Mercury Institute BSBWOR501 Project: Manage Personal Work Priorities

This project, completed as part of the BSBWOR501 unit, focuses on managing personal work priorities and professional development. It includes a written knowledge assessment addressing topics like organizational structures, leadership skills, and the difference between transactional and transformational leadership. The project also features practical components, such as defining a professional position, creating a professional development plan, and analyzing learning styles. Furthermore, it involves task prioritization, performance measurement, and strategies for maintaining work-life balance, as well as exploring networking and competency assessment. The project culminates in case studies that apply the concepts learned to real-world scenarios, offering a comprehensive overview of leadership and management principles.

Manage personal work
priorities and professional
development

Contents
AT1 Project......................................................................................................................................4
Assessment 1....................................................................................................................................4
Written Knowledge Question .....................................................................................................4
AT2 Project......................................................................................................................................9
Project 1...........................................................................................................................................9
TASK 1........................................................................................................................................9
A. Description of position............................................................................................................9
B. Position description for the position along with its key result area and key performance
indicator requirements.................................................................................................................9
C. Complete a Learning Style Questionnaire ...........................................................................10
D. Professional development plan.............................................................................................10
Access to policy and procedure.................................................................................................12
Business needs...........................................................................................................................12
TASK 2..........................................................................................................................................12
(Covered in PPT)......................................................................................................................12
TASK 3..........................................................................................................................................12
Project 2.........................................................................................................................................14
TASK 1..........................................................................................................................................14
Task 2.............................................................................................................................................21
Task 3.............................................................................................................................................21
Task 4.............................................................................................................................................23
AT3 Case Study.............................................................................................................................24
Case study 1...................................................................................................................................24
Task 1.........................................................................................................................................24
Task 2.............................................................................................................................................25
Case Study 2..................................................................................................................................25
Task 1.............................................................................................................................................25
Task 2.............................................................................................................................................26
Task 3.............................................................................................................................................26
References......................................................................................................................................28

AT1 Project
Assessment 1
Written Knowledge Question
1. How do organizational structures influence a business’s policies, plans and procedures? Justify
your response.
Organizational structure refersto a system whichframe how some activities are going to be
performed so that goals and objectives of the company are attained. These are the activities
which consist of responsibility, rules as well as roles. It has also been identified
that organizational structure defines that how information willgoing to be flow among different
levels of the organization (Culpepper and et. al., 2020). Each and every organization have their
own sort of structure which are different from other company. Ineffective organizational
structure affects the plans, policies and process of the company in a negative manner.
2. Define why it is essential for a leader to have skills. Justify the response with the help of an
example.
Leaders are the one who influences other with their skills and capabilities to perform a work
in a systematic manner. It is necessary for a leader to have various types of skills such as
Conceptual skills, Personal & interpersonal skills, Technical skills and more. All these skills help
a leader in order to influence their followers in an effective and appropriate manner. For
example, in a healthcare institution there is changes arise in the structure and higher authorities
adopt new technologies and equipment (Aliona, 2020). For this, it is required by a leader to
provide guidance and direction to their staff members about the new modifications and for this it
is necessary for them to have sufficient knowledge and skills.
3. Describe the difference between transactional & transformational leader.
It is said that transactional leaders mainly emphasis on role of supervision, group
performance, organization and manymore. They are the leaders more concerned about dayto day
progress towards the organizational goals and status quo. On the other hand in case of
transformational leaders they work in order to motivate their followers by guiding them for the
attainment of shared vision (Arnaert and et. al., 2020). For instance, Tesco is a British
multinational groceries and merchandise retailing organization in which leaders plays very
4

essential role in the attainment of organizational goals. In reference to transactional leaders they
provide training to their employees and more focused about the progress in order to accomplish
their objectives whereas in relation to transformational leaders they provide motivation to their
employees.
4. Outline one career/professional goal you have or can set for yourself. What do you need to
consider when setting your goal to ensure it aligns with the goals of your business?
Improving my networking skill is my current goal which help me in my personal as well as
professional life. With the help of improved networking skills all the business goals aligned with
this will be attained in an effective manner. It is necessary to ensure that for setting the goal it
must be aligned with the personal and professional growth (Tran and Nghia, 2020). Therefore,
accomplishment of set goal help in getting success in order to attain organizational objective and
goals.
5. Outline one personal goal you have or can set for yourself and outline an action/personal
development plan towards the achievement of your goal. Include in your action plan:
Personal goal of mine is to improve my networking skills for which an action plan is
needed which are as follows:
Goal Area: Career: Personal and professional
development plan
Goal To improve various skills along with
networking skills which help in grabbing
opportunities in both personal and
professional level.
Outcome Attaining personal goals which will help
in improving communication and other
skills. All these skills will help me in
grabbing opportunities available at both
personal as well as professional level.
Action & Time line Skills
 Communication skill
 Time management skills
 Interpersonal skills
Time line
 Within 2 weeks
 Within 4-5 weeks
 Within 5 weeks
5

Resources Online faculties, career counsellors,
conferences.
6. Describe three potential performance measures you might use.
There are different types of measures used to analyze and measure the performance
which help in identifying the actual as well as desired results. Some of these performance
measures tool includes 360 degree feedback, self evaluation, checklist and many more. All these
measurement tools assist in examining the actual performance of a person and then help in
comparing it with desired performance (Todd, 2020).
7. Complete the table below including the tasks you have to manage over the coming day,
including work and personal activities. For each, define where the task sits in relation to its
urgency and importance and outline the top 3 tasks you should focus on to best manage your
priorities.
HIGH URGENCY LOW URGENCY
IMPORTANT  Developing action
plan
 Improving different
skills
 Finishing a task
related to organization
 Learning new skills
 Improving my
cooking skills
 Learning new
language
NOT
IMPORTANT
 Evaluation of self
skills
 Rearranging all the
documents related to a
project
 Go for a vacation
 Cleaning up of office
desk
From the above mentioned table, it has been identified that there are three main task which
need to be attained or complete on a priority basis which includes creating an action plan, self
evaluation, learning and improving skills. These are the task which needs to be accomplished on
6

a timely manner so that all the associated factors will be attained by the people within given time
period and in effective manner (Lazenby, McCulla and Marks, 2020).
8. Why does understanding personality types assist in managing work-life balance and personal
stress?
Understanding personality types specifically helps an individual in in managing all the different
range of tasks that are linking to the job. Over the years, getting appropriate knowledge in
relation to understanding personality types helps a person in performing all the different range of
tasks with the other individuals in a rightful manner (Chen and et. al., 2020). Delegation of the
tasks easily be done if personal understands the personality types and through this work life
balance can easily be done and reduction of personal stress.
9. List the following in order of personal priority (8 gets highest priority, 1 the lowest) and
briefly explain how your priorities impact your sense of work-life balance?
Priority rating (1-8) Explanation
Physical environment 6 It helps in performing
functions effectively.
Career/ work 8 For attaining personal goals
and for living good life
Money 5 For fulfilling dreams and
goals
Health/ wellbeing 7 It helps in attaining desired
targets within effective
manner
Family/ friends 7 Motivates on a time to time
basis
Partner/ romance 6 Encourages to become better
person and attain all personal
and professional goals
Fun/ Recreation 7 For releasing stress and
anxiety
7

These are the priorities which highly influence the work life balance of a person in both
positive and negative way. Therefore, it is needed by an individual to consider these factors
accordingly and priorities them as per the needs (Lyskova and Rudakova, 2020).
10. What is competency and how can you assess it?
Competency is defined as the ability and individual has to do something efficiently and
successfully. Competency is an important skill that is needed by every human being to develop
for performing their respective and needed jobs. In order to assess the competency level the
actual results can be compared with the targeted ones for knowing the goal accomplishment
(Ryan and McAllister, 2020).
11. What are the four learning styles and their key learning attributes?
The four learning styles are explained with the help of a model which is commonly known as
VARK Learning Cycle (Ryan and McAllister, 2020). The acronym of VARK is Visual,
Auditory, Reading/Writing and Kinesthetic. These are this specific 4 learning styles that are
utilised by people to learn better and improve their abilities.
12. Why are networks an important aspect of professional development?
Networks are the key and a very vital tool for growth and success in resourceful career and
professional development. With the help of networks it becomes very e easy for individual to
develop in improve their skill sets along with it also helps them in moving forward in the careers
as better opportunities can be grabbed by them with the help of the potential networks they are in
access with (Pelser and et. al., 2020). Therefore networks are an important and vital aspect of an
individuals professional development.
13. Identify how you could extend your networks. For each, explain how this would support your
personal or professional development goals.
Networks are essential for an individual to develop for their professional and personal growth
and a person can easily develop their networks by either making use of their abilities and by their
experiences (Gumus, 2019). The communication ability verbal allowed individual to perform in
the best manner in front of experts which will allow them to attract the attention and gain better
experiences from them (Choy and Chua, 2019).
14. Explain how you will use your abilities to prioritise and manage your work activities and
assist other in your team to do the same.
8

There are several abilities which makes an individual efficient enough to prioritise and manage
their workloads. According to me my time management and Critical analytical skills will allow
me to manage my work by prioritising it according to the goals and the time frame which will
also motivate my staff and assist them to work accordingly (Weller, 2019).
15. How can prioritising demands and tasks in the workplace ensure the organisational or team
goals are meet?
Prioritising demands and task in the workplace and in the team environment or in the business
setting is an essential task because it is creating a path for the team to follow and to meet the
organisational goals in the given time frame and according to the expected standards (Gumus,
2019).
16. What strategy do you use to maintain a good work-life balance?
There are several strategies which I can use for maintaining my work life balance but I always
track my time and use it as a strategy to maintain a good work life balance because of my
efficient time management skills (Kapoor and Gardner-McCune, 2020).
17. What strategy do you use to lower your stress levels in a stressful situation?
Another aspect where my time management skills help me to balance and maintain my I mental
health at the time of stressful situation as I always manage my time and take control in such
situations to deal with and to provide the best out of me.
18. Describe a work practice you have that has improved your personal performance.
I hold several competencies and abilities but one work practice that have help me in improving
my performance and why did me job satisfaction is of working on time biting all the goals in the
given time period and regularly visiting the office on the correct time (Choy and Chua, 2019).
AT2 Project
Project 1
TASK 1
A. Description of position
Selected position in operational manager at Woolworths Limited company. There are
various activities and task which needs to be performed by operational manager. Key result
area's and key performance indicators are mention below.
9

 Key result areas - Key result areas of operation manager of respective company includes
completion of all tasks and activities of employees, developing strong relationships with
customers and increase customer satisfaction
 Key performance indicators – Operation manager of Woolworths KPI includes feedback
from staff members and visitors and quarterly department meetings. This will support in
evaluating performance of operation manager.
B. Position description for the position along with its key result area and key performance
indicator requirements
From the above mentioned professional development plan, it helped me in improving my
communication and time management skills. With the help of these skills I can easily improve
my position of operational manger in Woolworths Limited. An operations manager is main part
of a management team as well as oversees high-level human resource duties, for example
attracting talent, setting training standards, hiring procedures etc. These are main description of
my position at workplace of company. This position helps me in achievement of long term goals
and objectives of company. Along with this, I require key performance indicator for equating
success of company.
C. Complete a Learning Style Questionnaire
10

As per the analyse of above learning style questionnaire It has been determined that
pragmatist style of learning is most suitable for me. As a operation manager I always like to
experiment new ideas or concept in order to conduct task in better manner.
D. Professional development plan
OBJECTIVES
: What do I
want/need to
learn?
What will I do to
achieve this? Or
What resources or
support will I
need? (reading,
shadowing,
coaching, project,
formal training,
other
What would be the
hurdles in
achieving my goals
What will my
success criteria
be? / How the
progress will be
monitored?
(workshop
feedback, class
feedback, tutor
feedback, by
applying to work
etc.)
Target
dates for
review
and
completio
n
Time
management
In order to improve
my time
management skills,
I can create a
schedule and avoid
multitasking.
In order to achieve
my goal or improve
time management
skill as a position of
operation manger in
Woolworths Limite
d, there are some
issues such as lack
of support from
senior manager etc.
In order to monitor
my time
management skill, I
must obtain
feedback from my
senior managers
because they have
idea about my
performance at
workplace of
Woolworths Limite
d.
15 Days
Communicatio
n skills
I am weak in
communicating
information to my
co-workers who are
There are some
hurdles in
accomplishing my
goal or enhancing
To monitor my
communication
skill I speak
specifically as well
16 Days
11

work under
operational
department within
Woolworths Limite
d. In order to
enhance my
communication
skills, I will be used
different types of
communication
channels.
communication
skills in the
workplace of
hurdles. These are
lack of support
from superior,
hesitation etc.
as personally,
instead of generally
and abstractly.
Access to policy and procedure
At Operation management position at Woolworths Limited I have access to policy and
procedures that will support me in improvement of business operations and activities within
given time period and in effective manner (Bornman and Louw, 2019). For this, I set deadlines
for each procedure and policy to be acknowledged. I also meet with divisional leader to make
sure the procedures and policies are feasible.
Business needs
Woolworths Limited is a selected workplace that requires accomplishing their long term
goals and attaining competitive advantages easily. My role in this workplace is operation manger
and for this role I complete all needs of business systematically and effectively. For this I
contribute my full efforts in attaining of business goals and improving their brand image. In this I
must also play important role in hiring and selecting of knowledgeable candidates who have
knowledge about the retail sector. This will help me in accomplishment of business goals easily.
TASK 2
(Covered in PPT)
12