In your journal, describe the process you
undertook to assess your professional competency.
2. Meet with two people who are familiar with your work and can assess aspects of your professional
competency, such as employees, colleagues, clients or supervisors to seek feedback on your work
performance. Take notes to submit as evidence of your meeting.
In your journal, describe the meeting, and the questioning and active listening techniques you used to
elicit the feedback.
3. Using the template provided in Appendix 1, or one from your workplace, develop a professional
development plan. You should include:
a. development opportunities, such as training; include opportunities to undertake within one year
and within five years
b. new skills you aim to acquire to achieve or maintain a competitive edge
c. planned participation in networks or professional associations to enhance professional
development
d. timeframes in which to achieve development opportunities, new skills, participation in networks.
In your journal, you should discuss:
a. how you analysed and applied feedback to your professional development plan
b. the process you undertook to identify, evaluate and select the development opportunities included
in your professional development plan – discuss learning styles and application to your planning
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c. new skills you plan to acquire – explain how acquiring these skills will provide a competitive edge
d. examples of networking you have undertaken or are currently undertaking to enhance knowledge,
skills or work relationships
e. how these plans align to relevant organisational policies and procedures and how they align to
organisational goals and your work role.
4. Submit your professional development plan, feedback notes and journal to your assessor as per the
specifications below. Ensure you keep a copy of all work submitted for your records.
Specifications
You must provide:
● A professional development plan – Appendix 1, refer to 3
● meeting notes – refer to procedure 1, 2
● a journal – refer to procedures 1-3.
Your assessor will be looking for evidence of:
● communication skills to receive, analyse and report on feedback
● application of principles and techniques of planning professional development
● knowledge of management development opportunities
● knowledge of types of learning styles and application to professional development planning.
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Appendix 1– Professional development plan
Name Name of the Student
Date of
development
17.8.2018 Date to be reviewed 27.12.2018
 Discussed with mentor/colleague
Name: Gerald Durrell
 Discussed with manager
Name: Jimmy Paine
Professional development opportunities/ training
Timeframe Description of opportunity/training Skills/ competency to develop
20.8.2018 –
20.9.2018
Soft Skills Training Program aimed at improving
communication in the workplace
Fluency in speech, using targeted words and phrases
to drive sales and marketing operations, use of
courteous language to create a favourable impression
when speaking to clients
21.9.2018 –
30.9.2018
Fire Safety Training Program aimed at building
competency in providing first aiding and managing
panic and anxiety in the event of a fire outbreak
How to detect a possible fire hazard, how to know
when which exit to take during fire outbreak, ways
and means to prevent a possible fire outbreak, how to
calm self and others during a fire crisis.
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Timeframe Description of opportunity/training Skills/ competency to develop
2.10.2018 –
11.10.2018
Sexual Harassment Training aimed at creating
awareness among workers about the types of
behaviours that are deemed as inappropriate and the
dangerous consequences of allowing or abetting
Detection of inappropriate tendencies among co-
workers that can cause other co-workers to feel
discomfort; how to practice self control in the office
even when overcome by strong sexual urges, how to
immediately report a case of sexual harassment or
inappropriate behaviour as soon as it occurs
12.10.2018 –
13.11..2018
Foreign Language Training Program, a crash course
of four weeks aimed at learning how to communicate
effectively in a foreign language that is used widely in
the world of business like German, French, Japanese
or Mandarin
Understanding how to write and speak in the foreign
language, learning how to write business
communication in the foreign language, learning how
to carry out dialogue with more than one person in the
foreign language.
Networking activities
Timeframe Description of networking activities Opportunity/professional advantage
14.11.2018 –
14.12.2018
Casual Contact Networking. Meeting with people at a
bistro, cafe or restaurant to discuss ideas and trends
in business at present
The opportunity to know another person’s
perspectives on current business matters, the scope
of negotiating a formal collaboration based on
common business interests and goals
15.12.218 –
14.1.2019
Building Strong Contact Networks. This in will entail
meeting people from the same profession or related
business professions to share information, discuss
ideas and consult on important business matters.
Every effort will be made in this phase to discuss
Getting to meet new people who may have useful
suggestions and ideas to give on how to take
business activities forward; getting to collaborate on
business ideas and ventures that have can generate
profit over the long term, gaining some novel insights
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Timeframe Description of networking activities Opportunity/professional advantage
prevailing business related concerns and to make
new contacts rather than replenishing and
strengthening ties with existing contacts.
on how to carry out business
15.1.2019 –
16.2.2019
Connecting with professional trading associations.
This is the sort of networking that will help in gaining
information and ideas about what doing large scale
business can be like, how business projects on a
significant magnitude may be undertaken and how
new partnerships can be formed after significant
investments are made
Networking with a professional trading association
can bring in new possibilities of funding. Large scale
business projects that require a lot of investment can
be executed well enough when networking activities
are undertaken with professional trading and business
associations.
17.2.2019 –
18.3.2019
Social Media Networking. This is a business
networking process that will entail engaging with
people and ideas over social media platforms like
twitter and Facebook.
The opportunities associated with social media
networking are absolutely enormous. Social media
helps in reaching out to a large number of people in a
given frame of time as quickly and as easily as
possible. By opting for social media networking
activities, it is possible to connect with groups of
people who would otherwise have remained
unfamiliar and who can give useful views and
suggestions about how to carry out business activities
in a successful manner.
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Assessment methods and tasks
Methods of assessment
Through consultation with industry, the following assessment
methods have been deemed appropriate for this unit.
Review of work plans In Assessment Task 1, the student develops a work plan.
Review of PDP In Assessment Task 2, the student develops a professional
development plan including an action plan.
Review of third-party
feedback
In Assessment Task 2, the student must gather feedback from two
people who are able to assess aspects of the student’s professional
competency.
Review of journals In Assessment Task 1, the student reflects on the development of their
work plan and explains process undertaken to produce it. This journal
will contain an evaluation of work–life balance.
In Assessment Task 2, the student reflects on the development of their
PDP and explains process undertaken to produce it.
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Assessment mapping summary
Assessment Task Description
Assessment
number
Assessment
method/s
Elements/
PCs*
Performance
evidence**
Knowledge
evidence***
Manage personal
work priorities
Based on a position description, the student will set work
goals and prioritise work goals. The student will then
develop two work plans to achieve two work goals. The
student is required to keep a journal containing their
reflections on and explanation of the process of managing
work priorities.
1 Review of work
plans
Review of journal
1.1, 1.2,
1.3, 2.1,
2.2, 2.3
1, 3 1, 3, 4
Develop and
maintain professional
competence
The student will develop a professional development plan
with career objectives and an action plan. To assist in the
development of their plan, the student is required to seek
feedback on their professional competency. The student is
also required to keep a journal containing their refection on
and explanation of the process of planning professional
development.
2 Review of PDRP
Review of third-
party reports
Review of journal
3.1, 3.2,
3.3, 3.4,
3.5
2, 4, 5, 6 1, 2, 5, 6
* Elements and Performance Criteria are numbered using the Unit of Competency numbering system.
** Obtain number from previous table ‘Performance Evidence’
*** Obtain number from previous table ‘Knowledge Evidence’
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References / recommended resources
Manage personal work priorities and professional development - BSBWOR501, 2015, 1st Edition, Version 1,
Innovation and Business Industry Skills Council Ltd Australia, East Melbourne, VIC, Australia
Online resources
● ‘AQF Qualification types’, Australian Qualifications Framework, November 2017,
<http://www.aqf.edu.au/>.
● Australian Government, ‘career information’, viewed November 2017,
<http://www.australia.gov.au/topics/employment-and-workplace/career-information>
● Australian Qualification Framework 2nd edition, viewed November 2017, available from:
<http://www.aqf.edu.au/>.
● Mind Tools, ‘Personal SWOT Analysis: Making the Most of Your Talents and Opportunities’, Mind Tools,
viewed November 2017, <http://www.mindtools.com/pages/article/newTMC_05_1.htm>.
● Rand, 2001, ‘The global technology revolution’, Rand, viewed November 2017,
<http://www.rand.org/pubs/monograph_reports/MR1307/MR1307.sum.html#top>.
● Sorenson, J., 2008, ‘Twenty indicators of stress’, Ezine articles, viewed November 2017,
<http://ezinearticles.com/?Twenty-Indicators-of-Stress&id=1238500>.
● Utah State University, Goal Setting, viewed November 2017,
<http://www.usu.edu/arc/idea_sheets/pdf/goal_setting.pdf>.
● Victorian Government, ‘Careers Victoria, viewed November 2017, <http://careers.vic.gov.au/>.
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